Grand Hotel La Cloche Dijon-MGallery

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Grand Hotel La Cloche Dijon-MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 1,497 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Exceptional 5 star downtown hotel classified as an historical monument

  • Restaurant Les Jardins by La Cloche, certified Master Restaurateur

  • Works from Dijon's Museum of Fine Arts and sculptures by Richard Orlins

  • Carita, Vinesime and Ardevie treatments at the Spa by La Cloche

  • Landscaped and sunny garden, with shaded terraces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Grand Hotel La Cloche Dijon-MGallery

14 place Darcy
21000 DIJON
France

Telephone +33 3 80 30 12 32

Fax +33 3 80 30 04 15

Contact email

  • By plane

    DIJON At 8km / 5 miles

  • By plane

    GENEVA At 250km / 156 miles

  • By plane

    LYON SAINT-EXUPERY At 210km / 130 miles

  • By plane

    PARIS ORLY At 305km / 189 miles

  • By helicopter

    DOLE At 35km / 21 miles

  • By helicopter

    LONGVIC At 8km / 5 miles

  • By car

    A31 ARC SUR TILLE At 8km / 5 miles

  • By car

    A31 DIJON CENTRE At 2km / 1 miles

  • By car

    A38 PLOMBIERES At 5km / 3 miles

  • By train

    DIJON VILLE At 0km / 0 miles

GPS:47.323996, 5.033927

Companies

  • FOURNIER LABORATOIRES 5 km / 3 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Les Jardins by La Cloche

The fully refurbished Les Jardins by La Cloche restaurant offers modern cuisine and great food and wine combinations. Orchestrated by Chef Aurélien Mauny, the gastronomic menu changes with the seasons to show off the best local produce.

Our accommodation(s)

All our bedrooms and suites benefit from warm, elegant decor, with timeless materials; a combination of warm tones and works from the Museum of Fine Arts of Dijon.

Our guest reviews

Our guest reviews for
Grand Hotel La Cloche Dijon-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,497 reviews

TripAdvisor Rating  4.5/5  1,922 reviews

Best place to stay in Dijon

Customer review rating 5.0/5

Gino Couples - Confirmed reviews ALL

I’m not the type to make long reviews. Best place, in my opinion, to stay while in Dijon.

Dear Gino D., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

My favourite hotel in Dijon

Customer review rating 4.5/5

Jp L. Couples - Confirmed reviews ALL

I was born in Dijon where I grew up. I go back there regularly to visit family. Grand Hôtel La Cloche is my favourite hotel in Dijon.

Dear Jean-Pierre L., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Wonderful hotel team in a beautiful location

Customer review rating 5.0/5

Meredith H. Business - Confirmed reviews ALL

I’ve stayed at La Cloche many times for when I’m in Dijon for work. It has beautiful interesting rooms to stay in, cool art and architecture. It’s within east walking distance to tons of places to see and experience in Dijon. The team that supports the hotel, bar, and restaurant are incredibly nice and helpful.

Dear Meredith H., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Pleasant and Relaxed stay

Customer review rating 4.0/5

Nigel W. Solo - Confirmed reviews ALL

Very enjoyable and with efficient service from reception

Dear Nigel W., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Customer review rating 4.5/5

Katherine Couples - Confirmed reviews ALL

Short stopover, lovely hotel with great staff on reception and in the bar. The snacking/food option was very limited which was disappointing for a 5 star hotel

Dear Katherine S., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We well noticed your insatisfaction on certains points; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

More information needed

Customer review rating 3.0/5

L. W. Couples - Confirmed reviews ALL

I booked the room directly with the hotel. Unfortunately I was not given the details of what was included in the room rate. I assumed breakfast was not included and we decided to find breakfast in the town centre, but on paying the next morning I was told breakfast was included in the room rate.

Dear Linda W., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am extremely sensitive to your remark following your recent stay with us. We are very sorry for problems that you encountered during your stay, that is not reflecting the quality of service that we wish to deliver to our guest. Please rest assured that we are taking the appropriate measures to address problems and prevent future occurrences. It is essential that each guest enjoys a stay of excellence and I wish to express my sincerest apologies if we have not managed to bring this experience to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Excellent

Customer review rating 5.0/5

Guillaume V. Couples - Confirmed reviews ALL

Situation parfaite, service impeccable.

Monsieur V., Nous vous remercions pour vos commentaires suite à votre séjour à Grand Hôtel La Cloche Dijon - MGallery. C’est avec grand plaisir que nous recevons vos compliments, et nous vous remercions chaleureusement pour votre très gentil commentaire. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur V., en l’expression de nos sentiments les meilleurs. David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Smelly room

Customer review rating 3.0/5

John B. Friends - Confirmed reviews ALL

The room smelled like someone had their pet dog in the room and it relieved itself on the carpet. We had to have the windows open day and night otherwise the smell built up and became overbearing. The room overlooked a very busy street so we had constant noise day and night. We informed the front desk and they offered to send up housekeeping but the smell problem persisted. The air conditioner didn't work and engineering was sent to fix it but we couldn't use it even after it was fixed because it didn't defeat the smell mentioned earlier so we resorted to having open windows. I had to run back to the room one evening to close the windows as a rain storm was approaching and I didn't want rain to come into the room through the windows. The curtains are torn where they contact the window corners - probably because other people have done the same thing but snagged the curtains in the process. The half wall in the shower is useless in keeping shower water from soaking the bathroom floor. You need a door, a curtain, or a much longer wall. The current setup is ridiculous. The towel warmer in our room is broken - I forgot to mention it to the staff. You may want someone to look into that. The hallway carpet is worn and the brown and black color scheme makes it look dirty even if perhaps it's not. There are seat cushions stored at the bottom of the staircase/ fire escape. That could lead to a tradegy should a fire break out. It would be safer to store them elsewhere. We had a great stay at this hotel five years ago and on this trip I recommend it to our friends who travelled with us. Sadly the experience this time will make me look elsewhere for lodging on my future visits. Oh, in closing, I must complement the staff at the front desk. Everyone was kind, friendly and professional. That still doesn't overcome the other issues we experienced though.

Dear John B., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am extremely sensitive to your remark following your recent stay with us. We are very sorry for problems that you encountered during your stay, that is not reflecting the quality of service that we wish to deliver to our guest. Please rest assured that we are taking the appropriate measures to address problems and prevent future occurrences. It is essential that each guest enjoys a stay of excellence and I wish to express my sincerest apologies if we have not managed to bring this experience to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

good stay

Customer review rating 4.0/5

Christopher C. Couples - Confirmed reviews ALL

Great location , nice room with view of city centre , friendly staff

Dear Christopher C., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Great Stay

Customer review rating 5.0/5

George Business - Confirmed reviews ALL

Great location, excellent room and fantastic staff

Dear George B., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Pleasant stay in Dijon Centre

Customer review rating 5.0/5

P Couples - Confirmed reviews ALL

Pleasant stay in the centre of Lyon. Courteous staff. Lovely clean hotel with great view from the room overlooking Place Darcy, but peacefully quiet. Good bed, shower and toiletries. Secure parking. Nice bar with lovely snacks. Recommendations: Reception could do with more staff for check-in/check-out. Sofas at the bar could do with some vacuum cleaning ... I have been offered a welcome drink as a Accor ALL member before elsewhere, but not at this hotel and I'm not sure why ...

Dear Panida C., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry for problems that you encountered during your stay, that is not reflecting the quality of service that we wish to deliver to our guest. Please rest assured that we are taking the appropriate measures to address problems and prevent future occurrences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Well located

Customer review rating 2.5/5

No N. Couples - Confirmed reviews ALL

Hotel needs a revamp. Rooms carpets are old and musty Corridor carpets are old and faded Hotel in a great location

Dear Lauren L., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Great property and location, however

Customer review rating 3.0/5

Hajime Couples - Confirmed reviews ALL

Beautiful property steeped in history and the location is fantastic. Staff were friendly. The room we were given was aesthetically pleasing however what let if down was the plumbing. Sink spout splashes everywhere and the shower was a joke. Overhead shower head was clearly broken and half of it was blocked, the other half was spurting out from the seams upwards then the water was dripping down from the ceiling. I asked the hotel staff to have a look but they never did. Not what you expect from a property like this.

Dear Hajime T., Thank you for your comments following your stay at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, even though we would have preferred your experience to have been even more pleasant with us and that all of our services were up to your expectations. We well noticed your insatisfaction on certains points; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Good Stay and friendly staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Room was comfortable and quiet, staff friendly and helpful. Nice hotel. Drinks at the bar a bit over priced. 2 elevators but 1 failed during the busy week-end...

Dear Claude F., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to sincerely apologize for the problem with our elevator which was repaired as soon as possible on Sunday during the day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Customer review rating 3.5/5

Guitta B. Families - Confirmed reviews ALL

Overall ok but i would expect for a 5* a better room cleaning’( items missing..) checkin too long,

Dear Guitta B., Thank you for your comments following your stay at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, even though we would have preferred your experience to have been even more pleasant with us and that all of our services were up to your expectations. We well noticed your insatisfaction on certains points; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Beautiful location. Awesome breakfast buffet

TripAdvisor rating 5.0/5

TransAtlantic70 TripAdvisor review

Beyond the location and the breakfast buffet, the room was georgeous with view of Darcy park and plaza as well as the foothills in the distance. Staff were most helpful. Car, which they valet park, was always available at requested time. Location, just across the tram tracks and where both trams intersect was perfect. That plus the most pedestrian friendly city center made everything accessible. We only used the car for sorties out of city. Of 4 different hotels in our 16 day trip, the breakfast buffet was the best by far. Range of options. Service. Etc. And in actual fact, the room was the least expensive of the four

Dear TransAtlantic70, Thank you very much for your comments regarding your stay with us. We are so happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Nice place, good care

TripAdvisor rating 5.0/5

Marc758062 Business - TripAdvisor review

One night stop in Dijon before a day of work. Everything went fine, easy to park, a very nice building, room despite on street was very quiet. Service for dinner and breakfast was great, serious about covid protective measures while smiling.

Dear Marc758062, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Good overnight stay

TripAdvisor rating 5.0/5

bethlauffer TripAdvisor review

We really enjoyed the room. Comfortable and modern, organised with care. Breakfast was pleasant in the garden but the service was average We were surprised to find it a buffet during the current time.

Dear bethlauffer, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We propose a buffet for our breakfast according sanitary measure (individual portion, personnel cutlery, flow direction, distanciation respect), we are very that you enjoyed your breakfast. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

A wonderful stay

TripAdvisor rating 5.0/5

ExpatinChina Couples - TripAdvisor review

A very good and charming hotel. It has all what is needed and the Grandeur of a Grand Hotel. We found a very accommodating and flexible team and were pleased with room service and bar. We would always come back. Thank you all for a great stay.

Dear ExpatinChina, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

excellent location

TripAdvisor rating 4.0/5

Judy C Couples - TripAdvisor review

The location of this hotel couldn't be better, whilst its garage was useful as we were on a touring holiday in the car. The hotel is smart and comfortable but rather expensive. The only complaint is about the bathroom which has a strange design - the shower is over the bath which is quite difficult to get into if you are not tall, and does not provide an overhead shower, only hand held. Ultra modern and beautiful but not very functional. There was some difficulty getting sufficient hot water for a shower in the morning, which is not what you expect at this quality and price of hotel.

Dear Judy C, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We well noticed your insatisfaction about the bathroom; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, David Vincent Operations Manager

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