Mercure Lille Marcq Baroeul 4 stars

Customer review rating 4.5/5 4,104 reviews

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Mercure Lille Marcq Baroeul
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+ 19 Services

Hotel extras

  • In the heart of a wooded park a stone's throw from the Château Rouge business district

  • 15 minutes by tram from Lille's 2 main train stations and the city center

  • Large free private car park

  • 7535 sq. ft. (700 m²) of lounges with natural light

  • Enjoy our fresh homemade dishes from room service 7 days a week

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Golf course 9 holes (nearby)
  • Skating rink (nearby)
Business services
  • 13 Meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Lille Marcq Baroeul

157 avenue de la Marne
59700 marcq-en-baroeul
france

Tel: +33328331212

Fax: (+33)3/28331224

Check-in from 12h00

Check out up to 12h00

  • LILLE TOURCOING :  T CERISAIE

  • By plane

    BRUSSELS ZAVENTEM At 130km / 81 miles

  • By plane

    LILLE LESQUIN At 15km / 9 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 180km / 112 miles

  • By train

    LILLE FLANDRES At 8km / 4 miles

GPS :50.678404, 3.110665

Congress centre

  • PALAIS CONGRESS CTR 8.0 km / 4.0 mi
Congress centre

Your meetings and events

With nine fully air-conditioned and equipped meeting rooms with natural light at garden level, the Hotel Mercure Lille Métropole can accommodate up to 250 people.We offer our services and expertise to help you organize your project and make it a success: a team of professionals on hand to help, an audiovisual control system, technical assistance and a single point of contact on the day.Combine work and pleasure by taking advantage of our relaxation areas, including a patio behind the pavilion, the bar with its cozy fireplace and our terrace beside the stream.

Room descriptions and layouts

13 

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose between our two categories of spacious and comfortable rooms: the Standard Room and the Privilege Room offering a wider range of services.

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 double bed

  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic, family room - 1 double bed and 1 sofa bed 2 people

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

RESTAURANT L'EUROPE

Type of cuisine: French

We offer simple, quality seasonal cuisine. In a responsible approach, we favor sourcing directly from local producers. Don't hesitate to come and discover our seasonal and weekly set menus!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR L'ASCOT

Non contractual photo

The "L'Europe" brasserie and the "L'Ascot" bar offer you menus that combine creativity and refinement. Choose from exceptional dishes or regional specialties and discover our selection of wines from the Mercure wine cellar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lille Marcq Baroeul

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,104 reviews

tripadvisor

TripAdvisor Rating 4.0/5

740 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

TB

Customer review rating 5.0/5

Anonymous Families - 07/02/2021 Confirmed reviews ALL

Satisfait

Cher Monsieur N., Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Lille Marcq en Baroeul. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher Monsieur N., en l’expression de nos sentiments les plus dévoués. Denis PIERREL Directeur Général Mercure Lille Marcq en Baroeul

Nice setting, difficult to locate

Customer review rating 3.5/5

Tony Business - 16/10/2020 Confirmed reviews ALL

Followed Covid 19 rules well, I felt safe. As aClub Acor member supposedly entitled to a free welcome drink. Presented my voucher at dinner, onreceiving my account noticed I had been charged , No success i removing this charge. I found the 2 male receton staff, unfriendly, unhelpful.

Dear ANTHONY C., Thank you for taking the time to tell us about your experience at the Mercure Lille Marcq en Baroeul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denis PIERREL General Manager Mercure Lille Marcq en Baroeul

Peaceful location, comfortable and friendly

Customer review rating 5.0/5

Lianna Couples - 07/09/2020 Confirmed reviews ALL

We stayed for one night and had a very enjoyable stay. The hotel has a lot of parking, and is close to Lille but in a very peaceful location. The room was large and comfortable. The service was friendly and efficient. We were able to take a walk along the river nearby. We would definitely recommend the hotel!

Excellent experience

Customer review rating 5.0/5

Graham M. Solo - 05/09/2020 Confirmed reviews ALL

Short notice stop in the region. Service was excellent and rooms very clean and spacious. Nice location with options to walk along the river to Lille.

Good location and services

Customer review rating 4.0/5

Ron Business - 09/03/2020 Confirmed reviews ALL

Personel is very kind and customer oriented

Room old

Customer review rating 3.0/5

Anonymous Families - 06/03/2020 Confirmed reviews ALL

Our room was not perfectly clean and the furniture was old and broken. Perfect service from reception

Dear STEPHANE P., Thank you for taking the time to tell us about your experience at the Mercure Grand Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denis PIERREL General Manager Mercure Grand Lille

Well located

Customer review rating 4.0/5

N. Couples - 07/02/2020 Confirmed reviews ALL

Very kind personal

Close to Lille Europe

Customer review rating 2.5/5

A G. Business - 30/01/2020 Confirmed reviews ALL

It was disappointing as my company credit card was declined for no reason and now looks like the hold deposit was taken twice and I had to use my own card ? You need pillows that actually fit the bed

Dear LIZ S., Thank you for taking the time to tell us about your experience at the Mercure Grand Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. You have been asked to pay with your personal card, as the company card provided did not issue any prior authorisation. Also, and as a result, we confirm that no 2 deposits have been made. Concerning your remark on our pillows, do not hesitate to specify your request so that we can answer it during your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denis PIERREL General Manager Mercure Grand Lille

Elegant, confortable, expectable

Customer review rating 4.0/5

Ludwig Business - 22/12/2019 Confirmed reviews ALL

No complaint

Grand Mercure Grand!!

TripAdvisor rating 5.0/5

pamb834 Couples - 18/12/2019 TripAdvisor review

Enjoyed the stay.. welcoming reception, large rooms.. totally functional ...with everything you need, and the opportunity to move things around as you like them (table with wheels, two big chairs, footstool).. Nespresso coffee machine for a proper cup of coffee.. good choice of lighting, choice of pillows, comfy bed, dressing gown.. and all spotlessly clean. A downside for a Brit may be the lack of British TV Channels.. very limited to News or Movies.. (provided the movie being shown is in English...otherwise you'll be watching German or French or..) The location is great.. directly outside is the frequent Transpole Tramway leading to Lille or Tourcoing.. easy to use and much better than trying to park in city centres..

Dear customer, Many thanks for your return after your stay in our hotel. We hope to welcome you again for your next stay in our region. With our very best regards. Denis Pierrel General Manager

exp,air Meeting

Customer review rating 3.5/5

Rene Business - 17/12/2019 Confirmed reviews ALL

Overnight stay was OK. Service after normal lunch time, after 2 pm was quite poor. Personnel was not that kind and neglected our wish.

I always feel welcome

Customer review rating 5.0/5

Anonymous Business - 13/12/2019 Confirmed reviews ALL

People call me by my name, seem genuinely happy to see me again

Dover calais stop en route for further afield

TripAdvisor rating 2.0/5

Joseph C Family - 30/07/2019 TripAdvisor review

Friendly and clean great breakfasts Would recommend to those making a lengthy UK journey to Dover for a good overnight rest before moving on further Staff very welcoming comfortable rooms great breakfast

Dear Joseph, Many thanks for your reply after your stay in our hotel. On the other hand, we have a little trouble understanding with your rating (2/5) when we read your comment quite positively. Could it be a mistake? We have the weakness to believe it.... We hope to see you soon with us again. With our very best regards. Denis Pierrel General Manager

Yet to have a bad stay here!

TripAdvisor rating 4.0/5

cherryplumUk Friends getaway - 28/09/2018 TripAdvisor review

After a long drive the welcome from Sebastian was just what was needed, efficient, pro-active and friendly; this is the man every weary traveller wants to meet. Likewise when we took dinner in the restaurant Sevreine looked after us brilliantly, for a hotel this place has excellent food. We default here as the product is very good, lots of parking and 90 minutes from Calais also with a decent breakfast.

Dear cherryplumUK, Many thanks for your reply. Sebastien, Severine and I of course, we appreciate a lot !... We hope to welcome you again for your next stay in our region. With our very best regards. Denis Pierrel General Manager

This hotel works so well for us..

TripAdvisor rating 5.0/5

Hussingtree Couples - 05/09/2018 TripAdvisor review

we're making a habit of staying there. Why? Because of its location, its secure parking, its comfortable rooms with a good mattress and excellent shower and also a great breakfast. A tram stop across the road gets you into the centre of Lille quickly and there are also very good restaurants within walking/a couple of tram stops distance. No review should go without mentioning the staff and here they are a credit to the hotel. We had a really warm welcome (loved the 'braderie survival kit', that was such a nice touch) and the other staff we encountered at breakfast were also polite, cheerful and helpful. Although the rooms may be getting a little bit scuffed and worn (we'd stayed in another Mercure hotel the previous two nights which had been recently refurbished), the customer service was good enough to let us ignore this!

Dear customer, Many thanks for your reply very complete. We hope to welcome you again for your next stay in our region. With our very best regards. Denis Pierrel Général Manager

Classic Mercure

TripAdvisor rating 3.0/5

Leigh M Couples - 12/05/2018 TripAdvisor review

Chose the Mercure Metropole as we were doing day trips by car to the WW1 battlefields in southern Belgium, and meeting friends from the UK (Eurostar). Has pretty good facilities for business meetings / groups, but perhaps not aligned with holiday travellers. The restaurant staff were abrupt, even to the point of clearing our table of all plates / utensils while we were selecting items from the buffet! It means someone has to stay and guard the table..... On our day of departure (after 4 nights), the hotel had no water supply due to maintenance works - but there was no warning of this and it was a bad way to start out a day of travel. The manager did at least provide some compensation by deleting the evening drink we had at the bar the night before (a shame we didn't have more than one drink!) In short, nothing too fancy - but pretty good value and rooms meet expectations.

Dear Customer, First of all, we apologize to you not to have been up to your expectations during your stay in our establishment. Concerning the break of water on the hotel, who was totally independent from our will, we were informed about this by our service provider only a few hours before, explaining of this fact the lack of information. This information must indeed be transmitted to you from your check-in to the hotel. Also, a particular attention will be concerned your remarks concerning our restaurant team, this behavior not being usual within our establishment. We thank you very sincerely for your return and hope that you will nevertheless know how to keep us your trust. Looking forward to welcoming you again within hotels Mercure network, With our very best regards. Denis PIERREL General Manager

City edge excellence

TripAdvisor rating 5.0/5

jon52476 Couples - 01/12/2016 TripAdvisor review

Close to motorway, but sat nav assistance for last 1km much appreciated. Unimposing from outside, but very warm welcome & able to check in before midday. Standard room was very comfortable & well lit & a view overlooking lawns & trees rather than the car park was appreciated. We benefited from a set menu dinner which we were surprised to see on a Saturday evening. An excellent breakfast was part of our pre-pay deal. Service was prompt & efficient (eg for extra pillows, tea etc.)

Dear customer, Many thanks for your comments after your stay in our hotel. We hope to see you again for your next stay in our region. Very best regards. Yours sincerely. Denis Pierrel General Manager

Fantastic stay

TripAdvisor rating 5.0/5

GeorgieB56 Couples - 14/09/2016 TripAdvisor review

Really enjoyed our 3 night stay. I was playing hockey and needed a hotel which would be good for my wife while I was away playing. Could not have picked a better place. Easy to get to from Brussels Airport and ample free parking. Rooms and beds very large. A free safe and fridge was included! We had a steak dinner on our first night and it was excellent. Breakfast was also excellent, loads of choice. The weather was fantastic so we made use of the back terrace plus a stroll along the canal at the rear of hotel. There is a tram stop really close - cheap ride into the centre of town. Everything very clean and staff always had a smile. Highly recommended.

Dear customer, Thank you very much for your comment !... And see you soon for a next stay in our region, with or without hockey!... Very best regards. Denis Pierrel General Manager

Accessible Rooms are Very Good

TripAdvisor rating 5.0/5

190morvernm Couples - 24/07/2016 TripAdvisor review

Staff very friendly and the accessible room was excellent for a wheelchair user who can only walk a couple of steps with support. The breakfast was also excellent and the general amentities, again for a wheelchair user particularly, were very good.

Dear customer, Many thanks for your comments. The access for customers with wheelchair is very important for us, and we are very happy to notice that the special arrangements correspond to your expectations. Hoping to welcome you again for your next stay, Best regards. Denis Pierrel General Manager,

One hour from Chaneel Tunnel or P+O Zeebrugge

TripAdvisor rating 5.0/5

HappyNZTraveller Business - 29/02/2016 TripAdvisor review

Recently modernised reception area.Rooms as always spacious + comfortable.Good choice restaurant menu overseen by respectful restaurant manager who has been there for years!Although I had mistakenly booked for another date,my arrival was accepted

Dear customer, Thank you for your comments. We shall be very happy to welcome you during your next stay in our establishment. Very cordially. Denis Pierrel General Manager

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