Mercure Hotel Hamburg City

Mercure Hotel Hamburg City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,793 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Spacious rooms (approx. 258-474 sq. ft.) in Superior, Privilege and Junior Suite categories.

  • Business and family hotel with ample parking and parking garage spaces.

  • New work meeting and event area with the latest lighting equipment for your creative events.

  • Central location near hotspots e.g. HafenCity, Landing Bridges, city center, theater and more!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Hamburg City

Amsinckstr. 53
20097 HAMBURG
Germany

Telephone +49 40 236380

Fax +49 40 23638155

  • KRAFTWERK TIEFSTACK:  3 LIPPELTSTRASSE

  • Hamburg Airport:  S1 HH Hauptbahnhof

  • S3 S31:  S3 S31 HAMMERBROOK

  • By plane

    BREMEN At 130km / 80 miles

  • By plane

    HAM International At 16km / 9 miles

  • By plane

    LUEBECK AIRPORT At 60km / 37 miles

  • By train

    HAMMERBROOK-CITY SUED At 0km / 0 miles

  • By train

    HAUPTBAHNHOF At 1km / 0 miles

GPS:53.545363, 10.0173

Companies

  • Kühne & Nagel 2 km / 1 mi
  • OLYMPUS 0 km / 0 mi
  • SHARP EUROPE 0 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PIER_1163

Moin and Ahoy in the PIER_1163 Bistro! At dawn, when the port is resting, you can find the right mooring place. Hamburg's tradition meets intl. classics: fresh-innovative-Hanseatic "Hiss the sails!"

Your meetings and events

Enthrall your guests with an event on the water: Our floating location QUAY 10 makes your event a very special one. Of course, our Mercure Hamburg City also has a meeting area on land: The 8 function rooms of our CCH-certified hotel are suitable for your events with up to 300 participants. The technical facilities are up-to-date and regularly checked. All rooms have WiFi high-speed Internet access. Plenty of natural light ensures a pleasant atmosphere. You can count on our professional support when planning and hosting your event; of course, we are more than happy to incorporate your wishes.

Room descriptions and layouts

9 

meeting rooms

From 1 to 120 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The newly renovated 4-star Mercure Hotel Hamburg City offers Superior Rooms with twin beds, queen-size bed/sofa and comfortable Privilege Rooms/Junior Suites with king-size bed/sofa. All 187 rooms are air-conditioned and have free WIFI. Room night for 2 children up to 16 years of age in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,793 reviews

TripAdvisor Rating  4.0/5  1,010 reviews

Certificate of excellence 2022

Pleasant Stay

TripAdvisor rating 4.0/5

terryaol TripAdvisor review

My room was comfortable, spacious and very clean. The air conditioning was very effective and totally silent. I also enjoyed my two dinners in the restaurant. I found the neighbourhood rather bleak - busy roads and newly built apartments but few shops and no restaurants or bars. However the S Bahn is about 15 minutes walk away and it is only one stop to the central station. One minor point - I could't work out how to operate the coffee machine. It would help if clear instructions could be provided.

Dear Terryaol, we very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards from Hamburg, Emily Tiedge Front Office Manager

God stay

Customer review rating 4.0/5

Anders C. L. Families - Confirmed reviews ALL

As a silver member there was No prioritere welcome, but elsewhere a vers god stay

Dear Anders Christian L., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Funke Manager on Duty

Comfortable stay

Customer review rating 4.0/5

Vtg Business - Confirmed reviews ALL

Good

Sehr geehrter Herr L., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hamburg City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Michael Funke Manager on Duty

Nice hotel

Customer review rating 3.5/5

Anders S. Families - Confirmed reviews ALL

Very nice and clean hotel well located 600m from the S-bahn. The only issue we had was breakfast, which was some notches below what we’d expect in Germany. Huge queues for coffee and the only sweet stuff on the buffet, namely the quite low-quality pancakes. We still end up at an overall 7-score.

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team vom Mercure Hotel Hamburg City

Good stay

Customer review rating 3.5/5

Vanessa Families - Confirmed reviews ALL

Nice hotel. Room and breakfast was good.

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Other web-users rate our hotel

  • 646 reviews 8/10 Location
  • 1,103 reviews 6.9/10 Room
  • 1,114 reviews 8.6/10 Service
  • 10 reviews 7.5/10 WiFi
  • 796 reviews 8.7/10 Breakfast
  • 499 reviews 5.9/10 Cleanliness
  • 465 reviews 5.2/10 Comfort
  • 272 reviews 9.2/10 Vibe

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