Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

4.0/5 986 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIRBUS10 km / 6.25 mi MATRA10 km / 6.25 mi
CNES10 km / 6.25 mi

Congress centre

PIERRE BAUDIS CTR1.5 km / 0.93 mi

Your meetings and events

Mercure Toulouse Centre Wilson Capitole hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Labeda 90 m2 2 m 25 10 25 0 0
    • Screen
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 95 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 6,108 reviews

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 986 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 14/01/2020 Confirmed reviews ALL
« Centrally located hotel »

Very friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front office manager

Alessia Families - 02/01/2020 Confirmed reviews ALL
« Truly Gem in the City Centre »

Clean and silent room, friendly staff, yummy breakfast with lots of choices. I truly recommend this hotel to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessia, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Anonymous Business - 27/12/2019 Confirmed reviews ALL
« Very nice indeed. »

I very much enjoy your restaurant for breakfast. The food and staff are excellent. The front desk staff are also efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front office manager

Allan K. Business - 27/12/2019 Confirmed reviews ALL
« OK »

OK, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front office manager

Nicola C. Couples - 23/12/2019 Confirmed reviews ALL
« Perfect location! »

Friendly, helpful staff a good 4 star option in a very nice part of the city, surrounded by bars & restaurants. Our top floor room with a balcony was quite small but very cosy. Large TV, ok shower & separate loo which is a nice idea. Good coffee machine & complimentary soft drinks, reception happy to provide more if you ask. Extremely quiet & relaxing, didn’t try breakfast, the bar is in reception & not really somewhere to sit but handy if you want to take a drink to your room. Room service only available on weekdays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front office manager

Lucy B. Friends - 22/12/2019 Confirmed reviews ALL
« Nice rooms but poor air con and noise »

Rooms were clean and spacious but have very broken sleep due to becoming too warm in the rooms (despite turning heating off) and it being too noisy when opening windows due to nightclub downstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We don't have air-conditionning during this season and temperatures are unusually high for the season. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Renouf Front office manager

Anonymous Business - 19/12/2019 Confirmed reviews ALL
« Great stay »

Lovely staff and great location. Car park is quite small and challenging for foreign drivers, also only one way in and out. It takes getting used to, but quite challenging. I would recommend taking the metro instead if you can. Not sure how the 'bar' area works in terms of getting a drink, but it was nice. I couldnt quite figure it out, so I guess you have to ask the front desk. Breakfast was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Michael T. Business - 17/12/2019 Confirmed reviews ALL
« Excellent »

Much better than last time, a larger brighter room with no mosquitoes!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael t., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Mikael H. Business - 13/12/2019 Confirmed reviews ALL
« Barely acceptable »

Nice and helpful staff. Room was reasonably sized, but the air was stuffy. Appreciated the possibility to open the window to air the room. Like the fact that there was a bathtub. Would have appreciated more English channels on the TV. Breakfast was nice, good quality and variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikael H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Giuseppe M. Business - 13/12/2019 Confirmed reviews ALL
« 2 nights in Toulouse Centre »

Great hotel and location next to Place Wilson. Steps away from plCe du Capitole. Rooms are good size and breakfast had a great selection. Parking is a little tricky and tight but manageable. Overall great staff, welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppe M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Jose M. Business - 11/12/2019 Confirmed reviews ALL
« Average hotel, not ok for working »

The hotel room is average, but the conditions for working are not adequate since there is no proper desk and chair, but a Wheel table and a low profile armchair. Romm is very clean. Breakfast is wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Lc Business - 03/12/2019 Confirmed reviews ALL
« Normal Hotel experience »

Everything was proper and clean, friendly staff. But room was a small, and didn't even feature a desk - something that is useful to business travellers (which I assume makes up a good portion of the hotel's guests). I would have expected this, given the price tag. Breakfast was really good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

A. A. Families - 02/12/2019 Confirmed reviews ALL
« Extremely Rude Staff »

We arrived at the hotel, I presented myself and said I had reservations. The guy checked the computer and said "NO". Yeah, that was the end of our attendance: "NO". Typical French welcoming. Fortunately I had my reservations printed and showed them to him before he could ask us to leave, so, with extremey ill will, he could could do us the enormous favor of checking it again, when he found the reservations. No excuses presented, by the way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your comment about the pre authorization we do confirm it has been released upon departure. We sent the proof to the guest relation for them to send it to you. We are extremely surprised by your comment about our staff who do their best to welcome our guest, we think it's more a misunderstanding but we present you our sincerest apologies for the convenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Daniela Families - 01/12/2019 Confirmed reviews ALL
« Lovely stay in central Toulouse »

The room was small but very comfortable. We didn't have breakfast but we always felt welcome. It was a lovely hotel in central Toulouse.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager

Alex W. Business - 01/12/2019 Confirmed reviews ALL
« very pleasant stay »

helpful and friendly staff, comfortable room, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Stephanie Couples - 01/12/2019 Confirmed reviews ALL
« Stephanie »

Amazing location, clean hotel with very friendly staff. Delicious breakfast - great coffee!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Geerth Business - 29/11/2019 Confirmed reviews ALL
« Cosy Mercure hotel centrally located. »

Nice & modern rooms; very good breakfast, good coffee :-) Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod Directrice.

Duco Business - 29/11/2019 Confirmed reviews ALL
« Very small bathroom »

Not bad, but toilet space in bathroom is really the smallest I have ever experienced!!! This is un-acceptable for 4 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Mark C. Business - 28/11/2019 Confirmed reviews ALL
« Nice hotel, good atmosphere and extremely helpful staff »

Staff very welcoming and friendly. Great advice on shopping nearby, at breakfast and answering some questions that I had. All in all, an unusually pleasant experience on a business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Michel D. Couples - 27/11/2019 Confirmed reviews ALL
« Good location but even better we’re the staff. People make the difference. »

Excellentl

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

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