Located close to place de la republique is good and bad for the presence of Clochards. So reservation of secure parking is advised. Staff is friendly but facilities are not up to standard for a 4 star place nor is the breakfast.

Good: well located, friendly staff, bed clean and gluten free options at breakfast. Could do better: the hotel needs to be renovated, the carpet in corridor and room is old and damaged, the curtains are stained, the bathroom floor is very damaged, the aircon is very noisy and not cooling enough, bad smell coming from the bathroom pipes

Nice reception good location

Parfaite

Very well located in the city center. Rooms are small and not suitable for work due to a small desk and a couch that seats too low. Bed is very comfortable and WC is enough. Breakfast was served at the rooms due to renovation/adaptation to covid situation and it was pretty correct, but no hot food. Rooms are quiet but I guess the ones facing the canal are quieter. Staff was nice and helpful.

Extremely friendly people at the desk and great location. Unfortunately the room was in quite desolate condition (old/run down) and not really clean.

Location was good , condition of room was poor (damage to shower tray and hole in wall under sink ) ..when booking I wasn’t made aware that hotel was having major re construction which meant no bar ; no restaurant no reception area . On the positive side reception staff were really helpful and courteous . Room was far too expensive for its present condition but I had a 7 ;00 train and no time to change hotels but as a frequent guest with mercure I would expect a reply to my concerns regards A M siimpson

as a accor business card holder, I am extremely upset , the arrival book in was long you only had beer or water as a complimentary drink, "no wine in France", breakfast was in room only ! the air con was NOT on in the room, the bed was like a rock along with the pillows, you should look at Ibis, you can see that I stay in many accor hotels, and this I feel was a "waste" of my hard earned 4000 points, I shall be making a complaint to accor customer services

Didn't know that "a little work" meant that there was no bar, reception or restaurant service. Not pleasant eating breakfast in the room. Our car was too high for the local car parks. The staff (morning and afternoon receptionists) were extremely helpful and helped us to find alternative accomodation. They were both very pleasant and professional.

We checked in late on Saturday evening and the whole experience was easy and straight forward. The room was clean and presentable. On Sunday afternoon we checked out of the hotel and had a walk around the deserted town of Perpignan. With plenty of time to fill in we went back to the hotel and the staff member of David made us feel very welcome and we purchased some drinks from the bar. I hope the hotel can survive this current crisis as all the staff members we encounterted were friendly and helpful and deserve to keep their employment.

The room was too warm and the air conditined did not refrigerate. We had too open the window to refresh a little but in the morning it was too clear to sleep. We paid a 4 stars hotel and could not even have a good sleeping. The waiter in the bar did no speak english!

Finished our 2 weeks in Racou with a night at the Mercure ,Perpignan. Lovely city, an absolute delight. We were given a friendly warm welcome at reception, with support all the time from the staff till we left. Absolutely recommend a stay in this centrally positioned hotel.

This hotel has an excellent location, literally a couple of minutes from Le Castillet and the old city, close to the hub for different buses, and a short walk to popular bars and restaurants. However, it is also quiet, and easy to reach from the train station. At reception I have always found very friendly and helpful staff. I did not have breakfast though, so I cannot comment on that. The room was of a good size, well furnished, clean, quiet. I would definitely come back to this hotel (mostly because of the people working there). Very good value, considering quality and location.

The hotel is perfectly located in the heart of Perpignan but constructed many, many years ago which can be seen as everything is quite tiny, starting with an underground parking only for smaller cars, small rooms, including a small flatt wardrobe and a bathroom with an older bathtub, shower curtain and a toilet in the corner which could be used only by slimmer guests. The small elevator is producing some strange noises too, especially between the 3rd and 4th floor... However, the staff people at the reception desk were very friendly and helpful and the breakfast buffet matched normal standards.

Nice mountainous hotel in Perpignan city center. Easy walking distance to restaurants and shops. Have stayed at this hotel for many years, but now it seems that it's time for renovation, it seems somewhat worn. The standard rooms are not very large. In my opinion, a double room should have seating for two people, but here one person must use the bed. The TV channels are reserved for French speaking people. If you drive and want space in the garage in the basement you should have a small car. The hotel does not have restaurant but has room service, sorry but the food was no nice experience.