Hotel - Hôtel Mercure Mont Saint-Michel
Mercure Hotel Mercure Hotel

Hôtel Mercure Mont Saint-Michel

4.0/5 1,704 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

ST MALO55 km / 34.18 mi

Exhibition centre

ST MALO55 km / 34.18 mi

Your meetings and events

We have six function/meeting rooms available, spread over 2691 sq. ft (250 m²), of which 1722 sq. ft. (160 m²) are modular.Recently refurbished, light and airy and fitted with Wi-Fi connection and video projectors, they are ideal for study days or residential seminars.

Hôtel Mercure Mont Saint-Michel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GUERNESEY 14 m2 2 m 11 10 6 6 0
MONT SAINT MICHEL 40 m2 2 m 30 20 20 20 0
TOMBELAINE 40 m2 2 m 30 20 20 20 0
CHAUSEY 45 m2 2 m 0 18 18 0 0
JERSEY 45 m2 2 m 30 15 22 20 0
NORMANDIE 84 m2 2 m 100 50 40 60 0
NORMANDIE/MSM/TOMBELAINE 160 m2 2 m 160 90 80 80 0
    • WIFI access
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose between a room with a large bed, twin beds or three single beds.

  • 100 rooms
  • 86 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,595 reviews

Our guest reviews for
Hôtel Mercure Mont Saint-Michel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,704 reviews
Wayne Couples - 11/01/2020 Confirmed reviews ALL
« Selection »

In previous, we are planned to stay 3 night in mercure mont Saint Michel, however we stay 2 nights in final. I think hotel should reply email inquiry as it's strange to most of the travelers, and they rely on hotel information .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for your feedback following your stay in our hotel. We hope you enjoyed your room and our facilities. We are very surprised by your comment however as we usually reply to all guest emails or questions. We will do our best for it not to happen again. We hope to see you soon. Best regards. Mercure Hotel / Mont Saint-Michel

Alex Couples - 28/12/2019 Confirmed reviews ALL
« Clean and tidy »

Everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback and for your stay in our hotel. We are glad you enjoyed it. We hope to see you again soon. Warm regards. Mercure Hotel / Mont Saint-Michel

Mariana Families - 09/12/2019 Confirmed reviews ALL
« Overall perfection »

Everything about the Mercure Mont Saint Michel was first class! From the ease of booking to the welcome by the staff and their overall assistance and expect knowledge, our stay was a delight!

Couples - 05/12/2019 TripAdvisor review
« Excellent Hotel »

Greatly situated hotel with plenty of park spaces. Le Mont Saint Michel is within walking distance. Breakfast is plentiful and very good. Dinner is also great. Staff very attentive and the check in and out seamless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krisztina, Thank you for choosing our hotel for your stay in Mont Saint-Michel. We are glad you had a great experience and also enjoyed our restaurant. It will be our pleasure to welcome you again. Best regards.

Pierre Y. Families - 30/11/2019 Confirmed reviews ALL
« Accommodating and hospitable staff »

Made reservation only a few hours before arrival, and the lady who checked us in was receptive and friendly after a long day of travel for my family. Also, the reception lady in the morning who checked us out was helpful. We had to use the our room to change clothes an hour after checking out at 08:00, and she let us use our same room again. Merci beaucoup to this gracious gesture for my family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER Y., We very much appreciate your comments regarding your stay. It's always a pleasure to know you felt welcome in our hotel. We are looking forward to welcome you again soon. Best regards, Mercure Hotel / Mont-Saint-Michel

Peter Couples - 27/11/2019 Confirmed reviews ALL
« Once we had gained access stay was as expected »

When I arrived, and complained about the problems on getting through the barrier the receptionist implied I was a total idiot for not realising I needed a code and that I should have looked at my emails for the code. I explained I had was on holiday and had not had access to email, and anyway I did not look at emails when on holiday. As I only had the first page of my reservation (what I thought was the important bit) I therefore had to presume that the bit relating as to how I gain access, must be on the page that I had not printed. On returning home I checked my original email. It is in the section(s) that if you have booked via the Accorhotels Web Site more than a few times you do not really bother to read as it is usually contains the same information each time. But in this instance in amongst the various the terms and conditions there was: Special terms 3: Site access is payable per vehicle. The hotel will send a code the day before check-in (by SMS or email). You pay each time you exit. This of course assumes you have access to emails. It is amongst all the usual information that is printed after booking reservation, hotel address and other contact details. Which as I said if you have booked with Accorhotels a few times you no longer look at. You really need to make this far more obvious. It needs to be part of the contact details. The phone number we had for the hotel (+33…) just went to a voice mail system. This at 17:24. Not much help on a dark wet Sunday night, stuck at the barrier with the traffic building up behind. I eventually followed somebody through to gain access to the hotel. It would seem from looking at other reviews this would be an ongoing problem, and something that you have not really addressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER E., Regarding the bad experience you had with the access to our hotel, the access to the restricted area needs a code, the information is specified in your booking confirmation. Moreover, when we have the costumer's contact information, we send two e-mails before your arrival, one to precise that a code is necessary to come into the area and another one to give you your access code. We can understand that during your vacation you are not consulting your e-mails, but every hotels got is own specificities. finally and especially, this access is not managed by the hotel but by Veolia Society, which is in charge of the access of the Mont-Saint-Michel. However, we hope you enjoyed your stay with us and we are looking forward to welcome you again soon. Best regards

Robert B. Couples - 20/11/2019 Confirmed reviews ALL
« Hotel ok but arrival instructions totally inadequate »

We were not sent a map or told that hotel was in a private area protected by a barrier. We were not told how to get into private area. We were sent a code but had no idea what it was for. Hotel room fine. Dinner, first 2 courses indifferent, pudding good. We were instructed on how to get out of area, but it did not work until third time of trying. I did not think much of having to pay to get out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mont-Saint-Michel. We are sorry that your experience did not meet your expectations; we express our sincerest apologies. As it's precised in all the confirmations of reservation, you need a code to access into the restricted area where the hotel is located. When you receive it, don't hesitate to call us, we can explain you how to reach our hotel. Then, we precise that this gate belongs to another company, so they are free to apply there own rates. We hope you appreciate your stay and the Mont-Saint-Michel. We are looking forward to welcoming you again at Mercure. Sincerely, Mercure Hotel / Mont-Saint-Michel

Solo travel - 14/11/2019 TripAdvisor review
« Just inside the ramparts »

Very good bathroom. Excellent positon for exploring the old town inside the walls. Make sore you understand the instructions for finding your room. The numbers on your room key folder are very significant.

Mikita Couples - 10/11/2019 Confirmed reviews ALL
« Very good hotel in a good location »

Very good hotel located near the main sight (it took us around 20 min to walk) with bus stop in front. Room was wery calm an quiet with nice yard view. Facilities are good, breakfast is OK. Personnel is super helpful. The only improvement area is wifi, which is awful.

Franz Couples - 07/11/2019 Confirmed reviews ALL
« Good Hotel to explore Mont Saint Michel »

First time in this place, some things to take into account. Couple of days before the arrival you get a code send by email, that enables you to open the barrier to the restricted area of the village and park at the hotel. Other (day) visitors need to stay at the big visitors parking and use the shuttle bus to the location. The Hotel is small and cozy, you feel welcome upon arrival. To fit in landscape only ground and first floor, so no elevator present. Bit strange is that the bar and restaurant are not directly accessible from the hotel. The room we stayed in was Mercure standard, good bed, furniture bit outdated. Very nice new bathroom. But it had the smallest toilet ever! :) Shuttle bus stops right in front of Hotel, so perfect to explore the island.

Anniversaire Couples - 22/10/2019 Confirmed reviews ALL

Very professional staff Great room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam M., Thank you very much for your great feedback. We are happy you enjoyed your privilege room. We hope to see you again for a futur trip to Mont Saint-Michel. Best regards. Mercure Hotel / Mont Saint-Michel

Lindy B. Solo - 22/10/2019 Confirmed reviews ALL
« Great stay, nice room, super clean bathroom »

I've stayed in 18 different hotels (in 4 different countries) in the last 5 weeks and this is by far the cleanest. The bathroom was spotless. I find nearly every hotel has mould in the bathroom but there was absolutely none here, the grouting was almost gleamingly white. The rest of the room was pretty clean too. I was in the seperate building at the back (apparently it's newer) and had a view of the creek. My only complaint was the rather pathetic tea/coffee supplies (the sugar (only 1/2 teaspoon packets) and the very old looking milk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind feedback, we appreciate it! We are glad you enjoyed your stay in our hotel and the clean bathroom. We took note of your comment regarding the welcoming coffee and will try to improve this point. We hope to see you again soon. Best regards. Mercure Hotel / Mont Saint-Michel

Solo travel - 21/10/2019 TripAdvisor review
« Great stay, nice room, super clean bathroom »

I've stayed in 18 different hotels (in 4 different countries) in the last 5 weeks and this is by far the cleanest. The bathroom was spotless. I find nearly every hotel has mould in the bathroom but there was absolutely none here, the grouting was almost gleamingly white. The rest of the room was pretty clean too. I was in the seperate building at the back (apparently it's newer) and had a view of the creek. My only complaint was the rather pathetic tea/coffee supplies (the sugar (only 1/2 teaspoon packets) and the very old looking milk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel for your visit of Mont Saint-Michel. We are happy you enjoyed your stay and liked your room. We noted your remark on the coffee and tea and will think of a way to improve this. It was a pleasure to welcome you in our Mercure and we hope to see you again soon. Warm regards.

Felix F. Families - 10/10/2019 Confirmed reviews ALL
« Quick Mont St Michel trip »

It was alright; adequate room and facilities. Convenient to shuttle bus and gift shop/restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback. We are glad you enjoyed the area. We hope to see you again soon. Best regards. Mercure hotel / Mont Saint-Michel

Gobinath Families - 09/10/2019 Confirmed reviews ALL
« Perfect stay »

Clean rooms , perfect location near the bus station, well mannered staffs, fantastic breakfast and walkable to Mont at Michelle. This was a great deal for me and my family. Keep up the good work. Good Luck. Thanks gobi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gobi, Thank you for your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again soon. Warm Regards, Mercure Hotel / Mont Saint-Michel

Amy M. Couples - 07/10/2019 Confirmed reviews ALL
« very comfortable & great location »

Our room was very comfortable and conveniently located! I will recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam M., Thank you very much for your kind feedback. We are happy you enjoyed your stay in our hotel and hope to welcome you again soon. Warm regards. Mercure Hotel / Mont Saint-Michel

Anonymous Couples - 06/10/2019 Confirmed reviews ALL
« Pleasant stay »

Location and modern comfort

Couples - 03/10/2019 TripAdvisor review
« Good location for LMSM visitors, and that's all :( »

Pros: Excellent location for Le mont st michel visitors Cons: Totally outdated facilities. Tiny rooms. No elevator. Bar closed at ~10PM and no option for drink. No really service. TV - 25 years back to the future - 20 inch screen. Bed just bad - very uncomfortable. The worst ever money to product ratio. Highly not recommended, unfortunately :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for letting us know of your stay went. We are truly sorry that your expectations did not meet your requirements. Our rooms will be renovated in just a few weeks now. Regarding the elevator, our front desk staff is always willing to help if you need or we can give you ground floor rooms if you prefer. We will keep working harder in to please our guests and hope to welcome you again in order to testify it. Best regards

simonbD5153UV Couples - 24/09/2019 TripAdvisor review
« Great for dog owners. »

A very clean neat hotel. The privilege rooms are very small, in a block to get the maximum rooms into the space. The toilet enclosure is so small that you cannot turn round in it, incredible. Dinner was excellent even though the restaurant was rammed with Japanese tourists. The kitchen coped very well. Breakfast was not as good which was a pity. Again the use of chemical perfumes in the bedding and pumped into the room by the airconditioning was awful. Why when we have fresh air?

Anonymous Friends - 23/09/2019 Confirmed reviews ALL
« Very happy with Mercure Hotels »

I was very happy with the hotel. Of all the hotels we stayed at on this France trip, this was the only one to have a "real" shower head instead of a hand held sprayer, which I loved. The staff was friendly and helpful and I liked the amenities in the room.

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