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ibis Marseille Provence Airport Hotel 3 stars

Customer review rating 4.3/5 6,407 reviews

ALLSAFE approved hotel

ibis Marseille Provence Airport
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+ 17 Services

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • At airport: Shuttle hotel-airport / airport-hotel available 5am to midnight

  • Restaurant Courtepaille from 11.30am to 11pm

  • Outdoor swimming pool

  • Private car park available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Marseille Provence Airport

CS 40016
13729 Marignane
13729 marignane
france

Tel: +33442796161

Fax: (+33)4/42899313

Check-in from 12h00

Check out up to 12h00

  • AIX EN PCE BUS STATION :  MRS AIRPORT AIRPORT

  • IBIS MARSEILLE AEROPORT : 

  • SAINT CHARLES TRAIN STATION :  MRS AIRPORT AIRPORT

  • By plane

    AEROPORT MRS PROVENCE At 0.5km / 0.31 miles - Shuttle free

  • By car

    AEROPORT MARIGNANE At 0.1km / 0.06 miles

  • By train

    MARSEILLE ST CHARLES At 30km / 18.75 miles

GPS :43.445904, 5.226112

Companies

  • AIR BUS HELICOPTERS 5.0 km / 3.11 mi
  • AIRBUS HELICOPTERS 3.2 km / 1.99 mi
  • CHRONOPOST 0.2 km / 0.12 mi
  • CMA-CGM 30.0 km / 18.64 mi
  • DAHER 0.2 km / 0.12 mi
  • DHL 0.3 km / 0.19 mi
  • FEDEX 0.2 km / 0.12 mi
  • FRANCE HANDLING 0.0 km / 0.0 mi
  • HELISIM 5.0 km / 3.11 mi
  • NEWREST 0.2 km / 0.12 mi
  • ONET 0.2 km / 0.12 mi
  • PRODIM 10.0 km / 6.21 mi
  • SHELL 15.0 km / 9.32 mi
  • TNT 0.2 km / 0.12 mi
  • TOTAL 15.0 km / 9.32 mi
  • WFS 0.2 km / 0.12 mi

Hotel services

COURTEPAILLE

Completely refurbished, with a real contemporary feel for those who like a taste of the authentic. Choose from over 20 delicious grills barbecued in front of you: favorite cuisine for more than 40 years.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 125 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 125 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • Arabic
    • French
    • Spanish
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • AEROPORT MRS PROVENCE
    • MRS
  • Ibis Additional charge
    • On site
    • 70 parking spaces
    • Private
    • Parking with security service
Well-being
  • Swimming pool
    • Outside
    • On site

Our accommodation(s)

The ibis Marseille Airport hotel offers functional and comfortable rooms, with WiFi. The hotel offers different categories of bedroom: rooms with a double bed or twin rooms with two small separate beds.

Our guest reviews for
ibis Marseille Provence Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,407 reviews

TripAdvisor Rating 4.0/5

1,058 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

No heating - got cold all night long

Customer review rating 0.5/5

B. Business - 19/10/2021 Confirmed reviews ALL

No heating in the rooms - even after asking, the only response was "no heating", even so the night were very cold mid-october. I got cold all night.

Dear Philipp, We were pleased to welcome you to our establishment and would like to thank you for taking the time to write to us. We sincerely apologize for the disappointment of your stay and for the lack of service that you have experienced. Please be assured that we take your comments very seriously and will do our best to improve our services. Yours sincerely, Justine, Customer Relationship Manager

Perfect for overnight at the airport

Customer review rating 4.5/5

Ronj Couples - 13/10/2021 Confirmed reviews ALL

Always clean and reliable rooms. We appreciate the free shuttle back and forth from the airport. Breakfast is a good value.

A bit disappointed

Customer review rating 4.0/5

R C. Families - 13/10/2021 Confirmed reviews ALL

I like Ibis for the efficient, well-designed and clean rooms. With this stay, I criticize the accommodation for not maintaining the rooms properly. Some things were a bit shabby, over-used, in need of replacement. The bathroom was particularly disappointing. The reservation process, communication, and personnel were all great.

Customer review rating 4.0/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

Everything was fine except the air conditioning was not working overnight and the room was hot and unfomfortable. I heard other guests complaining about the same thing in the airport shuttle. Thank you

Dear, We were pleased to welcome you with us! Many thanks for your feedback. We are sorry if the air conditioning did not work that day. We will do our best to satisfy you even more next time. Warmest regards, Justine, Customer Relationship Manager

Very convient & very helpful staff

Customer review rating 4.5/5

M. Couples - 07/10/2021 Confirmed reviews ALL

We found that the staff were extremely Helpful & a pleasure to be with. Very relaxing & room supplying everything we required for short stay. Would recommend to anyone.

Dear, It is always a great pleasure to count you among our most loyal customers! Thank you! See you soon, Justine, Customer Relationship Manager

NEUTRE

Customer review rating 2.5/5

G. Solo - 04/10/2021 Confirmed reviews ALL

NEUTRE

Just what we needed.

Customer review rating 3.5/5

Anonymous Couples - 03/10/2021 Confirmed reviews ALL

We needed a clean, quiet and not fancy place to stay while waiting for our next flight and that is just what we got. I also had requested that our room be scent free and it was! Property needs some maintenance, but rooms were clean. The shower is dangerous though. With the controls so low, it is easy to hit the knob. I don't remember hitting the control, but I got scalded with hot water. The standing area is so small that if you turn around, you will trip on the ledge, a hazard!

Good location but no air conditioning

Customer review rating 3.0/5

Jp Business - 02/10/2021 Confirmed reviews ALL

Hotel was well maintained but the air conditioning was weak at best and I found by the middle of the night wasn’t working at all. Very hard to sleep when it is hot and I did request it be fixed but that did nothing.

Customer review rating 3.0/5

Anonymous Business - 28/09/2021 Confirmed reviews ALL

Not easy to get information that there is a free shuttle from airport terminal. Hotel seems not well accessible by foot from the terminals. Room is very basic but ok for quick overnight stay. Breakfast ok and varied. Small but important, could be good equip the toilet with a toilet brush...

Dear, Thank you for your answer, we are glad to hear that you had a good stay. Sorry for the inconvenients you had. We will be pleased to see you again Best regards Mathilde Ibis Marseille Airport

Did not meet expectations

Customer review rating 1.5/5

Scott Couples - 28/09/2021 Confirmed reviews ALL

Although the hotel advertises air conditioning and the room had a thermostat on the wall it did nothing. The room was hot and stuffy but when we opened the window we were bombarded by mosquitos. We chose the hotel because of the free shuttle to the airport but when we tried to use it to catch our early morning flight we discovered it full with several people waiting and the driver nowhere to be found. We had to wheel our heavy bags several hundred yards to the airport to catch our flight. We saw other hotel guests doing the same. Very disappointing--

Dear, We would like to apologize for all the problems you had during your stay. Our shuttle is available every 30 minutes, and when it's full, we make sure to drive you back to the airport in time, even if we have to do many round trip. We will be pleased to see you again and regain your trust Best regards Mathilde Ibis Marseille Airport

Well Located and low rates

Customer review rating 3.5/5

Giulio B. Business - 28/09/2021 Confirmed reviews ALL

Nice hotel, clean and comfortable. The only remark I have is about the total lack of information on how to request the shuttle when landing at Marseille airport. I arrived at 24:00 and I had to walk to the hotel because I could not find any sign or information on the web about the parking position and procedure to call the shuttle bus.

Dear, Thank you to give us your opinion, We are glad that you enjoyed your stay, Sorry for the inconvenient you had with the shuttle We hope to see you again Best regards Mathilde Ibis Marseille Airport

amazing

Customer review rating 5.0/5

Marc P. L. Couples - 27/09/2021 Confirmed reviews ALL

the staff was ready for us, ready to help us. We will be back in this hotel. The meal in your restaurant was excellent

Madame, Monsieur, Un grand merci pour cette note si généreuse, Nous serons ravis de vous accueillir à nouveau, Bien cordialement Mathilde Ibis Marseille Aéroport

Great location, Clean, Nice Staff

Customer review rating 4.5/5

Jeri L. G. Solo - 24/09/2021 Confirmed reviews ALL

Exactly what I wanted. Very close to airport, shuttle service was prompt, very clean, nice swimming area, good bar and food in the restaurant was better than what I expected. Staff went out of their way to assist. Would definitely stay here again.

Dear, Thank you for your answer and for this nice comments, We are glad to hear that you enjoyed our hotel and our staff. We will be pleased to see you again Best regards Mathilde Ibis Marseille Airport
Customer review rating 4.0/5

P. Solo - 24/09/2021 Confirmed reviews ALL

Well located, good when you have to stay close to the airport

Dear, We would like to thank you for the nice comments you gave. We are glad that you liked our hotel, and hope to see you again soon. Best regards Mathilde Ibis Marseille Airport

Adequate for 1 night

Customer review rating 2.5/5

Anonymous Solo - 23/09/2021 Confirmed reviews ALL

Adequate for 1 night. Room not particularly clean and in the bathroom there was a used condom which had not been removed. Not nice at all.

Dear, We would like to apologize for all the inconvenients you had during your stay, We will make sure that will not happen anymore Best regards Mathilde Ibis Marseille Airport

Praktisch am Flughafen

Customer review rating 4.0/5

Bernd M. Business - 15/09/2021 Confirmed reviews ALL

Typical, older Ibis Hotel, only 10 min walk from Terminal MRS. Friendly, competent staff, very decent restaurant, will stay there again, if flight leaves early or arrives too late to go on.

Dear, We would like to thank you to taking the time to give us your opinion, We are glad to hear that you liked our hotel, and we will be pleased to see you again Best regards Mathilde Ibis Marseille Airport

Well located

Customer review rating 4.0/5

Clive &. C. Families - 14/09/2021 Confirmed reviews ALL

Stayed for 2 nights after returning from the Cevennes area so we could visit Marseille before our flight home to Spain. Comfortable and bright room. Good selection of food and drink in the restaurant. Swimming pool was a bonus and although the hotel provides a free shuttle, we opted to walk to Terminal 2 which is a 10 minute stroll.

Dear, Thank you for all this good comments. We are so glad to hear that you liked our beautiful country, and we appreciate to have the chance to be a part of your trip. Hope to see you again Best regards Mathilde Ibis Marseille Airport

One night stand

TripAdvisor rating 4.0/5

georgepboulden 14/08/2021 TripAdvisor review

Late in early out. First beer at 11.30. Staff were absolutely excellent. It was like coming back home from a hard days work, two beers and to bed. Felt the rooms would be a bit small for a longer stay; big beds in a small space. Would certainly recommend it.

Excellent stay at Ibis Marseille Aeroport

TripAdvisor rating 5.0/5

Polly G 06/09/2020 TripAdvisor review

I was really impressed with this hotel. It was extremely clean and nicely presented, couldn't have been more convenient for the Airport and the little swimming pool was delightful as we were there in a hot spell. All of the staff who we encountered were very friendly and helpful.

Good trip

TripAdvisor rating 5.0/5

nkamburopulo Family - 20/12/2019 TripAdvisor review

Everything perfect. Good food. Staff professional. Me and my family very happy I recommend this place. I come back again. Mr dimitris old manager is there and i enjoy speak to him. Don t change nothing. You are the best

Dear, We thank you for your comments regarding your stay at our hotel. Our hotel are happier to give you the best service quality, in consequently, your comments are precious. We hope to see you again very soon. Best regards, Florian Garguilo Guest Relation

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