Hotel - Mercure Angouleme Hotel de France Hotel
Mercure Hotel Mercure Hotel

Mercure Angouleme Hotel de France Hotel

4.5/5 646 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Horse riding (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

CTRE NATIO DE LA BANDE DESSINEE0.6 km / 0.38 mi

Exhibition centre

PARC DES EXPOSITIONS BEL AIR5 km / 3.13 mi

Your meetings and events

Our hotel offers 6997 sq. ft. (650 m²) of modular rooms with free WIFI access and natural light for up to 450 people. They can be adapted to any type of event: meetings, seminars, cocktail parties, banquets or weddings.In the historic former home of the Guez de Balzac family, our charming hotel offers a majestic setting for your private or professional events. It offers all the comforts necessary for a successful day.Located close to the city center and train station, the Mercure Angoulême Centre-Hôtel de France has a private underground car park and private gardens. Guests can opt for simplicity with a personal contact and an all-inclusive package.

Mercure Angouleme Hotel de France Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FRANCOIS 1ER 25 m2 3 m 15 8 8 8 0
GARIGLIANO 35 m2 3 m 20 8 8 8 20
DUC D'EPERNON 40 m2 3 m 35 15 15 15 30
BAUDOIN 40 m2 3 m 30 15 15 15 40
MEDICIS 45 m2 3 m 40 15 15 15 40
RAVENNE 50 m2 3 m 35 20 20 20 50
GUEZ DE BALZAC 55 m2 3 m 40 15 15 15 60
MARIGNAN 90 m2 3 m 70 30 30 30 80
BAYARD 190 m2 3 m 150 40 40 80 120
ESPACE BAYARD 400 m2 3 m 400 4 4 120 300
    • Indoor and Outdoor facilities
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • High speed transmission line
    • Wedding ceremony
    • Accommodation
    • Wedding co-ordinator
    • Fine Cuisine
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 ALL Rating 3,098 reviews

Our guest reviews for
Mercure Angouleme Hotel de France Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 646 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
W. Business - 12/02/2020 Confirmed reviews ALL
« Good location »

Walk is great but beware of slope while walking toward the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear THAI KEONG W., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

G. Couples - 10/02/2020 Confirmed reviews ALL
« No problem »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVES G., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Ade B. Couples - 05/02/2020 Confirmed reviews ALL
« Excellent city centre hotel. »

I booked two nights to celebrate my 37th wedding anniversary, I informed the reception in advance and they arranged flowers chocolates and balloons to be in the room on our arrival, excellent assistance! Our room overlooked the rear courtyard and was clean, comfortable and quiet. We dined in the hotel restaurant one evening and were well attended by the waiter and we both enjoyed our chosen meals.

Marina B. Business - 20/01/2020 Confirmed reviews ALL
« As usually it is a nice experience to stay in hotel Mercure Angouleme »

I really appreciate the cutomer approach of the team. Nice gests to regular clients and knowledge about personal preferences and experience of the guests is a role model for customer-centric attitude. Thank you for your professionalsm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINA B., Thank you for your comment, our team is sincerely delighted to read it Sincerely, Karine Renay Directrice

Anonymous Couples - 29/12/2019 Confirmed reviews ALL
« The location is perfect and the staff were all very friendly and helpful. »

The secure underground car parking was very useful. The bedroom was pleasant and functional with plenty of space for luggage and clothes. The food for breakfast was good and the Christmas lunch was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRUDY G., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Marina B. Business - 20/12/2019 Confirmed reviews ALL
« I'm privileged to be a customer of Mercure Hoel Angoyleme »

Each my stay in Mercure Angouleme is a positive experience. The survice of hotel team is very professional, loyal, costomer orriented and even nicely friendly. I'm always happy of your support and will to provide positive approach. Thank you for all my pleasant experience with you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINA B., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Couples - 12/12/2019 TripAdvisor review
« Another stay »

Great service as always and very clean. Room service is one of the best, I alway choose this hotel for its central location and service. Bar is great and reasonably priced. Another great stay in Angouleme.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your positive comment ! we'll be happy to welcome you again at the Mercure Angoulême center

Marcello B. Business - 11/11/2019 Confirmed reviews ALL
« Satisfied »

In general was good ... It has always been good every time I've been in the hotel.

Romain M. Families - 07/11/2019 Confirmed reviews ALL
« Very good »

everything were smooth. Good breakfast. Nice room.

Ian Couples - 28/10/2019 Confirmed reviews ALL
« Satisfied »

We had trouble over your parking we have stayed at this hotel a lot of times and we were always told we could park free if we used your app but the receptionist said we had to pay. You might need to teach your staff a lesson in politeness. We will now use another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. we are sorry for this inconvenience, but we are surprised because our parking has always been paying. it is a private and secure parking Sincerely, Karine Renay Directrice

Michael J. Business - 11/10/2019 Confirmed reviews ALL
« Third visit this year and staff always charming. »

Only criticism is that the suite I shared with my business colleague was at the front of the hotel and at 6.30 am on Wednesday 9th, the Gourmet catering delivery lorry arrived directly beneath my bedroom and kept his engine running for the 20 minutes it took him to unload. It woke me and, since I couldn't go back to sleep afterwards, I effectively lost an hour's rest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for this incident, we will contact the transgourmet company so that this doesn't happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Richard H. Business - 11/10/2019 Confirmed reviews ALL
« Excellent hotel, staff and experience »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

David B. Couples - 08/10/2019 Confirmed reviews ALL
« VERY GOOD »

Very pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID B., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Jill F. Couples - 04/10/2019 Confirmed reviews ALL
« Very comfortable stay »

Friendly and helpful staff. We had two excellent meals in your restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JILL F., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Barry M. Couples - 29/09/2019 Confirmed reviews ALL
« Perfectly pleasant but didn't delight »

Friendly welcome, good location, clean and comfortable. The restaurant food was OK and breakfast was good. The room was noisy. Overall everything was fine but it felt a bit bland.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRY M., Thank you for taking the time to tell us about your experience at the Mercure Angoulême - Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Roger Friends - 28/09/2019 Confirmed reviews ALL
« Satisfactory hotel for a single night en route through France. »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER P., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Phillip C. Couples - 26/09/2019 Confirmed reviews ALL
« Hotel good, let down by breakfast »

Reception staff were plesant and helpful on arrival and departure. Room nice and comfortable. Scrambled eggs at breakfast were cold. I advised a member of staff, but nothing was done about it. My plate was not even taken off the table. I would stay at the hotel again but not take breakfast.

Roger C. Couples - 24/09/2019 Confirmed reviews ALL
« Very comfortable and relaxing. »

The hotel staff very very helpful, and the room is best described, as my my wife commented "So clean and bright". We were impressed with the restaurant, both in the evening and for breakfast. A delightful hotel to stay in, and as it was our first visit to Angouleme, it was ideally placed, and is also where we stay on our next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

Steve J. Business - 22/09/2019 Confirmed reviews ALL
« very well looked after. »

It is always good.

Nicolas D. Couples - 18/09/2019 Confirmed reviews ALL
« Very pleasant stay »

Good spacious clean rooms

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