Hotel - Novotel Andorra
Novotel Hotel Novotel Hotel

Novotel Andorra Hotel

4.0/5 811 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Beauty salon

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool (Nearby)
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam (Nearby)
    • Jacuzzi (Nearby)
    • Massage
    • Sauna (Nearby)
    • Solarium
    • Tanning salon
  • Hard tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Nearby)


  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 08:00-23:00
    • Opening hours : Week-end 08:00-23:00
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Andorra Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TARRAGONA 70 m2 2 m 22 20 30 30 20
VALENCIA-CASTELLA 80 m2 2 m 20 12 25 20 30
CATALUNYA-ALACANT 252 m2 2 m 25 16 40 15 30
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 102 rooms
  • 28 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 83 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Computer
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.2/5 ALL Rating 1,807 reviews

Our guest reviews for
Novotel Andorra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 811 reviews
Vinna Couples - 24/11/2019 Confirmed reviews ALL
« Nice Hotel but poor wifi »

Room size is ok, and clean. Very poor wifi connection. Can't use at all from the room. Wifi only works in the lobby area. Please do something about this.

Bougna Friends - 04/11/2019 Confirmed reviews ALL
« MISS »

good location , comfortable beds, selection of pillows and free water in the mini bar

Pedro Families - 28/10/2019 Confirmed reviews ALL
« Desconexión »

Una estancia agradable.

David Couples - 06/10/2019 Confirmed reviews ALL
« Poor service »

Service was very slow in all departments. No one could work the computer systems except for one female manager who assisted us on departure. Check in was a disgrace. Arrived near midnight and it took 45 minutes to check in. Could not find anyone on the reception desk, (probably asleep) then they could not find our reservation, and they were belligerent toward us. Truly a disspointing experience.

Anna Families - 30/09/2019 Confirmed reviews ALL
« Pleasant »

My family and I enjoyed our experiene in the hotel

Malc W. Couples - 23/09/2019 Confirmed reviews ALL
« Hotel stay »

Hotel was usual standard as expected till it came to the food. We had to go over to the Mercury hotel for diner. After waiting 25 minutes I went to reception to enquire about the food and how we were to get served as no one in the restaurant was able to explain it was a buffet and you had to help yourself and no table service. The food was very poor, the only hot food was the freshly cooked meats by the chief. All the other dished on display were either cold or just warm. Breakfast was the same, being taken in the Novotel, Food was cold or just warm, and the cooked selection was very poor. Did it need 3 different type of sausage and no mushroom or grilled tomatoes.

Radka Families - 14/09/2019 Confirmed reviews ALL
« Genial »


Darius H. Families - 08/09/2019 Confirmed reviews ALL
« what does a platinum club member have to pay for breakfast when its indicated that we can use our status in the hotel »

what does a platinum club member have to pay for breakfast when its indicated that we can use our status in the hotel? we were charted 40 euros for the breakfast which wasnt made known to us at the beginning of the stay. the front desk lady was very very new to the extent she didnt know what were the platinum club benefits.

Xavier Families - 02/09/2019 Confirmed reviews ALL
« Good time in Andoraa »

Two relaxing days with family in Andorra.

T. Families - 29/08/2019 Confirmed reviews ALL
« Good place to stay for visiting Andorra la Vella »

We like staying in this hotel which is very handy for a stay in Andorra la Vella. This year we were surprised by the staff at the front desk who told us that they don't care for the special comments / requests from our booking as they are too busy allocating rooms to people. That said, the lady eventually found a suitable room for us away from the main street and high floor... The room was very clean & handy. The pillows were a bit too inflated and hard for us and caused neck pains. We tried the buffet on a sunday and we didn't enjoy it. The entrée & deserts were fresh and nice but not the main dishes. Main dishes: over cooked and not a lot a choice. We had the feeling that it was left overs from previous buffets. A bit disappointing for the price. The good point for the hotel is that you can have access and play mini golf and snoker at the Mercure hotel which is round the corner. There is also a swimming pool for those you enjoy relaxing around the pool. The parking is not free but at a normal & fair price for the place. Overall, we would recommend this hotel for break/holidays in Andorra la Vella

Francisco Families - 28/08/2019 Confirmed reviews ALL
« Great place for a family holyday »

Friendly staff and great facilities Only point to improve I could not have an invoice as needed containing the list of people hosted and address

Anonymous Families - 26/08/2019 Confirmed reviews ALL
« very good location »

good location and service

Tony &. P. Couples - 13/08/2019 Confirmed reviews ALL
« Hotel Experienced With Receptionist »

Receptionist was not friendly and welcoming. She is very dry and it felt like she wasn't liking her job. Quite arrogant and most of all, it felt like we are the staff and she is the guest. Disappointing because of her unfriendly and unwelcoming gesture, she is shaming the Novotel reputaion. She wears glasses and mid 50's maybe.

Bertrand S. Families - 09/08/2019 Confirmed reviews ALL
« Amazing buffet and good room. »

Nice welcome, good size room and amazing buffet for diner and for breakfast. Will want to go back.

Pamela Solo - 07/07/2019 Confirmed reviews ALL
« A beautiful and comfortable place to stay »

As this was my very first visit to Andorra (and only for one night), Novotel Andorra was just right. The reception staff was welcoming and extremely helpful. Not only was my room beautifully furnished, I had a fine view of central Andorra surrounded by its majestic mountains. In a word, the breakfast selections were "generous" and elegantly presented. A fine hotel in all respects and one where I felt special and well cared-for.

Anonymous Friends - 24/06/2019 Confirmed reviews ALL

Overall this was a good stay. However two items to call out. The 1st was having to pay a per motorcycle fee to park when we only took up one space. The bathrooms need updating

Bcnand19 Couples - 15/06/2019 Confirmed reviews ALL
« Spa included is good »

Spa included in price is very good idea Breakfast buffet amazing Buffet from Mercure could be better !!

Family - 29/05/2019 TripAdvisor review
« Great location, excellent service, helpful staff »

Easy to access with convenient parking, rich breakfast, family friendly with multilingual staff everywhere, clean and comfortable. We had a great view to the river and to the mountains. Would certainly stay again and I highly recommend it.

Rene Solo - 12/05/2019 Confirmed reviews ALL
« Exquisit hotel :) »

Nice room and very good breakfast buffet.

Raquel Couples - 12/05/2019 Confirmed reviews ALL
« Good »

Just good

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates