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Novotel Rayong Rim Pae Resort Hotel 4 stars

Customer review rating 4.3/5 4,487 reviews

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Novotel Rayong Rim Pae Resort
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+ 25 Services

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3
Pae Klaeng Kram Road
Chark Pong Klaeng
21190 rayong
thailand

Tel: +66033010100

Fax: (+66)033010111

Check-in from 14h00

Check out up to 12h00

  • EASTERN BUS TERMINAL. :  EASTRN SEA BOARD BAN PAC

  • KRAM ROAD :  SUKHUMVITH RD KM254

  • KRAM ROAD. :  SUKHUMVITH RD KM248

  • By plane

    SUVARNABHUMI BKK At 240km / 150 miles - Shuttle paying

  • By plane

    UTAPAO At 60km / 37.5 miles - Shuttle paying

  • By boat

    KOH SAMET FERRY TERMINAL At 12km / 7.5 miles

  • By boat

    TO SAMET ISLAND At 14km / 8.7 miles

GPS :12.631469, 101.542163

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 189 rooms
    • 104 rooms for people with reduced mobility
    • No family room
    • 20 connecting rooms
    • 125 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • Thai
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • UTAPAO Additional charge
    • SUVARNABHUMI BKK Additional charge
    • UTP Additional charge
    • BKK Additional charge
  • Novotel Rayong Rim Pae Resort
    • On site
    • 60 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Pool A
    • Outside
    • On site
  • Pool B
    • Outside
    • On site
  • Kids Pool
    • Outside
    • On site
  • Fitness Room
    • On site
  • Fitness Room
    • On site
Boutiques/shopping
  • Gift shop/newspaper shop
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Board games available
    • Childrens Club for 4 to 6 years
    • Outdoor playground for children
    • Indoor playground for children
    • Play area

Your meetings and events

With a capacity of up to 24 participants our board room is a convenient setting for exclusive private meeting. Natural light, LCD projector, flip charts, conference microphone, WIFI and coffee break menu are available.Should you wish to organize a medium size conference, team building or training, our meeting room can welcome up to 120 participants. Natural light, LCD projector, flip charts, conference microphone, WIFI and coffee break menu are available.Our Ballroom can be separated into three individual sections, with our expertise and facilities, ready to cater from up to 360 guests; we can tailor your catering from seminars to gala dinners, buffets and wedding. High ceiling, LCD projector, WIFI.

Room descriptions and layouts

6 

meeting rooms

From 1 to 360 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • TV with VCR

  • Meeting room

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • High speed transmission line

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The low-rise Beachfront resort, Novotel Rayong Rim Pae Resort offers 189 units containing of 179 unique rooms, 9 convenience suites and 10 classic villas. All rooms and suites have lately upgraded and renovated in 2020 with modernity decor ad technoloy in combining the bright colors for relaxation and functional efficiency. Each with private balcony with greenery or ocean view in partially room category. Full set up of amanities with Novotel's standard consistency to your comfortable and FREE WIFI

Our guest reviews for
Novotel Rayong Rim Pae Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,487 reviews

TripAdvisor Rating 4.0/5

969 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Beautiful beach and easy access from the main road.

Customer review rating 4.0/5

Frank Families - 11/10/2021 Confirmed reviews ALL

I enjoined staying there.

Soso

Customer review rating 2.0/5

Thianphot A. Families - 28/09/2021 Confirmed reviews ALL

The hotel is being renovated some parts such as lobby, swimming pool etc. With color painting smell that annoyed. The rooom atmosphere quite good but the shower temperature can't stay stable.

Bad Experience Weekend

Customer review rating 2.5/5

Joe Couples - 28/09/2021 Confirmed reviews ALL

The wifi was really weak and I could not do my work at the hotel as I planed. The mobile phone signal was also 3G, everywhere in the hotel. I understand that you can't improve the phone signal but at least you can improve your wifi performance. Also, the resturant for the BF was really crowded. I believe it was more than 50% capacity and not distancing which was not in compliance with the Government's Covid 19 prevention policy. It seems that there was no staff manage it. Most guests came from bkk which is the dark red zone. You should have the better policy to manage it. I was not really impressed at all.

Bed bugs nightmare

Customer review rating 0.5/5

Denis Families - 27/09/2021 Confirmed reviews ALL

We were happy with food, pool and sea, but couldn’t sleep at night because of bed bugs. Everyone got bitten so many times like never in our lives before.

Good as before

Customer review rating 3.5/5

Ongart S. Families - 22/09/2021 Confirmed reviews ALL

I used to have better experience for this place but pools are fixed, so overall is fine by me.

Dear Khun Ongart S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Relaxed there but a few things to complain

Customer review rating 3.0/5

Guest Couples - 21/09/2021 Confirmed reviews ALL

Like: Hotel location is very good, easy to find from the main road, many parking lots, next to the beach and many facilities. Staff are nice and friendly. Dislike: not many staff who keep the place clean, seen the bottle of water and used mask at the pool overnight. They named a famous drink (fruit juice) was 160 bath and just a syrup with ice, weird color, taste terrible and the price are not include tax yet :( (i had done with just a few sips). The aircon broke on the second night, could not adjust the temperature and frozen us. The water pump was sometime weak. Breakfast is so so. Anyway we enjoyed the time there but if they rate themselves as 4 stars so sorry i am a bit disappointed.

Dear Khun Chittinan S., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

Well located,Spacious and clean room

Customer review rating 3.5/5

Sakdichote Friends - 16/09/2021 Confirmed reviews ALL

Joyful and happy trip-Great location,Convenient hotel

Dear Khun Sakdichote K., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

well located with beutiful beach

Customer review rating 3.5/5

Cheah W. Y. Business - 14/09/2021 Confirmed reviews ALL

I been staying here since 14thAug21 and will stay longer if everything was organised.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Good location and service

Customer review rating 4.5/5

Anonymous Families - 08/09/2021 Confirmed reviews ALL

The service of staff is the best especially staffs in both restaurants. (dinner and breakfast)

Dear Khun Tuangthong V., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Refresh from stay long time at home!!

Customer review rating 4.0/5

Panthong S. Couples - 08/09/2021 Confirmed reviews ALL

The circumstance is still good, although some facilities temporally closed. The Breakfast looks like least than normal situation.

Dear Khun Panthong S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

breakfast need to be improved

Customer review rating 4.0/5

Supakij Couples - 07/09/2021 Confirmed reviews ALL

room was fine. bed was soft. breakfast did not meet satisfaction. fewer choices of selection. taste was bland. too much chicken. i stayed here before. i had to say even 'Ibis Pattaya' did better than 'Novotel Rayong' . your restaurant really need to be improved.

Dear Khun Supakij N., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

great stay during covid lock down

Customer review rating 4.5/5

Narathip S. Families - 31/08/2021 Confirmed reviews ALL

we had to stay at rayong during the lock down for a night so everything was difficult and choosing novotel was one of the choices to pick from we couldnt eat at the restaurant and we missed our lunch so we were very hungry and decided to order take away and eat at the hotel the checkin was quick, plenty of parking space even more parking space across the road we asked for some plates and dining utensils and the hotel did provide it for us we were limited to only our room where the swimming pool and beach was prohibited for dinner we decided to order room service before 7pm which was satisfactory for taste and price breakfast was served at our room according to what menu we picked previously during checkin it was probably the most convenient during the lockdown there wasnt a spoon when we ordered yogurt and was missing our coffee but after calling room service they came with our coffee immediately service was great, staffs were really nice if it didnt rain all day a walk around the hotel would be pleasant overall the room was quite clean and peaceful the tv had issue with the stereo that would burst loudly from time to time but we mostly watch netflix on our ipad shower room was quite narrow for me any improvement would be the small trash can in the bathroom would be better if the size was bigger the rest was great any chance we would come again especially when the swimming pool and other facilities are open

Dear Khun Sarathip S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Good location & clean room

Customer review rating 3.5/5

Preedaporn K. Couples - 17/08/2021 Confirmed reviews ALL

Feel happiness every time when stay there

Dear Khun Preedaporn , Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

Well located,Good stay,

Customer review rating 4.5/5

Nudjarin W. Families - 14/08/2021 Confirmed reviews ALL

Lovely and Nice

Dear Khun Nudjarin , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Good location and big room

Customer review rating 4.5/5

Monta T. Families - 08/08/2021 Confirmed reviews ALL

The manager is very kind, he upgraded the room for my birthday. It’s very impressive.

Dear Khun Monta T., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Beach vacation

Customer review rating 2.5/5

Lin Families - 03/08/2021 Confirmed reviews ALL

Good - beach resort, just renovated, large area to chill out Bad - breakfast was limited and the girl cooking pancake didn't wear a mask!!! , A bit overpriced for the package (1800thb given everything was so-so in the covid era, we stayed in pullman khaolak and it's much nicer for similar/cheaper price), the cleanliness was acceptable but not great, the pillow is not comfortable at all, the shower water can change from super hot to super cold in 1 second, the room and the building got very old smell

Dear Khun Kanokkorn P., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

Go to Novotel Rim Pae

TripAdvisor rating 4.0/5

Richard P 06/01/2021 TripAdvisor review

Without doubt one of the favorite hotel I stayed in Laem Mae Pim area. Upon arrival we were warmly welcomed by the staff, and we were upgraded to a larger Suite. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor at the Shore deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. The atmosphere is so special that it really felt like home to me. Great job!

my second home

TripAdvisor rating 5.0/5

pitw588 Couples - 03/08/2020 TripAdvisor review

i always so impression for Novotel Rim Pae Rayong Resort, same like we're returned home even though we're Rayong people. we got warm and friendly welcome from all employee in every unit and they are remember and call my name. every where are clean and ready for service. we are feel save and happy there.

Dear pitw588 , Thank you so much for your most recent stay with us here at The Novotel Rayong Rim Pae Resort. We are so pleased that we were able to serve you! To read that you enjoyed our friendly services and our resort is wonderful! Service is the heart of our resort as everyone’s holiday is important to us. Wish you come back and stay with us in the near future. Your kind words will be shared with the team and we appreciate your feedback. The Novotel Team & management

My Recent Stay, June 15-16, 2020

TripAdvisor rating 5.0/5

Robert M 21/06/2020 TripAdvisor review

Overall, very nice, as usual. Not everything was working normally because of the COVID-19 situation. I wish the bubble pool was working as that is one of my favorite things about this hotel. Hopefully, it will be in operation on my next visit.

Peaceful hotel and nice service

TripAdvisor rating 4.0/5

jaroonphan2011 Business - 26/02/2020 TripAdvisor review

The hotel is peaceful and service of all staff is nice. It has just been renovated in the garden building but to me the new renovated room is still not very much satisfactory although it is a superior room.

Dear K Jaroonphan, Thank you kindly for your most recent stay with us and for sharing your stay. Wonderful to read that you enjoyed your holiday and our friendly staff. Wonderful to read that you were able to experience our new rooms even though they were not able to meet your expectations. Our new rooms have been designed with a wonderful new bright and open style to embrace the décor of the local aquatic area. With all new amenities in the room, all new furniture as well as all rooms having the new 55’ SMART TV, we can now offer guest the newest and best design rooms in Rayong to go along with the best tropical setting and pools you can find in the province . We are always happy to hear our guests feedback as we strive to always improve ourselves for your stay. Thank you The Novotel Team & management

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