Novotel Andorra Hotel 4 stars

Customer review rating 4.2/5 1,882 reviews

Novotel Andorra
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+ 24 Services

Hotel extras

  • Two swimming pools, hammam and fitness room, sauna and whirlpool bath

  • Three restaurants, regional cuisine and brasserie

  • Three meeting rooms for your business trips

  • Ideal location for sporting and mountain activities

  • Comfortable rooms with WIFI

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Beauty salon
Leisure and activities
  • Swimming pool
  • Fitness centre (Nearby)
  • Well-being
  • Hard tennis court (Nearby)
  • Other sports activities
  • Skiing
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Andorra

Prat de la Creu s n

andorra la vella
andorra

Tel: +376873603

Fax: (+376)87/3653

Check-in from 14h00

Check out up to 12h00

  • EUROLINES :  06

  • By plane

    BARCELONA DEL PRAT At 200km / 124 miles

GPS :42.507637, 1.527409

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

meeting rooms

From 1 to 40 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with one double bed and one sofabed

  • Max. number of persons: 4
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Room

Our restaurants and bars

LA BRASSERIE

Type of cuisine: null

EL GRILL

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

20:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EL JARDI

Type of cuisine: International

Dinner

20:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BRASSERIE

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WI-FI

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINSORD

Non contractual photo

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Andorra

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,882 reviews

tripadvisor

TripAdvisor Rating 4.0/5

826 reviews

Bad expression

Customer review rating 4.2/5

K. Couples - 12/07/2020 Confirmed reviews ALL

I have booked Novetel Hotel and instead i get Mercure. I did not get any mail from Accor that Novetel Hotel Andorra is closed May be next time I think twice before I book any hotel from Accor

Snow vacation

TripAdvisor rating 4.0/5

jmpcpp 20/03/2020 TripAdvisor review

All well. The person responsible for the restaurant was incredibly nice. Not so enthusiastic employees from reception. The fact that the pool and gym are located in other building is not great. Gym with some apparels without maintenance

Very Bad Service,

Customer review rating 4.2/5

Tinku D. Families - 01/01/2020 Confirmed reviews ALL

I had a bad experience in this hotel. Being a gold member i did not feel welcomed. The hotel lack ofstaff. There is no priority check in or check out. The guy at the reception was working alone and attending to so many people, hence all had to wait. I asked the reception to book a taxi for me, after waiting for 25 minutes i questioned him for my taxi, and his reply was that he forgot to call for a taxi. Very unprofessional. Rooms are old. But location is good.

Dear Mr. D.: We regret not having met your expectations. Best regards. Maxi Guaglianone

Nice Hotel but poor wifi

Customer review rating 4.2/5

Vinna Couples - 24/11/2019 Confirmed reviews ALL

Room size is ok, and clean. Very poor wifi connection. Can't use at all from the room. Wifi only works in the lobby area. Please do something about this.

MISS

Customer review rating 4.2/5

Bougna Friends - 04/11/2019 Confirmed reviews ALL

good location , comfortable beds, selection of pillows and free water in the mini bar

Desconexión

Customer review rating 4.2/5

Pedro Families - 28/10/2019 Confirmed reviews ALL

Una estancia agradable.

Poor service

Customer review rating 4.2/5

David Couples - 06/10/2019 Confirmed reviews ALL

Service was very slow in all departments. No one could work the computer systems except for one female manager who assisted us on departure. Check in was a disgrace. Arrived near midnight and it took 45 minutes to check in. Could not find anyone on the reception desk, (probably asleep) then they could not find our reservation, and they were belligerent toward us. Truly a disspointing experience.

Pleasant

Customer review rating 4.2/5

Anna Families - 30/09/2019 Confirmed reviews ALL

My family and I enjoyed our experiene in the hotel

Hotel stay

Customer review rating 4.2/5

Malc W. Couples - 23/09/2019 Confirmed reviews ALL

Hotel was usual standard as expected till it came to the food. We had to go over to the Mercury hotel for diner. After waiting 25 minutes I went to reception to enquire about the food and how we were to get served as no one in the restaurant was able to explain it was a buffet and you had to help yourself and no table service. The food was very poor, the only hot food was the freshly cooked meats by the chief. All the other dished on display were either cold or just warm. Breakfast was the same, being taken in the Novotel, Food was cold or just warm, and the cooked selection was very poor. Did it need 3 different type of sausage and no mushroom or grilled tomatoes.

Genial

Customer review rating 4.2/5

Radka Families - 14/09/2019 Confirmed reviews ALL

Genial

what does a platinum club member have to pay for breakfast when its indicated that we can use our status in the hotel

Customer review rating 4.2/5

Darius H. Families - 08/09/2019 Confirmed reviews ALL

what does a platinum club member have to pay for breakfast when its indicated that we can use our status in the hotel? we were charted 40 euros for the breakfast which wasnt made known to us at the beginning of the stay. the front desk lady was very very new to the extent she didnt know what were the platinum club benefits.

Good time in Andoraa

Customer review rating 4.2/5

Xavier Families - 02/09/2019 Confirmed reviews ALL

Two relaxing days with family in Andorra.

Good place to stay for visiting Andorra la Vella

Customer review rating 4.2/5

T. Families - 29/08/2019 Confirmed reviews ALL

We like staying in this hotel which is very handy for a stay in Andorra la Vella. This year we were surprised by the staff at the front desk who told us that they don't care for the special comments / requests from our booking as they are too busy allocating rooms to people. That said, the lady eventually found a suitable room for us away from the main street and high floor... The room was very clean & handy. The pillows were a bit too inflated and hard for us and caused neck pains. We tried the buffet on a sunday and we didn't enjoy it. The entrée & deserts were fresh and nice but not the main dishes. Main dishes: over cooked and not a lot a choice. We had the feeling that it was left overs from previous buffets. A bit disappointing for the price. The good point for the hotel is that you can have access and play mini golf and snoker at the Mercure hotel which is round the corner. There is also a swimming pool for those you enjoy relaxing around the pool. The parking is not free but at a normal & fair price for the place. Overall, we would recommend this hotel for break/holidays in Andorra la Vella

Great place for a family holyday

Customer review rating 4.2/5

Francisco Families - 28/08/2019 Confirmed reviews ALL

Friendly staff and great facilities Only point to improve I could not have an invoice as needed containing the list of people hosted and address

very good location

Customer review rating 4.2/5

Anonymous Families - 26/08/2019 Confirmed reviews ALL

good location and service

Hotel Experienced With Receptionist

Customer review rating 4.2/5

Tony &. P. Couples - 13/08/2019 Confirmed reviews ALL

Receptionist was not friendly and welcoming. She is very dry and it felt like she wasn't liking her job. Quite arrogant and most of all, it felt like we are the staff and she is the guest. Disappointing because of her unfriendly and unwelcoming gesture, she is shaming the Novotel reputaion. She wears glasses and mid 50's maybe.

Amazing buffet and good room.

Customer review rating 4.2/5

Bertrand S. Families - 09/08/2019 Confirmed reviews ALL

Nice welcome, good size room and amazing buffet for diner and for breakfast. Will want to go back.

A beautiful and comfortable place to stay

Customer review rating 4.2/5

Pamela Solo - 07/07/2019 Confirmed reviews ALL

As this was my very first visit to Andorra (and only for one night), Novotel Andorra was just right. The reception staff was welcoming and extremely helpful. Not only was my room beautifully furnished, I had a fine view of central Andorra surrounded by its majestic mountains. In a word, the breakfast selections were "generous" and elegantly presented. A fine hotel in all respects and one where I felt special and well cared-for.

Customer review rating 4.2/5

Anonymous Friends - 24/06/2019 Confirmed reviews ALL

Overall this was a good stay. However two items to call out. The 1st was having to pay a per motorcycle fee to park when we only took up one space. The bathrooms need updating

Spa included is good

Customer review rating 4.2/5

Bcnand19 Couples - 15/06/2019 Confirmed reviews ALL

Spa included in price is very good idea Breakfast buffet amazing Buffet from Mercure could be better !!

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