Mercure Toulouse Centre Wilson Capitole hotel 4 stars

The hotel is ideally situated near lots of cafés, bars and restaurants as well as shops and the beautiful Place du Capitôle. Our room was clean and comfortable with plenty of storage space and a nice bathroom. Only one chair, though. The one thing we really disliked was the incense continually wafting through the reception area - couldn't get into the lift quick enough to get away from it! We didn't have breakfast at the hotel as it is expensive but many cafés nearby offer breakfast.

On a quiet side street near Place Wilson and Capitole, in a trendy, classy area about 2 minute walk from Jaurès Metro station and 1 stop from Toulouse Matabiau main station. Hotel staff and very and helpful. Furnishings modern and attractive. Very well located for using the free city centre shuttle buses.

The hotel is close to Jean Jares Metro station and a few minutes walk from Capitole. Celine in the guest reception was so accommodating and provides good customer service. She’s one of the great hotel staff I’ve encountered during my stay in Toulouse.

The water in my room toilet run all night , I was told the hotel was booked and they did not have another room they could move me to ,so I had to wait until the next morning for someone to fix the toilet. So I did not sleep well .

Central convenient location, Mercure Centre Wilson was the perfect choice for our short stay in Toulouse. Really impressed with the friendly reception staff who were French/English speaking. Small room but had all the amenities we needed, including a sofa bed already made up for my daughter. Would stay here again.

We had a premium room with balcony on the fifth floor for 5 days. The room was rather small, but still had a comfortable chair and a small table in addition to a really big television screen. Nice bed. Cleaning was ok, but refill of soap, cotton pads, coffee capsules and teabags were a constant problem. I always had to go searching for the cleaning lady to get these things. Breakfast was very good and the man in charge of breakfast room on weekdays was fantastic! Missed him on his day off, but he works hard to keep everyone happy and deserves all the time off he can get!

This is a good hotel, very near the centre of Toulouse. The hotel is generally very good. But even the "privilege" rooms are fairly small, so be prepared for that. Also, the hotel's underground car-park is VERY tight to get in and out of, especially if you have a big car. It can be done, and it's very secure, but be prepared for some careful manoeuvring.

We enjoyed our stay at this hotel which was an oasis of cool during the very hot weather in Toulouse. The hotel is well located for exploring Toulouse on foot or by métro for longer excursions. Hotel staff were pleasant and attended to our requirements prompty. The room was adequately-sized with a comfortable bed, safe, refrigerator, TV, WiFi and a large well-lit bathroom.

The hotel is, on the whole, excellent, especially the location. On arrival the staff were great and we got a room upgrade. In the evening the bar waitress was very helpful However, after we came back to the hotel after the evening out, I used the toilet in our bathroom and when I sat down my leg was pinched. I thought I had sat incorrectly. I again used the bathroom during the night, and this reoccurred. In the morning I examined the toilet and found the seat to be cracked. I had a small bruise on my leg where it had been trapped in the crack. When I reported it to reception in the morning she didn't apologise but just made a note of the room number and said that she would get it replaced. She then said we had nothing to pay but being honest we said that we owed for a bar bill and the car park. She couldn't seem to find anything and got very flustered. When she did find the information, she then tried to add on the city tax we we had already paid. I then asked for someone to contact me regarding the issue with the toilet seat as I wasn't happy with how this had been dealt with. She then finally apologised and said she would get someone to call me. After 4 days I have heard nothing.

Very good location for business trip. A lot of restaurants avialble nearby. Location in center in Toulouse. Wide range of food selection at breakfast. I strongly recommend to stay in Mercure Toulouse Centre Wilson Capitole

We stayed in this Hotel for 1 night. We arrived in the late afternoon and were warmly greeted and our registration was dealt with within minutes. We received much good information about the hotel and the surrounding interests. Our room was pleasant but a bit small. However it was very comfortable. The hotel was very quiet, the breakfast was excellent. Checkout was simple and speedy. Our bags were cared fro the enable a little last minute sightseeing. Very recommendable.

This was the perfect hotel for a short break - close to the city centre and the beautiful Christmas market, lots of restaurants and bars nearby and convenient to the Metro and the airport shuttle. Our room was clean and comfortable, as were the public areas, the breakfast was great and the staff were friendly, helpful and efficient.

Rooms are small but they are enough. I have a bathtub in my bathroom. Breakfast is excellent you can find aynthing you need. Staff was friendly and helpful. There are two windows one after the other in the rooms.

The hotel is nicely decorated. The location is very convenient close to restaurants and subway. The personnel is friendly. If I travel again to Toulouse I will definitely try to stay in this hotel again.

I've stayed at this hotel approximately 4-5 times over the past 8 yrs. Centrally located: steps away from the Capitoul (main square). Close to all the shopping Toulouse has to offer (Chocolate, Pastries, Lafayette, Etam, etc). Walking distance to all the churches and Museums. All the staff are excellent (front desk, lobby bar, and breakfast). Very helpful and cheerful. Will continue to make this my first choice when visiting Toulouse.