Hotel - Mercure Metz Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Metz Centre Hotel

4.0/5 919 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

ARSENAL1 km / 0.63 mi

Exhibition centre

PALAIS DES CONGRES5 km / 3.13 mi

Your meetings and events

With five naturally lit meeting rooms, the Mercure Metz Centre is the ideal hotel for your seminars and banquets.

Mercure Metz Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VERDUN 60 m2 2 m 55 25 25 30 30
TOUL - VERDUN 120 m2 2 m 100 45 0 60 60
METZ - TOUL - VERDUN 180 m2 2 m 150 60 0 80 80
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

  • 112 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet with beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Manual temperature control
    • Satellite/cable colour TV
    • Telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 3,898 reviews

Our guest reviews for
Mercure Metz Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 919 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 18/02/2020 Confirmed reviews ALL
« Well located and good stay »

Easy going

15/02/2020 TripAdvisor review
« Marvelous Mercure »

This hotel is super, comfortable beds great efficient staff and parking on site. On our way skiing it was a good stop over for us .The staff were attentive ,the breakfast was typically extensive for a Mercure. I dread the fact they are going to "funk up "this hotel with a tatty industrial make over a la 'parc des expositions' Mercure Reims DON'T SPOIL IT ACCOR PLEASE !!!

Kerrigan Business - 16/01/2020 Confirmed reviews ALL
« A bit disappointed »

Comfort of the bed is ok but poor wallpaper and paint on the walls. The opened shower lets the water flows over the shower room. Not easy to fulfill the boiler with the sink. The flash of the fire alarm is surprising during the night. A weird noise was audible every minute which kept me awake.

Jean P. D. Couples - 09/01/2020 Confirmed reviews ALL
« Experience »

Experience was ok with Merure Metz with one important exception: Every time we go to the Mercure Metz , the system of magnetically opening the door of the room is failing and we have to go back every time to the reception to reactivate the cards.... With kind regards

G M. Solo - 09/01/2020 Confirmed reviews ALL
« Good and comfortable »

Very helpful hotel receptionist helped me find a local restaurant on New Year's Day evening when most establishments were closed. The room was clean and to a good standard. Breakfast in the morning was a bit disappointing for a vegetarian.

Mary P. Couples - 06/01/2020 Confirmed reviews ALL
« It was difficult because the door key would not work, but Receptionist was very helpful. »

Telephone cable kept falling out from the phone. Lighting was poor in the bedroom. Door key would not work. Internet access very slow and not worth using. Bed is very comfortable and Receptionist and Dining Room staff very helpful.

Emily Families - 06/01/2020 Confirmed reviews ALL
« Very nice staff. The rooms were a little dated. Beds are extremely comfortable. »

We enjoyed it. The staff are friendly and helpful. The shower excellent and the bed very comfortable. I would have liked some tea bags (there were only infusion ones). The kettle plug is dangerously positioned on the top in a multi plug. The breakfast was good, but the coffee not warm from the coffee machine.

Anonymous Families - 06/01/2020 Confirmed reviews ALL

good room. expensive wine.

G Business - 26/12/2019 Confirmed reviews ALL
« uncomplicated and all as planned »

the usual service as expected but the room quality is unstable. profanity stickers were found under the table which apparently were missed by the cleaning personnel.

S G. Couples - 25/12/2019 Confirmed reviews ALL
« Great service, nice room, good location »

Hotel was easy to find from the autoroute onto Avenue Foch. Lovely warm welcome at reception, nice room and great to have a table and chairs to picnic at. Good central location.

Anonymous Business - 16/12/2019 Confirmed reviews ALL
« satisfait »

__

Mike C. Couples - 09/12/2019 Confirmed reviews ALL

efficient stay

Giovanni R. Families - 01/12/2019 Confirmed reviews ALL
« Well satisfied »

Comfortable rooms, good breakfast selection, courteous front desk personnel, and convenient private parking.

Lynn Business - 23/09/2019 Confirmed reviews ALL
« business trip to Metz »

An absolute pleasure, as always. The staff were very helpful and welcoming. The food was imaginative and very tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The all team thanks you for your comment, and especially on the fact that you have been welcomed as a family member. Regarding breakfast, the presence of crudity can be considered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Paul W. Friends - 16/09/2019 Confirmed reviews ALL
« Very disappointed to be held to ransom on parking with no previous warning that it was paid for »

We like the hotel and the location and it would be one of our regular stops for our Group tours two or three times a year. But the whole stay was tainted by the demand for 11 Euros per parking space that had to be paid before they would give us any room keys. We are a motorcycle touring group and have not been charged any parking fees by any other hotel over the last five years and we were certainly not warned that there was a parking charge for staying at Mercure Metz, this was free last time. We felt the staff were completely inflexible on this, to the point of being rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Actually since January 2019 the parking is paying. The information is noted on all our email correspondence, and on our quotes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Solo travel - 10/09/2019 TripAdvisor review
« One night stay »

Though difficult to reach in the one way system of Metz streets... the hotel was very good, staff very pleasant and a good location, very central. The restaurant was good and the breakfast definitely up to standard!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Bonjour ! Hello ! We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, François-Xavier Pauchard General Manager

Mi… Couples - 09/09/2019 Confirmed reviews ALL
« parfgait »

ras

Patricia Couples - 07/09/2019 Confirmed reviews ALL
« Friendly hotel »

From arrival to departure, we found this hotel met all our needs: the front desk staff were friendly and helpful; the parking lot on the hotel grounds was spacious, easy to use and safe. Breakfast was very good.

Rosieb Couples - 06/09/2019 Confirmed reviews ALL
« Room lovely but bed very uncomfortable »

I was disappointed with both the bed and pillows.

Mf Business - 02/09/2019 Confirmed reviews ALL
« Quality not up to Mercure standards »

Old rooms in bad condition

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