Hotel Mercure Dijon Centre Clemenceau 4 stars

Customer review rating 4.5/5 5,658 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Hotel Mercure Dijon Centre Clemenceau
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+ 22 Services

Hotel extras

  • Located 2 tram stops from the city center

  • Delicious room service offer available

  • Lounge terrace and heated outdoor pool (open from May to October)

  • WIFI available for all your stays

  • Free parking with 70 spaces for vehicles up to5 ft. 11 (1.8 m)

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor heated pool
  • Fitness centre (Nearby)
  • Tennis
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Copy/print service available
Information message

Hotel location

Hotel Mercure Dijon Centre Clemenceau

22 boulevard de la Marne
21000
dijon
france

Tel: +33380723113

Fax: (+33)3/80736145

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT DIJON At 10km / 6.21 miles

  • By plane

    GENEVA COINTRIN At 200km / 124.28 miles

  • By plane

    LYON At 125km / 77.68 miles

  • By plane

    PARIS ORLY At 300.03km / 186.43 miles

  • By helicopter

    AERODROME DE DAROIS At 13km / 8.08 miles

  • By car

    DIJON CENTRE At 13km / 8.08 miles

  • By car

    DIJON SORTIE 2 At 7km / 4.35 miles

  • By car

    DIJON SORTIE 4 At 15km / 9.38 miles

  • By train

    DIJON VILLE At 2km / 1.24 miles

GPS :47.328185, 5.051211

Companies

  • GROUPAMA 0.4 km / 0.25 mi
  • LABORATOIRES FOURNIER 6.0 km / 3.73 mi
  • ZAE CAP NORD 2.0 km / 1.24 mi
Companies

Your meetings and events

The hotel has five meeting rooms, all with natural light, which can hold up to 100 people. All our rooms are soundproofed and equipped with free Wi-Fi access and two video projectors.

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Lectern

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from the different categories available: a Standard Room overlooking the auditorium or the garden, an elegantly decorated Superior Room, or a Privilege Room offering a wide range of services.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City View, Pool side, Garden View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City View, Pool side, Garden View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Pool side, Garden View, Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

LE CHATEAU BOURGOGNE

Type of cuisine: Gourmet

Sophisticated cuisine in friendly surroundings. All of the menus are prepared by the chef with local, seasonal produce. On sunny days, lunch or dinner can be served on the poolside terrace.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

M21

Non contractual photo

Le M21 is open until midnight. A mix of modernity, elegance and comfort welcomes you to this bar decorated in warm and harmonious colors. Extend your evening with a glass of wine after a concert at the Auditorium or Zénith de Dijon.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Dijon Centre Clemenceau

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,658 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,469 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

good stay

Customer review rating 4.5/5

Anonymous Solo - 04/01/2021 Confirmed reviews ALL

I spent the New Year's Eve of 2021 in this hotel. Overall it was a nice stay.

Dear Monique S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline ROUX Chef de Réception Hôtel Mercure Dijon centre Clemenceau

Good rooms, terrible mix up on breakfast in room

Customer review rating 4.5/5

I. G. Couples - 04/12/2020 Confirmed reviews ALL

Moved to Mercure in preference to Novotel because of the room standard. Room was excellent. Staff were trying to be helpful. However, a mix up on breakfast caused us to be late leaving and was very frustrating. We ordered for 08.00. At 8.25, we called down to chase and were told it would be with us soon. At 8.40, it arrived. However, my wifes fruit salad and the cooked items (sausage, egg, bacon) were missing. The member of staff was almost in a panic whilst we sorted what was missing as he was clearly very busy. He promised the rest in 10 minutes. 20 minutes later, we phoned and were told they were waiting for the eggs. We said, don't worry about the eggs, just get the fruit salad and sausage and bacon. 15 minutes later, the person arrived with just two bowls containing scrambled eggs! We gave up and left. Instead of our planned departure by 08.45, it was almost 9.45 when we left. Also - the room's large coffee machine is located on a small tray in a high, dark location and is difficult to see. The note said fill the machine with the water in the bottle. However, half of the water leaked out because it was difficult to fill the machine at that height and ensure the container was fitted properly. Then, despite there still being about 4cm of water left, the machine would not turn on, apparently because there was not enough water in it. But if it needs a lot more water - why only leave a small bottle that is not enough? To make matters worse, we wanted this coffee at about 20.30 and, when the machine did not work, we phoned down for coffee - but it never arrived.

Dear G. I., Thank you for taking the time to share your thoughts about your stay at Mercure Dijon Clémenceau. I am very glad to read that you enjoyed the room. I am however sorry to know the service you encountered was not in line with the level of service we aim to deliver. Please accept my apologies and rest assured I have shared this feedback with our Food and Beverage Team. In the future, do not hesitate to ask our friendly team about the coffee machine in the room, which they will be more than happy to assist you. Thanks very much again for sharing your impressions with us. We are truly motivated to regain your trust by welcoming you back and make your stay an entire satisfaction. Kind regards, Maxime Hakim Operation Manager.

Very well located hotel with free parking

Customer review rating 4.5/5

M P. Couples - 27/10/2020 Confirmed reviews ALL

Clean and spacious room. 5-10 minutes walking to peatonal center. Breakfast was complete. Good Covid measures. Free parking. We didn’t use the swimming pool but it looked very nice. Everyone was very gentle.

Dear Antonio O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline ROUX Chef de Réception Hôtel Mercure Dijon centre Clemenceau

Top

Customer review rating 4.5/5

Thomas I. Families - 26/10/2020 Confirmed reviews ALL

Parfait

Dear Thomas I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline ROUX Chef de Réception Hôtel Mercure Dijon centre Clemenceau

one night in Mercure Dijon centre

Customer review rating 4.5/5

M. Business - 17/09/2020 Confirmed reviews ALL

Very good experience at the Mercure Centre Clemenceau hotel in Dijon. Very friendly staff in hotel & restaurant. Covid-19 precaution measures were well implemented. Hotel in perfectly located in downtown Dijon.

Good stay. Nice and clean place.

Customer review rating 4.5/5

Anonymous Families - 14/09/2020 Confirmed reviews ALL

Nice pace for one night. Good service. Good breakfast. Clean. Close to the center.

Very pleasant break

Customer review rating 4.5/5

Alex Couples - 07/09/2020 Confirmed reviews ALL

Stayed one night only on drive up to Calais from Provence. It was particularly nice to be able to swim and relax in the late afternoon sun by the pool. The secure parking was also ideal. Room was comfortable and had everything we needed.

Very good stay

Customer review rating 4.5/5

Anonymous Couples - 06/09/2020 Confirmed reviews ALL

excellent service, good restaurant

Poor booking result

Customer review rating 4.5/5

Jim P. Couples - 18/08/2020 Confirmed reviews ALL

Arrived to find no booking although I had a confirmed booking number

alles ok

Customer review rating 4.5/5

P. Couples - 17/08/2020 Confirmed reviews ALL

alles okay

Well located and very well organized hotel

Customer review rating 4.5/5

Luc G. Families - 11/08/2020 Confirmed reviews ALL

The hotel took very well care of us : hygiene measures against COVID contamination were strict, yet well implemented. The room was fresh despite the extreme heat outside. Cleanliness all over and very friendly personnel.

A good stay

Customer review rating 4.5/5

Paulino M. Couples - 10/08/2020 Confirmed reviews ALL

A good stay like every Mercure stay. The measurements against the COVID could be better on the restaurant.

A 4 stars hotel with a heat of 2, 3 stars

Customer review rating 4.5/5

Anonymous Couples - 07/08/2020 Confirmed reviews ALL

Dear All, We have stayed one weekend at your hotel and in general we did not have a good experience. What we can say in positive is the check-in, it was fast and a the receptionist was kind. When arriving the at the room, we felt good. The structure is very nice. However the next day in the morning the bathroom was smelling sewer. Honestly we did not had the energy to ask to change the room due to the Covid situation so we kept the door closed and it was fine. On the same day, end of the day we would like to chill a little bit next to the pool and take a beer. The waiter at the bar was in his "own world" and very demotivated at the bar. He could not come by himself and ask if we needed anything. My husband went to the bar and asked a beer. The same beer. Arriving at the table 2 different glasses. No attention to the service. I think a 4 stars hotel needs to pay attention on this at least. No motivation from the waiter, at all. During the night we had a lot of wind in Dijon and the pool got a lot of leaves from the trees. In the morning(Saturday) it was 11am and the leaves were still there. Clients we swimming on that . By noon we saw a person cleaning but only half of the leaves were taken out. Saturday night we go out and returning to the hotel we try to enter the parking. Its fully booked. We call the reception and the say: It's fully booked. The only thing said, no excuses, no explanations on how we could park our car. We had to ask what to do. Check-out morning we put our key in the box , a simple "Avoir", nothing else at all. Honestly i'm not the person who likes to complain but we are very disappointed with the service thinking of the employees. I don't if it is the situation but they seem very demotivated and not involved in this beautiful world of hospitality. I've studied and work on the hospitality so it's sad to see that. In any case the hotel has a very good location, potential and structure. Thank you for your time.

Clean, well organised for COVId

Customer review rating 4.5/5

Jb H. Couples - 02/08/2020 Confirmed reviews ALL

Single night stay en route back to H.. Very well organised with respect to COVId. Pleasant clean room with great bathroom. Breakfast also well organised.

Excellent stay - comfort and service.

Customer review rating 4.5/5

Anonymous Families - 01/08/2020 Confirmed reviews ALL

Excellent stay - comfort and service. The car park, however, is far too narrow for cars.

Great stat

Customer review rating 4.5/5

Robin Couples - 29/07/2020 Confirmed reviews ALL

Very good COVID processes in place and felt at ease with in the current climate

Wonderful stay at Hotel Mercure Dijon Centre Clemenceau

TripAdvisor rating 4.0/5

JaoEtClarahR 25/07/2020 TripAdvisor review

We stayed 2 nights at this hotel due to particular circumstances. The room size is big, separate bathroom separate toilets, mini-bar, coffee machine, safe, flat TV and free wifi. The room and the hotel are very clean, parking was free, it has a gastronomic restaurant and private swimming pool. Our room was overlooking the swimming pool. The personnel was very helpful and allowed us to late checking.

DearJaoEtClarahR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Despite COVID-19 madness - Definitely a good experience as usual

Customer review rating 4.5/5

Olivier M. Families - 18/07/2020 Confirmed reviews ALL

Great welcome staff. Great Bistrot at lunch time with very kids friendly environment and kind people with our child. In addition, the price stays a bit above from others ACCOR hotels in Dijon (that we have as well tested) but the service at the hotel makes definitely the difference. Thank you.

Comfortable, clean and safe.

Customer review rating 4.5/5

Tony C. Solo - 17/07/2020 Confirmed reviews ALL

This was my first night away from since since the coronavirus lockdown in March. After gingerly negotiating the confines of the car park, it was clear I was in safe hands. COVID security was fully on board to put any weary travellers mind at ease. I enjoyed probably my most restful night’s sleep in months.0

Everything Perfect! Staff hyper-vigilant on masks and precautions

Customer review rating 4.5/5

Shaun L. Couples - 07/07/2020 Confirmed reviews ALL

Even better than usual because breakfast was a la carte instead of buffet and service was super efficient

Our most recent 20 reviews

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