Hotel - Hotel Mercure Bordeaux Centre Ville
Mercure Hotel Mercure Hotel

Hotel Mercure Bordeaux Centre Ville

3.5/5 1,464 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • CHECKOUT UP TO 4 P.M. (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutique Gourmande
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Hammam  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AGF0.1 km / 0.06 mi CBAS0.1 km / 0.06 mi DASSAULT10 km / 6.21 mi EADS AEROSPATIALE12 km / 7.46 mi LA POSTE0.2 km / 0.12 mi
ALLIANZ0.55 km / 0.34 mi CONSEIL GENERAL0.85 km / 0.53 mi EADS25 km / 15.53 mi FRANCE TELECOM0.5 km / 0.31 mi ORANGE0.55 km / 0.34 mi

Exhibition centre

PARC DES EXPOSITIONS7 km / 4.38 mi

Your meetings and events

With 10,764 sq. ft. (1000 m²) of restaurant and conference space, 10 meeting rooms and modular space, the Mercure Bordeaux Centre hotel knows how to cater for all of your events.Our teams will be present on site with you at every step to help organize your event and ensure it is a unique occasion and a great success.

Hotel Mercure Bordeaux Centre Ville Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MELIES 15 m2 2 m 0 0 8 0 8
REX 20 m2 2 m 10 8 10 0 10
VOX 27 m2 2 m 15 10 10 0 10
OLYMPIA PALADIUM 55 m2 2 m 70 20 20 30 60
HOLLYWOOD 75 m2 2 m 50 24 25 35 50
PARAMOUNT 79 m2 2 m 60 20 25 40 40
GAUMONT 82 m2 2 m 60 20 25 40 40
MGM 90 m2 2 m 70 25 30 55 60
PATHE 92 m2 2 m 60 25 25 40 50
PARAMOUNT+GAUMONT 161 m2 2 m 120 50 55 100 100
GAUMONT+UGC 171 m2 2 m 120 50 55 100 100
PATHE+UGC 181 m2 2 m 120 50 50 80 100
PARAMOUNT+GAUMONT+UGC 250 m2 2 m 250 70 70 150 150
    • Meeting room
    • Office
    • Podium
    • Lectern
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We offer you a moment's relaxation in spacious and comfortable rooms with a contemporary design. Choose between a Standard Room and a Privilege Room that offers a wider range of services.

  • 196 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 5,709 reviews

Our guest reviews for
Hotel Mercure Bordeaux Centre Ville

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,464 reviews
Caroline M. Couples - 17/01/2020 Confirmed reviews ALL
« Nice stay »

Very clean room, comfortable bed, great pillows. Tiny tiny room, especially given it was a Privelege room - one step on any direction from the bed and you were at the wall. Very surprised to have single use paper and plastic cups in the room, not very eco. Pointless express checkout as breakfast is automatically charged so you have to go to reception to get the charge removed. Expensive parking. Miserable barmaid. Other staff lovely.

Ludovic L. Business - 16/01/2020 Confirmed reviews ALL
« I was perfectly welcomed »

Despite a mistake in my booking, I was perfectly assisted by the staff who managed to accommodate my request and even beyond. Also the room was clean and modern. I recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUDOVIC L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lorraine Couples - 13/01/2020 Confirmed reviews ALL
« Lovely Hotel but don't like the modern extention »

Beautiful building however we didnt like the modern designed annex. Bedside lights on a table behind our beds just didnt feel right.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LORRAINE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Elizabeth Couples - 06/01/2020 Confirmed reviews ALL
« very nice stay in Bordeaux »

We were upgrade to Privilege room with more space and free mini bar drinks as well as coffee. As I requested I received one of the upper floors room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ivar B. Families - 05/01/2020 Confirmed reviews ALL
« Such a nice stay! »

Hotel surprised us by being so cosy in spite of the 70ś concrete building. Very friendly welcome greeting and very relaxed and informal check in. Excellent Classic room with all necessary amenities. The restaurant Sans Pression was nice to end the evening in and their excellent ham and cheese toast was extremely tasty. Breakfast was so good and rich with hot and dold dishes. Very good coffee and juices and good bread selection. Also nice lay out of the breakfast room on 2nd floor. Nice staff everywhere. Location tops and parking in garage only 25 m from reception. Can highly recommend this hotel with a very favourable rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IVAR B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pam S. Couples - 29/12/2019 Confirmed reviews ALL
« A very nice stay in Bordeaux »

Clean room, comfy beds, excellent bathroom for the wheelchair, friendly and helpful staff, excellent breakfast. Nice easy access to the tramway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAMELA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your feedback for a bar fixed to the wall be sure that we will transmit this return to our technician and direction in order to check the works needed and improve the quality of services proposed in these rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Martin G. Couples - 23/12/2019 Confirmed reviews ALL
« Met all our expectations »

Great room and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the breakfast, please be sure that this information ahs been directly transfered to our supervisor in order to imrove the quality of service we propose you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gill Couples - 16/12/2019 Confirmed reviews ALL
« Amazing stay »

As soon as we arrived we were greeted by the most friendly and welcoming and helpful member of staff! We were very impressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kate G. Couples - 10/12/2019 Confirmed reviews ALL
« Lovely hotel with wonderful staff »

The rooms are clean and the staff are so helpful. However I still have a pending amount of £170.85 on my credit card which apparently is room credit if we need it. This now needs to come off as we paid our bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATY G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding the debit you have, I really do like to offer my apologies. Please find our email from today for the tickets. Thank you again for sharing your experience, and we hope to see you again, Sincerely,

Business - 09/12/2019 TripAdvisor review
« Confortable and practic »

In road to main entrance, from outside the hotel architecture looks a little outdated. However, hotel interior has been recently refurbished, perception is improving after checking in,. The looby is quite cosy, and the staff is well trained and friendly. Breakfast is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radu V, Thank you for taking the time to share your review following your visit to the Mercure Bordeaux Centre. We appreciate your nice comment regarding our staff and the new decoration of the hotel. Waiting to see you again, Best regards

Rb Friends - 03/12/2019 Confirmed reviews ALL
« Clean, functional, nothing fancy. »

The hotel is in a good location for walking around Bordeaux. It is clean and functional. Disappointing that there was only 1 small bottle of water in a twin room and no other 'consumables'. The bed was comfortable and clean. The corridors were noisy from early morning (6am), but all in all it was value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre-Ville. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We only propose one bottle of water in the standard rooms but a free minibar in the privilege one so we really hope to have a new opportunity to welcome you in order to propose you one of these rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Christine B. Friends - 02/12/2019 Confirmed reviews ALL
« professional, friendly ,helpful, clean »

Didnt expect too much from a city centre hotel. Exterior not very inviting....but what a pleasure inside! Excellent staff , very clean, a credit to the Mercure Hotel chain

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Good size room very clean. Two milk jiggers for two people for two nights not acceptable. One small bottle of water for two people and one bar of soap. Very mean on the accessories.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAMUS P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre-Ville. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We propose several amenities every days only in the privilege rooms. So we really hope to have a new opportunity to welcome you in order to propose you one of these rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

K-man Friends - 19/11/2019 Confirmed reviews ALL
« Great customer Service temperature failure in rooms »

The whole experience was great except it was really hard to set the desired temperature in the room during the stay. Therefore the bed duvet was way to hot and sleeping was hard in such hot rooms.. Despite we have set the right temperature at the air con system..

Our hotel has responded to the review
Our hotel has responded to the review

Dear KALMAN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the temperature in the room, in the future, please feel free to reach out to our staff. We're sure they'd have no problem working to find a solution in time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ian M. Friends - 19/11/2019 Confirmed reviews ALL
« A great location in a great city »

The Mercure Centre Ville in Bordeaux is a well appointed hotel with generally good staff and facilities. That makes it a great location for a visit to Bordeaux.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tony C. Friends - 18/11/2019 Confirmed reviews ALL
« Good value hotel, nice staff and convenient location »

Very good overall. Only slight blemish was my room was cleaned very late which was unfortunate as the bad weather had forced us back to the hotel. The cleaner coming at near 5 disrupted my relaxation. Everything else was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. We are glad to know that you appreciated the convenience of our location and the professionalism of our staff. I do regret and apologize for the situation you have been facing with your housekeeping, I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tabochan Friends - 15/11/2019 Confirmed reviews ALL
« Prompt assistance on arrangement »

Hotel offered a responsive and satisfactory rearrangement for my booking due to my sudden change in short period of time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WING YU C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tony Business - 12/11/2019 Confirmed reviews ALL
« Good hotel »

I liked the hotel.very casual atmosphere with friendly staff.nice rooms.i wouldn't call it centre though

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 05/11/2019 Confirmed reviews ALL
« Welcoming and convenient »

Polite and friendly staff, convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 01/11/2019 Confirmed reviews ALL

Friendly and attentive staff that rapidly and efficiently took care of all needs. Lively ambience in restaurant. Food very acceptable. Hallways and room in itself mediocre. Dark and feeling cramped and boxed in. However the first and second floor (breakfast ) experience outweighed this- thus the overall positive note

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASA MARGARETA F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are really sorry to read that you did not liked the rooms we just renoved. We really hope to have a new opportunity to present you one of the other room wr propose. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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