Hotel - Novotel Montreal Centre
Novotel Hotel Novotel Hotel

Novotel Montreal Centre Hotel

4.0/5 2,133 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PIERRE ELLIOT TRUDEAU
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H00-22H00
    • Opening hours : Week-end 06H30-22H00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

PALAIS DES CONGRES2 km / 1.25 mi

Exhibition centre

PLACE BONAVENTURE1 km / 0.63 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Montreal Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PROVENCE 26 m2 2 m 0 8 0 0 0
OXFORD - CAMBRIDGE 43 m2 2 m 30 20 18 20 18
BAVIERE 59 m2 4 m 0 15 0 0 0
PARIS 73 m2 2 m 40 20 20 30 40
ALGARVE 84 m2 3 m 0 20 0 0 0
PICARDIE 84 m2 3 m 0 20 0 0 0
ALSACE 102 m2 2 m 100 40 40 64 60
TOSCANE 118 m2 3 m 0 30 0 0 0
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 227 rooms
  • 100% non-smoking hotel
  • 63 family rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Air Cooling System
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 5,009 reviews

Our guest reviews for
Novotel Montreal Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,133 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Dee Business - 10/02/2020 Confirmed reviews ALL
« Clean and modern »

I thought the room was clean and modern, especially the bathroom. Although I didn't use them (I had a very short stay), I appreciated that there was a kettle and a full-sized hair dryer in the room. The room service was great and the meal was hot and delicious. The hotel was very quiet and I found the bed quite comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dana Y., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Jason P. Families - 09/02/2020 Confirmed reviews ALL
« Ok »

One of the beds in our room had a bunch of hair in it,gross!Someone forgot to clean this!we had to have someone change the sheets when we noticed it at 10… at night,you didn’t offer any rebate or free night stay,too bad cause I may look elsewhere this year

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason p., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Real N. Friends - 08/02/2020 Confirmed reviews ALL
« Really great location »

I love being close to the bell center. And I love staying at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Real N., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Murray Business - 08/02/2020 Confirmed reviews ALL
« Clean, comfortable, no moisturizer! »

I've stayed here several times. In general, I'm very pleased with the hotel. The front desk staff are excellent, the rooms are clean, and the bed is comfortable (the pillows aren't too thick, which is a common problem in hotels for those of us who like thinner pillows). I have only two gripes: - I like to use moisturizer on my face after I shave so it doesn't feel dry in the Montreal winter. Almost every hotel provides it, Novotel doesn't. I can bring my own, but usually don't because almost every other hotel provides it. - The shower has a completely opaque interface. How do I get water to come out of the overhead rose rather than the handheld showerhead? Turns out you turn the faucet handle the other way, but I only realize this when I've finished showering uncomfortably under the handheld spout and try to turn the water off, only to have a brief douse of cold water from the overhead rose. Maybe I will remember this on the next visit, but it's gotten me every time to date.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for the great review of our hotel! While moisturizer is not placed in our standard rooms, it is always available on request. I have, however, put a note in your profile to ensure it is placed in your room before arrival. We will try to remind you of the shower also! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

James C. Friends - 05/02/2020 Confirmed reviews ALL

Great location, very good service. Clean large rooms. Very much enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear James c., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Hotel is good but lacks flexibility to meet individual customer needs. I stayed 14 nights and asked for different breakfast from the kitchen but my request was not accommodated. Who eats the same food for 14 nights? No refund on the breakfast. I wont recommend it for long stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Bongekile M., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Woody Families - 05/02/2020 Confirmed reviews ALL
« Good »

Thanks good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Woodrow B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Yanik Business - 04/02/2020 Confirmed reviews ALL
« In the heart of Montreal »

Cozy and super calm. Well located in the heart of Montreal. Amazing price / quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yanik C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Phill M. Couples - 04/02/2020 Confirmed reviews ALL
« Nice hotel rooms need work »

It's always nice to stay in downtown Montreal, the hotel is convenient and overall very nice. However there are a number of areas that could use improvement. I wish I had noticed before hand but the shower in the room we stayed in is falling apart (529) There is a gap in the shower which probably causing some serious water damage to the rest of the building. Parking was suppose to be 30$ but looking at my CC they charged me 50, disappointing I have to chase them now to get this corrected. For the price I'm not sure I will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M. Thank you for taking the time to share your feedback. I apologize for the issue you had in your shower. Our room have been recently renovated so we will look into that situation as it's very surprising to hear that. The parking is 30$ a night for our guest however I do not see any parking charge on your room, did you pay directly in the garage? The 50$ you are referring to is an authorization on your card and not a payment. We automatically release it upon check out but sometimes it takes a few days to show on your credit card. I hope that this answering your questions, please email directly should you need more information. Sincerely, Sonya so…

Dianne V. Business - 03/02/2020 Confirmed reviews ALL
« It was just okay »

The bed was fine, the room was fine except for the following: 1) The room stunk badly of febreeze or some sort of air spray or cleaner when I first arrived. I had to open the window to air it out as it was nauseating. 2) The shower water was hot the first morning of my stay, but cool, almost too cool the two subsequent mornings. I assume you must have run out of hot water? 2) Room was mostly clean... someone left their hat on a previous stay which was still in the room when I arrived. I always find carpets nasty... you should consider laminate flooring. 3) NO COFFEE... this was a biggie for me. I don't like to boil water in a plastic kettle and I especially didn't like the packages of instant coffee - which I didn't use. 4) there was a fridge, but it was locked up and only for hotel drink purchases.... would have been nice to have the fridge for my leftovers from dinner. As it was, I used the open window as my fridge. It wasn't the best experience, but it wasn't the worst either. Not sure that I would purposefully book a stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dianne V., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Thomas Deegan General mangaer

Sunny Business - 02/02/2020 Confirmed reviews ALL
« Good location »

Comfortable place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunny M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Noelle C. Families - 02/02/2020 Confirmed reviews ALL
« Front desk Staff »

We stayed for a night and it was a great stay overall. The staff at the front desk were very helpful with recommendations for where to eat and shop. Super friendly and great recommendations! The room was great the location was great and the government rate was pretty good. Thank you for the stay Noelle

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noelle C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Dany Business - 31/01/2020 Confirmed reviews ALL
« Program Manager »

ok, hotel in need of some renos, resto is empty most days there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dany P., Thank you for taking the time to share your comments concerning your stay at the Novotel Montréal Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Thomas Deegan General Manager

Anonymous Business - 30/01/2020 Confirmed reviews ALL
« Good stay »

Very smooth check in A restful stay (very comfortable bed) Liked the well-stocked mini bar A couple of details to improve: provide a bottle opener, provide cup or drinking glass in the bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan G., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Anonymous Business - 29/01/2020 Confirmed reviews ALL

The bed is a little soft .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Anonymous Business - 28/01/2020 Confirmed reviews ALL
« Good stay »

Stayed for a work meeting. Breakfast quite hectic some days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan, General Manager

Anonymous Business - 27/01/2020 Confirmed reviews ALL

3 nights for business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan, General Manager

Kat C. Business - 27/01/2020 Confirmed reviews ALL
« Great meeting venue and service! »

I was very impressed with the overall quality of the food and the service at the Novotel Montreal Centre. It suited our purposes very well as a meeting venue as well. There were a few minor issues, such as the meeting tables in the Alsace being a little too narrow for many of our meeting members' purposes, in particular the meeting leaders, and the members seated in the back classroom-arrangement area did not have access to the requested power bars for their laptops. However, the staff were very accommodating, and once these items were mentioned to them, they were quick to help us correct the situation, and ensure that our meetings could continue in an efficient and trouble-free manner. A big thank you to everyone at Novotel for helping to make our meeting attendees feel welcome and for the great service.

F. Business - 27/01/2020 Confirmed reviews ALL
« well located near center of Montreal and central train station. »

very good welcome, employees on the top, nice and large rooms, good restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Remy F., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope the rest of your stay with us is going as good as previously. Sincerely, Thomas Deegan, General Manager

Deb Families - 26/01/2020 Confirmed reviews ALL
« Mostly good »

The hotel was clean and efficient. The beds were comfortable and the room was spacious. There did seem to be a bit of a mix up with our reservation. Twice while we were in our room hotel staff unlocked the door and entered. Apparently they did not realize the room was occupied. It seemed as though the hotel occupancy records were incorrect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I am sorry for the disturbance during your stay and will be looking into preventing it in the future. We hope to see you again very soon. Sincerely, Thomas Deegan General Manager

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