Hotel - Hotel Mercure Paris Orly Tech Airport
Mercure Hotel Mercure Hotel

Hotel Mercure Paris Orly Tech Airport

4.0/5 549 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:30-23:00
    • Opening hours : Week-end 19:30-23:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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As of May 2019, our teams will enjoy helping you discover our new Mercure Hotel, renovated for a delightful journey between heaven and earth.

Hotel location

Companies and event centres nearby

Company

AIR FRANCE PARAY-VIEILLE-POSTE1.5 km / 0.93 mi
AIR LIB1 km / 0.62 mi

Congress centre

ESPACE JEAN MONNET1 km / 0.62 mi

Exhibition centre

PARC DES EXPOSITIONS20 km / 12.43 mi VILLEPINTE35 km / 21.88 mi

Your meetings and events

The Mercure Orly will be pleased to help host your seminars, meetings and training courses in one of its six fully-equipped meeting rooms, with free Wi-Fi access. Free airport shuttle bus and a hotel car park with 120 spaces.Personalized or à la carte dining is available when you want to take a moment to relax. Meals are served in our Carnet de Voyages restaurant or in a private lounge.Our customer service representative will be happy to provide a personalized quotation for your requests. The representative will ensure your events run smoothly, greet your participants and provide assistance throughout.

Hotel Mercure Paris Orly Tech Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CORFOU 21 m2 2 m 16 0 6 9 0
TRIPOLI 26 m2 2 m 16 0 8 9 0
BERGAMO 40 m2 2 m 33 14 16 13 0
MATERA 51 m2 2 m 46 18 20 19 0
PIENZA 59 m2 2 m 49 22 24 25 0
HYDRA 150 m2 2 m 130 55 62 60 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Mercure Orly Aéroport offers air-conditioned rooms with free WIFI access, Canal+ and Bein Sport channels. Choose between the Standard Room, Privilege Room or Family room according to your needs.

  • 189 rooms
  • 100% non-smoking hotel
  • 6 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 549 reviews

Our guest reviews for
Hotel Mercure Paris Orly Tech Airport

100% genuine reviews from our guests

Find out more
Chris Couples - 23/01/2020 Confirmed reviews ALL
« Cool hotel next to airport ! »

Excellent stopover, extended and completely renovated hotel compared to 3 yrs ago. Really nice bar and restaurant area - trendy ‘piazza style’ layout - lots of space to chill out before a very nice dinner at sensible cost. Relaxed and courteous service at check in/out, aperitivo & dinner. Rooms completely redone - comfortable, perfectly clean and absolutely quiet - two layers of double glazing - unobtrusive aircon = good sleep before long-haul flight - dedicated shuttle < 5 mins to terminals, after an ample and excellent breakfast, we’ll stay again!

Hich Business - 16/01/2020 Confirmed reviews ALL

I found the staff a bit rude. Discussing and laughing together while you are waiting at the reception AND the bar as well Room with a medical atmosphere ... even if brand new

Our hotel has responded to the review
Our hotel has responded to the review

Dear HICHAM B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Tech Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Mercure Paris Orly Tech Airport

Andrew B. Business - 10/01/2020 Confirmed reviews ALL
« Nice Hotel, comfortable but restaurant was under staffed »

enjoyed my stay very much except for the restaurant/bar where I had a meal in the evening. The service was poor and this was due simply to the fact that there were not enough staff to look after the number of people in the restaurant.

Jean P. C. W. Couples - 15/12/2019 Confirmed reviews ALL
« Good »

Good

Andrew B. Business - 06/12/2019 Confirmed reviews ALL
« Nice hotel, comfortable and modern »

A good experience, friendly staff greeted me on arrival, nice room, great bed, nice restaurant good food, friendly staff. The refurbishment of the hotel has been done to a very high standard, the rooms and all of the facilities are excellent, good for short stays and meetings. I was very impressed with the quality overall.

Anonymous Business - 20/11/2019 Confirmed reviews ALL
« Nice hotel, slow bar and food service »

It is a great hotel, great location, but eating in the evening took forever to get served, forever to get more wine, etc. All very friendly but not very efficient. Running around doing non-essential tasks and talking to colleagues while guests wait and get frustrated.

Walter B. Business - 18/11/2019 Confirmed reviews ALL
« The new hotel has some potential, but the check-in/check-out/invoicing process is rather slow »

Checkin process was very slow. The reception staff are overstrained. If a group arrives they are lost and it takes hours to check-in. At the end, the invoice was wrong and needed correction. The breakfast is acceptable, but there are neither fresh vegetables available nor can be arranged. The sink in the room was defect and the room maid did not recognize it. However, the staff were very friendly and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Tech Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the different problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Mercure Paris Orly Tech Airport

Anonymous Business - 14/11/2019 Confirmed reviews ALL
« Top »

Top

Anonymous Business - 07/11/2019 Confirmed reviews ALL
« Convenient Hotel with easy access to the Airport and business park »

I stayed for a short-stay. The room was clean, bed was good, airco was good, breakfast good and the personnel friendly and helpful.

Raymond Business - 03/11/2019 Confirmed reviews ALL
« perfect die to Sophia »

I had a good warm welkome and help all the time by someone named Sophia. She gives the hotel an personal touch and makes u feel at home and comfortable! I personally think that this is precious for any hotel

Marion Business - 30/10/2019 Confirmed reviews ALL
« nice atmosphere »

it was just for one night. Nice and quiet room. Good breakfast

Bram Business - 25/10/2019 Confirmed reviews ALL
« Nice hotel with very friendly staff. »

For the first time back since many years in this Mercure hotel. Very nice rebuild, with nice rooms and good beds. Also very friendly staff, good breakfast and close by the tram.

Anonymous Business - 29/09/2019 Confirmed reviews ALL
« convenient »

TV was not working WIFI connection was poor

B. Business - 20/09/2019 Confirmed reviews ALL

I was dropped in your hotel by ibis styles due to overbooking. Not my choice unfortunatly.

Bernard B. Business - 17/09/2019 Confirmed reviews ALL
« Nice location for me »

Hotel brand new and nice but room have no charm. Looks like hospital rooms. Quiet disappointed for a brand new 4 star hotel

Anonymous Business - 16/09/2019 Confirmed reviews ALL
« Very good »

It was nice and cosy

Jessie M. Couples - 10/09/2019 Confirmed reviews ALL
« Nice clean hotel »

Love the interior of the lobby, how relaxed and homey it is. The whole hotel is clean and staff are very nice.

Karl Business - 08/09/2019 Confirmed reviews ALL
« Mercure Paris Orly »

Good dinner, basic breakfast New hotel, not fully finished with peculiar color/carpet choices

Anonymous Solo - 21/08/2019 Confirmed reviews ALL

A BIG problem was that there was no information about the shuttle bus service on the hotel’s website and the information on the shuttle bus stop at the airport was misleading! Noone picked ip the phone when I tried to call to find out how to get to the hotel and I ended up using a tram and walking long way because I was misinformed about the shuttle! The stay was ok, friendly front desk staff. The bathroom needs towel hooks close to the shower. The floor didn’t seem clean, I got some hair (not mine) stuck to my feet when I stepped on the carpet.

Anonymous Business - 20/08/2019 Confirmed reviews ALL
« Average performance by staff everywhere »

I stay regularly due to work location. Staff are not well trained and may also be understaffed. Breakfast items regularly run out and customers need to ask staff to restock virtually everything. No initiative to monitor and restock. Long waits for service including check in to get key. They do recognise me as a regular customer and remember my name which is nice. Cleaning of rooms not consistent. Regularly forget to restock water and leave toilet seats up after cleaning. Quality of fitout is poor as only 3 months old but shower and basin areas are staining.

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