WIFI/Internet Access- NEW! Renovated rooms in the style of the Hanseatic city
- Spacious rooms (approx. 258-474 sq. ft.) in Superior, Privilege and Junior Suite categories.
- Business and family hotel with ample parking and parking garage spaces.
- New work meeting and event area with the latest lighting equipment for your creative events.
- Central location near hotspots e.g. HafenCity, Landing Bridges, city center, theater and more!
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
-
Parking
- Private indoor parking (Paying)
- Private outdoor parking (Paying)
- Pets allowed
- 100% non-smoking hotel
-
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
-
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Reception open 24 hours a day
-
Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
- Dry cleaning / Ironing
Hotel location
Amsinckstr. 53
20097
hamburg
germany
- KRAFTWERK TIEFSTACK : 3, LIPPELTSTRASSE
- OCHSENWERDER : 120 124, LIPPELTSTRASSE
- Hamburg Airport : S1, HH Hauptbahnhof
- S3 S31 : S3 S31, HAMMERBROOK
- BREMEN At 130km / 80.79 miles
- HAM International At 16km / 9.94 miles
- LUEBECK AIRPORT At 60km / 37.29 miles
- HAUPTBAHNHOF At 1.5km / 0.93 miles
GPS : 53.545363, 10.017300
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Your meetings and events
Amaze your guests with an event on water: Our KAI 10 floating location will give your event that extra special touch. Of course, the Mercure Hamburg City also has a conference area on dry land:The 10 function rooms at our CCH-certified hotel are perfect for your events for up to 300 participants. The technical facilities are state-of-the-art and are regularly tested. All rooms have WIFI andhigh-speed Internet access. Plenty of natural light ensures a pleasant atmosphere. You can count on our professional support when planning and hosting your event; of course, we are more than happy to incorporate your wishes.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| HAMBURGER ABENDBLATT | 48 m2 | 3 m | 20 | 14 | 0 | 20 | 0 |
| DIE WELT | 50 m2 | 3 m | 20 | 12 | 0 | 20 | 0 |
| BRAND EINS | 70 m2 | 3 m | 50 | 20 | 0 | 30 | 40 |
| DIE ZEIT | 70 m2 | 3 m | 50 | 20 | 0 | 30 | 50 |
| HAMBURGER MORGENPOST | 90 m2 | 3 m | 40 | 20 | 40 | 0 | 60 |
| KAI | 95 m2 | 3 m | 60 | 36 | 0 | 50 | 65 |
| ZEN | 95 m2 | 3 m | 50 | 30 | 0 | 40 | 55 |
| STERN | 100 m2 | 3 m | 80 | 26 | 0 | 50 | 70 |
| KAIZEN | 180 m2 | 3 m | 120 | 54 | 0 | 85 | 120 |
Our rooms
The newly renovated 4-star Mercure Hotel Hamburg City offers Superior Rooms with twin beds, queen-size bed/sofa and comfortable Privilege Rooms/Junior Suites with king-size bed/sofa.All 187 rooms in our hotel are air-conditioned and offer free WIFI. 2 children up to the age of 12 can stay in your room free of charge.
Superior Room with queen-size bed
The spacious Superior Rooms are decorated in the style of the Port of Hamburg. Each room features: 50" LCD flat-screen TV, bathroom, portable desk, wardrobe including safe, fridge, tea/coffee set and free WIFI
Privilege Room with king-size bed
Combine work and relaxation! Modern port-design decor with a large KING-SIZE BED, 50" LCD flat-screen TV, bathroom, portable desk, wardrobe including safe, bathrobe, ALL INCLUDED: mini-bar, specialty tea/coffee and premium WIFI
Superior Room with 2 single beds
The modern decor is designed in the style of the Port of Hamburg. These rooms feature 2 KING-SIZE BEDS (each 39 x 83 in/100 x 210 cm), 50" LCD flat-screen TV, bathroom, portable desk, wardrobe including safe, fridge, tea/coffee set and free WIFI
Superior Room with queen-size bed and sofa bed
The modern decor is designed in the style of the Port of Hamburg. These rooms feature a double bed with enhanced-comfort sofa bed, 50" LCD flat-screen TV, bathroom, portable desk, wardrobe including safe, fridge, tea/coffee set, free WIFI
Privilege Room with king-size bed and sofa bed
Pure relaxation! Modern port-design decor with large KING-SIZE BED, enhanced-comfort sofa bed, 50" LCD flat-screen TV, portable desk, wardrobe incl. safe, bathroom, bathrobe, ALL INCLUDED: mini-bar, specialty tea/coffee and premium WIFI
Junior Suite with king-size bed and sofa bed
Spacious suite (474 sq. ft./44 m²) in port design with large KING-SIZE BED and enhanced-comfort sofa bed, 50" LCD flat-screen TV, portable desk, wardrobe incl. safe, bathroom, bathrobe, INCLUDED: VIP mini-bar, specialty tea/coffee, premium WIFI
Superior Room with 1 queen-size bed and sofa bed
Our spacious rooms feature a high-quality double bed and a sofa bed, functional desk space with WIFI, air conditioning, LCD TV, safe, minibar, coffee and tea facilities and a modern bathroom with shower or bathtub.
Privilege Room with 1 queen-size bed and sofa bed
Privilege Room (474 sq. ft. [44 m2]) for added comfort: modern VIP bathroom with rain shower and bathrobes, drinks from the minibar, tea and coffee facilities, WIFI and newspaper free of charge in your room. Late check-out.
- 187 rooms
- 100% non-smoking hotel
- 77 family rooms
- Baby bed
Our restaurants and bars
Moin and Ahoy in the PIER_1163 Bistro! At dawn, when the port is resting, you can find the right mooring place. Hamburg's tradition meets intl. classics: fresh-innovative-Hanseatic "Hiss the sails!"
A glass of wine with a water view, a beer for football or cool drinks with friends and colleagues after work in our bar. Whether Hafenwasser or Strandperle - our crew has the perfect cocktail for you!
Dear Anna Eva S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next v. will be as pleasant as the previous one. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Dear Stephan C., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit freundlichen Grüßen Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Sehr geehrter Herr L. , wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hamburg City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Dear Ievgenii P., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ T +49 (0) 40 23 63 8 100 F +49 (0) 40 23 63 8 155 E Mail : h1…
Dear Peter N., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ T +49 (0) 40 23 63 8 100 F +49 (0) 40 23 63 8 155 E Mail : h1…
Dear Antoine D., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you next time in our hotel. Greetings from Hamburg, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ T +49 (0) 40 23 63 8 100 F +49 (0) 40 23 63 8 155 E Mail : h1…
Dear Thomas S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ T +49 (0) 40 23 63 8 100 F +49 (0) 40 23 63 8 155 E Mail : h1…
Dear Sonja B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Dear Mr M., thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Emily Tiedge Front Office Manager T +49 (0) 40 23 63 8 100 F +49 (0) 40 23 63 8 155 E Mail : h1…
Dear Morten S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mit freundlichen Grüßen Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Dear Christian v., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We wish you all the best Kind regrads, Mit freundlichen Grüßen Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Dear Mr. s., we want to thank you for your friendly comments regarding your stay at our Mercure Hotel Hamburg City. It is always a pleasure to receive such a positive feedback. We are really happy to hear that you were happy with our stuff. I will share your comments with our team. We hope to welcome you again soon. Sincerely, Denise Tomrell Managers Assistant & Project Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ T +49 (0) 40 23 63 8 951 F +49 (0) 40 23 63 8 155 E Mail : h1…
Dear Stella S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Tiedge Front Office Manager
Dear Philip M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I wish you a great day and send kindest regards from Hamburg Sincerely, Emily Tiedge Front Office Manager
Moin Herr H., vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat. Mit freundlichen Grüßen, Emily Tiedge Front Office Manager
Dear Andrea L., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Dear Bouke v., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Dear Cindy H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit freundlichen Grüßen Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
Dear Sheldon E., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate