ibis Saint Etienne Gare Chateaucreux Hotel 3 stars

Customer review rating 4.1/5 1,471 reviews

ALLSAFE approved hotel

ibis Saint Etienne Gare Chateaucreux
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+ 11 Services

Hotel extras

  • Secure paying car park

  • Opposite CHATEAUCREUX TRAIN STATION - close to the tram and bus stops

  • 5 minutes from the city center

  • In the same building as "La Taverne de Maitre Kanter" restaurant, renowned for its fresh food

  • In the heart of the new business center in Saint-Etienne

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast Paying
  • 1 Bar(s)

Hotel location

ibis Saint Etienne Gare Chateaucreux

35, avenue Denfert Rochereau
42000 saint etienne
france

Tel: +33477379090

Fax: (+33)4/77384765

Check-in from 12h00

Check out up to 12h00

  • BELLEVUE-CHATEAUCREUX :  7 GARE CHATEUCREUX

  • DORIAN-LA RIVIERE :  8 GARE CHATEUCREUX

  • LA COTONNE-LE SOLEIL :  10 GARE CHATEUCREUX

  • By plane

    LYON SAINT EXUPERY At 75km / 46.61 miles

  • By plane

    ST ETIENNE BOUTHEON At 20km / 12.5 miles

  • By train

    ST ETIENNE At 0.1km / 0.06 miles

GPS :45.442645, 4.398946

Congress centre

  • CENTRE DES CONGRES 1.0 km / 0.63 mi
Congress centre

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin bedsNon contractual photo

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with one single bedNon contractual photo

  • Max. number of persons: 1
  • Area: From 14 / 151 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

The Bar: a friendly place to get together at any time of day.

Non contractual photo

Our guest reviews for
ibis Saint Etienne Gare Chateaucreux

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,471 reviews

tripadvisor

TripAdvisor Rating 3.5/5

323 reviews

Could do better

Customer review rating 2.5/5

Cassidy Business - 12/03/2021 Confirmed reviews ALL

could do better at all the levels

Dear ROMANE C., Thank you for taking the time to tell us about your experience at the ibis Saint-Étienne Gare Châteaucreux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have started the complete renovation of our establishment and we believe that the work will be completed before the end of 2021. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie D

Accessible for everything , happy to stay again.

Customer review rating 4.0/5

Anonymous Couples - 09/07/2020 Confirmed reviews ALL

friendly staff

Unsuitable for business

Customer review rating 1.0/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Very disappointing with poor service. There was no WiFi in my room simply because it was at the end of the corridor. This meant I had to use my own personal data to conduct my business. This was unacceptable and the staff were unhelpful. I request to be reimbursed in ACCOR points to my membership account due to the additional expenses I had to occur during my stay at a hotel you advertise as having WiFi.

Agreable

Customer review rating 4.5/5

Lc Business - 05/12/2019 Confirmed reviews ALL

Personnel agreable, chambre tres correct, pas de bruit

Very good experience

Customer review rating 4.5/5

Anonymous Solo - 04/11/2019 Confirmed reviews ALL

I was welcome late at night without problem, had a very good room and enjoyed a pleasant breakfast

Very friendly and efficient service

Customer review rating 4.5/5

Robert L. Couples - 17/09/2019 Confirmed reviews ALL

Everything went smoothly and staff were very pleasant and professional. Breakfast was very nice and the self-service works well. Not sure about the motion sensors on bathroom lights as that means bright lights come on if you get up in the night to use the facility. A rubbish bin the the actual bedroom would be helpful rather than having to use the bathroom bin.

Mr

Customer review rating 5.0/5

Steve E. Friends - 16/09/2019 Confirmed reviews ALL

Rooms were clean and comfortable, Hotel Manager was first class as he helped us start the car with flat battery.

Comfortable hotel, good location

Customer review rating 4.5/5

Michael Solo - 15/08/2019 Confirmed reviews ALL

Welcoming and comfortable, Good breakfast.

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sejour sans histoire; prix raisonable

Customer review rating 4.0/5

Michel Business - 05/07/2019 Confirmed reviews ALL

Proximity to the train station is a great benefit. Staff is friendly. The room is OK for this class of hotel. I will come back.

Dear Michel M., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely Hotel in Saint Etienne

Customer review rating 4.0/5

Marcus H. Business - 25/03/2019 Confirmed reviews ALL

We traveled to Saint Etienne for business. It was an easy train ride from Paris. We left the train and walked outside and the closest building was ibis! Great location, friendly staff. We had a wonderful meal in the restaurant next door specializing in seafood, with a 10% discount from the hotel. The rooms are modest, but to our budget. The view out our windows was lovely. Well done.

Dear MARCUS H., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.5/5

Antoine Business - 13/11/2018 Confirmed reviews ALL

professional & welcoming

Dear ANTOINE D., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muriel

Work trip

Customer review rating 5.0/5

Anonymous Business - 27/09/2018 Confirmed reviews ALL

Quite nice hotel, friendly staff, clean rooms. Too bad for the construction works for the new tram line but that will be over in a few months.....

Dear ANDREA C., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception desk

Noisy early morning

TripAdvisor rating 1.0/5

tamachan2017 Business - 07/11/2017 TripAdvisor review

My room was next to the elevator, the staff start working around 430 AM, and I was forced to wake up because of the noise. You get a 10% discount for the restaurant next doors, which is a very popular place.

Good location in a great town

TripAdvisor rating 4.0/5

ITFCDragon Couples - 28/10/2017 TripAdvisor review

We stayed in St Etienne on our way north from Languedoc and timed our stop to coincide with a football match at Le chaudron. The hotel was easy to find from the motorway and has underground parking. The location was really handy to catch the tram to the football (the tram stop is over the road in fornt of the train station) and once back at the hotel there is a decent bar downstairs and a busy restaurant for which hotel guests get a discount; we at ehere and it was very good. The hotel is just on the edge of the town centre but its a short walk or a tram ride. The hotel is clean and tidy with very friendly staff on reception. I was very impressed with the town of St Etienne.

Good quality-price

TripAdvisor rating 5.0/5

David M Family - 14/12/2016 TripAdvisor review

A good hotel, conveniently situated near the train station and tram stops. Very friendly and helpful staff. Good breakfast. Quality restaurant next door. Free parking. Clean room with wifi and comfortable bed.

A horrible night

TripAdvisor rating 2.0/5

Karl S Couples - 16/06/2014 TripAdvisor review

There is no air condition in the rooms, a real nightmare at 36 degrees C. Our room faced the railway station with very loud work going on until midnight. A well lit car park made it also impossible to open the window. The floor was dirty and there was a sticky stain on one of the sheets.

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