Hotel - Mercure Reims Centre Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Reims Centre Cathedrale Hotel

3.5/5 1,719 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 14 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

MUMM3 km / 1.86 mi POMMERY3 km / 1.86 mi
PIPER HEIDSIECK3 km / 1.86 mi

Exhibition centre

CENTRE DES CONGRES1 km / 0.62 mi

Your meetings and events

Organize your business meetings in a relaxed atmosphere, just 45 minutes away from Paris by TGV. Make the most of our 10 meeting rooms that are equipped with high-performance technology and which can be adapted to suit any kind of event.Enjoy liaising with a single sales representative for a personalized service.Take advantage of a single representative for personalized service. We combine the practical and enjoyable by helping to organize your dinners in a prestigious champagne house (visit to wine cellars and champagne dinner).

Mercure Reims Centre Cathedrale Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHARLE VII 16 m2 2 m 19 0 19 15 0
CHARLES IX 16 m2 2 m 0 0 9 0 0
CHARLES VIII 16 m2 2 m 19 0 19 15 0
CHARLES IV 20 m2 2 m 19 0 19 15 0
CHARLES V 20 m2 2 m 19 0 19 15 0
CHARLES VI 30 m2 2 m 19 8 19 15 0
LOUIS XIV 60 m2 3 m 45 30 45 40 40
LOUIS XIII 69 m2 3 m 45 20 45 40 40
CLOVIS 80 m2 2 m 60 25 60 40 35
LOUIS XV 80 m2 3 m 70 30 70 50 50
XIII + XIV 130 m2 3 m 90 0 80 70 80
XIV + XV 140 m2 3 m 0 0 100 0 90
XIII + XIV + XV 210 m2 3 m 180 0 180 150 150
Espace de Réception 290 m2 3 m 0 0 350 0 250
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Audio and video equipment
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We have three room categories to meet your standards of comfort and make your stay easier.Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

  • 130 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toiletries available
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 5,527 reviews

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,719 reviews
Mnb Families - 19/02/2020 Confirmed reviews ALL
« Good facilities »

The room was a suite for 4 with good bedding and large. The only hiccups were overheating and the shower drain not flowing well. Breakfast good with large selection. I wished a bit more of fresh fruits and vegetables, but we managed to find apples. The scrambled eggs need to be reinvented, it's just a yellow thick paste. We were disappointed with room service. It doesn't operate outside of lunch and dinner and on Saturday nor Sunday. Even the few 24/24 options listed on the menu were not available. Staff very kind and ready to help, especially the maid.

Beth L. Couples - 12/02/2020 Confirmed reviews ALL
« Have not stayed »

You seem to have poor information

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beth L., Thank you for taking the time to answer us. We aprologize for the wrong sending. Have a nice day Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Keith P. Couples - 05/02/2020 Confirmed reviews ALL
« excellent stop over en route from our house in Italy to the UK »

We had a very good stay. We were upgraded to a suite on the 5th floor - absolutely fabulous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith P., We very much appreciate your comments regarding your stay at the hôtel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. We are glad that you appreciate the upgrade on your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Anonymous Couples - 29/01/2020 Confirmed reviews ALL
« courteous service and very polite »

will stay again without hesitation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marek S., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. Thank you to mention the excellent service of waitress in the restaurant ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Toothy008 Business - 23/01/2020 Confirmed reviews ALL
« Great hotel »

This was my third visit to this girl over a lengthy period. I am pleased to say on each occasion the hotel has been great. Excellent reception, good restaurant with attentive staff and the room very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback, especially from a regular guest ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Anonymous Business - 20/01/2020 Confirmed reviews ALL
« Well located »

Nice staff But the room was very cold

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. It is great to hear that you had a pleasant stay with us and that you appreciated our central location as well as our quality service. Please do not hesitate to inform our team of any issues or concerns you may encounter; they are always pleased to assist. It would be a pleasure to welcome you back on a future occasion. Kindest regards, Stéphanie GAGNOUX, General Manager

Mr G. Business - 15/01/2020 Confirmed reviews ALL
« Overnight business stay »

Very convenient hotel for the city centre or football stadium with easy access from motorway networks. Underground car park is also very handy. Staff always friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ty G., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Anonymous Couples - 14/01/2020 Confirmed reviews ALL
« good stay at a good price »

The hotel was ok, the room was a bit tired, but the location was good, and free parking, but the food was excellent and the staff were too

Our hotel has responded to the review
Our hotel has responded to the review

Dear William W., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. Thank you to mention our staff and the quality of the restaurant Le Rem' Renovations works will take place in end of 2020 ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Gt Couples - 11/01/2020 Confirmed reviews ALL
« great stopover enroute to Alps »

Sopped there because of the Tesla destination chargers, unfortunately not working, however ended up charging on a standard outlet which was ok. Hotel great - food in the restaurant was surprisingly good. Close to city centre..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback of your recent stay. We are thrilled that you enjoyed your visit and had a great dining experience with us. We apologise for the inconvenience, we regret that our Tesla chargers were out of order during your time with us, we can advise that this issue has now been fixed. It would be a pleasure to welcome you on a future occasion. Kindest regards, Stéphanie GAGNOUX, General Manager

Couples - 11/01/2020 TripAdvisor review
« simply the best Mercure we have stayed in »

On arrival the reception staff could not have been more helpful, extending to providing a trolley for a suitcases without a prompt; our room was an unsolicited upgrade and it certainly lived up to its designation" premier". we arrived at midday just before the restaurant closed but even so the staff were so obliging especially in welcoming our dog who is thoroughly conversant with the rules. having viewed the city and the cathedral which was within easy walking distance, we returned for our evening meal. again the staff could not be faulted. It was also very good value with the commended wine of good quality and price. The comfort of our room extended to the bed and pillows and the extras, coffee machine and fridge; The breakfast was well prepared but suffered a little from presentation; If you have a high vehicle then parking may be limited but was certainly convenient. Please check laundry for cleanliness and provide a non-slip mat in the shower.

Mary H. Friends - 07/01/2020 Confirmed reviews ALL
« good overnight stop easy to find food good staff always very pleasant helpful etc »

often stay here as convenient for overnight stop - over the years has improved standard considerably, apart from the ramp to covered garage area Really hate this and wish it could be altered Staff always excellent friendly helpful etc. The lady in the restaurant has been there many years and always remembers us and welcomes us with a smile

Philip P. Families - 07/01/2020 Confirmed reviews ALL
« Perfect »

Excellent service from the staff, excellent rooms. Great location and a lovely city.

Isabel D. Families - 06/01/2020 Confirmed reviews ALL
« Lovely, clean, good location »

We enjoyed staying. Your reception staff were fantastically helpful, with parking especially. The room was comfortable and clean. We ate in the restaurant, which was ok. We enjoyed some dishes, but not others. The service was a little forgetful and we had to ask for some things a few times.

David J. C. Couples - 05/01/2020 Confirmed reviews ALL
« Comfortable room, attentive staff, good food but two problems with the room »

The beds were comfortable, the restaurant was good, and the staff attentive to our requests. All this was up to the standards we expect of Mercure, if not even better in terms of staff helpfulness and courtesy. However, the heating in the room did not work, and nor did the TV. We were offered another room, but it was late, and we were tired. We were then provided with a portable heater, which worked fine. The TV however could to be solved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to send us your review. The comfort of our guests during their stay if very important to us, so it was a delight to know that you were pleased with your stay in our hotel. We regret that you experienced some issues with the room temperature, although it is rewarding to know that our team could find a quick solution. We are always on hand to assist in ensuring the satisfaction of every guest. Please know that we are looking into the matter regarding the TV. Thank you for letting us know that you enjoyed your dining experience at our restaurant, Le Rem. We are proud to offer a fresh and regional cuisine that rotates each season. We hope to welcome you back in the future, and we wish you an excellent New Year! Kind regards, Stéphanie GAGNOUX, General Manager

R P. Couples - 30/12/2019 Confirmed reviews ALL
« quite good but not the best Mercure. »

Not really near the cathedral. Actually nearer the motorway. As the hotel was very highly heated, we had the window open and suffered the constant traffic noise. We booked the half board option. The meal was ok , not as ni ce in reality as it sounded on the menu. My wife's leek starter was very undercooked and the leeks impossible to chew. The garage is pretty tricky to manoeuvre a 4x4 in and out. The bed was really comfortable. Having paid for a Privilege room we would have expected a nice bathroom not just a plastic shower cubicle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to review your recent stay. It is nice to know that you were pleased with the comfort of your bed. However, we regret that not everything was to your expectations and we have taken note of all your comments. Our team is always happy to assist wherever possible, so please don't hesitate to bring any issues or concerns to our attention during your stay. We hope to welcome you back on a future occasion and wish you the best for the festive season. Kind regards, Stéphanie GAGNOUX, General Manager

Lynn C. Couples - 28/12/2019 Confirmed reviews ALL
« Great location »

Convenient place for us to stop on our way back to UK, great location in Reims

Ali Families - 26/12/2019 Confirmed reviews ALL
« The best "stop over" Hotel we have experienced between the Uk and the Alps. »

Friendly, convenient with parking place on site, clean and comfy family room on 5th floor with view over Reims and cathedral. 10 mins walk to shops and sites. Nice atmosphere and excellent value. Enjoyed the breakfast in bed so we could get on our way early. we will be back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison W., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive a such positive feedback!! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Tony Couples - 18/12/2019 Confirmed reviews ALL
« Great Hotel »

Easy to find from motorway. Secure underground car park. Friendly efficient service. Room clean, comfortable and had a good nights sleep.

Manuela C. Couples - 17/12/2019 Confirmed reviews ALL

Good location, pleasant staff

L Solo - 16/12/2019 Confirmed reviews ALL
« A very good experience as always. »

Each time I stay at the Mercure Reims Centre Cathédrale I consistently have a positive experience. The service and welcome is professional, the room is comfortable and the facilities good but in particular the food, wine and service in the restaurant is always enjoyable.

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