Mercure Hotel & Residenz Frankfurt Messe

Mercure Hotel & Residenz Frankfurt Messe 4 stars

Customer review rating (ALL Rating) 4.3/5 793 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Ideal location to Messe Frankfurt and best transport links

  • Relax - Food, Drinks & You - The bar with a large garden lounge is a great place to relax

  • 88 apartments with kitchenette for your extended stay in Frankfurt

  • 450 indoor parking spaces (charges apply) for easy on-site parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel & Residenz Frankfurt Messe

Voltastr. 29

GPS:50.116781, 8.638955

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Treat yourself to regional delicacies and international cuisine classics at our restaurant "twenty9," which has a cosmopolitan design. The connected garden lounge is a green oasis that is ideal for relaxing after work.

Your meetings and events

The 6 meeting rooms of the Mercure Hotel & Residenz Frankfurt Messe meet the current standards for technology and service, are air-conditioned and have WIFI. Daylight lends rooms a pleasant atmosphere. Events area can cater for up to 100 people and is suitable for both business and private events. We recommend our Business Suites for conferences and meetings. Our qualified staff are on hand at all times We provide advice and support for planning, organizing and holding your event. Simply ask us and we'll be happy to discuss the details with you.

Room descriptions and layouts

meeting rooms

From 1 to 100 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

At the 4-star Mercure Hotel & Residenz Frankfurt Messe you can choose a standard, superior, privilege room or privilege suite. For your longer stay we recommend one of our 88 apartments with kitchenette. Rooms are air conditioned and have a flat-screen TV plus free WIFI and ADSL access. Two children aged up to 16 can share your room free of charge. Your pet is also welcome for a charge of EUR 10 per night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  793 reviews

TripAdvisor Rating  3.5/5  848 reviews

Nightmare Early Morning Alarm

Customer review rating 1.0/5

Samuele Business - Confirmed reviews ALL

Alarm set-up at 06:30 in the morning, even though I never asked for it. After having been in reception twice after the event, this happened again the following morning. I had to unplug the phone to avoid further un-wanted alarms. Breakfast room behind busy in the morning, almost impossible to find a free seat. My room was exactly above reception, with two windows facing the road. Noisy traffic in the morning plus night trains made my sleep extremely un-comfortable.

Good location but poor air flow and rude staff

Customer review rating 3.5/5

Rg Business - Confirmed reviews ALL

The room was adequate for being an old hotel, the carpeting and furnishings were visibly dated/stained. The staff in reception were friendly at check in but that's where it stopped. I would suggest a different location if you need good airflow in your room (slept very hot, even with window open at 4 deg C/44 deg F). The breakfast is absolutely amazing and location to Messe Frankfurt was very convenient. Overall I would stay here again but with lowered expectations.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Ground floor room terrible - too hot and not possible to get the temperatur down as I was informed. My guess is the temperature was between 25-30 degree in November. Not possible to get a good nights sleep. And due to the location it was not possible to have the window open during the night. After moving to a new room on the second floor on the back side of the hotel it was very satisfied.

Always good to be back at the Mercure Hotel & Residenz

Customer review rating 3.5/5

W. Business - Confirmed reviews ALL

Back again for Frankfurt Book Fair alongside many other publishers. The Mercure group has evidently not used the pandemic to upgrade or modernise this hotel, which is looking a little more worn than at my last visit. I had asked for hypoallergenic bedding, but it felt like I had feather/down pillows and duvet and I didn’t have time to try to correct it. The staff were excellent and as polite and helpful as always. The hotel was always clean and quiet. I do find it frustrating that there are no irons and ironing boards provided in the rooms, which prompted a rather rushed early morning trip to the ironing room in the main building.

Conveniently located for Buchmesse

Customer review rating 4.0/5

James Business - Confirmed reviews ALL

Clean, efficient and friendly

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Other web-users rate our hotel

  • 173 reviews 8.2/10 Location
  • 402 reviews 5.9/10 Room
  • 312 reviews 7.9/10 Service
  • 13 reviews 7.2/10 WiFi
  • 168 reviews 8/10 Breakfast
  • 152 reviews 5.5/10 Cleanliness
  • 96 reviews 3.4/10 Vibe
  • 64 reviews 3.5/10 Value

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