Novotel Milano Nord Ca Granda Hotel 4 stars

Customer review rating 4.1/5 3,859 reviews

Novotel Milano Nord Ca Granda
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+ 24 Services
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Hotel extras

  • Restaurant up to 200 seats ideal for banquets -->temporarily suspended

  • Central location just a few minutes' walk fromthe metro

  • Conference hall with 380 seats

  • Game areas, table tennis

  • Outdoor pool and fitness center -->temporarily suspended

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • PorterPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Milano Nord Ca Granda

Viale Suzzani 13
20162
milano
italy

Tel: +3902641151

Fax: (+39)02/66101961

Check-in from 14h00

Check out up to 12h00

  • Milano Centrale Railway Station :  Bus 42 Viale Suzzani

  • LILLA :  5 CA GRANDA

  • By plane

    LINATE LIN At 12km / 7.46 miles

  • By plane

    MALPENSA MXP At 45km / 27.96 miles

  • By train

    Milano Centrale At 3km / 1.86 miles

  • By train

    Milano P Garibaldi At 4km / 2.49 miles

GPS :45.506213, 9.197526

Exhibition and convention centre

  • EXPO 2015 AREA 14.0 km / 8.7 mi
  • MICO 5.0 km / 3.11 mi
Exhibition and convention centre

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

7 

meeting rooms

From 1 to 312 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with one double bed and a sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Views: Pool side, City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: Pool side, City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 double bed and sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CENTENA TRATTORIA URBANA

Type of cuisine: Mediterranean

Centena Trattoria Urbana offers simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, or on the poolside terrace.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

At our bar you can find a wide selection of whiskeys and sample international and local cocktails including the typical Spritz, specially prepared for you and served by the pool

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Milano Nord Ca Granda

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,859 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,164 reviews

Very poor communication/customer service.

Customer review rating 4.1/5

Laura Families - 04/08/2020 Confirmed reviews ALL

We were unable to travel due to COVID19 travel restrictions. Prior to our stay, I emailed the hotel and asked for refund or a suggestion of what we could do (ie credit for a future booking). I did not receive a reply. After our reservation I received an invoice.

Super Team

TripAdvisor rating 3.5/5

Explorer63498013949 05/03/2020 TripAdvisor review

Marcello, Mohamed Dahrawi, Antonio, Sara, Rui or Rudi (Operations n Points Mgr), Maria in ibis thank you all guys. I have to admit that not only each one of you was great but also the way you work as a team n love each others n cooperate together to help was more than super. The team work is the best I have seen in any hotels our of 30 countries and over 25 with accor.

Staff is friendly but food selection at breakfast is not matching a 4 star hotel by far

Customer review rating 4.1/5

K. Solo - 03/03/2020 Confirmed reviews ALL

I am staying in Accor hotels for over 15 years. I have been to many Novotels around the world, but so poor breakfast i didn't see for long time. I kind of cheese a bit mozarela and that all , no slices of normal cheese , no Brie no Camambert ( so cheap in Italy ) i asked for fried egg, the answer was that i should pay 10 Euro for that. i was in a kind of shock . if your chef is preparing scrambled eggs for breakfast and any way he has to re fill it , why he can not make 10 fried eggs and put it near by the scrambled eggs. Bread : 3-4 white simple bread, no whole wheat bread whole( they are so many kinds) , no one kind of healthy bread . Peperoni and cucumbers are basic, why cant you put some cuts of those vegetable on the table. super food trend : nice to see 2-3 what called super food on the buffed, but if you server flex seeds not grinnded, they do not digest in our body as whole seeds. by the way my SIM card fall under my bed , and it seems that for long time no proper caccuum cleaner was done. i am sorry for my complain, it is probably the first time i am doing such a long complain. by the way i had a dinner at the dinning room and the steak i got was prefect really good source of meat and a chef who knows how to prepare steaks. thanks best regards

Dear ZVI K., Thank you for taking time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; especially at breakfast. At Novotel, we strive to provide a superior service experience for every customer; therefore rest assured that we are taking the appropriate measures to address the problem and improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

The worse check-in experience that I ever had at Novotel Milano Nord Ca Granda

Customer review rating 4.1/5

Reg0901 Solo - 21/02/2020 Confirmed reviews ALL

To make sure that I have a room rest after 13 hours flight and early arrival into Milan, I pre-blocked one night before the actual arrival date, all are pre-paid and have clearly indicated as special note in the reservation. To my horror, my room was sold and the hotel claimed that because I did not show up on the pre-blocked night and the hotel was fully booked. i was invited for the online check in, and the confirmation to me cited my online check in was successful, but i still get to wait for 30 min, I was allocated a room at the end of the hallway on Level 1, despite my request to have room on the higher floor. the disappointment continues when I open the door, the room is NOT clean after the previous guests check out. The front office female who check me in refushed to look at it for herself, instead, Duty manager Emmanuel came to look at the situation and offered an upgrade to the executive room on Level 7. The infrastructure in this room seriously need an upgrade, safety box is broken, toilet flashing system, the water flow in the wash basin . the staff in the hotel generally are friendly, but the first female front office staff that i interact with is super rude and unfriendly. there is nothing interesting around the hotel, just a quiet neighbourhood. getting to town by Metro is approx, 30 min including walking time to the Metro station.

Dear Regina L., Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

Shabby hotel with disinterested staff

Customer review rating 4.1/5

Anonymous Families - 20/02/2020 Confirmed reviews ALL

Compared to other Novotels, this hotel is badly in need of refurbishment. The reception really didn’t appear interested and left is standing waiting on three occasions whilst working on their PCs. This is not usual for Novotels where we are normally met by friendly, enthusiasic and helpful staff.

Dear Ross S., Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with our staff and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

Smelly room

Customer review rating 4.1/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Room was having weired smell and was very noisy. You coukd hear the traffic and people talking in the corridor. Bidet was not draining well.

Dear Manuel C., Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

Good stayGood stay

Customer review rating 4.1/5

The H. I. V. C. T. L. I. S. C. C. S. T. H. I. N. S. C. T. T. M. S. B. N. S. I. L. I. Families - 17/02/2020 Confirmed reviews ALL

The hotel is really nice, not so close to metro station but near to métro station. The staff is extremely helpful and friendly The lobby is amazing, cleanliness is outstanding I liked the experience so much

Dear Nevine G., We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. i. is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Good stay

Customer review rating 4.1/5

M. Families - 13/02/2020 Confirmed reviews ALL

Good breakfast, clean room Some minor problem with the sinkholes in the bathroom

Dear MUNTEANU M., We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Great hotel, good connections to centre

Customer review rating 4.1/5

Craig Families - 29/01/2020 Confirmed reviews ALL

Very nice hotel with great breakfast. Two block walk to Metro and then 15 min ride to the Duomo in the centre.

Dear guest We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Good place to stay in Milan

Customer review rating 4.1/5

M. C. Couples - 23/01/2020 Confirmed reviews ALL

Happy with the hotel, but the organization is a bit chaotic. Price was unclear for example.

Dear MINGO G., We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Nice week-end

Customer review rating 4.1/5

W. S. Families - 22/01/2020 Confirmed reviews ALL

I spent the week end at Novotel with my wife and our 3 years old kids. The staff was nice, the room was excellent. We had many small service requests because of the kids and we were happy to stay in this hotel!

Dear Stephane W., We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Not a Novotel Hotel

Customer review rating 4.1/5

Mohanad Friends - 14/01/2020 Confirmed reviews ALL

The hotel doesn't deserve the name Novotel anymore It is old; elevator is historic item The guy at the reception is good The guys at the restaurant and bar are very bad They do not how any welcoming behavior No variety at the breakfast at all; you must eat lot of sugar to have your breakfast

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

Great value for money

Customer review rating 4.1/5

Peter Couples - 14/01/2020 Confirmed reviews ALL

Rooms are a bit dated and the water tap in the bathroom (room 421) was missing a part, but overall the room was clean with good soundproofing. Overall very good value for money.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Bello

Customer review rating 4.1/5

Alessandro Families - 12/01/2020 Confirmed reviews ALL

Tipico stile novotel

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Good Option

Customer review rating 4.1/5

Gustavo Solo - 08/01/2020 Confirmed reviews ALL

+ Great Staff + Near Metro Stations + Room clean and well kept. + Very quiet and comfortable. - Not on walking distance to the historical center. A metro ride is required.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Typical Novotel

Customer review rating 4.1/5

Reza N. Families - 08/01/2020 Confirmed reviews ALL

we arrived late in christmas eve, check in with no problem at all, guy at reception was so polite and even noticed that day was my wife birthday. Family traveling with 2 older boys, room with sofa bed was comfortable and big enough to store our luggage. Breakfast was good enough, but more selection for asian guest would be more appreciated. Location and price are the most convenient, paid parking space are available and nearest tram/metro station is just 5 mins walk Will stay again when visiting to milan

Dear guest We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Dissatisfied

Customer review rating 4.1/5

Mrj Families - 07/01/2020 Confirmed reviews ALL

The hotel is in dire need of renovation. The room furnishings are quite worn and outdated. The bathroom was very dirty for a 4 star hotel. Room cleaning was very meager.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

satisfied

Customer review rating 4.1/5

Mahmoud E. Friends - 06/01/2020 Confirmed reviews ALL

every thing was ok clean and suitable rooms -room service good -reception staff v good breakfast not 100% ok as no variety and (as example quality of cheese poor )

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Not a Novotel standard.

Customer review rating 4.1/5

Anonymous Friends - 23/12/2019 Confirmed reviews ALL

On arrival your reception had an abnoxious attitude. Did not acknowledge my Gold status benefits. Next day I went to your reception and dealt with Junita ( not sure about her name but seems to me the only person who is a valuable asset to at Ca Granda Novotel) she did her best to rectified all issues. Bar service appalling - barman looking unhappy and arrogant. We decided to have dinner in your restaurant one night. We were only given the menu left ignored for at least 20 mins even though the restaurant was not very busy and plenty of staff. Disappointed we went out in the rain and look for dinner elsewhere. I am a world traveller and a loyal member to the accord club hotels but never been so dissatified as my experience at Ca Granda Novotel.

A short stay, but was enough

Customer review rating 4.1/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

The staff was good, but the room was too warm and not able to turn the clim on, too much noisy. The breakfast was normal, can be better.

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