Hotel - ibis Setubal
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Setubal Hotel

3.5/5 510 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

FREEPORT ALCOCHETE30 km / 18 mi

Your meetings and events

ibis Setubal Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GALAPOS 30 m2 0 m 25 15 15 15 0
TROIA 30 m2 0 m 25 15 15 15 0
GALAPOS / TROIA 60 m2 0 m 50 30 30 30 0
    • Flipchart
    • Videoconferencing
    • Video equipment
    • Airconditioned meeting room
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

  • 102 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,964 reviews

Our guest reviews for
ibis Setubal

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 510 reviews
Anonymous Families - 25/11/2019 Confirmed reviews ALL
« Nice pleasant stay »

All was very good. The new accommodations were an improvement over the old ones, and the fresh juice is really great to have during breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

C. U. Business - 22/11/2019 Confirmed reviews ALL
« qUIET LOCATION »

Hotel is situated near main roads and is easy to reach by car. It is as you expect from the Ibis brand, comfortable rooms, internet works fine and dinner is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Scot Y. Couples - 03/11/2019 Confirmed reviews ALL
« Worst ever »

We arrived because Accor website and hotel website advertised air conditioning. Now I understand it was 1 November, but it was still 25c. The room smelled like a dirty ashtray. When you turned the room controller to cool all you got was hot air. We went back to reception and they said the building was switched to heat that day and cold air not possible. She said she could give us a “fresher” room but could not do anything about the heat. We decided not to stay. I am still waiting for my credit card to be credited for the cancellation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, Thank you for taking the time to tell us about your experience at the ibis Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Fausto T. Families - 20/10/2019 Confirmed reviews ALL
« Not the greatest ibis hotel I have stayed but great customer service »

I stayed in a hotel for a short break, and what had attracted our family was the pool, on which was very cold water, we couldn’t enjoyed it really but it’s kind of understandable because the weather wasn’t really good, but good tip if could have a heated pool but what really disappointed us was folded single bed and the extra blanked which was horrible. What really was satisfied was the great customer service from the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Maureen Couples - 08/10/2019 Confirmed reviews ALL
« Excellent staff,very helpful. »

Good location.Very clean.Only complaint was that the mattress was very soft as I have back problems.My husband had no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Swiston A. Couples - 04/10/2019 Confirmed reviews ALL
« Comfortable and great customer service »

We stayed for 6 nights and arrived past midnight. Yet we were given a warm welcome by your night team. All the staff were very courteous and helpful. My wife and myself both work for Novotel London and we were amazed by the level of customer service we received. Overall been an awesome stay. Thank you all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer , We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Jp G. Solo - 10/09/2019 Confirmed reviews ALL

Very helpful staff everywhere, from the reception to the restaurant + cleaning. (It was no surprise for me, though.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Filipe M. Couples - 07/07/2019 Confirmed reviews ALL
« Repousar no Sado »

Tranquila estadia.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Hóspede, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Setubal. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Carlos S. Business - 05/07/2019 Confirmed reviews ALL
« Ibis standard »

Estadia normal num Ibis

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor Carlos S., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Ibis Setubal. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos, Hugo Martinho Director Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

C U. Business - 18/06/2019 Confirmed reviews ALL
« Business (hotel) as usual »

Ibis standard is held up here as you can expect from any Ibis hotel in the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay in our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Anonymous Business - 27/05/2019 Confirmed reviews ALL
« calmo »

calmo

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Hóspede , Agradecemos os seus comentários no seguimento da sua estada no ibis Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Marcello Couples - 17/05/2019 Confirmed reviews ALL
« Nice Hotel with a good cost x benefit! »

Nice, new and clean rooms. Good breakfast. Check in would be faster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Susan Couples - 09/05/2019 Confirmed reviews ALL
« Clean and good value »

We regularly stay and as usual the staff are friendly, everything is clean and good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Business - 03/05/2019 TripAdvisor review
« BAD EXPERIENCE »

The room was dirty, specially the bathroom with hair and it was a terrible stink of kitchen all over the room. Something was wrong with the ventilation and we had to change the room for the terrible odor.

Jo… Business - 22/04/2019 Confirmed reviews ALL
« Very helpful enjoyed stay »

Was very good food price more fair will go back in future

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay in our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Anonymous Solo - 21/04/2019 Confirmed reviews ALL
« A convenient stop »

It was a clean and convenient location. Although a bit far from the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Anonymous Couples - 03/04/2019 Confirmed reviews ALL
« Ibis Setubal »

We had a very comfortable stay at this Ibis. It was quiet and the staff were welcoming and helpful. We would stay here again:-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that will an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Anonymous Business - 01/04/2019 Confirmed reviews ALL
« Good Hotel »

Good hotel with nice people attending

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

David Business - 28/03/2019 Confirmed reviews ALL
« Nice rest »

Excellent Staff , Nice Bed and Good Breckfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay in our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Muhammad A. Families - 20/01/2019 Confirmed reviews ALL
« Cozy and warm »

It's a nice place to stay with kids. Warm and good service. Spacious Space. Kids loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. Muhammad A., We very much appreciate your comments regarding your stay in our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm glad the kids enjoyed the time spent here. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibis.com

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