Mercure Angouleme Hotel de France Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,733 reviews

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Hotel in the downtown area, 600 metres from the train station

  • Private gardens with panoramic views, terrace and restaurant

  • Fitness center and private covered parking (charges apply)

  • 600 m² of flexible space for your receptions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000 ANGOULEME
France

GPS:45.649501, 0.1578

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Les Jardins Des Arceaux

Chef Christophe Dalseme and team invite you to discover their modern and creative cuisine with fresh and seasonal produce in a modern and cozy setting. Enjoy our gardens and terrace for meals and brunch.

Book

Your meetings and events

Our hotel offers 6997 sq. ft. (650 m²) of modular rooms with free WIFI access and natural light for up to 450 people. They can be adapted to any type of event: meetings, seminars, cocktail parties, banquets or weddings. In the historic former home of the Guez de Balzac family, our charming hotel offers a majestic setting for your private or professional events. It offers all the comforts necessary for a successful day. Located close to the city center and train station, the Mercure Angoulême Centre-Hôtel de France has a private underground car park and private gardens. Guests can opt for simplicity with a personal contact and an all-inclusive package.

Room descriptions and layouts

11 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,733 reviews

TripAdvisor Rating  4.5/5  754 reviews

Certificate of excellence 2022

good quality

Customer review rating 4.5/5

Jean P. Business - Confirmed reviews ALL

comfortable, friendly and good quality for price

Good location. Fine parking. Nice staff.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Great. Negative: rooms too hot; airco does not work well.

Dear ERWIN S., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Nice location, unfortunately rooms not up to standard of Mercure

Customer review rating 3.5/5

Sandra Business - Confirmed reviews ALL

I stayed two nights at Mecure Angouleme, beautiful building and the staff were exceptional. Food amazing. Unfortunately the rooms let the hotel down. Cobwebs in the room, along with dust along the plug sockets. The fridge needed a good clean and no china cups in the room only paper cups. When paying the price Mecure charge I expect to have a china cup and a glass in the room. I travel a lot at the moment and this is the first time I have come across paper cups since Covid. The cost of parking is also extortionate €12 per night. Would I stay again, no.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Karine Renay Directrice

We’ll located

Customer review rating 4.0/5

Philip C. Couples - Confirmed reviews ALL

Pleasant room with beautiful views. The bed was comfortable. My only reservations were a refrigerator that did not get cold and paper cups for tea and coffee.

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Breakfast and dinner area is nice Hotel room was very average and basic

Madame, Monsieur D., Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Karine Renay Directrice

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Other web-users rate our hotel

  • 481 reviews 9.1/10 Location
  • 629 reviews 6.8/10 Room
  • 720 reviews 9.1/10 Service
  • 236 reviews 8.2/10 Breakfast
  • 200 reviews 9/10 Amenities
  • 170 reviews 5.6/10 Cleanliness
  • 23 reviews 8.7/10 Bar
  • 7 reviews 3.3/10 Wellness Area

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