Mercure Angers Lac de Maine Hotel 4 stars

Customer review rating 4.0/5 1,763 reviews
Mercure Angers Lac de Maine Hotel
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • BreakfastPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Breakfast
Business services
  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Angers Lac de Maine Hotel

2 allée du Grand Launay
49000
angers
france

Tel: +33241480212

Fax: (+33)2/41485751

Contact email

Check-in from 12h00

Check out up to 12h00

  • COTRA :  16 GRAND MAINE

  • LIGNE 6 :  6 PERUSSAIE

  • By plane

    ANGERS MARCE At 20km / 12.43 miles

  • By plane

    NANTES ATLANTIQUE At 96.7km / 60.09 miles

  • By plane

    PARIS ORLY At 300km / 187.5 miles

  • By helicopter

    ANGERS MARCE At 25km / 15.54 miles

  • By helicopter

    NANTES ATLANTIQUE At 90km / 55.93 miles

  • By car

    C.C GRAND MAINE At 0.5km / 0.31 miles

  • By train

    ANGERS ST LAUD At 3km / 1.86 miles

GPS :47.468616, -0.593973

Companies and event centres nearby

Companies

BOSCH7.0 km / 4.35 mi
BULL3.0 km / 1.88 mi
CITROEN2.0 km / 1.24 mi
COINTREAU7.0 km / 4.35 mi
EVOLIS2.0 km / 1.24 mi
INTERVET-SCHERING2.0 km / 1.24 mi
MANITOU50.0 km / 31.07 mi
PACKARD BELL2.0 km / 1.24 mi
SCANIA7.0 km / 4.35 mi
THOMSON7.0 km / 4.35 mi

Congress centre

PALAIS DES CONGRES3.0 km / 1.86 mi

Exhibition centre

PARC DES EXPOSITIONS5.0 km / 3.11 mi

Exhibition centre

PARC EXPO CONCERT7.0 km / 4.35 mi

Your meetings and events

The ideal location in Angers. Our commercial team is on hand to organize all your events.Our business center with free, unlimited Wi-Fi access has 15 modular, functional rooms with plenty of natural light, spread over 6458 sq. ft. (600m²).

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

We aim to make sure your stay is enjoyable, with a wide range of rooms to choose from: a room with large bed, twin beds, 6.6 ft (2 x 2 m) king size bed or a Privilege Room for optimum comfort. For family holidays choose our connecting family rooms or suites.

Accessible room

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - 1 king-size bed

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE DIFFEN

Type of cuisine: Regional

Le Diffen invites you to dine on fine regional cuisine in a warm, modern setting. The restaurant is air-conditioned and non-smoking. Room service available. At weekends, the restaurant is open to groups and parties on request. Free Wi-Fi.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EL PATIO

Photo non contractuelle / Strictly non binding

Enjoy the warm, cozy and colorful atmosphere of our El Patio bar. Our terrace is also available for you to enjoy. Free Wi-Fi

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Angers Lac de Maine Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,763 reviews

tripadvisor

TripAdvisor Rating 3.5/5

619 reviews

convenient

Customer review rating 4.0/5

Marc Business - 12/02/2020 Confirmed reviews ALL

the hotel is a bit old. toilets are not working properly (i have been in 2 different rooms). When I asked for a late checkout as a gold member it was first refused, then finally accepted up to 1 pm.

Dear Mister b., Thank you for taking the time to tell us about your experience at the Hotel Mercure Angers Lac de Maine. I am sorry that your experience did not meet your expectations ; please allow me to express my sincerest apologies about inconveniences you met with the flush in the rooms you occupied. Be assured that we our technician was alerted immediatly in order to fix what needed to be fixed. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. About your upgrade request, this is a benefit that we offer with a great pleasure to our guest ALL loyalty card holder only according to availibilities. When you phoned, 10 minutes before the usual check out time, we unfortunetaly were enable to meet your request because we were full the night after. That is the reason why we allowed 1 hour more, in order to satisfy you despite our context. After our response, you were angry and we understand your disappointment. We just want to remind you rudeness and disrespect don’t help to find a solution. Our staff don’t deserve such an unpleasant reaction after we try to provide the best service we can every day to all our guests. We appreciate your sharing your concerns. « Run to the rescue with love—and peace will follow » Sincerely, Charlène / Chief receptionist

Good stay

Customer review rating 4.0/5

Edward Business - 27/01/2020 Confirmed reviews ALL

Friendly and helpful staff. Nice breakfast buffet. Great croissant-truly delicious

Dear Edward K., We very much appreciate your comments regarding your stay at the Hotel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mister Nachez/ Hotel Manager

Good clean helpful

Customer review rating 4.0/5

Paul L. Friends - 23/10/2019 Confirmed reviews ALL

Excellent

Dear J H., We very much appreciate your comments regarding your stay at the Hotel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Misterr Nachez/ Hotel Manager

City break inAngers. Not far away from ESSCA (30 mn walk on a nice path)

Customer review rating 4.0/5

Jean-luc Families - 08/10/2019 Confirmed reviews ALL

Comfortable room, pleasant bar, nice people, not overcrowded.

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Nachez/ Directeur

Good

Customer review rating 4.0/5

Anonymous Families - 22/09/2019 Confirmed reviews ALL

It was nice. Rooms were large which in France seems to be a rarity. I like lots of ice for my Drinks in the room and lots of ice was definately supplied. this is a big thing for me especialy in a country that does not seem to use ice in their drinks or give it out freely at Hotels.

Dear S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. We will share your comments with our team and make sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Nachez/ General Manager

A very poor experience and so much so that’s I have cancelled a further stay with Mercury on the same holiday

Customer review rating 4.0/5

M W. Couples - 07/09/2019 Confirmed reviews ALL

The staff in the hotel were very good a and accommodating and gave excellent customer service However the bedrooms are very poor, and greatly in need of being refurbished, just because you put WiFi docks and coffee machines in the room it does compensate for the very poor condition of decoration and general upkeep of the room, the bathroom was particularly very poor, bath sealant black and mouldy. Skirting boards very dirty, built up over several years , room very small. The room being on the front overlooked the area people smoke in outside the front door, conversations at 2.00 in the morning from smokers was not needed All in all not a good experience so much so we will not be staying in a Mercury again, I have cancelled a further stay at a Mercury later in our trip on the state of this hotel Mercure used to stand for quality, however certainly not so today Mike W.

Dear Mr W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angers Lac de Maine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr Nachez/ General Manager

Tranquility in Angers

Customer review rating 4.0/5

Stephen Couples - 18/08/2019 Confirmed reviews ALL

Hôtel was quiet clean and well run

Dear STEPHEN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monsieur Nachez/ Directeur

Clean and well presented. Comfortable room with a good breakfast with plenty to choose from.

Customer review rating 4.0/5

Neil B. Couples - 06/08/2019 Confirmed reviews ALL

Satisfactory. A little disappointed to find no dining facilities but food options were locally available.

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Nachez/ General Manager

Great stay

Customer review rating 4.0/5

Andy T. Couples - 02/08/2019 Confirmed reviews ALL

Excellent

Dear Mr H., We very much appreciate your comment regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr NACHEZ / General Manager

Calm down

Customer review rating 4.0/5

Enric B. Business - 12/06/2019 Confirmed reviews ALL

Friendly Welcome. Excellent Room. Breakfast not very varied.

Dear ENRIC MARIA b. CODONY, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monsieur Nachez/ Directeur

Service and politeness from staff as normal but hotel looks a little tired when compared to some of it's competitors in the same category.

Customer review rating 4.0/5

Anonymous Business - 30/05/2019 Confirmed reviews ALL

Satisfactory

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and you appreciate our staff. Wehope to see you again very soon. Sincerely, Monsieur Nachez/ Directeur

Pas top

Customer review rating 4.0/5

C. Solo - 25/01/2019 Confirmed reviews ALL

C

Cher M. c., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'Hôtel Mercure Angers Lac de Maine. Nous sommes désolés que le service d'accueil n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Votre avis est très précieux et soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité de ce service. De nouveau, nous vous remercions pour votre commentaire et espérons regagner votre confiance lors d’un prochain séjour. Cordialement, Monsieur Nachez/ Directeur

A below average hotel experience

Customer review rating 4.0/5

Anonymous Business - 22/11/2018 Confirmed reviews ALL

The service is nice, the breakfast also but the total experience is below what I expect from a hotel stay.

Dear Algotson K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angers Lac de Maine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monsieur Nachez/ Hotel Manager

Old & worn

Customer review rating 4.0/5

Hj Business - 17/11/2018 Confirmed reviews ALL

Friendly staff. Excellent. Be proud of them. Utter brilliant.

Dear MrJOHANSSON, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angers Lac de Maine. We are really sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. However, all our team really appreciate your enthousiasm for their work and we would like to thank you for so many compliments ! We hope to have the pleasure to welcome you again as soon as we will be done refreshing the establishment. Sincerely from all team, Monsieur Nachez/ Directeur

very good but rooms a bit "old"

Customer review rating 4.0/5

Simon Business - 17/11/2018 Confirmed reviews ALL

Friendly people, good reception, very good restaurant (even if not a lot of choice on the menu), very good breakfast. Only negative point are the rooms: old, they start to show that time has passed and hotel should need a bit of refreshment

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monsieur Nachez/ Directeur

Bad sleep quality because of noise

Customer review rating 4.0/5

Anonymous Couples - 23/10/2018 Confirmed reviews ALL

I slept horrible because of noise issues in the hotel. There was a loading dock for truck deliveries beneath our window. The deliveries started very early in the morning (even on a saturday), the driver had the engine running and the unloading procedure for the goods/linen (?) was very noisy. I had fallen asleep late because of insomnia and was awoken MUCH earlier than I'd have wished to. I talked to the staff at reception who said they knew about the issue, customers apparently complained about this all the time.

Dear Madam G., Thank you for taking the time to tell us about your experience at the Hotel Mercure Angers Lac de Maine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Be assured also that reception service has been raising awareness about your negative experience in order it never happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mister Nachez/ Hotel Manager

Very expensive

Customer review rating 4.0/5

Scattymal Families - 13/10/2018 Confirmed reviews ALL

Hotel was fine and staff very helpful but overall cost of stay for two nights very expensive. The price of a beer was double anywhere else. €4.80 compared to €2.80. Why is this?

Dear Mister c., Thank you for taking the time to tell us about your experience at the Hotel Mercure Angers Lac de Maine. We are sorry that some services didn't met your expectations. You were disappointed by drinks prices. We propose hotel prices for this kind of service. We are really happy you enjoyed the moment among us and we want to thank you for the very good marks you decided to give us. We appreciate your sharing your concerns,. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Monsieur Nachez/ Hotel Manager

Ok for a short stay but not much else.

Customer review rating 4.0/5

Michael D. Friends - 11/10/2018 Confirmed reviews ALL

On positive side good parking. On negative side breakfast very expensive, bedrooms dated. Air con in bedroom did not work but most worrying the bedroom was dirty. And why wallpaper a toilet, how can you clean?

Dear Mister D., We very much appreciate your comments regarding your stay at the Hotel Mercure Angers Lac de Maine. We regret to read your comments and some kind of disappointment about some services provided. Be assured that all our staff has been alert about your comments and inconveniences met in your room during the stay in order it never happen again in the future. You have to know that we propose an express breakfast with your choice of one hot drink, one cold drink and one pastry. The rate (8.50 €) would have been more appropriate for you. Don't hesitate to ask for it during a next stay. It is always a pleasure to receive positive feedback about the pleasure we have to walcome you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monsieur Nachez/ Hotel Manager

Great staff but not enough of them

Customer review rating 4.0/5

Richard P. Couples - 18/09/2018 Confirmed reviews ALL

I realise that the tax regime and the maximum hours of employment makes running a hotel difficult , but your hotel is understaffed and the menu boring. However the staff that you do have were more than helpful and helped me enormously when I realised that Ihad left my clothes carrier, full of my clothes, behind and arranged for them to be forwarded to me. Excellent service. But they do need help. To see the bartender trying to serve drinks, take orders for dine, deliver meals to room and serve at table was sad. Your hotels used to be so dependently good. But you cannot do it on a shoestring Thanks to Anthonyand his staff RJP

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monsieur Nachez/ Directeur

Very good

Customer review rating 4.0/5

Anonymous Couples - 16/09/2018 Confirmed reviews ALL

On first entering the doors we were greeted by friendly reception. They spoke very good English and nothing was too much trouble. Room was clean. Breakfast was a great choice. Very good from start to finish.

Dear Mrs P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monsieur Nachez/ Directeur
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