ibis Marseille Provence Airport Hotel 3 stars

I was really impressed with this hotel. It was extremely clean and nicely presented, couldn't have been more convenient for the Airport and the little swimming pool was delightful as we were there in a hot spell. All of the staff who we encountered were very friendly and helpful.

Right next to the airport, fantastic pool, nice food, great price.

For the price I felt the experience was adequate. It would have been appreciated if the bedroom/bathroom had provided a bottle of water and a glass (even a plastic one). The room was very clean and a decent temperature and I appreciate that cost cutting limits the luxuries on can offer ....but a glass of water should not have been beyond expectations

Everything was nice. Especially the Maltese speaking girl. She was warm and kind and polite, whereas the male person next morning was not that nice and the loud discussion with the cleaning lady was very unpleasant. He had not any manners.

Clean room, quiet. Toilet brush needed …. Very good breakfast

The bonus was the welcome drink upon late arrival at almost midnight.

I checked in and asked for a room on a lower floor. They only had room on the 7th floor. The elevator was very small, the hallway was narrow and dark and smelled of smoke and when I entered the room the hallway was so narrow I couldn't fit in with my suitcase. It smelled like smoke and mold and was so small I didn't have a place for my suitcase. I went back downstairs and said I wanted another room but they said there wasn't any. I paid for my room when I checked in and when I came down 5 minutes later to say I couldn't stay because the room wasn't suitable she didn't offer a refund. I walked across the parking lot to another hotel. I would never recommend this hotel. I would like to request a refund for the room I didn't stay in.

Since our flight arrived late in Marseille and we had a 3h30 drive afterwards, we decided to stay overnight at the airport and drive in the morning. The hotel was very convenient, simple but comfortable, with a decent breakfast in the morning. They even had gluten free bread, which my husband was very happy about (although it took 20 min to get it).

In general, everything was fine, except that there was no normal entrance to the hotel's territory, or we did not find this entrance (only the entrance for cars that did not respond to us and this was completely unpleasant). And a strange feeling, maybe because we were in Ibis in Lviv (Ukraine) and everything there was more elegant in the room and the administrators at the reception there were really glad to see us ... from here, unjustified expectations.

very well located - shuttle bus very useful - had a very good dinner in room

walking distance from the airport

The staff were quite helpful. Checkin and checkout were smooth. The one black mark was an alarm which went off at 6:15 which took 15-20 minutes to stop the alarm. It made for a much disturbed sleep.

Very conveniently located. Very easy to get to. Safe And easy parking. Very welcoming, helpful, diligent and friendly staff. Good choice and excellent service in restaurant. Room needing refreshing a bit. Power points poorly located (eg none near mirror). Comfortable beds. Most importantly, good night sleep. No hand towels. Breakfast was poor and very disappointing.

The hotel is well located, the beds are good and the restaurant is pretty decent.

I had a terrible night! I could not sleep at all! And this was due the the big roadwork in front of your hotel. Not sure why you are allowing such a big roadwork to happen next to your hotel and especially at night! Unfortunately your double glazing window was not enough to reduce the noise from outside and on top of that I was allocated in a room that has a connecting door and could hear everything from the next door! On a positive side I enjoyed the service delivered by Joseph at the bar and found the receptionist who checked me in very pleasant and helpful.