ibis Cannes Plage La Bocca

ibis Cannes Plage La Bocca 3 stars

Customer review rating (ALL Rating) 4.5/5 525 reviews

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Hotel extras

  • Hotel 100% renovated in 2018

  • Secure, private and paid parking/garage, accessible 24 hours a day

  • Close to the beach, 3 km by bus from downtown Cannes

  • Web corner and free Wi-Fi 100% throughout the property

  • 45 rooms equipped with balcony/terrace

Hotel location

ibis Cannes Plage La Bocca

23, avenue Francis Tonner, CANNES LA BOCCA
06150 CANNES
France

GPS:43.549159, 6.981639

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 14 

attendees

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Our accommodation(s)

Choose from 53 next-generation non-smoking and air-conditioned rooms for 1 to 3 people. We have a room for 4, suitable for families. All rooms have a flat-screen TV and WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  525 reviews

TripAdvisor Rating  3.5/5  316 reviews

Bad hotel manager

TripAdvisor rating 1.0/5

Abc0279 Couples - TripAdvisor review

Not adequate hotel manager Carla Costa. The first time we booked a hotel a month and a half before arrival through Accor. A week before arrival, on Friday evening, the hotel manager called us and said that she could not withdraw money from my bank card and that we would provide her with the data of another bank card. I told her that she would make a request to me officially through the Accor application, because I do not know who she is and immediately wrote about this situation to the hotel through the Accor application. To which she canceled our reservation. Accor did not help us, we spent a lot of time in correspondence with the hotel and with Accor, but the reservation was never restored. We ended up booking the hotel through Booking.com a couple of days before check-in, when prices had already gone up significantly because there was a big yacht show in town. Accor cannot guarantee that you will receive the service, your registration can be canceled at any time only due to a phone call and your concerns about the fact that these may be phone scammers do not bother anyone.

Dear Mr&Mrs RODE, Normally, we start our answer by thanking our guests to have taken the time to do a review. Unfortunately, this time, and for the first time in my life, I’ll not start by that. I prefer, instead, to explain to the futur readers of this answer, the all situation, that you prefered not to tell. In fact, we contacted you one week before arrival by our OFFCIAL EMAIL ADRESS, to explain you that your credit card was not working for the guarantee, and that we need a new one to can guarantee your booking. As we did to all the guests in the same situation. After that, we started to receive e-mails no stop by yourself, saying that « was not normal to ask for a credit card», « that you have chosed a higher price to do not pay in advance but directly at the hotel », « that was outrageous » etc… Seing your e-mails, and feeling by your writing that you were upset, my colleague asked me to call you directly and explain to you why we were asking a new credit card. So, then I called you by the OFFCIAL PHONE NUMBER from the hotel. By the way, you answered very nicely, saying phrases like « nice to meet you », and then, as nice as you, I explained that : « we are calling you, because in the mail you have received, we’re not asking for a payment, you can pay directly to the hotel as expected, but we need only a credit card valid for guarantee, because we’re in a congress time, and all the bookings not guarantee are cancelled, and you could loose your room. ». Explaination, that you don’t want to ear and then you started to call us « swindlers », etc. Asking how could you be sure that we are the « real ones », and at one point of the conversation, you said « anyway, we’re having a empty conversation, and I will give you nothing ». Then, me and my colleague, already tired of trying to explain the situation (we asked the same thing to hundreds of other guests every day, and we never had a problem like this one), and also of your emails without ending, where you say, « that we are not normal » « that we’re scammers » etc., we cancelled the booking, as informed on the booking policy « All reservations must be guaranteed with a credit card valid at the date of the start of your stay, unless otherwise specified. », Then we continued receiving your e-mails no stop, I tried, by mail, to explain you the situation again and again, but then you prefered to start to call me “manic”, sayind that I was in a « bad mood day » , when I was only doing my job. Anyway, at a point you understood that I will not making your reservation back, because I even ask you to book a room in an other hotel, giving that our relationship was already complicated in afar. And then, you forgot the scammers things, and you send me even the photo of your credit card, but, I’M SORRY, I’M NOT TAKING GUESTS WHO DON’T RESPECT ME AND MY WORK, BACK AGAIN. Then you called ACCOR, ACCOR called me, and I explain them that, it’s simple : « MY TEAM ACTUALLY IS AFRAID TO WELCOME THIS GUEST, SO PLEASE FIND HIM ANOTHER SOLUTION IN CANNES ». Then, no more returns. So, I was very happy, that this sketch was ended. I meant… a normal person, will understand the situation and change of hotel, right ?! Especially when the MANAGER is a « maniac ». And then… WHAT A SURPRISE !!! even after all that situation, you wanted to come to this HOTEL, anyway ?! You made a reservation by BOOKING.COM, with your wife name, so we will not reconize and cancel the booking again. And after all that, you camed like if it was nothing and you dare to do a review. In Cannes, there’s so many hotels… why ours ? Sincerely, I’m sorry, but these actions are very questionable. Honestly, all this situation is very SAD, it’s because of this kind of useless altercation, that nobody wants to work in jobs like receptionnist, hostess, waitress and others. So, I’m maybe a « BAD MANAGER » how you say, but in the middle time, I protect the interest of our hyrarchy, but MOSTLY, I protect MY TEAM from mean, disrespectful, aggressive people. And I’m very proud of saying it. Maybe I could loose my job because of this, but at least I’m going to sleep soundly, because I do all my best, every single day to finish with this agressions/harrassment, only because we’re doing our job and following the procedures requested by our hierarchy. Carla COSTA/ The hotel manager

Well located,Good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Friendly staff

Dear C., We would like to thank you for your nice note and your comment. We are delighted to hear that your stay was successful and that our location and the service of our staff contributed to its success ! Please know that we take your feedback into account in order to improve the quality of our services ! We would be delighted to see you again during your next stay in Cannes ! 😊 See you soon Carla Costa/Management

Best cannes

Customer review rating 5.0/5

Milagros Families - Confirmed reviews ALL

Sll was very good !!

Dear Milagros, Many thanks for this beautiful note ! 😍 We were delighted to welcome you. It is a great reward to know that your stay was a success. The whole team hopes to welcome you again. See you soon in Cannes, Carla Costa/Direction.

Customer review rating 5.0/5

B. Families - Confirmed reviews ALL

The staff at reception were incredibly helpful and friendly I have to give full five stars for ice cold air conditioning very comfortable bed excellent fast Wi-Fi included in the price of a Stay and good Parking

Dear Mr B., What a wonderful note! 😍 Your satisfaction is the best reward for our team. We are delighted to read such positive reviews and we thank you for your kindness. We were delighted to welcome you and we look forward to welcoming you back soon. Carla Costa/ Direction.

Amazing stay

Customer review rating 5.0/5

Marcel C. Friends - Confirmed reviews ALL

It was first time in Ibis and I work in a 5 star hotel, but you made it feel exactly like a 5 star experience. Great customer service, nice and friendly Reception. 5 stars for the Romanian lady on the night shift at check in and 5 stars also for the room attendant who dealt with our room.

Dear Marcel, Wow, what a great note 😍😍 ! We would like to thank you for your beautiful comment ! We are very happy to hear that your stay with us was a success ! We will be happy to pass on all your nice compliments to our team, for whom your satisfaction is the greatest reward. It was a real pleasure to have you with us and we would be delighted to welcome you again on your next trip to Cannes ! See you soon for new adventures ! 😊 Carla Costa/Management

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Other web-users rate our hotel

  • 217 reviews 8/10 Location
  • 272 reviews 6/10 Room
  • 331 reviews 9.5/10 Service
  • 6 reviews 7.1/10 WiFi
  • 127 reviews 7.8/10 Breakfast
  • 113 reviews 7.5/10 Cleanliness
  • 81 reviews 4.7/10 Value

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