Novotel Paris Suresnes Longchamp Hotel 4 stars

Customer review rating 4.3/5 4,110 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Paris Suresnes Longchamp
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+ 17 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Bedrooms redesigned in 2017, spacious, soundproofed and air conditioned

  • Private secure car park (6'1"/1.85 m - charges apply)

  • Near La Défense, Porte Maillot conference center and Paris Expo Porte de Versailles

  • Close to public transport (bus, tram T2, Transilien lines L and U)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Paris Suresnes Longchamp

7 rue du Port aux Vins
92150
suresnes
france

Tel: +33140990000

Fax: (+33)1/45066006

Check-in from 14h00

Check out up to 12h00

  • FROM LA DEFENSE :  BUS 144 STOP ESTIENNE D'ORVES

  • FROM PORTE D'AUTEUIL :  BUS 241 STOP PONT DE SURESNES

  • FROM PORTE MAILLOT :  BUS 244 PONT DE SURESNES

  • METRO 1 + BUS 144 :  LINE 1 + BUS 244 ESTIENNE D'ORVES

  • FROM LA DEFENSE :  TRAMWAY T2 SURESNES LONGCHAMP

  • PORTE DE VERSAILLES :  TRAMWAY T2 SURESNES LONGCHAMP

  • By plane

    PARIS ORLY At 20km / 12 miles

  • By plane

    ROISSY CDG At 32km / 19.88 miles

  • By car

    A13 DIR SAINT-CLOUD At 8km / 4.97 miles

  • By car

    A14 SORTIE PUTEAUX At 5km / 3.11 miles

  • By car

    A86 SORTIE RUEIL At 15km / 9.32 miles

  • By train

    DE L'EST At 6km / 3.73 miles

  • By train

    LYON At 6km / 3.73 miles

  • By train

    MONTPARNASSE At 6km / 3.73 miles

  • By train

    NORD At 6km / 3.73 miles

  • By train

    SURESNES MONT VALERIEN At 1.5km / 0.94 miles

GPS :48.870318, 2.229935

Companies

  • ABBOTT LABORATOIRES 1.2 km / 0.75 mi
  • AXIOS SERVIER 0.8 km / 0.5 mi
  • BAYER 2.0 km / 1.24 mi
  • BOLLORE 0.8 km / 0.5 mi
  • CNPA 1.7 km / 1.06 mi
  • COVIDIEN 3.0 km / 1.86 mi
  • LEXMARK 0.1 km / 0.06 mi
  • LILLY 0.4 km / 0.25 mi
  • NOVARTIS 1.1 km / 0.68 mi
  • PHILIPS 0.3 km / 0.19 mi
  • SAINT GOBAIN 1.5 km / 0.93 mi
  • SUBSEA 7 / ACERGY 1.2 km / 0.75 mi
  • TAKEDA 1.9 km / 1.18 mi
  • TOSHIBA 2.5 km / 1.55 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

12 

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Soundproof

  • Flipchart

  • Audio and video equipment

  • Meeting room

  • Office

  • Day light

  • WIFI access

  • Video equipment

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

With a contemporary and completely modular design, the spacious, air-conditioned Novotel room is a real living space and can be adapted to suit all requirements. The Novotel Paris Suresnes Longchamp hotel's 112 rooms measuring 269 sq. ft. (25 m²) include Free WIFI, tea/coffee tray. For comfort, choose our suite and enjoy VIP perks: separate bedroom and lounge, bathrobes-slippers, Nespresso coffee maker, free minibar and 2 flat screen TVs.

Superior Room with queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with queen-size bed and single sofa bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior Room with queen-size bed and double sofa bed

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Executive Room - Queen-sized bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE SURESNES

Type of cuisine: French

Fancy a gourmet break? Welcome to Novotel Café under the glass roof, and discover fresh, colorful, seasonal cuisine! Be tempted by our selection of wines and menu at all hours at the bar

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bar

Non contractual photo

The interior of the bar has been renovated. Relax in a friendly atmosphere in a bright open space w/o partitions. Have an enjoyable time in an ideal area for business discussions or a drink with friends.

Our guest reviews for
Novotel Paris Suresnes Longchamp

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,110 reviews

tripadvisor

TripAdvisor Rating 4.0/5

547 reviews

Good location for my need

Customer review rating 4.3/5

Anonymous Business - 12/10/2020 Confirmed reviews ALL

Friendly staff

Dear DE P., We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Disappointing, certainly not 4 star standard.

Customer review rating 4.3/5

Karen Solo - 06/10/2020 Confirmed reviews ALL

For a supposed 4 star hotel this was very disappointing. The hotel did not even look open when I arrived and the front door was locked for the duration of my stay, had to ring a doorbell every time - I felt like a staff member not a guest. Staff were dressed in casual clothing, jeans mainly for my stay - far from professional. The bar and restaurant were shut for most of the stay and when I went to buy a beer nothing was available on draught. Decor to the hotel was not that of a four star, more like one of the cheaper chains. My room was huge but looked tired, there was one small window which was a shame as the view over the gardens was stunning. Very deceptive to cover the entire walls with curtains and very disappointing to draw them back to find the one window. There is a tv but only two channels which spoke English, the signal kept dropping out too. Now I did not come to Paris to watch tv but it would have been nice to wind down and given the hotel boasts about its satellite channels then they should cater for all. There is an air con unit but this was very noisy. Bizarrely the toilet is separate to the main bathroom and smelt of urine. There is no mirror in the main bedroom area or by the desk which was very frustrating - if I wanted to straighten my hair I had to move the chair into the entrance area and sit by the mirror there. The mattress although extremely comfortable was covered in some cheap plastic mattress protector that made a noise when you moved on it and also made me sweat, not pleasant. The carpet and sofa both looked old and needed replacing. The bathroom was ok but fixtures covered in limescale - during covid these should be spotless. During my stay the handle came off the tap in the sink as the plastic was cracked, for the amount of money I paid this should not be happening. The towels were greying in colour and no longer fluffy. Shampoo and shower gel were provided, but no conditioner. There was also a hairdryer that worked well. The fridge and kettle worked well, disappointing that there were only fruit teas and no breakfast tea provided though. Nice to have one bottle of water provided which was not replenished during my stay though. I understand that due to covid the rooms were not being made up, replenished, bins emptied etc but this should have been reflected in the final price paid - it was not. 303 Euros for 3 nights for a service that was non-existent. The same price I would have paid pre covid. Staff were far from helpful or customer service orientated I even asked one of the reception staff if I could pay for a bus ticket on the bus, she said yes imagine my embarrassment when I could not. On my final morning I phone down to ask if they could have my invoice ready as I was in a hurry. I got downstairs and still no invoice printed out. Just not 4 star standard. Poor transport links too, I would never have booked here had I known the hotel would be substandard, had it been exceptional you would not have minded the poor transport links. As it was I spent one night at the Hotel Galileo, who were cheaper, centrally located, provided hand sanitiser and toiletries in a bag for guests, had 2 x BBC channels and lovely staff. I will know for next time. Disappointing with the exception of the view and the bath!

Dear KAREN R., Thank you for taking the time to tell us about your experience at the Novotel Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Excellent located, good breakfast, very confortable room, excellent reception support

Customer review rating 4.3/5

Gabriela Business - 14/09/2020 Confirmed reviews ALL

Excellent located, good breakfast, very confortable room, excellent reception support

Dear GABRIELA, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Kind staff but facillities are very poor

Customer review rating 4.3/5

Dr.amir H. T. Solo - 10/09/2020 Confirmed reviews ALL

Hello Inwas stayed in suite with upgrade of Platinum mmeber of Le club. Unfortunately safe box was not working and technicians came but after 30 minutes try he said that I am not able to fix it. At shower someone else(last guest) was shaved his face but house keeping forgot to clean it... Manager of hotel give 30% discount to me for this inconvenience but this is really bad experience in this hotel. Hotel need to renovate in all parts

Dear AMIRHESAM T., Thank you for taking the time to tell us about your experience at the Novotel Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Good stay during a weird time

Customer review rating 4.3/5

Jb Families - 12/08/2020 Confirmed reviews ALL

All necessary measure were in place to cover our safety. Thanks.

Dear JEAN-BAPTISTE, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Well located, Good stay

Customer review rating 4.3/5

Filip S. Families - 10/08/2020 Confirmed reviews ALL

Friendly staff

Dear FILIP , We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Quiet and central location.

Customer review rating 4.3/5

Edward Families - 07/08/2020 Confirmed reviews ALL

Family with 3 kids stay. With Covid-19 pandemic, it is really a challenge in this environment to enjoy all the services but the hotel has put measures to minimise the exposures.

good and confortable stay

Customer review rating 4.3/5

Annonym Solo - 04/08/2020 Confirmed reviews ALL

Receptionists are all kind and helpful. It was a pity that the safety box was not ready to use, i.e. out of order when I arrived, and then Receptionist was kind enough to change the room, where safe box functioned at a first glance but went out of order soon. The next day a handy man put a new battery and t functioned. This story made me loose much time.

is it open? is it closed? Hetels in Pandemic times

Customer review rating 4.3/5

Sven G. Business - 03/08/2020 Confirmed reviews ALL

I stayed here to avoid public transport during pandemic times. The hotel is very good and you see everywhere the precautions they made to make the stay as safe as possible. I for my self felt very comfortable with the actions taken by the hotel and its crew. The hotel room was very nice and I can recommend to go for the slighly larger rooms as they are realy worth it. Regarding my headline. Please don't get fooled by a the yellow/black barrier tape accross the swing doors. The hotel is open and not closed. And yes even people asked me, while waiting in front if this hotel is still open.

Dear SVEN, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Novotel Suresnes during Covid

Customer review rating 4.3/5

Anonymous Business - 02/08/2020 Confirmed reviews ALL

Very disappointing stay

Great loxatipn

Customer review rating 4.3/5

Anonymous Business - 30/07/2020 Confirmed reviews ALL

I have stayed many times at the Novotel in Suresnes and will return for sure, this stay challenging no housekeeping or restaurant open so would not have stayed in circumstances staff super and helpful

well located

Customer review rating 4.3/5

Anonymous Friends - 15/07/2020 Confirmed reviews ALL

Clean and tranquillity area

Very comfortable and clean room, excellent staff, great location if one arrives by car.

Customer review rating 4.3/5

Bent A. Solo - 06/07/2020 Confirmed reviews ALL

This hotel has been one of my two favourite stays in Paris for about 15 years. Need I say more?

Dear Bent A., We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

nice location and good price quality confort ratio

Customer review rating 4.3/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Nice

A professional night

Customer review rating 4.3/5

Gg O. T. M. Business - 12/03/2020 Confirmed reviews ALL

Well located, with a convenient infratsructure, You feel welcome by a professional staff

Well located

Customer review rating 4.3/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

The location was perfect, I was able to walk to the office, restaurants, and shopping. The rooms are clean and the staff is very friendly.

Hotel Stay at Suresnes

Customer review rating 4.3/5

Tony Business - 08/03/2020 Confirmed reviews ALL

Friendly and helpful staff. Good breakfast , would be nice if available at 6am.

Well located, very clean, staff very accommodating,

Customer review rating 4.3/5

Chilmay Couples - 24/02/2020 Confirmed reviews ALL

The staff speak English so it’s very convenient.the resto and breakfast is satisfying!!!

Dear CHILMAY, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Careless attitude by the receptionist made us miss our flight on the 10th of Feb 2020

Customer review rating 4.3/5

Daryl F. Families - 20/02/2020 Confirmed reviews ALL

At the evening of 9th of Feb 2020 we had requested to the reception to book us a taxi at 7:15am sharp to take us from the hotel to Orly Airport on the 10th of Feb 2020. The receptionist confirmed that the Taxi will be there at 7:15am and she reconfirmed the same and also said we need not worry for the same. To our shock when we came at the reception the receptionist casually informed us that she is unable to book a taxi for us and we will have to book our own taxi. It was such a disgusting experience as by the time we booked our cab and reached the airport it was already too late. If she had to Inform us even 30mins earlier we would have not faced this situation. But the carelessness cost us $600 as we had to book train tickets to Louedes. I will ensure that I post this on the social media and make sure that this BAD EXPERIENCE WILL BE ONLINE ON ALL MY POSTS ON INSTAGRAM, FACEBOOK, TWITTER ETC. VERY DISAPPOINTED WITH NOVOTEL.

Dear clients, Thank you for choosing our establishment for your stay in Paris and I am sorry that your experience ended like this. Just know that the taxi booking system is done on a website and that we therefore have access to the history of our requests. On February 9, we actually ordered a taxi for you, for 6 people, for February 10 at 7:15 am. This taxi was confirmed to us by the G7 taxi company. The next day, at 7:15 am, the taxi company called us to say that there was no taxi available and that the waiting time for a 6-person van was unknown. We therefore advised you to order an Uber driver because no taxi was available. We are very sorry for what happened to you but to hold us responsible because of the unprofessional nature of the taxi company seems unfair to me. I understand that you are going to put negative opinions on our hotel on all social networks and it is your choice but you are not taking revenge on the right people. As you can read on the other comments from our customers, my team always is possible to help our customers but we do not manage taxis or traffic difficulties in Paris Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Well located for my purposes, nice staff, but the ironing boards are terrible

Customer review rating 4.3/5

Richard H. Business - 20/02/2020 Confirmed reviews ALL

As the title suggests, this hotel works for me in regard to location and the staff are lovely. However, I am often there on business and you cannot iron a shirt on the ironing boards that are provided. They are too small and don't have enough elevation (a few inches) which means having to use them while they are lying on the bed. A small complaint, but a change here would make a big difference :-)

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