Novotel Milano Nord Ca Granda Hotel 4 stars

I am staying in Accor hotels for over 15 years. I have been to many Novotels around the world, but so poor breakfast i didn't see for long time. I kind of cheese a bit mozarela and that all , no slices of normal cheese , no Brie no Camambert ( so cheap in Italy ) i asked for fried egg, the answer was that i should pay 10 Euro for that. i was in a kind of shock . if your chef is preparing scrambled eggs for breakfast and any way he has to re fill it , why he can not make 10 fried eggs and put it near by the scrambled eggs. Bread : 3-4 white simple bread, no whole wheat bread whole( they are so many kinds) , no one kind of healthy bread . Peperoni and cucumbers are basic, why cant you put some cuts of those vegetable on the table. super food trend : nice to see 2-3 what called super food on the buffed, but if you server flex seeds not grinnded, they do not digest in our body as whole seeds. by the way my SIM card fall under my bed , and it seems that for long time no proper caccuum cleaner was done. i am sorry for my complain, it is probably the first time i am doing such a long complain. by the way i had a dinner at the dinning room and the steak i got was prefect really good source of meat and a chef who knows how to prepare steaks. thanks best regards

To make sure that I have a room rest after 13 hours flight and early arrival into Milan, I pre-blocked one night before the actual arrival date, all are pre-paid and have clearly indicated as special note in the reservation. To my horror, my room was sold and the hotel claimed that because I did not show up on the pre-blocked night and the hotel was fully booked. i was invited for the online check in, and the confirmation to me cited my online check in was successful, but i still get to wait for 30 min, I was allocated a room at the end of the hallway on Level 1, despite my request to have room on the higher floor. the disappointment continues when I open the door, the room is NOT clean after the previous guests check out. The front office female who check me in refushed to look at it for herself, instead, Duty manager Emmanuel came to look at the situation and offered an upgrade to the executive room on Level 7. The infrastructure in this room seriously need an upgrade, safety box is broken, toilet flashing system, the water flow in the wash basin . the staff in the hotel generally are friendly, but the first female front office staff that i interact with is super rude and unfriendly. there is nothing interesting around the hotel, just a quiet neighbourhood. getting to town by Metro is approx, 30 min including walking time to the Metro station.

Compared to other Novotels, this hotel is badly in need of refurbishment. The reception really didn’t appear interested and left is standing waiting on three occasions whilst working on their PCs. This is not usual for Novotels where we are normally met by friendly, enthusiasic and helpful staff.

Room was having weired smell and was very noisy. You coukd hear the traffic and people talking in the corridor. Bidet was not draining well.

The hotel is really nice, not so close to metro station but near to métro station. The staff is extremely helpful and friendly The lobby is amazing, cleanliness is outstanding I liked the experience so much

Good breakfast, clean room Some minor problem with the sinkholes in the bathroom

Very nice hotel with great breakfast. Two block walk to Metro and then 15 min ride to the Duomo in the centre.

Happy with the hotel, but the organization is a bit chaotic. Price was unclear for example.

I spent the week end at Novotel with my wife and our 3 years old kids. The staff was nice, the room was excellent. We had many small service requests because of the kids and we were happy to stay in this hotel!

The hotel doesn't deserve the name Novotel anymore It is old; elevator is historic item The guy at the reception is good The guys at the restaurant and bar are very bad They do not how any welcoming behavior No variety at the breakfast at all; you must eat lot of sugar to have your breakfast

Rooms are a bit dated and the water tap in the bathroom (room 421) was missing a part, but overall the room was clean with good soundproofing. Overall very good value for money.

Tipico stile novotel

+ Great Staff + Near Metro Stations + Room clean and well kept. + Very quiet and comfortable. - Not on walking distance to the historical center. A metro ride is required.

we arrived late in christmas eve, check in with no problem at all, guy at reception was so polite and even noticed that day was my wife birthday. Family traveling with 2 older boys, room with sofa bed was comfortable and big enough to store our luggage. Breakfast was good enough, but more selection for asian guest would be more appreciated. Location and price are the most convenient, paid parking space are available and nearest tram/metro station is just 5 mins walk Will stay again when visiting to milan

The hotel is in dire need of renovation. The room furnishings are quite worn and outdated. The bathroom was very dirty for a 4 star hotel. Room cleaning was very meager.