Mercure Beaune Centre hotel

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Mercure Beaune Centre hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,531 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electriccharging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • Heated and renovated swimming pool

  • ALL SAFE label coming soon.

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200 BEAUNE
France

Telephone +33 3 80 22 22 00

Fax +33 3 80 22 91 74

Contact email

  • By plane

    LYON SAINT-EXUPERY At 180km / 112.5 miles

  • By plane

    PARIS ORLY At 300km / 186.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 380km / 237.5 miles

  • By helicopter

    BEAUNE CHALLANGES At 4km / 2.5 miles

  • By car

    BEAUNE 24.1 At 0.8km / 0.5 miles

  • By train

    BEAUNE At 1km / 0.62 miles

  • By train

    DIJON TGV At 35km / 21.88 miles

GPS:47.017036, 4.83775

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

M7 Restaurant

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

Our accommodation(s)

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

Our guest reviews

Our guest reviews for
Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,531 reviews

TripAdvisor Rating  4.0/5  1,386 reviews

Certificate of excellence 2022

Poor service

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Service could be better. The coffee machine in the room did not work. I called the reception right after arrival. By the time I left (4 nights later), it was still not repaired or replaced. One morning a large group had breakfast all together, causing the breakfast buffet to be exhausted too quickly for staff to be able to catch up with backfills, resulting in delays for other guests. It would have been better to organize a separate buffet service for such groups, so that there's no impact for other guests.

Upper class hotel perfect for visiting the beautful town of Beaune.

Customer review rating 4.5/5

Michael Couples - Confirmed reviews ALL

Every thing as it should be. Only point was that the air conditioner would not switch on. It was between seasons (May) so it was not too inconvenient. Leaving a window open is too noisy. Otherwise we fully enjoyed our short stay.

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good stay ruined by a stifling room, no air conditioning.

Customer review rating 3.5/5

Bruce U. Couples - Confirmed reviews ALL

We were upgraded, the room was stifling as no air conditioning, no kettle but tea bags supplied, no coffee capsules but coffee maker supplied somewhat confused! Hair dryer cut out after less than one minute due to over heating, 10 minute wait for it to cool down, then another minute! Bathroom very nice but water from shower poured onto floor.Wine at dinner seriously overpriced for modest plonk. Paid more than the walk-in off street price. Now the good parts, great and helpful staff, very good amenities, very good breakfast and dinner passable. Location very quiet, nice plunge pool, parking perfect and short walk to centre of town. We shall happily return on our way down to the house.

Very well situated and practical hotel.

Customer review rating 5.0/5

Barry R. Couples - Confirmed reviews ALL

As always very good if I can get a confirmation of my next reservation.

Dear BARRY R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to welcome you in our establishment. Be sure that the confirmation for your future stay has been sent to the right email address. We look forward to seeing you again Dear Mrs. and Mr. R., please accept our sincere Mercurian greetings. Sincerely, Mederic Fauchille General Manager

Very Friendly and helpful staff!

Customer review rating 4.5/5

Drg Couples - Confirmed reviews ALL

Stayed for several nights while attending a local event. Rooms were comfortable and well maintained

Dear Sir G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Customer review rating 5.0/5

Robert M. Couples - Confirmed reviews ALL

The staff as always excellent, attentive, and friendly. The remodeling of the hotel really has made a big difference. Thanks will be back

Dear ROBERT M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Perfect location

Customer review rating 5.0/5

Marie Friends - Confirmed reviews ALL

I stay at this hotel every time I visit the Burgundy area. Well located, nice rooms and great staff.

Dear MARIE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Nice breakfast and hotel BUT Bed is disaster: way to hard matrass

Dear HERMAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Incredible service

Customer review rating 5.0/5

Ilse Business - Confirmed reviews ALL

I visit this hotel often. Mainly the front office team led by Caroline is exceptional. Very helpful and dedicated staff who clearly love their job!

Dear Mr. T., We thank you for your compliments, and we are happy that our regular customers have a good stay with us. Be sure that your return has been transferred to all our teams, and that we are always happy to see you again in our establishment. We hope to see you soon in our beautiful region and send you our warmest feelings. Yours faithfully, Mederic Fauchille General Manager

Another Good Stay

Customer review rating 5.0/5

John C. Couples - Confirmed reviews ALL

We have stayed at this hotel many times on our journeys to and from Nice with our small dog. The service is always excellent, the room is comfortable and clean and there is a very good restaurant.

Dear JOHN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Very comfortable and staff very welcoming

Customer review rating 4.5/5

Jackie Couples - Confirmed reviews ALL

Always very satisfied staying here. Evening meal a great quality and enjoyable.

Dear JACQUELINE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Great stopover

TripAdvisor rating 5.0/5

alimay2022 TripAdvisor review

Lovely renovated rooms with new bathroom and dog friendly too. Hotel is in a great location with free parking, and it was easy to walk into town for dinner. It was a great stop over and Beaune is beautiful. We will definitely return so that we can see more of Beaune.

Good location, big room

Customer review rating 3.5/5

Michal Families - Confirmed reviews ALL

I quite liked the hotel, especially: - large room with both shower and bath tube - coffee and tea maker in room - comfortable bed and pillows - very good breakfast (except coffee) - comfortable parking - central location, just a few minutes away from the town centre. I didn't like: - coffee from the machine at breakfast. Please take no offence, but it is awful, please don't call it cappuccino! - unsecured WiFi (due to security reasons I cannot connect my laptop to unsecured WiFi, so it was useless for me) - old tv, not possible to use streaming servie or connect my own device to it.

Dear MICHAL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Well located near Beaune and motorway

Customer review rating 3.5/5

Joyce Couples - Confirmed reviews ALL

Shame about the plastic underneath the bottom sheets, hot and uncomfortable. The lady at the reception desk Caroline is a gem! Very helpful, kind and a smiley face. Great person.

Dear ALAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Easy access, near town and autoroute

Customer review rating 3.5/5

Martin P. Couples - Confirmed reviews ALL

We have used Mercure Beaune Central a few times previously. The experience is consistent and the staff are very efficient.

Dear MARTIN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good stop over

Customer review rating 4.5/5

Julie S. Couples - Confirmed reviews ALL

Friendly & helpful staff. Dinner experience was wonderful.

Dear JULIE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Great place to stay!

Customer review rating 4.0/5

Oana P. Couples - Confirmed reviews ALL

Mercure Beaune is the place where we always come back to stay either for one day or for a holidays! It’s convenient located, great atmosphere, great restaurant, clean rooms and the price is correct!

Dear OANA p., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Stylish and relaxed

TripAdvisor rating 5.0/5

elainebG880ZO TripAdvisor review

Recently refurbished rooms and public spaces. Looks smart and stylish throughout. Free outside secure parking. staff very welcoming and helpful. best madeleine cakes at breakfast ever tasted. short walk into town and easy access to motorways and fuel

Dear clients Thank you for your comments following your stay at Hotel Mercure Beaune Center. We are very happy to read your compliments such as elegant and casual. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, we ask you to believe, Dear customers, in the expression of our best feelings. Mederic Fauchille General manager

Hard beds but otherwise ok

TripAdvisor rating 4.0/5

VictorW647 TripAdvisor review

I stay here often as its on route to my inlaws, and I have never had anything to complain about. However, I feel that since the renovation the beds are less comfortable. I find them extremely hard. I mentioned this to reception and was told all the beds are the same. Maybe the mattress toppers are thinner than before? In anycase, I wake up now with back pains at the hotel.

Dear clients, We would like to thank you first of all for your loyalty and for your compliments. We took advantage of this complex period to continue our renovation projects. This did not concern our bedding because it had already been completely renewed very recently. We remain very attentive to our guests and advise you to contact our welcomers directly at reception so that "they can have your room prepared with an additional mattress topper. We thank you once again for your kind testimony and see you very soon. Best regards Mederic FAUCHILLE General manager

My favourite Mercure Hotel

TripAdvisor rating 5.0/5

valeriep32 TripAdvisor review

Enjoyed our stay at the Mercure in Beaune. Very clean and felt completely safe with regards COVID. I am happy to wear a mask, it makes me feel safe and I hope shows respect to the staff and other guests. Both the night and day receptionists were particularly helpful. And all of the staff were so friendly and welcoming.

Dear guest We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

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