Mercure Beaune Centre hotel

Mercure Beaune Centre hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,888 reviews

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Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electriccharging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • Heated and renovated swimming pool

  • ALL SAFE label coming soon.

ALLSAFE approved hotel

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200 BEAUNE
France

GPS:47.017036, 4.83775

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

M7 Restaurant

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

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Your meetings and events

With five meeting rooms with free Wi-Fi access and natural light, our hotel can accommodate up to 150 people. Our attention to detail and personalization make our hotel the ideal location for your successful events. You can mix business and pleasure thanks to the professionalism of our teams and arrangements tailored to your needs.

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,888 reviews

TripAdvisor Rating  4.0/5  1,442 reviews

Welcoming and friendly.

Customer review rating 5.0/5

Henry A. Couples - Confirmed reviews ALL

We had a very good night at the hotel and M7 Restaurant. Excellent food and comfortable room.

Dear HENRY A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Well located: halfway between our apartment near Saint Tropez and our home in Germany.

Customer review rating 4.5/5

H. Couples - Confirmed reviews ALL

The improvements made in the rooms and reception are well appreciated.

Dear REMMELT H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Excellent improvements since our last stay

Customer review rating 4.5/5

E T. S. Couples - Confirmed reviews ALL

The changes made (since 2021?) are excellent. The foyer is attractive, with the bar area and simplified check-in arrangements being great new features. Our standard room was very clean and well presented. The food in the restaurant was good and well priced. In particular, however, we would like to compliment the entire staff for their excellent customer service. Without exception, they were charming, happy, helpful and professional at all times. Well done - and thank you!

Dear EAGLEN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Disappointing.

Customer review rating 1.0/5

Simon W. Solo - Confirmed reviews ALL

Rather disappointed. 21 Euro Menu was not great, The beds in your classic rooms are the moist uncomfortable I have ever experienced. My bill was also wrong and I am yet to receive an explanation as regards that.

Dear Mr. W., My team and I are sorry to discover your comment following your stay from November 14 to 15, 2022. First of all, Mr. W., I would like to apologize for the inconvenience you have experienced. Taking very seriously the well-being of our customers within our house, we take a real interest in all the mentions that you have been kind enough to send us through our satisfaction questionnaire. We carry out real corrective actions to always serve you better and your experience will also be debriefed with our employees present during your stay. Please know, Mr. W., that we fully understand that all of these details may have prevented you from having the full experience that should have been yours and we regret it. A refund equivalent to the 21€ overcharged at the time of your departure will be refunded on the VISA card ending 0320 which was used to pay for your stay and we hope that this will not permanently taint the trust you have placed in us. We hope that it will be possible for us, during a next stopover in Burgundy, to make you discover the real experience that we are used to offer to all our guests. You now have my contact and my email address. Do not hesitate to ask me to take care of your future stay or to exchange, I will be at your disposal with pleasure. Receive, dear Mr. W., my most devoted feelings. Customers Service.

Good stay

Customer review rating 4.0/5

K G. S. Friends - Confirmed reviews ALL

Overall very good as always. We ate in the reception/ lounge and enjoyed the food and the service. Jean Francois - I believe that to be his name - is a wonderful front of house person. He is charming, knowledgable and a great asset to the hotel. Look after him. Reception staff also good. Two negatives! My room was cold! A one off. I have stayed at the hotel many times over a long period and have to say standards in the dining room have never improved in the evening. Dinner simply does not match the rest of the experience. I do not understand why this is so. I have had much better in other Mercury’s. Breakfast is excellent. Ken S. Retired hotel owner,

Dear KEN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

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Other web-users rate our hotel

  • 751 reviews 9.5/10 Location
  • 1,084 reviews 7.2/10 Room
  • 1,362 reviews 9.1/10 Service
  • 8 reviews 9.3/10 WiFi
  • 458 reviews 8/10 Breakfast
  • 300 reviews 8.5/10 Cleanliness
  • 144 reviews 8.9/10 Bar

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