Mercure Cannes Mandelieu Hotel

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Mercure Cannes Mandelieu Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 417 reviews

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Description

Hotel extras

  • 300m from sandy beaches. Easy access from the A8 and large car park.

  • Breakfast and takeaway catering service

  • 97 spacious and air-conditioned rooms including 31 twin and family rooms. 8 meeting rooms

  • Pool, Mediterranean restaurant, bar.

  • A 2-minute walk from the Thales Alenia Space site

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Cannes Mandelieu Hotel

6 allee des Cormorans
06150 CANNES
France

Telephone +33 4 93 90 43 00

Contact email

  • By plane

    NICE COTE D'AZUR At 30km / 18 miles

  • By helicopter

    AEROPORT CANNES MANDELIEU At 2km / 1 miles

  • By car

    A41 At 3km / 1 miles

  • By car

    A8 S41 At 3km / 1 miles

  • By train

    CANNES At 7km / 4 miles

  • By train

    CANNES LA BOCCA At 3km / 1 miles

GPS:43.54263, 6.955708

Companies

  • ASSYSTEM 0 km / 0 mi
  • BALITRAND 0 km / 0 mi
  • KEOLIS 0 km / 0 mi
  • SODITECH 0 km / 0 mi
  • THALES ALENIA SPACE 0 km / 0 mi
  • VEOLIA 0 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

For meetings and seminars, the hotel has 8 meeting rooms (including 3 modular) with natural light and accommodation for up to 150 people. Our rooms are fully equipped: screen, flip chart, projector, etc.

Room descriptions and layouts

6 

meeting rooms

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our rooms are spacious and comfortable; choose between a Standard Room and a Privilege Room, offering a wider range of services.

Our guest reviews

Our guest reviews for
Mercure Cannes Mandelieu Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  417 reviews

TripAdvisor Rating  3.5/5  376 reviews

No improvement since last visit

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Following a refurbishment, I was disappointed that the air conditioning was not working. My visit 4 weeks ago was poor with bar and restaurant closed. This visit was equally disappointing. Time for me to find an alternative hotel.

Very pleasant staff, great accommodation.

Customer review rating 5.0/5

Jm S. Business - Confirmed reviews ALL

Very pleasant staff, at reception desk, in the restaurant. Very nice and comfortable room, fully equipped, perfectly clean.

Dear JEAN-MICHEL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Mandelieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine Front Office

Poor Service

Customer review rating 2.5/5

Paul B. Business - Confirmed reviews ALL

It is unacceptable to have a hotel located far from other amenities to have a restaurant that is closed. The standard of service for the customer is poor. Limited number of staff is creating this situation - the standard of staff working is high, but simply there are too few staff to support a functioning hotel.

Dear PAUL B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Mandelieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine Réception

Cannot wait to get back

Customer review rating 5.0/5

John S. Couples - Confirmed reviews ALL

I have stayed at this hotel before. On all occasions it has been one of my favourite French hotels to stay in. The staff are always friendly and they are very helpful. I have a bad back and I said that the bed was a bit hard for me. They had the problem solved in a few minutes of me mentioning it by adding a mattress topper to the bed. The room was large and looked out onto the pool. The location is excellent with only a short walk to the beach. We stayed 7 days and would have stayed longer but for the fact that the hotel was closing for renovations. All the staff were very friendly including the housekeeping staff. We had dinner one night and it was very nice. We also bought some gourmet foods from the shop in the hotel. We will be back next year. Well done to all the staff for making our stay so enjoyable.

lost jacket given to the receiptionist

Customer review rating 1.0/5

Remi C. Business - Confirmed reviews ALL

I had given my suitcase+a sailing jacket to the receiptionist, and when I came back after my meeting, the jacket was no more here, and the receiptionist pretended she never saw it!

Just satisfied.

Customer review rating 3.5/5

Dervieux Business - Confirmed reviews ALL

A bit far from Cannes, rooms are getting real old, and lack of service after 11:00PM...

Dear Mr M., Thank you for your feedback regarding your stay at the Mercure Cannes Mandelieu. We're located at 15 min by car from Cannes City Center and we're pleased to reveal you some renovations during this end of year. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Eva Customer Service.

Customer review rating 4.5/5

Mno Families - Confirmed reviews ALL

Nice and professional staff. Always smiling and happy to help.

Dear Mrs N., We very much appreciate your feedback regarding your stay at the Hôtel Mercure Cannes Mandelieu. It is always a pleasure to receive positive feedback. I will share your comments with the whole team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Customer Service.

Customer review rating 3.0/5

Nick A. Business - Confirmed reviews ALL

First night there was no air conditioning in my room but got moved to better room on 2nd night

Old. Out of manteinance.

Customer review rating 1.5/5

Josep Families - Confirmed reviews ALL

Light on the table out of order. Room door very heavy. Carpet under the aditional bed in its way. Fire security door in the way to reception, horrible. Hard and narrow. With suitcases, imposible. Garden out of manteinance. When the room service was forbiden nobody took out the rabish (first day). We find poop on the swimingpool floor (probably children) but unpleasent anyway. Ticket macine wrong localizated in the entrance door of the parking. No 4 stars at all !!! I am sorry about that. We know the situation of hotels after covid 19, bud the hotel wasn't working well.

enjoyable

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

good

Dear DARREN B., We very much appreciate your comment regarding your stay at the Hôtel Mercure Cannes Mandelieu. It is always a pleasure to receive positive feedback. I will share your comments with the whole team. Thank you again for sharing your experience ! Regards, Eva, Customer Service.

Hotel in need of urgent renovation

Customer review rating 3.0/5

Goncalo Business - Confirmed reviews ALL

Hotel staff was very helpful and friendly. The lobby seems to have been recently refurbished but the rooms urgently need remodeling. They are too old, carpets don't look good and the toilets are even worse.

Great stay and friendly staff

Customer review rating 4.5/5

Thanh Families - Confirmed reviews ALL

We had a great stay at the hotel. Pool is nice and quite close to the beach (15 minutes walk). Room is cleaned. Staff are friendly. We would recommend to other travellers who want to stay outside of La Bocca its much nicer then Cannes

Dear Mrs THANH D., Thank you a lot for your feedback regarding your stay at the Hôtel Mercure Cannes Mandelieu. It is always a pleasure to receive positive feedback. It was a pleasure to accomodate your family in Cannes ! Thank you again for sharing your stay in our hotel we wish you a nice trip in Europe. Kind regards, Eva Customer Service

Location isn't wow but a good hotel!

Customer review rating 4.5/5

Alan Solo - Confirmed reviews ALL

Enjoyed my short stay at this hotel. It's the location which was bit disappointing but otherwise it's good!

Dear Mr D., We would like to thank you for your feedback. We are happy to note that you enjoyed our establishment. Indeed, we are located 10/15 minutes by car from the center of Cannes and only at 10 minutes walk from our first beache. Hoping that your next stay will be as pleasant as the previous one, we send you our kinds greetings. Eva, Customer Service

Well located for TAS....but in the heart of the industrial area (not really a holiday destination)

Customer review rating 3.5/5

Paul Business - Confirmed reviews ALL

Overall good Staff very friendly, nice patio and pool and a good (but expensive) breakfast Rooms are in serious need of upgrading.....looks like they haven't been updated in 20 years

Effective service

Customer review rating 3.5/5

Alain S. Business - Confirmed reviews ALL

The service was effective. Not a great moment, but sufficient.

Dear Mr S., Thank you for sharing your experience at the Mercure Cannes Mandelieu Hotel. Our goal is the satisfaction of every guest so we are open to discuss with you in order to had a good time in our hotel. Don't hesitate to contact us. Best Regards, Eva The Customer Service.

Sufficient

Customer review rating 3.0/5

Vincenzo C. Business - Confirmed reviews ALL

Good morning compared to the high times, I found the carpet of the room stained and dirty; in addition, the toilet brush next to the toilet was missing. (room 204)

Dear Vincenzo C., Thank you for sharing your experience at the Mercure Cannes Mandelieu. We are sorry to learn that your carpet was dirty in your room, for next times don’t hesitate to tell it directly to our front office open 24h/24 and 7 days / 7. Moreover, due to the new cleaning procedures we had to remove all toilet brush because it’s not hygienically. Waiting for your next visit, we hope your next stay will be more pleasant as the previous one. Best regards, Eva, The Customer Service.

good stay

Customer review rating 5.0/5

Charles K. Families - Confirmed reviews ALL

Always satisfied with Mercure Hotels.

Dear Charles K., We very much appreciate your positive feedback regarding your stay at the Hôtel Mercure Cannes Mandelieu. The most important for us is the satisfaction of every guest. We hope you enjoyed it with our sunny terrace. Thanking you again for sharing your experience we hope to welcoming you soon during your profesionnal stay. Sincerely, Eva The Customer Service.

Disappointed

TripAdvisor rating 1.0/5

flykeith Business - TripAdvisor review

Arrived at check-in to be told the restaurant was closed for both nights and the bar closed on Saturday. Breakfast on Sunday was pre order only, either in room or to be had in bar area. No restaurants close to hotel so had to take a taxi or get take away delivered. If I had known there would be no restaurant I would not have booked.

Dear Sir, Thank you for sharing your experience at the Mercure Hotel Cannes Mandelieu. We are sorry to learn that your stay wasn’t in your wish. So please receive our sincerely apologize. You booked you room through the website ‘all.accor.com’ and into this it’s written that our bar / restaurant are closed during the week-end only in low season i.e from the 1st October to the 01st April. Regarding the breakfast as we explained you, we decide to serve it on request during the low season in order to avoid waste. However, we remind you it shouldn't affect the service because we still offer our whole breakfast products served on room or at the bar. We hope welcoming you next time in order to enjoy our restaurant. Sincerely, Eva The Customer Service.

Conviniet located

TripAdvisor rating 4.0/5

sdffghjkls Families - TripAdvisor review

Hotel good located if you have access to a car wit free parking. Hotel located close to Cannes airport so there is traffic during the days, but during the night quite and good plays for sleeping. Hotel have own pool you may use free of charge. Breakfast quite OK, eggs, bacon, croisants, yoghurt, fruits etc...

Thank you for taking your time to post your comments about our hotel and share your experience on Trip advisor. We hope to have the pleasure to welcome you again in the Mercure Cannes Mandelieu and to give you warm reception again for your next stay in Cannes. Faithfully yours,

Mercure Cannes Mandelieu, misleading website statements ! A terrible experience

TripAdvisor rating 1.0/5

jean-lucdfra Families - TripAdvisor review

Based on Accor website and pictures we booked for a week end stay. Mistake ! What is does not say is that the hotel is located in an industrial estate, terrace on the airport (diner disturbed every 10'by a chopper taking off and rooms worst than an IBIS hotel (old smelly carpet, old even some broken and mismatched furniture)........ A shame. Only the reception staff was friendly and helpful, though not empowered to take any action without the Head present. We left after one night thought we had paid 3 nights !!!!

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Mandelieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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