Mercure Bourg en Bresse Hotel

Mercure Bourg en Bresse Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,384 reviews

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Hotel extras

  • Large, free private car park and charging terminal for electric vehicles

  • Buffet breakfast to be enjoyed in the dining area, room or the terrace.

  • A homemade meal served in the dining room, garden terrace or in your room.

  • Fitness room for working out!

Hotel location

Mercure Bourg en Bresse Hotel

10 avenue de Bad Kreuznach
01000 BOURG EN BRESSE
France

Telephone +33 4 74 22 44 88

Fax +33 4 74 23 43 57

  • LIGNE 8:  1 GENDARMERIE

  • By plane

    AEROPORT, ANNECY MONT BLANC At 131km / 81 miles

  • By plane

    AEROPORT, GENEVE At 11km / 73 miles

  • By plane

    AEROPORT, LYON SAINT-EXUPERY At 81km / 50 miles

  • By helicopter

    AERODROME, LFHS, BOURG EN BRESSE At 5km / 3 miles

  • By car

    AUTOROUTE, BOURG EN BRESSE NORD At 10km / 6 miles

  • By car

    AUTOROUTE, BOURG EN BRESSE SUD At 11km / 6 miles

  • By car

    AUTOROUTE,BOURG EN BRESSE CENTRE At 4km / 2 miles

  • By train

    GARE, BOURG EN BRESSE At 4km / 2 miles

GPS:46.212345, 5.240967

Congress centre

  • AINTEREXPO BOURG EN BRESSE 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CHANTECLER

Your meetings and events

Our meeting rooms are equipped with everything you need for a successful event (seminar, work day, cocktail party, or sales presentation). Our rooms accommodate up to 100 people.

Room descriptions and layouts

5 

meeting rooms

From 1 to 120 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

We offer 60 meticulously refurbished rooms. Classic rooms with new bedding and walk-in shower, and more spacious superior rooms for up to 4 people (2 adults and 2 children). You'll have every comfort you need for a most delightful stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,384 reviews

TripAdvisor Rating  4.0/5  650 reviews

Certificate of excellence 2022

Friendly

Customer review rating 5.0/5

Helen K. Families - Confirmed reviews ALL

I booked for my daughter but she told me the staff were very friendly and the girl was lovely

Nothing special

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Old hotel located outside the city. It really needs some renovation either in the rooms and public areas. The garden is quite useless. Restaurant is quite good instead and price is fair. Breakfast is just sufficient, quite basic and doesn’t have really much to offer. All hotel employees were kind and friendly: appreciated their attitude and professional appearance.

Dear PAOLO D., Thank you for taking the time to tell us about your experience at the Mercure Bourg-en-Bresse Hotel. Thank you for your compliments on our hospitality and our restaurant. I am sorry that the breakfast did not meet your expectations. We take your criticisms in order to improve our services and our benefits. Sincerely, Tissia, the reception.

Felt like a conference venue. Very frosty reception staff

Customer review rating 3.5/5

Rich S. Families - Confirmed reviews ALL

I was expecting a more luxurious and friendly experience. The receptionist told us we couldn’t eat in the restaurant because it was closed (at 8:30 on a Saturday night!) It felt like a functional conference hotel and the only decent part was the terrace which was off limits due to the refusal to feed us.

This hotel has great potential

Customer review rating 3.0/5

Andi Solo - Confirmed reviews ALL

I will keep this brief unlike my trip advisor review. Check -in great, Room Great, Restaurant not fantastic, sleep great, Breakfast the best thing about this hotel apart from the secret garden. Check out very cold - just pay. Pavement outside main door had dangerous loose paving slabs.

Dear sir, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We forward your message to Ava :) If you give us a chance to earn back your trust, I can assure you that we will do our best for your new experience ! Take care, Sincerly

Could be so much better

TripAdvisor rating 3.0/5

AMACSPORRAN TripAdvisor review

The day was hot and the welcome was warm. Shortly afterwards I was in a nice clean room - almost straight away I had a thirst quenching welcome drink in the garden which is the highlight of this hotel - a airy peaceful spot to relax away from the traffic sounds outside. I went to the restaurant for dinner. Menu looked promising and wine carte was ample I took a bottle of localish wine. Starter arrived and looked fantastic, pity rather than a drizzle of dressing the salad leaves were drenched. I usually find that the French menu sounds really good and the English translation does not really match. Sautéed potatoes with French - cooked potatoes in English just doesn't make it very appetising. However much to my surprise the English translation was in fact correct the chef obviously didn't know how to make sautéed postatioes and what arrived was oven cooked potatoes - just a Little thing... The three waitresses in the restaurant did a wonderful job of trying to look after the guests - but might have benefited from some more support, and guidance, from the Gentleman in charge. My sleep was good and the bed comfortable. Breakfast managed by AVA was wonderful I felt welcome and found everything I wanted easily, this was well organised and managed with tables cleared quickly and made a great start to the day. Whilst taking out lagged I tripped on a loose paving slab just outside of the main entrance, fortunately regained my balance - could have been disastrous !! When I checked out I was not asked how my stay was just presented a bill to pay and this was quite cold, almost the opposite of arrival. I might have been given a chance to mention a couple of things but I guess this Mercure prefers feedback afterwards

Dear sir, Thank you for your feed back, I have understand what was your experience. We need feed back like this to improve our selves and our services. We are working hard to give you the best experience we can. We really hope that you will have another opportunity to come back here :) Take care, and see you next time ! Claire - Assistant General Manager

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Other web-users rate our hotel

  • 238 reviews 8.6/10 Location
  • 597 reviews 7.6/10 Room
  • 667 reviews 9/10 Service
  • 9 reviews 7.4/10 WiFi
  • 351 reviews 5.6/10 Food
  • 290 reviews 8.5/10 Breakfast
  • 179 reviews 8.2/10 Cleanliness
  • 16 reviews 4.2/10 Bar

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