Hotel - ibis Marseille Provence Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marseille Provence Airport Hotel

4.0/5 999 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AIR BUS HELICOPTERS5 km / 3.11 mi CHRONOPOST0.2 km / 0.12 mi DAHER0.2 km / 0.12 mi FEDEX0.2 km / 0.12 mi HELISIM5 km / 3.11 mi ONET0.2 km / 0.12 mi SHELL15 km / 9.32 mi TOTAL15 km / 9.32 mi
AIRBUS HELICOPTERS3.2 km / 1.99 mi CMA-CGM30 km / 18.64 mi DHL0.3 km / 0.19 mi FRANCE HANDLING0 km / 0 mi NEWREST0.2 km / 0.12 mi PRODIM10 km / 6.21 mi TNT0.2 km / 0.12 mi WFS0.2 km / 0.12 mi

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 125 rooms
  • 125 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Internet access via Fiber Optics
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 5,145 reviews

Our guest reviews for
ibis Marseille Provence Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 999 reviews
Anonymous Solo - 30/11/2019 Confirmed reviews ALL
« Very good as always »

Fine

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Comfortable and convenient for airport

Johannes V. D. L. Couples - 20/11/2019 Confirmed reviews ALL
« good price /quality ratio »

good service and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHANNES VAN DER L., We very much appreciate your comments regarding your stay at the ibis Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Régis Koch Directeur

Anonymous Families - 19/11/2019 Confirmed reviews ALL
« Had to change rooms 3 times: first room, no heat; second room, the lock stopped working. »

The night-time staff was extremely helpful and responsive to the variety of problems that we experienced. However, the change of rooms and the issues we experienced troubled what should have been a quiet evening. We spent at least an hour coordinating room changes. All we were offered for our trouble was a free soft drink coupon with the suggestion that we talk to the manager in the morning. However, we left for an early morning flight and had no opportunity to do so. The evening staff should have had the right to comp us our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miriam R., Thank you for taking the time to tell us about your experience at the ibis Marseille Provence Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Régis Koch Directeur

Dr. N. L. Couples - 14/11/2019 Confirmed reviews ALL
« Very good »

Friendly stuff. Excellent location.

Vittorio M. Couples - 12/11/2019 Confirmed reviews ALL

Excellnt

G. Couples - 11/11/2019 Confirmed reviews ALL
« very good, as expected »

I have been visiting Ibis hotels around the world for decades and I appreciate the consistency in facilities and services and the helpfulness by staff

Ursula F. Solo - 06/11/2019 Confirmed reviews ALL

Perfect

Fleur D. C. Solo - 04/11/2019 Confirmed reviews ALL
« So convenient »

excellent as usual. very clean room, very silent, great view over l'etang de Berre. everthing is just great.

Christine C. Couples - 03/11/2019 Confirmed reviews ALL
« As comfortable as it always is. »

We have stayed at the Marseilles Ibis several times and always find the rooms clean and comfortable, the staff helpful and friendly and the location very convenient to the airport and the shuttle to terminals is a the best. The convenience of the Courtpaille for breakfast and dinner is great. This time we enjoyed being able to borrow boules and play a couple games of petanque in the small court beside the parking lot before dining. We appreciate that scented air-freshener is NOT used in the rooms and hope it remains that way. We look forward to our next time there.

Couples - 03/11/2019 TripAdvisor review
« Excellent Airport Hotel »

This Ibis is perfect for Marseille airport. It is modern, very friendly,well appointed. The beds are perfect for a good night's sleep before travelling. Wifi, breakfast and bar are all up to a high standard. Thoroughly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Florian Garguilo Guest Relation

Steve Solo - 02/11/2019 Confirmed reviews ALL
« very nice »

everything was good, the room, friendly and helpful staff, especially Melanie recommended a good, non-tourist restaurant for dinner in Marseille for me.

Anonymous Business - 28/10/2019 Confirmed reviews ALL
« satisified »

Reasonable price for reasonable service.

Alex Business - 28/10/2019 Confirmed reviews ALL
« Perfect located near airport and parking. Silent rooms. »

Small but comfortable room. Clean and nice smell in the room (room fragrance?). Good quality restaurant.

M. B. Couples - 22/10/2019 Confirmed reviews ALL
« Clean and professional »

Good welcome, clean room, nice service in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. M., We very much appreciate your comments regarding your stay at the ibis Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Garguilo Guest relation

Sharon D. Solo - 22/10/2019 Confirmed reviews ALL
« Very good service; very happy with the stay »

Very good. I was immediately greeted by someone at the reception with my key in his hand even though my plane was 2.5 hours late. Nice, helpful driver for the navette. Smiling staff. Nice breakfast. Easy check-out. I work in hospitality so I pay attention!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON d., We very much appreciate your comments regarding your stay at the ibis Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Garguilo Guest relation

Anonymous Business - 21/10/2019 Confirmed reviews ALL
« Cramped and smelly room »

First room given was on ground floor, directly next to entrance. Noisy throughout the night because of smokers right outside the window and constant traffic Strong sewer smell from bathroom permeating the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest , Thank you for taking the time to tell us about your experience , I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem of sewer was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept compensation of 1000 points on your loyalty program which equals 20 € which can be used in all accorhotels. For next stays , don't hesitate to ask for rooms in higher levels , we are here for that. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Seghir HADJADJI Deputy Manager

Maria Families - 21/10/2019 Confirmed reviews ALL
« Excellent choice, will be back. »

Very nice choice close to the airport. The restaurant is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séghir HADJADJI Adjoint de Direction

Anonymous Business - 11/10/2019 Confirmed reviews ALL
« poor shuttle service Lobby shabby. »

Had to wait 30 minutes for a shuttle to take me to the hotel from the airport. The entrance lobby is shabby and not very welcoming.

Meg Solo - 08/10/2019 Confirmed reviews ALL
« Very easy check in »

Easy to check in and shuttle to terminal was great! Courtpaille has good food and service was good.

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