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Hotel Mercure Dijon Centre Clemenceau 4 stars

Customer review rating 4.5/5 6,408 reviews

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Hotel Mercure Dijon Centre Clémenceau
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+ 21 Services

Hotel extras

  • Located 2 tram stops from the city center

  • Shady lounge terrace and Zen garden

  • Heated outdoor pool open from 19/05 to 26/09

  • WIFI available for all your stays

  • Free parking with 70 spaces for vehicles up to5 ft. 11 (1.8 m)

Hotel location

Hotel Mercure Dijon Centre Clemenceau

22 boulevard de la Marne
21000 dijon
france

Tel: +33380723113

Fax: (+33)3/80736145

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT DIJON At 10km / 6.21 miles

  • By plane

    GENEVA COINTRIN At 200km / 124.28 miles

  • By plane

    LYON At 125km / 77.68 miles

  • By plane

    PARIS ORLY At 300.03km / 186.43 miles

  • By helicopter

    AERODROME DE DAROIS At 13km / 8.08 miles

  • By car

    DIJON CENTRE At 13km / 8.08 miles

  • By car

    DIJON SORTIE 2 At 7km / 4.35 miles

  • By car

    DIJON SORTIE 4 At 15km / 9.38 miles

  • By train

    DIJON VILLE At 2km / 1.24 miles

GPS :47.328185, 5.051211

Companies

  • GROUPAMA 0.4 km / 0.25 mi
  • LABORATOIRES FOURNIER 6.0 km / 3.73 mi
  • ZAE CAP NORD 2.0 km / 1.24 mi

Hotel services

LE CHATEAU BOURGOGNE

Cooks & pastry chefs will adore this cozy, warm restaurant's unique creations combining regional & Mediterranean flavors, 100% homemade! Enjoy the terrace within a Zen garden overlooking the pool.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Room service
    • Buffet Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 123 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 123 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • German
    • Spanish
    • English
    • Italian
    • French
    • Portuguese
    • Dutch
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Disco/Nightclub
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking Clemenceau
    • Near the property
  • Parking Mercure
    • On site
    • 70 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Piscine de lhôtel
    • Outside
    • On site

Your meetings and events

The hotel has five meeting rooms, all with natural light, which can hold up to 100 people. All our rooms are soundproofed and equipped with free Wi-Fi access and two video projectors.

Room descriptions and layouts

5 

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Lectern

  • WIFI access

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from the different categories available: a Standard Room overlooking the auditorium or the garden, an elegantly decorated Superior Room, or a Privilege Room offering a wide range of services.

Our guest reviews for
Hotel Mercure Dijon Centre Clemenceau

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,408 reviews

TripAdvisor Rating 4.0/5

1,523 reviews

Good location with a tram stop on the doorstep

Customer review rating 4.5/5

David Couples - 13/10/2021 Confirmed reviews ALL

Very pleasant and courteous staff. The room was very clean and comfortable and the quality of the food in the restaurant was of a high standard.

Not very Clean at all

Customer review rating 1.0/5

Giulia Families - 11/10/2021 Confirmed reviews ALL

Overall a disappointing stay. The room was not clean once we arrived and the hotel seemed empty. I mentioned this to reception and they got the bed sheets changed but no apology was given and they did not seem surprised at all. I would of preferred a different room rather than waiting 5 minutes for it to be ‘cleaned’ but this option was not offered. Maybe this happens a lot. Once we went back to the room the bed pillow was thrown on the floor in the corner of the room and full of black hairs. At this point I used my own pillow from the car journey. I just felt it was bad value for money. We also received a breakfast charge which we did not have luckily I noticed and this was removed on check out when I mentioned it. Overall disappointing and bad value for money from start to finish

spot on, as always

Customer review rating 5.0/5

Kenneth Families - 29/09/2021 Confirmed reviews ALL

the front desk staff was excellent, just excellent. room is perfectly fine. A tip: if we ask for 2 baby beds, immediately provide 2 extra towels also. But no worries. One of the waiters at the restaurant had bad BO, he stank really badly. A shame, because the dinner was excellent, a really pleasant surprise. Overall, superb. We'll certainly be back.

Dear Guest, Thank you for the great review of our hotel! Concerning the extra towels, we will discuss it with the housekeeping, to avoid this kind of situation. We apologize for the incovenience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Great stay in a lovely hotel in a good location

Customer review rating 5.0/5

Steve Couples - 23/09/2021 Confirmed reviews ALL

A one night overnight stay in the Mercure. We had booked in online so it was simply a case of parking briefly outside, attending at reception and then parking in the underground car park. The room was spacious and conformable and the hotel facilities are excellent with a very nice bar and lounge area - indoors and outdoors. There is an outdoor pool but we didn't have the time to make use of it. It is a short 10-15 minute walk to the city centre and there is plenty of public transport available should you need it.

Dear Mr D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Comfortable sound proofed room & a good stopover location for travelling either north to the channel ports or south to the sun!

Customer review rating 4.0/5

J C. Couples - 22/09/2021 Confirmed reviews ALL

The location is roughly a good 10 minute walk to the old town, which of mobile, isn’t a problem. The evening meal & breakfast was very nice & staff were pleasant & helpful.

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

enjoyable experience

Customer review rating 4.5/5

Stefan S. Couples - 12/09/2021 Confirmed reviews ALL

We stayed for 3 nights, without any inconvenience. The only "minus" is the lack of information / organisation regarding the use of the swimming pool. A "dressing area" on the ground floor would not be a luxury. A warning ahead that no robes are available in the rooms (exclusively for suites, as we learned on the spot) might have allowed us to bring our own.

Dear Mr S., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

good staff, comfortable stay.

Customer review rating 4.0/5

I. G. Couples - 05/09/2021 Confirmed reviews ALL

For once, we arrived earlier at about 17.00 and were able to sit in the sun with a glass of wine. Wonderful. We moved to the outside seats of the restaurant early too, and this helped with the service. The started was excellent. The main course was very tasty, but I had never had under cut of fillet before. It is not an English cut. Though very tasty, it was difficult to cut and chew. This may just be my inexperience with this cut. My wife scraped the beef off of one side and left the remaining tough piece. Both sides of mine were tough so, after struggling to cut through it and chewing each piece for quite along time, I gave up half way. A pity, as everything else was superb.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Short stay in Dijon

Customer review rating 4.5/5

June Couples - 02/09/2021 Confirmed reviews ALL

Really lovely hotel just opposite the opera Felt very Covid secure Lovely breakfast selection Parking onsite Very helpful staff

Dear Mrs l., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Nice hotel, a shame about the restaurant

Customer review rating 3.5/5

Anonymous Couples - 23/08/2021 Confirmed reviews ALL

The hotel was well-organised, clean and comfortable, with friendly and helpful staff. Eating in the restaurant was a big mistake: expensive, poor quality food, poorly cooked (we left as much as we ate) and indifferent service.

Dear Mr S., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Well located nearby the centre of Dijon

Customer review rating 4.0/5

Piet Families - 16/08/2021 Confirmed reviews ALL

Nice room, perfect airco, friendly personnel. Special thanks to fix the issue with the mini bar. Nice swimming pool. Extra loungers and parasols at the pool would be appreciated.

Dear Mr N., We very much appreciate your comments regarding your stay at our hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Perfect stopover on our way to the Alps

Customer review rating 4.5/5

Debra F. Couples - 13/08/2021 Confirmed reviews ALL

The hotel was perfectly located with easy access from the motorways and yet walking distance to the historic centre. The car parking is very secure, the rooms are comfortable, check in was easy and the on site restaurant was excellent.

Dear Mrs F., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Good stay

Customer review rating 3.0/5

Paul Friends - 08/08/2021 Confirmed reviews ALL

A little difficult at first to find the hotel as the Ibis was the major hotel noticeable however, staff helpful but not all services available

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Well located with lovely breakfast and very comfortable bed!

Customer review rating 4.5/5

Karen Solo - 01/08/2021 Confirmed reviews ALL

It was very easy and ideal for a stop off travelling through France from England. It had everything I needed (parking, breakfast, comfortable stay). There was no room in the restaurant in the evening as it was a busy night for travelling but there are good restaurants only 5 minutes walk away.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Overnight stay - got what we needed

Customer review rating 4.0/5

Annette Families - 27/07/2021 Confirmed reviews ALL

Nothing to complain about… twin room, but with 3 beds.spacious.all facilities present

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime HAKIM Directeur d'exploitation Hôtel Mercure Dijon centre Clemenceau

Wonderful stay at Hotel Mercure Dijon Centre Clemenceau

TripAdvisor rating 5.0/5

JaoEtClarahR 25/07/2020 TripAdvisor review

We stayed 2 nights at this hotel due to particular circumstances. The room size is big, separate bathroom separate toilets, mini-bar, coffee machine, safe, flat TV and free wifi. The room and the hotel are very clean, parking was free, it has a gastronomic restaurant and private swimming pool. Our room was overlooking the swimming pool. The personnel was very helpful and allowed us to late checking.

DearJaoEtClarahR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dijon stopover

TripAdvisor rating 5.0/5

ronmE1817NS 08/03/2020 TripAdvisor review

Easy to find the hotel. Helpful staff at check-in and parking on site. Room excellent with quiet outlook. Evening meal and breakfast very good too- waiters in restaurant gave some good advice re the menu.

Comfortable and friendly hotel

TripAdvisor rating 5.0/5

Maps06060167193 02/02/2020 TripAdvisor review

The hotel is conveniently placed for the center of Dijon, with comfortable rooms, and a top class restaurant. We enjoyed a pleasant walk in the old town, a welcome drink in the bar, and great meal. We will return again soon.

Great Séjour

TripAdvisor rating 5.0/5

pbellero Family - 14/01/2020 TripAdvisor review

The hotel is very nice and modern. The whole staff is very friendly. They accept pets and have a private parking. Just perfect for travellers like me. Fast check-in and check-out. Good value. I definetly reccommend it.

Dear pbellero, Thank you very much for your recent stay and for taking the time to leave a public and positive comment about our hotel. We were delighted to read your comment and ratings and happy to see that you spent an enjoyable moment with us. I will share your comments with the team members which are always eager to receive positive feedback. Comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and always will be our pleasure to host you every time you visit Dijon ! Best regards

Bad service at reception and restaurant

TripAdvisor rating 2.0/5

107philipp Couples - 26/09/2019 TripAdvisor review

Worst stay ever in an Accor hotel. After many years of member of which 5 years of gold/platinum we are never had a more bad welcome. By the check in kindly asked if an upgrade was possible. Answer was a short NO (if fully booked I fully understand of course, but the way was very crude). If I could have also a welcome drink for my wife (see had a congress for Zonta)? Answer no, otherwise they would loose there franchise from Accor!!! Accor was strictly controlling the welcome drinks... ???? and this for a Petit Chablis of 6,5€. I never had this in my live over 3 continents in Accor. If your are platinum, she liked to humilate the customer I had the impression. I went for a bottle of Saint-Veran myself. The last morning a asked for a short late check-out( 1/2-1 hour) because my wife was stil at the Zonta conference. AWNSER NO!!! why? all room must be ready by 6 pm, deslolé!! ( I was a "false désolé", see just liked to treat me bad!). I can not image that all the rooms must been clean at 12 sharp if so many are leaving at the end of the conference. Overall there was in the restaurant and the bar not enough staff for a fully booked hotel (!) near a conference center. The breakfast was to late refilled, only half of the coffee-machines did work and we need to clean a table owerself in order to have breakfast. Always go together as a couple to breafast in the morning! My wife went 15 min earlier because of her conference. The room nr was already marked and I could not get in (apparently I was considerd as a thief who wants 2 breakfast!) at the end I could get in.

Mercure Hotel Dijon

TripAdvisor rating 3.0/5

Monica G Family - 28/07/2019 TripAdvisor review

Check in/out staff nice enough, rooms modern and wide, well equipped with everything. A very negative note, however, goes to the hotel restaurant. I would've willingly paid the exaggerated price, if the food hadn't been so poorly cooked, and especially if we hadn't had to share our meal with dozens of flies. Pretentious, without delivering at all, it left a bitter aftertaste to the whole stay.

Dear Monica G, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Dijon Centre Clemenceau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthias PHILIPPS

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