Novotel Montreal Centre Hotel 4 stars

Customer review rating 4.4/5 5,144 reviews

Novotel Montreal Centre
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+ 23 Services

Hotel extras

  • In the heart of the city

  • Restaurant, bar, and terrace

  • Sports room open 24 hours a day

  • Indoor public paying car park, which can be accessed from the hotel

  • Free WiFi

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PIERRE ELLIOT TRUDEAUPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
Information message

Caring for our valued guests and employees is our top priority and we are open for reservations. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLStayWell.com.

Hotel location

Novotel Montreal Centre

1180 rue de la Montagne
H3G 1Z1
montreal
canada

Tel: +15148616000

Fax: (+1)5148610992

Contact email

Check-in from 15h00

Check out up to 12h00

  • LUCIEN L'ALLIER :  ORANGE LUCIEN L'ALLIER

  • PEEL :  GREEN PEEL

  • By plane

    MONTREAL At 0.1km / 0.06 miles

  • By plane

    MONTREAL MIRABEL At 35km / 21.88 miles

  • By plane

    PIERRE ELLIOT TRUDEAU At 20.11km / 12.5 miles - Shuttle paying

  • By plane

    PLATTSBURG INTL AIRPORT At 100km / 62.14 miles

  • By train

    GARE CENTRALE At 0.5km / 0.31 miles

GPS :45.496681, -73.572604

Congress centre

  • PALAIS DES CONGRES 2.0 km / 1.25 mi
Congress centre

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior 1 King Bed And 1 Sofa

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with king-size bed, recently renovated, free local calls & high-speed Internet

  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

L 'O RESTAURANT ET LOUNGE

Type of cuisine: International

A warm welcome awaits you at the L'Ô restaurant, which offers a simple and generous seasonal menu. Enjoy elegantly-prepared cuisine with international and local influences. Open from 6am until midnight

Lunch

11:30 - 16:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L O

Non contractual photo

Bar L'Ô, located within the restaurant, is the ideal place to enjoy a drink after a long day's work or a day spent exploring Montreal. Our array of cocktails and menu of tempting options are sure to tantalize your taste buds.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Montreal Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,144 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,141 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Anonymous Families - 23/03/2020 Confirmed reviews ALL

Very helpful staff, both on the phone when booking and during our stay.

Dear Anne M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Wonderful front desk staff / night audit (Alex)

Customer review rating 4.4/5

Gerald Couples - 15/03/2020 Confirmed reviews ALL

I had a wonderful stay and enjoyed what Novotel Montreal had to offer. Surprised to see how the whole room was carpet and not like wooden tiles (compared to other Novotel I’ve stayed at). Easy check in and check out, quick and efficient.

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will pass on your kind comments to Alex! We hope to see you again very soon. Sincerely, Thomas Deegan General Manager

Well located

Customer review rating 4.4/5

Keely C. Families - 15/03/2020 Confirmed reviews ALL

Great location. Food at L’O was good but the restaurant could use some extra cleaning! Also, the hairdryer in my room was very old and so loud it left my ears ringing! Room very clean new bathroom products (hand soap, shampoo) were really nice products!

Dear Ms C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

Great

Customer review rating 4.4/5

Fabian Couples - 08/03/2020 Confirmed reviews ALL

Everything perfect!

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

well located and friendly staff

Customer review rating 4.4/5

Ed Business - 05/03/2020 Confirmed reviews ALL

was very nice

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

Great stay

Customer review rating 4.4/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

Clean room, a little too noisy heater. Missing a swimming pool to relax

Dear Mr F., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager

Well located

Customer review rating 4.4/5

Ole Business - 04/03/2020 Confirmed reviews ALL

As usual very good. Only minor issue is the in-room coffee maker - available drip-coffee set and water boiler - not compatible......

Dear Mr N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and thank youfor informing us about the coffee maker. We hope to see you again very soon. Sincerely, Thomas Deegan General Manager

Fantastic hotel

TripAdvisor rating 4.0/5

daniellS1224CK 04/03/2020 TripAdvisor review

Fantastic hotel with excellent location 100m from main shopping street 150m from subway Station and centre bell arena. Polite and friendly staff and great sized rooms. Would definitely stay here again

Dear daniellS1224CK, What a pleasure to read that you enjoyed staying at Novotel Montreal Centre! Thank you for your nice comments that I will share with the rest of the team. Your loyalty is greatly appreciated Tom

An ok experience

Customer review rating 4.4/5

James F. Business - 02/03/2020 Confirmed reviews ALL

Honestly, I've had better stays with you. This time, I felt that the bar service had suffered a little, despite the hotel being reasonably quiet. My room (901) felt a little tired and the bathroom in particular needed maintenance.

Dear Mr. F., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Good stay

Customer review rating 4.4/5

Anonymous Friends - 02/03/2020 Confirmed reviews ALL

Enjoyed a good stay and with helpful. Please check the member points again that I have gained is only 413 Points, it is lower than I paid.

Dear Mr. C. Thank you for taking the time to share your feedback. I have looked at your folios, you stayed for 1 night 2 rooms . The rate for one is 215 and the other was 328. You used 285.62$ worth of points which is deducted from the total. Therefore the points given is correct. We hope to welcome you again soon Sincerely, Thomas Deegan General manager

Another spectacular stay at a centrally located hotel

Customer review rating 4.4/5

Steve Business - 01/03/2020 Confirmed reviews ALL

I stay at this centrally located at least 3-4 times a month. The ability to walk to anywhere downtown or to the old port was one of major reasons that I originally selected this hotel for my stay. The staff has become the reason that I continue to return. They regularly go out of their way to make you feel like you at home and welcome. There are many hotels downtown Montreal to choose from. In my opinion , you will not find a better staffed hotel.

Dear Steven Robert K., What a pleasure to read that you enjoyed staying at Novotel Montreal Centre! Your comments warmed our hearts. Your loyalty is the greatest reward! We know you have so many choices to choose from and we are so grateful that Novotel Montreal Center is your first choice:) Lookinf forward to your next stay Kind regards. Thomas Deegan General manager

It was okay, the gentlemen at the breakfast were very friendly and nice and same with the front desk.

Customer review rating 4.4/5

Anonymous Friends - 01/03/2020 Confirmed reviews ALL

Underground parking is too small for trucks, need to widen the entrance and $30 for parking a night is far to much might want to lower that. We had no “HOT” water in our hotel room told the front desk twice that’s 2 days that we didn’t. On our last day they gave us free breakfast which was nice of them but we would have rather had a discount in our room since that was the issue not the breakfast. You should have a microwave or a fridge in the rooms to hold drinks and food and such. We did not care for the mini bar. Location was good we did Like that

Dear Mr. K. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Relaxing Holidays

Customer review rating 4.4/5

Ian L. Solo - 28/02/2020 Confirmed reviews ALL

This is the second time at Novotel Montreal it is same as the last time. The staff were very helpful and the room was very well serviced and clean. I would stay again next time.

Dear Ian L., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Well located

Customer review rating 4.4/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

Super friendly staff; comfortable rooms; great conference room

Dear Nicole J., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Hotel stay good - confernce room had issues

Customer review rating 4.4/5

Cliff Business - 27/02/2020 Confirmed reviews ALL

External partners were forced to present their presentations using a projector that gave a washed out, off centre, and skewed picture. It greatly affected the quality of their presentations, and the experience for our team.

Dear Clifford H., Thank you for taking the time to share your comments concerning your stay at the Novotel Montréal Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I will absolutely take into account your comments on the restaurant and meeting rooms. This information will help us improve our quality of service and to ensure this experience does not reoccur. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Thomas Deegan General Manager

Well located

Customer review rating 4.4/5

Robin G. Families - 26/02/2020 Confirmed reviews ALL

Front desk staff were courteous and helpful. Room was starting to appear tired (renovations were starting on floor in other rooms).

Dear Robin G., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Great Location, Beautiful Amenities

Customer review rating 4.4/5

Laura Couples - 25/02/2020 Confirmed reviews ALL

Check in was quick and efficient. I booked the reservation through a Travel Agent rate, so there was some trouble finding the reservation at first. The employee at the desk was very accommodating after there was a mistake with our reservation and we needed to change the nights of our stay (we were booked for Saturday/Sunday night and needed Friday/Saturday night). The room was gorgeous, very clean, well maintained.

Dear Laura M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

No reason not to be satisfied

Customer review rating 4.4/5

Marc Couples - 24/02/2020 Confirmed reviews ALL

Stayed only for one night. The woman who checked us in was friendly, and the process was Easy. She gave us recommendations and was very helpful and pleasant to deal with. The room was clean, felt recently renovated, and had a cool vibe. Location was also great. Due to our airline discount, we can honestly say that the product we got was way above our expectations. Good job everyone. Would definitely return and recommend.

Dear Marc P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager
Customer review rating 4.4/5

Hamza C. Business - 24/02/2020 Confirmed reviews ALL

Breakfast was not included and I had to call 3 times to get the hold released and still not released after 2 weeks. Lots of noise early morning couldn’t get enough sleep.

Dear Hamza c., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Well located

Customer review rating 4.4/5

Sylvie L. Families - 22/02/2020 Confirmed reviews ALL

Very good in general except for the parking, we were parked in lowest level. No elevator on this level. We had to look for it to find out we had to take the stairs to the next level to get to the elavator. All this carrying our luggages and up the stairs wasn't the best. Other than this our stay was great.

Dear Mrs L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager
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