Mercure Toulouse Centre Wilson Capitole hotel 4 stars

TripAdvisor rating 4.0/5 1,002 reviews

Mercure Toulouse Centre Wilson Capitole hotel
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+ 16 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • In the downtown area and a 5-minute walk from Place du Capitole

  • Metro station: lines A and B

  • Private car park with direct access to the rooms

  • Pierre Baudis conference center is 5 minutes away by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000
toulouse
france

Tel: +33534454060

Fax: (+33)5/34454061

Check-in from 14h00

Check out up to 12h00

  • BUS LIGNE 22 :  22 Jean Jaures

  • BUS LIGNE 23 :  23 Jean Jaures

  • BUS LIGNE 29 :  29 Jean Jaures

  • BUS LIGNE 38 :  38 Jean Jaures

  • Bus :  23 Jean Jaures

  • CAPITOLE :  1 Jean Jaures

  • CAPITOLE :  A Jean Jaures

  • JEAN JAURES :  B Jean Jaures

  • Métro :  Ligne A Jean Jaures

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles

  • By train

    MATABIAU At 1km / 0.62 miles

GPS :43.604654, 1.448382

Companies

  • AIRBUS 10.0 km / 6.25 mi
  • CNES 10.0 km / 6.25 mi
  • MATRA 10.0 km / 6.25 mi
Companies

Your meetings and events

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space. Or why not try our Junior Suites, spacious with a sitting area and sofa.

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room - 1 double bed and 1 single rollaway bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Privilege Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with balcony - 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

Bar Lounge

Non contractual photo

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.0/5

1,002 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Family trip to Toulouse

TripAdvisor rating 4.0/5

Sigit S Family - 21/09/2019 TripAdvisor review

1. Perfect location close to city centre, dining area and entertainment district 2. Newly furnished, clean and spacious room 3. Polite and attentive staff 4. Onsite parking is provided (limited spots)

Dear client, I would like to thank you for sharing your experience at the Mercure Wilson. We are delighted to read that you enjoyed your stay, both for the room and for the service. Our team takes it very seriously to meet the needs of our guests, as well as to advise them best for their stay in Toulouse.

Ideal location, and very nice' service

TripAdvisor rating 4.0/5

vastorri Couples - 04/06/2019 TripAdvisor review

Perfect location, and very nice welcome at arrival. Nice superior room with soft drinks mini bar offered. Convenient parking under the hotel, good for standard cars. Fresh fruit juice at breakfast. Coffee in the room from Nespresso

Dear client, What a pleasure to read your comment. It perfectly sums up the ambiance and philosophy of the Mercure Hotel Wilson. Your review will be highly appreciated by the TripAdvisor community, it is a perfect description of our hotel. We sincerely thank you for taking the time to write this lovely review and look forward to seeing you again soon.

Toulouse break

TripAdvisor rating 4.0/5

H7988KSjohnf Couples - 01/05/2019 TripAdvisor review

Pleasant well located hotel. Rooms were small and the car park very tight. No restaurant. Noise late at night from nearest Tapas bar. Gilets Jaunes were on the street not far from the hotel but were not a problem. Only France24 and CNN in english on the TV although some films were in VO so were in english. I would go somewhere else next time for a change

Dear client, It is with pleasure that I take note of your comment and I am delighted that our hotel contributed to the success of your stay in Toulouse. Your opinion is essential and encourages us to continue our efforts. I hope to welcome you back to the Mercure Wilson ..

An Overnight Stay

TripAdvisor rating 4.0/5

charlestO6720UN Business - 14/04/2019 TripAdvisor review

Was on an overnight stopover in Toulouse and wanted somewhere central to stay and knew the area so selected the Mercury Wilson .the stay was excellent the Hotel was as described. Plus was as I believed to be well placed for the Metro and some great restaurants very nearby.

Dear client, We thank you very much for your evaluation ! We are delighted to hear that you liked the hotel and its location. As you pointed out, The Mercure Wilson is ideally located in the heart of Toulouse. A big thank you for your compliments on our staff ! We are always available to our customers to make their stay as pleasant as possible.

Christmas market

TripAdvisor rating 4.0/5

Flyer35472922677 Friends getaway - 07/12/2018 TripAdvisor review

The purpose of the visit was to see the Christmas market, in that we were disappointed to a degree. However the hotel made up for that. Breakfast was a delight. Room service menu could be better. Staff very helpful and attentive. Would have no hesitation in staying in this hotel again.

Dear client, The Mercure Wilson team always goes out of their way to make you feel at home and we are very pleased to know that the goal was fully achieved during our stay with us. It is with great pleasure that we will welcome you again on your next trip to Toulouse

Really good city centre hotel

TripAdvisor rating 4.0/5

Fiona B Couples - 26/07/2018 TripAdvisor review

The hotel is ideally situated near lots of cafés, bars and restaurants as well as shops and the beautiful Place du Capitôle. Our room was clean and comfortable with plenty of storage space and a nice bathroom. Only one chair, though. The one thing we really disliked was the incense continually wafting through the reception area - couldn't get into the lift quick enough to get away from it! We didn't have breakfast at the hotel as it is expensive but many cafés nearby offer breakfast.

Dear client, We are very pleased that you have been touched by both the location of our establishment and the quality of service delivered by all our teams. Know that all of your remarks are taken into account and that they meet the desire of the hotel in the desire to offer quality services . We would be happy to welcome you again soon.

Great location. Lovely hotel.

TripAdvisor rating 4.0/5

ryanwagalway Couples - 28/06/2018 TripAdvisor review

On a quiet side street near Place Wilson and Capitole, in a trendy, classy area about 2 minute walk from Jaurès Metro station and 1 stop from Toulouse Matabiau main station. Hotel staff and very and helpful. Furnishings modern and attractive. Very well located for using the free city centre shuttle buses.

Dear client, Thank you for this excellent comment on your recent experience at the Mercure Wilson. We are delighted to know that the hotel, the professionalism of our team and the quality of the services offered have made this a pleasant stay. We hope to have the pleasure of welcoming you back to our hotel during your next trip to Toulouse.

Excellent Service and Great Location

TripAdvisor rating 4.0/5

MhavicFerrer Business - 27/06/2018 TripAdvisor review

The hotel is close to Jean Jares Metro station and a few minutes walk from Capitole. Celine in the guest reception was so accommodating and provides good customer service. She’s one of the great hotel staff I’ve encountered during my stay in Toulouse.

Dear client, I thank you for your compliments regarding the quality of our services. Constantly working to maintain a high level of service and a good reputation, we are delighted to read that we exceeded your expectations. Thank you again for your wonderful compliments and look forward to welcoming you soon.

Bad night sleep

TripAdvisor rating 4.0/5

wilshannon117 Business - 17/06/2018 TripAdvisor review

The water in my room toilet run all night , I was told the hotel was booked and they did not have another room they could move me to ,so I had to wait until the next morning for someone to fix the toilet. So I did not sleep well .

Dear client, First of all, we would like to thank all the teams for thanking you for staying in our hotel during your last visit to Toulouse and for taking the time to share your comments via the TripAdvisor website. Indeed, this allows us to correct our mistakes and make every effort to improve the quality of our services. I take note of the facts highlighted in your publication and it seems that your stay in our establishment did not fully meet your expectations. I would like to extend my sincerest apologies and look forward to seeing you again very soon at the Mercure Hotel Wilson.

Perfect short stay location

TripAdvisor rating 4.0/5

pksf2017 Family - 21/05/2018 TripAdvisor review

Central convenient location, Mercure Centre Wilson was the perfect choice for our short stay in Toulouse. Really impressed with the friendly reception staff who were French/English speaking. Small room but had all the amenities we needed, including a sofa bed already made up for my daughter. Would stay here again.

Dear client, We thank you very much for your kind message and your support, it's a real reward for our entire team. It is always a pleasure to read that our dear customers had a very good stay in Toulouse and in our hotel. We hope to see you again soon !

Central location

TripAdvisor rating 4.0/5

bjorgb2017 Couples - 31/10/2017 TripAdvisor review

We had a premium room with balcony on the fifth floor for 5 days. The room was rather small, but still had a comfortable chair and a small table in addition to a really big television screen. Nice bed. Cleaning was ok, but refill of soap, cotton pads, coffee capsules and teabags were a constant problem. I always had to go searching for the cleaning lady to get these things. Breakfast was very good and the man in charge of breakfast room on weekdays was fantastic! Missed him on his day off, but he works hard to keep everyone happy and deserves all the time off he can get!

Dear client, We would like to thank you for taking the time to share your impressions following your stay. We are delighted that you had a very pleasant stay and that you enjoyed the setting of the hotel, the quality of our breakfast and our welcome. Hoping to receive you very soon

Very good, but a lot compressed into a small space ...

TripAdvisor rating 4.0/5

TedBluto Couples - 30/06/2017 TripAdvisor review

This is a good hotel, very near the centre of Toulouse. The hotel is generally very good. But even the "privilege" rooms are fairly small, so be prepared for that. Also, the hotel's underground car-park is VERY tight to get in and out of, especially if you have a big car. It can be done, and it's very secure, but be prepared for some careful manoeuvring.

Dear client, You have taken the time to tell us your impressions of your stopover at the Mercure Wilson and we thank you. Please note that all your remarks are taken into account and that they meet the will of the hotel in the desire to offer quality services. We would be happy to welcome you again soon.

A pleasant and well located hotel

TripAdvisor rating 4.0/5

jadyenparis Couples - 27/06/2017 TripAdvisor review

We enjoyed our stay at this hotel which was an oasis of cool during the very hot weather in Toulouse. The hotel is well located for exploring Toulouse on foot or by métro for longer excursions. Hotel staff were pleasant and attended to our requirements prompty. The room was adequately-sized with a comfortable bed, safe, refrigerator, TV, WiFi and a large well-lit bathroom.

Dear client, It is with great pleasure that we have read your comment and are delighted to hear that you have had a great time with us. Your appreciation for our home, decor and quality bedding is important to us and we thank you. We look forward to welcoming you back to our hotel.

Spoilt by broken toilet seat

TripAdvisor rating 4.0/5

330jeremyg Couples - 25/04/2017 TripAdvisor review

The hotel is, on the whole, excellent, especially the location. On arrival the staff were great and we got a room upgrade. In the evening the bar waitress was very helpful However, after we came back to the hotel after the evening out, I used the toilet in our bathroom and when I sat down my leg was pinched. I thought I had sat incorrectly. I again used the bathroom during the night, and this reoccurred. In the morning I examined the toilet and found the seat to be cracked. I had a small bruise on my leg where it had been trapped in the crack. When I reported it to reception in the morning she didn't apologise but just made a note of the room number and said that she would get it replaced. She then said we had nothing to pay but being honest we said that we owed for a bar bill and the car park. She couldn't seem to find anything and got very flustered. When she did find the information, she then tried to add on the city tax we we had already paid. I then asked for someone to contact me regarding the issue with the toilet seat as I wasn't happy with how this had been dealt with. She then finally apologised and said she would get someone to call me. After 4 days I have heard nothing.

Dear customer, First of all, on behalf of all the teams, we would like to thank you for staying in our hotel during your last visit to Toulouse and for taking the time to share your comments on Trip Advisor. I take note of the facts highlighted in your publication and it seems that your stay in our establishment has not completely lived up to your expectations. Regarding toilet bowl, the rooms are inspected every day, and no problems of this type had been noted but we changed the scope after your departure. I would like to express my sincere apologies for this inconvenience and hope to have the pleasure of welcoming you again very soon at the Mercure Wilson Hotel.

Business Trip to Toulouse

TripAdvisor rating 4.0/5

marcinp677 Business - 12/02/2017 TripAdvisor review

Very good location for business trip. A lot of restaurants avialble nearby. Location in center in Toulouse. Wide range of food selection at breakfast. I strongly recommend to stay in Mercure Toulouse Centre Wilson Capitole

Dear marcinp677, First of all we want to thank you for sharing your experience, this is very important for us and our future customers. Thank you very much ! We are extremely pleased to know that the service has lived up to your expectations. See you soon !

Tucked away in Toulouse

TripAdvisor rating 4.0/5

BerchmansG Couples - 24/01/2017 TripAdvisor review

We stayed in this Hotel for 1 night. We arrived in the late afternoon and were warmly greeted and our registration was dealt with within minutes. We received much good information about the hotel and the surrounding interests. Our room was pleasant but a bit small. However it was very comfortable. The hotel was very quiet, the breakfast was excellent. Checkout was simple and speedy. Our bags were cared fro the enable a little last minute sightseeing. Very recommendable.

Cher berchmansG, The staff at the Mercure Wilson always do their utmost to make you feel at home and we are very happy to know that the goal was fully achieved during our stay with us. It is with great pleasure that we welcome you again on your next trip to Toulouse.

Excellent hotel, great location

TripAdvisor rating 4.0/5

Jean W Couples - 23/12/2016 TripAdvisor review

This was the perfect hotel for a short break - close to the city centre and the beautiful Christmas market, lots of restaurants and bars nearby and convenient to the Metro and the airport shuttle. Our room was clean and comfortable, as were the public areas, the breakfast was great and the staff were friendly, helpful and efficient.

Dear Jean W, It is with great pleasure that I take note of your comment and I am delighted that our contributed to the success of your stay. Your opinion is essential and encourages us to continue our efforts. I hope to welcome you again at the Mercure Wilson.

Breakfast is Excellent

TripAdvisor rating 4.0/5

Nihan A Business - 28/11/2016 TripAdvisor review

Rooms are small but they are enough. I have a bathtub in my bathroom. Breakfast is excellent you can find aynthing you need. Staff was friendly and helpful. There are two windows one after the other in the rooms.

Dear Nihan A, Thank you infinitely for your comment: we are happy that you seized the main part of our approach: the warm welcome, the quality of the listening and the care. Thank you for having appreciated the range of choice for the breakfast, a thing not going without the other one, the detail thus begins at table !

Mercure stay in Toulouse

TripAdvisor rating 4.0/5

vquadrini Business - 05/07/2016 TripAdvisor review

The hotel is nicely decorated. The location is very convenient close to restaurants and subway. The personnel is friendly. If I travel again to Toulouse I will definitely try to stay in this hotel again.

Cher vquadrini, It is with great pleasure that I read your comments, and thank you very much for taking the time to share with us your experience at the Mercure Wilson. We are delighted that the attention and quality of service offered by our team you have made to live a good experience ! Know that I have shared your compliments with the team members , and all are very flattered . I hope we have the opportunity to welcome you again in our hotel.

Few Days Visiting Toulouse

TripAdvisor rating 4.0/5

dvaitek Business - 04/07/2016 TripAdvisor review

I've stayed at this hotel approximately 4-5 times over the past 8 yrs. Centrally located: steps away from the Capitoul (main square). Close to all the shopping Toulouse has to offer (Chocolate, Pastries, Lafayette, Etam, etc). Walking distance to all the churches and Museums. All the staff are excellent (front desk, lobby bar, and breakfast). Very helpful and cheerful. Will continue to make this my first choice when visiting Toulouse.

Cher dvaitek, We are delighted that you have chosen the Mercure Wilson again and thank you infinitely for having left these comments on Tripadvisor . What a pleasure to read that you enjoyed the hotel , its location and especially the service of our teams. We strive every day to make impeccable service and be up to the expectations of our customers and we are delighted that we have managed to satisfy you. Thank you for your loyalty, we sincerely hope to see you soon.
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