Mercure Lille Marcq Baroeul

Mercure Lille Marcq Baroeul 4 stars

Customer review rating (ALL Rating) 4.6/5 1,273 reviews

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Hotel extras

  • Quick access to downtown Lille in 15 minutes by tram

  • Lounge atmosphere that feels like home; bar with a selection of local beers

  • Le Marque-Page Restaurant: Fresh, local and seasonal products

  • Certified ALLSAFE by Bureau Veritas

  • Large free private parking

ALLSAFE approved hotel

Hotel location

Mercure Lille Marcq Baroeul

157 avenue de la Marne
59700 MARCQ-EN-BAROEUL
France

GPS:50.678404, 3.110665

Telephone +33 3 28 33 12 12

Fax +33 3 28 33 12 24

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Marque Page

We offer simple, quality seasonal cuisine. In a responsible approach, we favor sourcing directly from local producers. Don't hesitate to come and discover our seasonal and weekly set menus!

Your meetings and events

With nine fully air-conditioned and equipped meeting rooms with natural light at garden level, the Hotel Mercure Lille Métropole can accommodate up to 250 people. We offer our services and expertise to help you organize your project and make it a success: a team of professionals on hand to help, an audiovisual control system, technical assistance and a single point of contact on the day. Combine work and pleasure by taking advantage of our relaxation areas, including a patio behind the pavilion, the bar with its cozy fireplace and our terrace beside the stream.

Room descriptions and layouts

13 

meeting rooms

From 1 to 250 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

All our bedrooms are spacious and air-conditioned, you will find a courtesy tray and NUXE products in the bathroom facilities. Choose from our 2 categories of spacious and comfortable bedrooms: the Standard room or the Privilege room offering a wider range of amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,273 reviews

TripAdvisor Rating  4.0/5  785 reviews

Great hotel with great employees

Customer review rating 5.0/5

Eduth B. Families - Confirmed reviews ALL

The staff at the desk were very nice and helpful. The staff in the dining room, (dinner and breakfast) were wonderful. The room was very comfortable. I enjoyed my stay.

Dear EDITH B., We very much appreciate your comments regarding your stay at the Mercure Lille Marcq en Baroeul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Great Amenities and Comfortable Accomodations

Customer review rating 5.0/5

Joseph Business - Confirmed reviews ALL

The restaurants located on site always offer a great selection of food and cooked to perfection. The accomodation are very well appointed and comfortable and make the stay relaxing!

Dear JOSEPH B., We very much appreciate your comments regarding your stay at the Mercure Lille Marcq en Baroeul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Nice room. Poor customer care.

TripAdvisor rating 3.0/5

citroent966 Couples - TripAdvisor review

Basil Fawlty is alive and well and works here. Nice outdoor space for meals however it was pouring down with rain and many customers were getting wet yet Management did not allow the indoor restaurant and bar to be used so we got cold and wet. The next evening, the indoor bar and restaurant were open but the beer available outside was not available inside. Breakfast slightly chaotic and no black/breakfast tea available.

Dear citroent966, Thank you for sharing your review on TripAdvisor. What a disappointment that the expected sun turns to rain during dinner. When the service started at the Guinguette we could no longer change, we gave plaids, covered the tables with umbrellas. As the bad weather was forecast for the next day, we organized the Marque Page. This is our second restaurant and the drinks menu cannot be the same. We look forward to seeing you again under the Northern Sun. See you very soon at the Mercure Lille marcq en Baroeul. André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Bad service at breakfast

Customer review rating 0.5/5

Marcus Business - Confirmed reviews ALL

Two ladies working there didn't greet with a good morning or any kind of customer acknowledgement They were busy serving themselves their breakfast and coffee and going to eat it in the kitchen I waited after them to serve myself coffee, and after they used the two coffee machines to serve themselves and went to eat in he kitchen, I could not anymore: - one machine was out of milk they didn't care to refill - the second one had the coffee ground bin full and they didn't care to empty it after serving themselves They were just coming back to the buffet every now and then to get more food to eat themselves Very disappointed by Mercure, not the level I expected, even Ibis to compare to the same chain has better service at breakfast! Being a hard working executive with tight schedule, a bad breakfast experience ruins my day!

Dear MARC N., Thank you for taking the time to tell us about your experience at the Mercure Lille Marcq en Baroeul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Excellent hotel

Customer review rating 5.0/5

Fm Couples - Confirmed reviews ALL

Room was excellent- lovely decor & very comfortable bed. Air conditioning was super. All of the staff were lovely.

Dear FIONA M., We very much appreciate your comments regarding your stay at the Mercure Lille Marcq en Baroeul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Grosperrin Directeur Mercure Lille Marcq en Baroeul

In partnership with TripAdvisor

Other web-users rate our hotel

  • 185 reviews 9.4/10 Location
  • 437 reviews 8.1/10 Room
  • 593 reviews 9/10 Service
  • 267 reviews 9.1/10 Comfort
  • 189 reviews 7.8/10 Breakfast
  • 152 reviews 7.9/10 Cleanliness
  • 136 reviews 8.9/10 Amenities
  • 75 reviews 7.3/10 Value

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