Hotel - Mercure Rouen Champ-de-Mars
Mercure Hotel Mercure Hotel

Mercure Rouen Champ-de-Mars

3.5/5 828 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 13 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

We offer 13 meeting rooms covering a total area of 10,764 sq. ft. (1000 m²). Our rooms are all equipped with video projectors. We can provide private rooms and organize your lunches, dinners, meetings, conferences or cocktail parties.

Mercure Rouen Champ-de-Mars Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HAVAS 20 m2 2 m 0 0 4 0 0
VICTOR HUGO 25 m2 2 m 0 0 10 0 0
CAVELIER DE LA SALLE 30 m2 2 m 25 12 12 15 20
GERICAULT 30 m2 2 m 15 10 10 0 0
MAUPASSANT 30 m2 2 m 15 10 10 0 10
SATAMAN 30 m2 2 m 15 10 10 0 10
FRECHON 40 m2 2 m 30 15 15 15 0
MONET 40 m2 2 m 20 15 15 15 0
DE BERGEVIN 40 m2 2 m 30 15 15 15 0
FLAUBERT 1 50 m2 2 m 30 15 15 25 0
THIEULIN 75 m2 2 m 70 25 25 30 0
FLAUBERT 2 90 m2 2 m 70 25 25 30 0
CORNEILLE 200 m2 5 m 180 40 40 80 140
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 2,198 reviews

Our guest reviews for
Mercure Rouen Champ-de-Mars

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 828 reviews
Mike C. Couples - 04/01/2020 Confirmed reviews ALL
« Enjoyable Stay »

Excellent stay over the New Year break - nice to be upgraded on arrival . The reception staff were excellent & extremely helpful. many thanks to Florence for chasing up the taxi & advising restaurant that we would be late.

R F. Couples - 31/12/2019 Confirmed reviews ALL
« Our Second Visit »

We had stayed here before and remembered it as comfortable, easy to find and within easy walking distance of Rouen centre. It was exactly as we remembered and once again we enjoyed a very satisfactory stay. Dinner in the restaurant was good and the Express bar breakfast just what we wanted. Reception provided us with a map of Rouen and we found our way to the Cathedral and the Christmas Market. The only thing we dislike about the hotel is the car park. The complicated exit down all floors of the Mercure park and then up through the Ibis park is very tight in places.

Couples - 15/12/2019 TripAdvisor review
« Overnight in Rouen »

A typical Mercure hotel which is currently (December 2019) being refurbished so the concomitant noise and dislocation does reduce the overall rating. I would expect the grade to be better once all the improvements have been completed. Slightly outside the city centre but within a ten minute walk. A minor word of advice is that accessing the hotel is quite difficult as it’s easy to miss the turning having driven down the hill through the tunnel. Ensure you keep to the right hand lane!

Couples - 09/12/2019 TripAdvisor review
« Passing through Rouen »

We stayed at the Hotel in Rouen after getting off the Navette in Le Havre. We had a booking at the Mercure Hotel in Honfleur. Unfortunately we missed our way in the dense fog and ended up on the A13. Pressed on to the Mercure in Rouen unannounced and received a good reception. The hotel and staff was delightful. We will go there again.

Ian Couples - 06/12/2019 Confirmed reviews ALL

good as usual

Frank S. Business - 12/11/2019 Confirmed reviews ALL
« Great home away from home »

As always getting a warm welcome and the service you can expect from Mercure Champ de Mars Rouen

Ralph F. Friends - 07/11/2019 Confirmed reviews ALL
« Perfect city hotel »

This is an ideal hotel for visiting Rouen and surrounds. The location is perfect, easy parking and the rooms are clean and nice large beds. The breakfast menu is extremely good and varied. An ideal stay.

Dimitri Business - 31/10/2019 Confirmed reviews ALL
« Nice stay »

It was a nice stay. I had a good diner at the restaurant and watched football at the bar. Only thing what I was missing is a minibar in the bedroom.

Serge Business - 23/10/2019 Confirmed reviews ALL
« No recognition for Platinum holders »

Disappointing. Although the hotel was far from full, nu upgrade was proposed to Platinum members. In various Accor hotels you also receive a small git/chocolates as a Platinum member, but none of this in Rouen. Instead, I got a very small room which was ice-cold and very noisy... Very dissapointing and do not see the need to stay loyal to Accor if treated as a basic tourist who only uses hotel once...

J H. Business - 19/10/2019 Confirmed reviews ALL
« Very pleasant »

Nice hotel with good rooms and a short walk from main centre

Pamela H. Families - 17/10/2019 Confirmed reviews ALL
« Average »

Accommodation was satisfactory except for the sofa bed which was broken. Restaurant was great for buffet breakfast but disgusting for dinner.

Simon Business - 12/10/2019 Confirmed reviews ALL
« OK »

It was OK, nothing to signalize expet the fatc that the restaurant is a bit slow and not a lot of dishes are proposed; and on the room we do not have yet the samples of body lotion available. More and more cutting costs... Another important thing: why you contacted me on the morning asking if I was supposing to come or not? I had left already my credit card as warranty and you are not sensed to give away my room to somebody else...

H.j.p. Couples - 01/10/2019 Confirmed reviews ALL

We stop at your hotel twice a year for many years in june and in september my wife is handicapped ,can only walks short distance with rollator and needs a handicapped room last month for the first time none was available, all of them were occupied by a group your staff did their best to give rooms on the fifth floor but the shower was inadequate ( step and no handles }hope one will be available`ble next time

Alexander Business - 30/09/2019 Confirmed reviews ALL
« Good »

As a regular guest, like I expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We are delighted to read that you had a good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments, the point to improve very very desolate, your suggestions and share them with all our staff. With pleasure, we are at your disposal for your next reservation and information. We suggest you to book our new Privilège rooms, completely renovated, to live another beautiful experience. Looking forward to welcoming you again, please accept, dear customers, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and ibis Rouen Center Champ-de-Mars.

Robbie A. B. B. Couples - 22/09/2019 Confirmed reviews ALL
« Every person we met with could not have been better »

We experienced several mishaps during our brief stay such as towed rental cars and lost luggage. Each of the desk people we dealt with was caring, super helpful and good humored....a pleasure in our difficult situations. They all deserve raises!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Stéphane Robillard, directeur général des hôtels Mercure et de l'ibis Rouen Centre Champ-de-Mars.

Family - 22/09/2019 TripAdvisor review
« Convenient Location »

Hotel conveniently situated near main access roads to Rouen, but very close to the city centre. The hotel had convenient underground parking and comfortable but slightly dated rooms. The Bar Food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We take note of your compliments following your stay in our establishment. Indeed our location is a privilege to be close to the main roads while being in the city center. We also thank you for the restaurant and bar, and have you enjoyed our fitness area with sauna and hammam ? We remain at your disposal for any information and / or help for your next reservation. In the hope of receiving you again, please accept, dear customer, our sincere greetings. Stéphane Robillard, director of the Mercure and Ibis Rouen Center Champ-de-Mars hotels.

Karl Couples - 21/09/2019 Confirmed reviews ALL
« Excellent »

Excellent hotel. Comfortable bed and room. Great breakfast and really tasty evening meal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Costumer, We are delighted to read that you had a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments and we will share them with all our staff. With great pleasure we remain at your disposal for your next reservation and information. We suggest you at this next stay to rent one of our new superior rooms, completely renovated, to live also another and beautiful experience. Looking forward to welcoming you again, please accept, dear Costumer, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and Ibis Rouen Center Champ-de-Mars.

Lesley Couples - 17/09/2019 Confirmed reviews ALL

Staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Costumer, We are delighted to read that you had a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments and we will share them with all our staff. With great pleasure we remain at your disposal for your next reservation and information. We suggest you at this next stay to rent one of our new Privilège rooms, completely renovated, to live also another and beautiful experience. Looking forward to welcoming you again, please accept, dear Costumer, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and Ibis Rouen Center Champ-de-Mars.

Farand L. Solo - 14/09/2019 Confirmed reviews ALL
« Outstanding »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We are delighted to read that you had a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments, points to improve, your suggestions and share them with all our staff. With pleasure, we are at your disposal for your next reservation and information. Do not hesitate to contact me by email. Looking forward to welcoming you again, please accept, dear customer, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and ibis Rouen Center Champ-de-Mars.

Frequent T. Families - 08/09/2019 Confirmed reviews ALL
« Mixed »

Hotel fine. Advertised parking but could barley fit a mini into spots after French registration cars double parked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, We thank you for all your comments following your stay in our hotel Mercure Rouen City Champ-de-Mars. We take note of your compliments and points that have not agreed to you and we will share them with all our staff. We have allocated the room following your reservation and also cheaper. For a family room We suggest you book one of our Privilege rooms of 30 m2 but a little more expensive. For the car park we have 150 places and we must not hesitate to go to the end to have seats that match the size of your vehicle. Looking forward to welcoming you again, please accept, dear customers, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and ibis Rouen City Champ-de-Mars.

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