Hotel - Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery

4.5/5 1,484 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Karting facilities (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

EUROCOPTER EADS25 km / 15.54 mi

Congress centre

LE PALAIS DES CONGR0.3 km / 0.19 mi

Your meetings and events

The Grand Hôtel Roi René is available for all your professional and private events and offers modular rooms with a friendly atmosphere.Three fully equipped rooms with the possibility of combining them into a reception space of 2476 sq. ft. (230 m²).Our high-end, personalized service will meet all your expectations.

Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHB CONVERTIBLE SOUS COMM 1 20 m2 2 m 0 0 10 0 0
CHB CONVERTIBLE SOUS COMM 2 20 m2 2 m 0 0 10 0 0
CHB CONVERTIBLE SOUS COMM 3 20 m2 2 m 0 0 10 0 0
CHB CONVERTIBLE SOUS COMM 4 20 m2 2 m 0 0 10 0 0
CHB CONVERTIBLE SOUS COMM 5 20 m2 2 m 0 0 10 0 0
CHB CONVERTIBLE SOUS COMM 6 20 m2 2 m 0 0 10 0 0
MARGUERITE 65 m2 3 m 60 25 30 45 40
BEATRICE 83 m2 3 m 80 35 40 70 80
ELEONORE 85 m2 3 m 80 35 40 70 80
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Grand Hôtel Roi René offers 134 bright and cozy rooms with a calm and relaxing atmosphere, perfect for unwinding after a pleasant day in sunny Provence.Modern decor, flat-screen satellite TV, minibar and safe. Bathroom with bathtub or shower, high-end products, bathrobe, slippers, hairdryer, tea and coffee making facilities. Free Wi-Fi access.

  • 134 rooms
  • 134 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Automatic temperature control
    • Direct dial telephone
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 4,756 reviews

Our guest reviews for
Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,484 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
H.h. J. Couples - 15/12/2019 Confirmed reviews ALL
« h.h. J. »

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugh J., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Mr F. Couples - 10/12/2019 Confirmed reviews ALL
« Somehow disapointing »

Check in was fine as well as Car park valet. Once in the 1st floor, dirty carpet at 8pm, this is not satisfactory at all for 4* hotel. nice terrasse, but small room for this hotel type, with very little amenity, only one bath robe for 2.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emeric F., We would like to thank you for taking a moment to tell us what you think about your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and your satisfaction are our priority and it seems that this time, we have not well managed to meet all your expectations: we therefore present you our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette Peron General Manager

Anonymous Business - 07/12/2019 Confirmed reviews ALL
« Fairly ok »

Room was boiling hot. Had to sleep with the window open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shiri G., Thank you for taking a few minutes to tell us what you think about your stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and the satisfaction of our customers are our priority and it seems that this time, we have not managed to meet all your expectations: we therefore present you our sincerest apologies. Our team would be delighted to count you again among our guest during your next visit to Aix-en-Provence. Sincerely, Juliette Peron General Manager

Floris Couples - 03/12/2019 Confirmed reviews ALL
« Great Service - bad sleep »

We enjoyed the service and professionality of the team, but we slept very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Floris V., Thank you for taking a few minutes to tell us what you think about your stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and the satisfaction of our customers are our priority and it seems that this time, we have not managed to meet all your expectations: we therefore present you our sincerest apologies. Our team would be delighted to count you again among our guest during your next visit to Aix-en-Provence. Sincerely, Juliette Peron General Manager

Anonymous Business - 26/11/2019 Confirmed reviews ALL
« Comfortable »

The room was lovely and provided an excellent night's sleep. Dinner and breakfast were good. The staff at the front desk was helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne M., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Rob S. Business - 25/11/2019 Confirmed reviews ALL
« Too many things went wrong for a 4-night stayover »

- small bath, no shower - dance party in the lobby/bar during one night, noise till after midnight - each night noise on floor above room 122, seemed like floor above me (on 2nd etage) was being cleaned with a machine - poor meeting facilities, airco in meeting room not functioning, coffee machine in meeting room was broken - somebody came along and checked it, nothing happened afterwards, machine stayed broken - poor snacks during breaks, not worth 4-star hotel - insufficient toilets on ground floor, compared to number of meeting rooms and possible number of guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob S., We would like to thank you for taking a moment to tell us what you think about your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and your satisfaction are our priority and it seems that this time, we have not well managed to meet all your expectations: we therefore present you our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette Peron General Manager

Stefano Business - 23/11/2019 Confirmed reviews ALL
« Below the expectations »

1) 1st room cold 2) 1 Occitane dispenser doesn’t work (pre shampoo) 3) missing mini dispenser. I don’t like standard big dispenser 4) nespresso coffee machines at meeting rooms out of order 5) waiter waitress without uniform (wearing casual clothes?) 6) breakfast too long: 20 minutes waiting the tea/coffee 7) umbrellas not available at receptions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefano F., Thank you for taking a few minutes to tell us what you think about your stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and the satisfaction of our customers are our priority and it seems that this time, we have not managed to meet all your expectations: we therefore present you our sincerest apologies. Our team would be delighted to count you again among our guest during your next visit to Aix-en-Provence. Sincerely, Juliette Peron General Manager

G. Families - 19/11/2019 Confirmed reviews ALL
« Excellent but disapointing facility for such an hotel »

The service was excellent bu the hotel room except the bed is more a Mercure than a Mc Gallery

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe G., We would like to thank you for taking a moment to tell us what you think about your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and your satisfaction are our priority and it seems that this time, we have not well managed to meet all your expectations: we therefore present you our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette Peron General Manager

Eric Business - 18/11/2019 Confirmed reviews ALL

Very good standing and service contrasting with some surprising imperfections like problem with a switch to turn on light of the room, a plug not fixed correctly to wall, strange marks on the carpet, the shower pommel separate from the pipe (last was fixed during the stay).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric F., We would like to thank you for taking a moment to tell us what you think about your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and your satisfaction are our priority and it seems that this time, we have not well managed to meet all your expectations: we therefore present you our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette Peron General Manager

Sarah Business - 18/11/2019 Confirmed reviews ALL
« Excellent hotel for holding a business meeting »

The meeting room was very good as were the associated facilities. However, my room (3rd floor overlooking the front of the hotel) was noisy at night - it suffered from both street noise, and noise from a band in the bar area. I was very pleased to see that the hotel had dispensers for shower gel, shampoo etc rather than the normal small plastic bottles. The hotel ensured the meeting had glass bottles of water and mugs. However, the use of a capsule coffee machine was rather wasteful on plastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah L., We would like to thank you for taking a moment to tell us what you think about your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and your satisfaction are our priority and it seems that this time, we have not well managed to meet all your expectations: we therefore present you our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette Peron General Manager

Agata Business - 18/11/2019 Confirmed reviews ALL
« comfortable »

Clean room, great service, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agata S., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

C. Business - 17/11/2019 Confirmed reviews ALL
« Good »

Fine. Bedroom a bit too small but comfy bed. A bit of a leak whenever I took a shower. I appreciated the delicatessen put on my bed every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Celine C., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Antonio Business - 11/11/2019 Confirmed reviews ALL
« Always perfect »

Everything was simply perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio Z., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Donna G. Couples - 02/11/2019 Confirmed reviews ALL
« Conveniently located to old town »

From the bell man to the reception, everyone was friendly and very helpful. Room was comfortable and clean. Really like the location of the hotel being walking distance to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James K., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Anonymous Friends - 22/10/2019 Confirmed reviews ALL
« Perfect stay »

Enjoyed my time at the Grand Hotel Roi Rene. The staff was warm and helpful, the room was comfortable with every convenience. The breakfast was sumptuous!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan L., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Peron General Manager

R. A. Couples - 21/10/2019 Confirmed reviews ALL
« A magical experience »

Beautiful hotel with kind, courteous and attentive staff. Conveniently located adjacent to the old city and other attractions..

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. R., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Peron General Manager

Steve R. Business - 18/10/2019 Confirmed reviews ALL
« Great Hotel »

The hotel was very nice and clean and the staff were really friendly and helpful. Very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen R., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Peron General Manager

Luis B. Couples - 14/10/2019 Confirmed reviews ALL
« Excellent accommodations and staff in a great location. »

Friendly and attentive staff. Clean and comfortable accommodations. Located in a central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis B., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Peron General Manager

Stephen C R Business - 13/10/2019 TripAdvisor review
« Excellent Hotel - great service »

The staff were very friendly and helpful. The hotel is quite near the centre of town. The breakfast was quite extensive and the food was good. The rooms were quite nice, very clean, and comfortable. Would visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, the breakfast and your room, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Profesor J. D. Couples - 12/10/2019 Confirmed reviews ALL
« Good hotel but not quite up to the M Gallery experiences I have had elsewhere »

Good service, Warm welcome. Location is excellent for access to the centre of Aix. Enjoyed the restaurant. Temperature when we were staying at the hotel was more like a summer experience than a fall one. Hotel staff told us when we complained about the heat in our room, that the A/C had been turned off for the season; bad mistake. Room was well equipped but small by M Gallery standards. Worst feature which must be addressed was the vey poor , in fact often non-existent Wi-Fi service, a real impediment in this day and age.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

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