Mercure Omaha Beach Hotel

Good welcome, room satisfactory but rather cold heating not working properly so was provided with an electric heater also did not work so plugged in one we had with us on the trip. Got the room quite cosy

We only stayed in the hotel for one night. Reception was professional and friendly. The evening meal was poor quality yet expensive. Then breakfast was much the same. We would not choose to repeat the experience.

Excellent staff, service and food. Room very comfortable and perfect for our needs.

I was extremely disappointed with the hotel. The room had an awful plastic smell, there was no milk to make tea, no cup (only paper cups!), the towels were old, the bathroom was dirty. I am only 5'3" and found it impossible to have a bath - why advertise that a room has a bath tub which is too small to use? The shower leaked water all over the floor of the bathroom. I will not be returning.

We took a twin room my friend slept in a bad that the sheets were not change !!! (When we complain in the morning they deducted 30 euro from the bill Breakfast was good

Hotel & staff was first class. Bar & restaurant did all they could to make our stay memorable. Only negative was the toilet in Room 201 with the heater mounted too close!

The first room we were given unfortunately we did not like it was quite dark with no outlook. However your receptionists were very good and gave us another room which was excellent. The room we could not fault was spacious clean with everything we would need. The restaurant we thought was okay not great. We went for fish and chips and hamburgers, pasta would have been nice! your receptionist Estelle was excellent could not have been more helpful. looking forward to returning next year.

We needed a triple room in a hotel with a pool for a child to explore Normandy. This hotel was nicely situated. It has easy access to the area and is a 1 km stroll into Port-en-Bessin for dinner. The town is very compact and offers a nice selection of bars/restaurants. Breakfast at the hotel had everything one would expect. My only complaint was that the room did not have quite enough electrical outlets as one expects in this day of everyone having a tablet and a phone to charge.

We loved the location and the surrounding.

The front desk staff was very good and professional. The room needs upgrading we were giving a handicap room which has a different bathroom. Don't know why we were put in this room when the hotel was not full .The sliding door did not lock and we were on the bottom floor which made it unsecure. The restaurant manager was not courteous or professional totally forgot about us when we checked in to dine with reservations, told us the table was not ready and to wait by the bar. We noticed after 30 minutes that several customers had been seated and when I asked one of the staff members they realized that they had forgot about us. when I asked for a specific table since they had messed up our reservation I was told no because it was for someone else. That someone else never showed up and I brought that to the attention of the manager he then wanted to move us to the table, by then I was so annoyed by the poor attitude that all I wanted was my meal and return to the room. We were planning on staying an additional day and play a round of golf but changed our plans due to poor service.

As usual I enjoyed my stay , but the room was not what I expected . I booked a Duplex and got 2 bedrooms ion the 2nd floor , in the part of the hotel with no elevator and no porter service to take your luggage . At my age this was an issue . The rooms had low ceilings which made it difficult to make tea or coffee and also had to be careful walking around because of sloping ceilings , The room for what it was was way overpriced. If I ever went back there then I would call and ask about room before I booked

I have stayed here several times over a number of years and like the hotel - wonderful location, nice setting around the pool and a good restaurant on site. The staff are also very friendly and helpful. However, the rooms have not changed since I first used this hotel and are now becoming in need of updating, especially the bathrooms which are below standard.

This was a nightmare ,Upon check-in I gave my reservation and confirmation number to the reception she said she couldn’t find any that information in the system.

We have stayed in this hotel several times and always enjoyed it. I was disappointed in the first room we were allocated as it was in a corner with very limited outlook but I requested a better room and the hotel staff managed to make a change. The room was exceptionally clean, and ‘made up’ and drinks replenished each day. Corridor decoration was a little ‘tired’ and could be upgraded. The staff, as always, were friendly and courteous and the breakfast, although expensive at 18€ per person, was very nice.

The team were lovely except one gentleman in the restaurant but the room was tired and not very clean. The bathroom was also very poor.