Pullman Abidjan Hotel 5 stars

Customer review rating 3.9/5 2,326 reviews

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Pullman Abidjan
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+ 21 Services

Hotel extras

  • A private transfer service on demand.

  • Sample the French and Africanspecialties in our restaurant

  • Enjoy breathtaking views of the Ebrié Lagoon and Cocody Bay

  • Indoor and outdoor parking at your disposal

  • Unpublished events to discover

Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga
01 BP 2185
01 abidjan
ivory coast

Tel: +2252720302020

Fax: (+225)2720212028

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY At 12km / 7 miles - Shuttle paying

  • By train

    GARE SICF PLATEAU At 0.1km / 0.06 miles

GPS :5.322324, -4.013679

Companies

  • ADB 1.0 km / 0.63 mi
  • AIR FRANCE 1.0 km / 0.62 mi
  • AXA 1.0 km / 0.62 mi
  • BCEAO 1.0 km / 0.63 mi
  • BHCI 1.0 km / 0.62 mi
  • BIAO 1.0 km / 0.62 mi
  • BICICI 1.0 km / 0.62 mi
  • BRVM 1.0 km / 0.62 mi
  • CITYBANK 1.0 km / 0.62 mi
  • MAERSK LINE 1.0 km / 0.62 mi
  • P&O NEDLOYD 1.0 km / 0.62 mi
  • PRESIDENCE ET PRIMATURE 2.0 km / 1.24 mi
  • SGBCI 0.1 km / 0.06 mi
  • SIB 1.0 km / 0.62 mi

Hotel services

Le Restaurant Afia

Le Restaurant Afia serves traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 265 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 5 connecting rooms
    • 257 non-smoking rooms
    • 11 floors
  • Languages spoken at the hotel
    • French
    • English
    • German
  • Lounge
    • Waiting area or lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundry / Valet Services
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • ABJ
    • FELIX HOUPHOUET BOIGNY Additional charge
  • Pullman
    • On site
    • Public
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Swiming Pull
    • Outside
    • On site

Your meetings and events

This 5-star hotel features seven separate meeting rooms, and interesting options for coffee breaks. Such as taking a dip in the pool.Dedicated Event Managers and IT Solutions Managers stand ready to help with planning or logistics.

Room descriptions and layouts

8 

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Videoconferencing

  • Soundproof areas for greater confort

  • An extensive array of audio,video and projection equipment

  • Podium

  • Lectern

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The Pullman Abidjan offers 265 spacious rooms and suites with a trendy design that offer maximum comfort with, for the most part, breathtaking views of the lagoon.

Our guest reviews for
Pullman Abidjan

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,326 reviews

TripAdvisor Rating 4.5/5

317 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

très bien située

Customer review rating 4.0/5

Kizito H. Business - 18/10/2021 Confirmed reviews ALL

great place.| Room service is fast and discreet. The lunch is of very good quality. The dinner menu offers exotic dishes as well as local ones. Each customer is unique and so is their service. thank you

Dear Kizito Heman M., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Good stay

Customer review rating 3.5/5

Sophie T. Business - 18/10/2021 Confirmed reviews ALL

Always nice staff. location is convenient. Food is good and amenities are fine. The stairs at the entrance are always treacherous - safety hazard. The internet was not great. First night fine. Then when I came back 48 hours later, change of room and the internet was not good: 1 night without, then interference with an other router. OK in the commons but too much noise (music to loud) to work. Swimming pool is fine but its access is not very safe: on the side back, where there are 3 lounge chairs which are taking space to walk properly.

Dear Sophie T., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on H1… if you wish to discuss this matter in further details. Sincerely, LYNDA GORE GUEST RELATION

good stay

Customer review rating 4.0/5

Anonymous Business - 14/10/2021 Confirmed reviews ALL

Although booked, I did not get a lagoone view room, and had to ask for one. I got it only at the second night of stay

Dear Yaron B., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Wonderful stay

Customer review rating 4.0/5

Anibor K. Business - 29/09/2021 Confirmed reviews ALL

Staff very courteous, room and hotel decor was lovely, food at the restaurant for both breakfast and dinner were very nice. Overall, i had a great time. Pullman is my new hotel of choice in Abidjan.

Dear Anibor K., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Perfect

Customer review rating 5.0/5

Rana M. Business - 22/09/2021 Confirmed reviews ALL

Everything is perfect in this hotel

Dear Rana M., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager
Customer review rating 0.5/5

Stéphane B. Couples - 05/09/2021 Confirmed reviews ALL

I booked a stay for one night with a brunch for two and two breakfasts. I was told when I came to the hotel that the reservation was incorrectly done by the pullman employee. I found myself not having access to the morning brunch cause it was full. Breakfast in the morning sucked as well

Dear Stephane B., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evérence NTAKPE Guest Relation officer
Customer review rating 4.5/5

Anonymous Couples - 28/08/2021 Confirmed reviews ALL

Excellent

Dear Hawa A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

good stay

Customer review rating 4.0/5

Jackie K. Business - 09/08/2021 Confirmed reviews ALL

The stay was pleasant. It was a business trip. Food was good as were the rooms and overall service. I had made a request fro upgrade prior to my arrival and followed up as son as i arrived and did not get a response at all. I am Gold on Accor.

Dear KARACHI J., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

MY SPEAKER WAS STOLEN FROM MY BAG

Customer review rating 0.5/5

Christo Business - 06/08/2021 Confirmed reviews ALL

LUNCHES COULD BE BETTER, ONE OUT OF THE THREE WERE GOOD + PLUS MY SPEAKER STOLEN FROM MY BAG

Dear Christo Le Roux B., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Relation Manager

Location good

Customer review rating 2.0/5

M. O. Business - 01/08/2021 Confirmed reviews ALL

Response to customer complaints is poor, breakfast served is nothing good to write home about

Dear O. Innocent M., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Good stay

Customer review rating 4.5/5

Baye M. Business - 01/08/2021 Confirmed reviews ALL

Excellent

Dear Baye M., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Standard stay

Customer review rating 3.5/5

Jw Business - 29/07/2021 Confirmed reviews ALL

The room selection was pretty bad, the view of city buildings vs the lagoon isn’t even a comparison. Was expecting a better room based on Gold status but it is what it is I guess. I’ll still be going to the Pullman on my next stay

Dear Jean William D., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Good stay. I enjoyed it

Customer review rating 3.5/5

Kingsley Business - 28/07/2021 Confirmed reviews ALL

It was good. The restaurant should have more African dishes,fried rice,Jollof rice,etc. Also with the breakfast oatmeal,Tom brown and wheat meal can be added.the bar was great. Laundry was good. With Housekeeping I think it can be better. The maintenance guy who came to do some work for me was great,very professional and I like his attitude and commitment towards his job.

Dear ESSUMAN KINGSLEY A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Noisy room and breakfast can be improved

TripAdvisor rating 3.0/5

MTT2903 Business - 19/07/2021 TripAdvisor review

My room has a deffective door which made it too noisy. Breakfast as usual was inconsistant : eveyday someting was missing and the danish were cold which made them impossible to eat. Staff was friendly and professional as usual!

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Satisfactory

Customer review rating 4.0/5

Lamidi Business - 18/07/2021 Confirmed reviews ALL

Satisfactory

Dear Akeem Lamidi A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Beautifull refurbished hotel

TripAdvisor rating 3.0/5

Nomad20367197004 Business - 07/03/2021 TripAdvisor review

The hotel has been clearly rebranded with success. Very nice and welcoming reception, nice bar along the pool or facing the Laguna. You will like it for sure. Out of the facilities and the room, there is clearly room for improvement concerning services. Most of things are missing on the room service menu and you will most probably get the choice between fish and chicken with attieke and alloco. Main concerns are around Covid 19 measures, were employees and also most of customers do not wear the facial mask. Not sure we can do anything concerning customers, but for employees it's another story. Service was very long at breakfast to get my hot drink, most of the time waiters are here but looks like they don't really care that you are already sat and starting you breakfast without coffee or tea. Some employees are clearly doing better but to be honest very few. A great hotel, but still few things that need to be improved.

Thank you for taking the time to write to us following your stay in Pullman Abidjan. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. We do everything we can to ensure that this kind of dysfunction does not happen again. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. See you soon, I hope, for the flawlessness you deserve. Sincerely, LYNDA Guest Relation

Stay at Pullman Hotel

TripAdvisor rating 3.0/5

khadarahmed00 04/03/2021 TripAdvisor review

The room wasn't the ocean view that i reserved. Also, i called front desk numerous times for towels or assistance and nobody showed up to my room. I had to go downstairs and request additional services.

Thank you for taking the time to write to us following your stay in Pullman Abidjan. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. We do everything we can to ensure that this kind of dysfunction does not happen again. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. See you very soon, I hope for the flawlessness you deserve. Sincerely, LYNDA Guest Relation

Sofitel Abidjan

TripAdvisor rating 1.0/5

realdjal Business - 01/03/2021 TripAdvisor review

Very dirty and damaged floor. Hotel needs renovation especially 12th floor Diamond members not treated to the level of status. Fraudulent charge on room . Lack of proper control and management authority.

Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Excellent service

TripAdvisor rating 4.0/5

MTT2903 Business - 25/02/2021 TripAdvisor review

As usual (sixth time in a row), I had no issue at Pullman hotel. Very good room and very good service. Michel and his team are great. The room service menu could be improved : price, choice and quality

Thank you for your great feedback. See you soon Sincerly Edwige GNALEGA Guest Relation Manager

Poor

TripAdvisor rating 2.0/5

lndongbou 21/02/2021 TripAdvisor review

It was not clear when I choose the reservation during the booking I was not alone for the business but with my partner and wife As I am Gold , I will hope that you could give me the chance to have a different room as I take sometimes when I stay for business Sorry, but it was not good

Thank you for taking the time to write to us following your stay in Pullman Abidjan. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. We do everything we can to ensure that this kind of dysfunction does not happen again. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. See you very soon, I hope for the flawlessness you deserve. Sincerely, LYNDA Guest Relation

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