Pullman Abidjan

Pullman Abidjan 5 stars

Customer review rating (ALL Rating) 4.2/5 921 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • A private transfer service on demand.

  • Sample the French and Africanspecialties in our restaurant

  • Enjoy breathtaking views of the Ebrié Lagoon and Cocody Bay

  • Indoor and outdoor parking at your disposal

  • Unpublished events to discover

Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga, 01 BP 2185
01 ABIDJAN
Ivory Coast

Telephone +225 27 20 3 02020

Fax +225 27 20 2 12028

Contact email

  • By plane

    FELIX HOUPHOUET BOIGNY At 12km / 7 miles - Shuttle paying

  • By train

    GARE SICF PLATEAU At 0km / 0 miles

GPS:5.322324, -4.013679

Companies

  • ADB 1 km / 0 mi
  • AIR FRANCE 1 km / 0 mi
  • AXA 1 km / 0 mi
  • BCEAO 1 km / 0 mi
  • BHCI 1 km / 0 mi
  • BIAO 1 km / 0 mi
  • BICICI 1 km / 0 mi
  • BRVM 1 km / 0 mi
  • CITYBANK 1 km / 0 mi
  • MAERSK LINE 1 km / 0 mi
  • P&O NEDLOYD 1 km / 0 mi
  • PRESIDENCE ET PRIMATURE 2 km / 1 mi
  • SGBCI 0 km / 0 mi
  • SIB 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Rive Gauche

Le Rive Gauche serves traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

Our accommodation(s)

The Pullman Abidjan offers 265 spacious rooms and suites with a trendy design that offer maximum comfort with, for the most part, breathtaking views of the lagoon.

Our guest reviews

Our guest reviews for
Pullman Abidjan

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  921 reviews

TripAdvisor Rating  4.5/5  368 reviews

Well-located business hotel.

Customer review rating 2.0/5

Nicolas M. Business - Confirmed reviews ALL

Overall, the service provided at the hotel was fine. However, I'm only giving a score of 4 for the following reasons: 1- Upon arrival, I sent a sports jacket to be cleaned at the hotel dry cleaner. I got it back in a paper-wrapper and only opened it after leaving the hotel. I now realize the zip has been ruined by someone who has forced the zip all the way up without checking that both sides were fully aligned. The zip is now destroyed and stuck at the top. This is completely unacceptable. I also believe the dry cleaning service should have let me know instead of concealing the damage in a paper-wrapper. Besides, they have also left a long pin stuck in the lining of the jacket! This is completely unprofessional and also potentially dangerous. By way of this feedback, I'm requesting compensation for the damage caused. 2- My Diamond status gives me right to a welcome drink on arrival that the reception simply "forgot" to provide. 3- I had a very unpleasant experience with a taxi driver on the transfer to the airport: taking a longer route to the airport, arguing and renegotiating the agreed fare once arrived when I was at risk of missing my flight check-in deadline. Once again, I find that completely unacceptable and, whilst I accept the fact this might not be the hotel's responsibility, I believe the hotel should have benchmarks to select the drivers operating outside: type of car, comfort, cleanliness, reliability of drivers, consistency of fares...etc. For the above reasons, I'm giving a rate of 4 and I await your feedback on my request for compensation.

Dear Nicolas M., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Experience Manager

Well located.

Customer review rating 4.0/5

A. Friends - Confirmed reviews ALL

Had a fantastic stay with the hotel. Very attentive and professional staff. Breakfast was very good. Service was very good I will definitely visit again if I am in Cote d'ivoire

Dear Nubi A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Responsable Expérience Client

Great hotel

Customer review rating 4.0/5

Dr Families - Confirmed reviews ALL

Buffet breakfast had local food as well as your usual pastries ect. which I found awesome. Rooms are clean and spacious. The bed is huge! The shower had a rain shower head. Kind staff except for one incident where I wanted to use the community computers in the lobby and asked for help. The front lady didn’t even acknowledge me and one of her colleagues jumped in. He was trying to help me and asked her if there was a password ect and she talked about me in front of me saying “just tell her to figure it out, she can just go over there and use it” The gentleman was very apologetic and did his best to assist me. She was extremely rude and unprofessional. Aside from that, we had a very pleasant stay. Staff downstairs (dining area) were awesome. We love Abidjan.

Dear Nancy R., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

Genial

Customer review rating 4.0/5

Merci B. Solo - Confirmed reviews ALL

Super

Dear M., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Good stay

Customer review rating 4.5/5

Ange K. Business - Confirmed reviews ALL

Very good hotel, well located, clean and professional staff; very pleasant stay

Dear Ange Claver Tjindji K., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Meals delay

Customer review rating 3.0/5

Osinachi Business - Confirmed reviews ALL

My meals never came on time. Some times 1 hour late

Dear Osinachi A., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Relation Manager

very nice

Customer review rating 4.5/5

Ori D. Business - Confirmed reviews ALL

business trip. good service, food and facilities (fitness, SPA)

Dear ORI D., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Customer review rating 5.0/5

Timothy T. A. Business - Confirmed reviews ALL

Mine was a slendid experience with your hotel. Your buffet was great.

Dear TIMOTHY TOLULOPE A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

No comment

Customer review rating 1.5/5

Roro Business - Confirmed reviews ALL

Average.

Dear Robert B., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Relation Manager

Good service

Customer review rating 4.5/5

Adams G. L. M. Business - Confirmed reviews ALL

Pullman is a good hotel and I enjoy there services

Dear ADAMS GOODLUCK m., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Customer review rating 4.5/5

Georges Couples - Confirmed reviews ALL

My wife and I always enjoy our stay at Pullman. Staff is friendly and very accommodating.

Dear Georges Philippe D., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Responsable Relation Client

Satisfactory on the overall

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The staff is very polite and helpful. The transfer from the airport to the hotel was not properly organised, even though I had mail confirmation that the necessary was done. The transfer was not there on time of arrival. There was power cut during my stay & I unfortunately got stuck in one of the lift. It was an awful experience. However, the rest of my stay was good, with a pleasant atmosphere in the hotel.

Dear Parikshant K., We thank you for the return after your stay. This return indeed, allows us to improve our service. Please accept our sincere apologies for the inconvenience you experienced with the transfer. Thank you for giving us another opportunity to correct these concerns. Thank you for your understanding Sincerely, Edwige GNALEGA Guest Relation Manager

Good Stay

Customer review rating 4.5/5

Rohit C. Business - Confirmed reviews ALL

Happy. Unfortunately, there was no coffee machine in the room despite having requested.

Dear ROHIT C., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, please accept our sincere apologies for the coffee machine item. Know that we will all take care to avoid this kind of inconvenience to our prestigious that you are. we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA, Guest Relation Service

nice renovation

Customer review rating 4.5/5

Jm Business - Confirmed reviews ALL

I used to stay at Pullman before the renovation. It was nice to see the new Pullman, I appreciated the high quality of the renovation

Dear Jean-Marie P., We very much appreciate your comments regarding your stay at the Pullman Abidjan. We are glad to see that you enjoy the renovation and it is a pleasure to have the feedback of a loyal guest. Thank you again and we hope to welcome very soon. Sincerely, Yaka POTIN Rooms Division Director

Customer review rating 2.5/5

Rumbani Business - Confirmed reviews ALL

There no variety of food options. There is absolute need to improve on food choices

Dear Rumbani K., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Relation Manager

Excellent first stay in Abidjan

Customer review rating 4.5/5

Shameel Business - Confirmed reviews ALL

For my first visit to Abidjan, I was pleasantly surprised by the standard and quality of service of the Pullman Hotel. It is very conveniently situated in the Plateau area, close to the business district, and an excellent place to have meetings with contacts and clients.

Dear Shameel Mahmood R., We very much appreciate your comments after your latest stay at Pullman Abidjan. Your feedback will be shared with the team as an encouragement to continue our effort to make our guests's stays more enjoyable. Sincerely, Yaka POTIN Rooms Division Director

Good stay

Customer review rating 4.0/5

Ozge Business - Confirmed reviews ALL

Breakfast was good. The room was clean

Dear Ozge E., We very much appreciate your feedback regarding your stay at the Pullman Abidjan. However, please know that we have taken into account your comments about carpeting and wifi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Happy to be here

Customer review rating 4.0/5

Harmen Business - Confirmed reviews ALL

short stay for business. This hotel keeps work and rest in ballance

Dear Harmen V., Thank you for taking the time to share your experience during your stay at Pullman Abidjan. Thank you for this encouraging feedback. We are looking forward to welcoming you again. Sincerely, Yaka POIN Rooms Division Director

Renforce the management of the cleanliness and the service

TripAdvisor rating 3.0/5

philippepenin Business - TripAdvisor review

I didn't see a poor team like that at the bar, servers dispersed !!!! Rice on the floor during 30 min at the restaurant !!!! And I said you would clean cause it's dangerous, he said i's not my job, unbelievable

Noisy room and breakfast can be improved

TripAdvisor rating 3.0/5

MTT2903 Business - TripAdvisor review

My room has a deffective door which made it too noisy. Breakfast as usual was inconsistant : eveyday someting was missing and the danish were cold which made them impossible to eat. Staff was friendly and professional as usual!

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

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