Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

4.0/5 969 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AIRBUS10 km / 6.25 mi MATRA10 km / 6.25 mi
CNES10 km / 6.25 mi

Congress centre

PIERRE BAUDIS CTR1.5 km / 0.93 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Labeda 90 m2 2 m 25 10 25 0 0
    • Screen
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 95 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 ALL Rating 5,963 reviews

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 969 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Geerth Business - 29/11/2019 Confirmed reviews ALL
« Cosy Mercure hotel centrally located. »

Nice & modern rooms; very good breakfast, good coffee :-) Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod Directrice.

Mark C. Business - 28/11/2019 Confirmed reviews ALL
« Nice hotel, good atmosphere and extremely helpful staff »

Staff very welcoming and friendly. Great advice on shopping nearby, at breakfast and answering some questions that I had. All in all, an unusually pleasant experience on a business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Michel D. Couples - 27/11/2019 Confirmed reviews ALL
« Good location but even better we’re the staff. People make the difference. »

Excellentl

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

John Couples - 26/11/2019 Confirmed reviews ALL
« Excellent location, friendly staff but toilet area of en-suite very cramped »

Excellent location, friendly staff but toilet area of en-suite very cramped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

C. P. H. B. Business - 26/11/2019 Confirmed reviews ALL
« Center Hotel with comfortable rooms »

Near to center; clean and comfortable rooms; maybe my room was a little bit too close to the elevator - noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. Philipp H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We took in note that you would prefer a room away from elevator. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 23/11/2019 Confirmed reviews ALL
« good »

well, staff at the reception kind of us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Anonymous Couples - 21/11/2019 Confirmed reviews ALL
« Good location, superb staff, good breakfast, poor room »

All hotel staff very welcoming and helpful - all deserve huge praise. The general décor and appointments of the hotel are excellent, as is its position near the Capitole. However, it is let down by the room which has little space, no writing desk and hardly any clothes storage. This seems to be because of a huge bathroom, badly designed (basin and wc tucked into corners) and wasted space in the centre. Such a pity!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Dennis U. Solo - 19/11/2019 Confirmed reviews ALL
« Great location, nice hotel »

Fine commercial hotel, well located in the midst of most of the action in Toulouse. Then again so is the sister hotel at st. George. My only gripe at both of my recent mercure stays are the wimpy plastic glasses in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis U., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Ilse Business - 16/11/2019 Confirmed reviews ALL
« Excellent hotel »

I have stayed here for two nights. Very friendly welcome at the reception, cosy area as well. Received a privilege room, which was well-equiped. Although the room was at the streetside, there was no noise at all. Breakfast area was very welcoming and you had the feeling you were at home. Love to come back. Hotel is situated in the city center and public transport is very easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Carol R. Couples - 12/11/2019 Confirmed reviews ALL
« Perfect location for a weekend in Toulouse »

We had a delightful time, were within walking or metro distance of all the sites we wished to visit. The staff was friendly, attentive and we had an exceptional stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Couples - 12/11/2019 Confirmed reviews ALL
« Right in the middle of Toulouse! »

Entering and parking in the garage is a real challenge (only for excellent drivers and well-equipped (mirrors, cameras) cars). Nice and friendly personnel. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Christine F. Friends - 11/11/2019 Confirmed reviews ALL
« Reliable hotel chain. »

Efficient reception. Thought bathroom needed updating. Very comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Happy T. Couples - 11/11/2019 Confirmed reviews ALL
« Great bed, super location and amazing staff »

The title says it all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Happy t., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Carles Business - 07/11/2019 Confirmed reviews ALL
« Great location and convenience »

The room was quite clean and comfortable with a big bed and a gorgeous TV screen. Full equipped bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 02/11/2019 Confirmed reviews ALL
« Short but sweet »

Staff very helpful and good location with access to many restaurants for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Annie J. Couples - 02/11/2019 Confirmed reviews ALL
« A very pleasant stay. »

We enjoyed being in a well designed hotel in a perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Glyn Business - 28/10/2019 Confirmed reviews ALL
« Very good »

really nice hotel, good and quite in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Al Business - 26/10/2019 Confirmed reviews ALL
« Great staff, but old stuffy hot room rough sheets meant little sleep over the three day stay. »

The room was dated. The air conditioning didn’t work. The room was hot and very stuffy. The bed seemed old and the sheets were of very low quality and rough to the touch. There were no choice of pillows and those provided were hot soft foam type which made sleep difficult and uncomfortable. The Air conditioning was turned off so it was not possible to cool or regulate the temperature in the hot stuffy room unless by opening a window. This then allowed all the noise of the city into the room. The bathroom door didn’t shut as the latch was worn and the toilet was loose. The shower temperature was difficult to finely adjust because the regulator was stiff. However the staff were fantastic, friendly helpful and accommodating which certainly helped. There are a lot better hotels in the capitole at this price point. Come on Accor this hotel needs some work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your comment about air conditioning, actually it is not possible to have air co and heater at the same period but you have the possibility to stop the heating in every room. Just for your information the hotel has been refurbished in 2014, and all the hotel's shit are new, we have changed them last summer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

J. W. Business - 26/10/2019 Confirmed reviews ALL
« Alles ok, very friendly people! »

Good. I would be very pleased, if the German Television channel could be changed to „ZDF“ instead of the not so relevant „RTL“. I like to stay in your hotel nearly every week during the next two years .... maybe there is a chance ....:-)?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joerg W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took the point about the german chanels and we will work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 23/10/2019 Confirmed reviews ALL
« Convenient, comfortable and stylish in the city centre. »

Very practical and quick check in and check out procedure. I like the style of the lobby. There are nice bottles on display but apparently nobody available to serve a drink. Otherwise staff is friendly and efficient. Room comfortable and nicely decorated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

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