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Sofitel Paris Le Faubourg Hotel 5 stars

Customer review rating 4.6/5 6,558 reviews

ALLSAFE approved hotel

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Sofitel Paris le Faubourg
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+ 21 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • The spirit of haute couture

  • An immersion in the heart of Paris

  • A chic and unmissable appointment

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Paris Le Faubourg

15, rue Boissy d'Anglas
75008 paris
france

Tel: +33144941414

Fax: (+33)1/44941428

Check-in from 15h00

Check out up to 12h00

  • BALARD CRETEIL :  8 CONCORDE

  • BERCY MADELEINE :  14 MADELEINE

  • LA DEFENSE CHATEAU DE VINCENNES :  1 CONCORDE

  • MAIRIE ISSY PORTE DE LA CHAPELLE :  12 CONCORDE

  • RER :  A AUBER

  • By plane

    PARIS ORLY At 15km / 9.38 miles

  • By plane

    ROISSY CDG At 25.15km / 15.63 miles

  • By helicopter

    LE BOURGET At 17km / 10.56 miles

  • By car

    A 1 At 12km / 7.5 miles

  • By car

    A 13 At 10km / 6.25 miles

  • By car

    A 14 At 8km / 5 miles

  • By train

    GARE DE L'EST At 4km / 2.49 miles

  • By train

    GARE DE LYON At 6km / 3.73 miles

  • By train

    GARE DU NORD At 4km / 2.49 miles

  • By train

    GARE SAINT LAZARE At 1.4km / 0.87 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 4km / 2.5 miles

GPS :48.868528, 2.321506

Companies

  • ALLIANZ 0.1 km / 0.06 mi
  • CARTIER 0.1 km / 0.06 mi
  • HERMES 0.1 km / 0.06 mi
  • LANVIN ET L'OREAL 0.1 km / 0.06 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 148 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 148 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Spanish
    • Italian
    • German
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car Park Additional charge
Well-being
  • Fitness & Wellness
    • On site

Your meetings and events

Equipped with the latest technology, our two new modular rooms accommodate up to 50 people for meetings, conferences or showrooms.Honeyed woodwork, gray leather, designer features, artwork by Anish Kapoor. A subtle harmony runs through a rich combination of materials, while the hotel's dominant chromium yellow brightens up your meetings.With an elegant design, high windows and integrated technology, the lounges are perfect for your meetings, conferences and presentations. For prestigious events, the reception areas and the chef's innovative cuisine will give your events a unique style

Room descriptions and layouts

3 

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Audio and video equipment

  • Indoor and Outdoor facilities

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Dream of a luxurious room in the heart of Paris? Then the Sofitel Paris Le Faubourg is the place for you. Its designer MyBed® bedding and decor by Pierre-Yves Rochon and Didier Gomez guarantee a good night's sleep in our 147 rooms and suites.

Our guest reviews for
Sofitel Paris Le Faubourg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,558 reviews

TripAdvisor Rating 4.5/5

1,155 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

well located, great staff, clean and well furnished room, nice bath products.

Customer review rating 5.0/5

Va… Business - 14/10/2021 Confirmed reviews ALL

I always find that Sofitel has great staff - maids were very friendly through to efficient reception staff. Superb location. The TV is very poor - hardly any international TV stations in English and terribly slow to operate. No netfllix.

Best hotel experience I’ve ever had

Customer review rating 5.0/5

Morena Couples - 14/10/2021 Confirmed reviews ALL

Everything was fantastic. The service was immaculate and we thank the whole Sofitel team for their warm welcome.

Customer review rating 2.5/5

Mohsen M. Families - 07/10/2021 Confirmed reviews ALL

The reservation was done for me by Sebastien Bazian the CEO of Accor Group. Hotel location is very good and useful. I had a suite. The room is aged, multiple dents and dings on the closet doors, poor performing light inside the bathroom, glass windows on the shower area. Overall very strange layout and quite aged/old looking for 620 Euros per night!! Further, I asked for American adaptors twice. They never delivered. On the last day, I ordered a Baguette basket for breakfast and stressed on it twice. They delivered all croissants, not 1 baguette in basket!!! Poor service

Hors de question - "fashion week" ou pas

TripAdvisor rating 3.0/5

AlpenNordlicht Business - 07/10/2021 TripAdvisor review

Normally one of our favourite Sofitels. But this time unfortunately extremely stressed out staff (lack of staff...?). A shoe box as room (no upgrade because "fashion week"), with a tiny queen size bed, that had a topper that was even smaller. So you were always afraid to fall out. Try to sleep in that with two people... Probably better sleeping quality in the local YMCA... Huge disappointment.

Dear Guest, Thank you for taking the time to share your impressions following your recent stay at the Sofitel Paris Le Faubourg. I am truly sorry to read that you were disapointed by your experience with us and I sincerely apologize for the inconvenience you encountered. Be assured that this is not at all representative of the quality of service we strive to provide to our guests. Your feedback is really important to us as it helps us to constantly improve our service and make any necessary adjustments. I regret that we did not have the opportunity to meet during your stay, though I sincerely hope to have the chance to welcome you back, and if so please do not hesitate to contact me at h1295-gr4@sofitel.com for you future reservation so I can ensure that you have a memorable stay with us. We hope you will give us another chance to better serve you in the near future. Best regards, C. Montagne, Front of House & Guest Experience Director

Well located

Customer review rating 3.5/5

Anonymous Couples - 06/10/2021 Confirmed reviews ALL

Good breakfast

Well located, but not 5 star service

Customer review rating 2.0/5

Anonymous Friends - 06/10/2021 Confirmed reviews ALL

Good evening! the hotel has an excellent location, but very service! in the evening, when I returned to the hotel, I found pillowcases in my suitcase, and my pajamas were on the floor. I called the manager, we were sorry and that's it, I honestly expected some kind of compliment, but it did not follow. at check-in, we waited an hour for a room, even though we arrived at 15.30. and there was fungus in the bathroom in our room. hotel for 4 good stars, but not 5

Great Staff !

Customer review rating 4.5/5

Danish M. Business - 06/10/2021 Confirmed reviews ALL

The hotel needs a refurbish, however the incredible staff more than make up for that .

Average

Customer review rating 2.5/5

Sheila R. Couples - 05/10/2021 Confirmed reviews ALL

Quite disappointed this time.

Dear Sheila R., Thank you for taking the time to share your impressions following your recent stay at the Sofitel Paris Le Faubourg. I am truly sorry to read that you were disappointed by your experience with us and I sincerely apologize for the inconvenience you encountered. Be assured that this is not at all representative of the quality of service we strive to provide to our guests and that I have already shared your comments in order to take some measures. I regret that we did not have the opportunity to meet during your stay, though I sincerely hope to have the chance to welcome you back, and if so please do not hesitate to contact me at h1… for your future reservation so I can ensure that you have a memorable stay with us. Sincerely, Cécile Montagne, Front of House & Guest Experience Director

Very good location

Customer review rating 4.0/5

Fawaz A. Business - 04/10/2021 Confirmed reviews ALL

I will prefer to stay again soon, the receptionist very helpful and friendly, hotel rooms are clean and nice view

Well located

Customer review rating 4.5/5

Anonymous Friends - 03/10/2021 Confirmed reviews ALL

On Saturday I have to wait to be sitting for breakfast . The tables outside were not arranged properly.

Customer review rating 1.0/5

Aljoharah Friends - 02/10/2021 Confirmed reviews ALL

The room was too small with a bad smell The coffee machine was broken I will not stay there again

Dear Aljoharah A., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Paris Le Faubourg, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, C. Montagne, Front of House & Guest Experience Director
Customer review rating 3.0/5

Anonymous Families - 01/10/2021 Confirmed reviews ALL

I don’t like the new room decoration… felt that the Hotel lost its splendor… nit a 5 star for me anymore

Dear Valerie P., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg and I am really sorry to read your deception. Please allow me to express my sincerest apologies for this. Your comments serve us to improve our quality of service. May I invite you to contact me on h1… in order to better know your expectations for your next stay in Paris. With my very best regards, C. Montagne, Front Of house & Guest Experience Director.

Not a 5* star experience

Customer review rating 2.5/5

Lukasz Friends - 30/09/2021 Confirmed reviews ALL

The hotel is correct if we talk about hard product (except extremely small desk stuffed with coffee machine and a lot of other things that makes it difficult to work), but has visible lack of personnel what causes delays, long waiting times. The staff is not paying attention to details what is normally the 5* star hotels strenght. Examples: Me and my friend were having breakfast separate at different hours. Always when I arrived in the morning I was saying to the lady at breakfast place that the 2nd guest will arrive later. However, my friend always faced the same problem saying that the breakfast for our room was already taken etc ans she had to explain the dame situation over and over. Another example was asking for a coffee during the breakfast: long waiting time and then you were asking for coffee with milk and you were getting black coffee, etc. There is also almost no status recognition: The reception staff is not aware about diamond priviledges, even if I confirmed twice at the entrance that the breakfast for Diamon members is free on weekends, on the final bill I had to claim breakfast charge. No upgrade was offered as the hotel was full and that is fine, but a short explanation on that would appreciated during the check-in. The staff is overall friendly (some very good attention from lunch and dinner staff I did not get the name of unfortunately). Also, you shall check the smell in the shower of 434 that is not pleasant and is likely similar to a long closed old room. Overall, the hotel experience is below expectations and below what I have experienced in other Sofitel hotels worldwide.

Well located

Customer review rating 4.0/5

The L. Friends - 30/09/2021 Confirmed reviews ALL

Good location friendly helpful staff great breakfast

Dear Tamar M., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to share our dedicated reservation contact for your further reservation: h1… and 00 33 1 44 94 14 00 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline

Well located

Customer review rating 4.0/5

Anonymous Friends - 30/09/2021 Confirmed reviews ALL

Professional ans friendly service Rooms nice but small Did not find beds comfortable too much bedding and too thick mattress topper

Dear Lorraine F., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline
Customer review rating 4.5/5

Es Business - 29/09/2021 Confirmed reviews ALL

All was fine, but the shower space (within a small tub) is not ample. Uncomfortable.

Excellent stay

Customer review rating 4.5/5

Mrs M. R. Friends - 28/09/2021 Confirmed reviews ALL

Thank you to the Sofitel My first trip abroad since the start of Covid will be a memorable All the members of staff throughout the hotel were welcoming, charming,and most helpful I look forward to returning to your wonderful city Regards MARCELLE R. LONDON

Chère Madame R., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Paris Le Faubourg. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Pauline

Location and service.

TripAdvisor rating 5.0/5

Brian D 12/09/2021 TripAdvisor review

What a great location in Paris. Perfect for designer shopping. Hotel has great amenities, restaurant’s, outdoor cafe.etc. Easy to sightseeing and dining. Cafes nearby. People watching. Great price for location and great service.

We thank you very much for your excellent comment that we will be sure to share with the teams. We look forward to welcoming you again to the Sofitel Paris le Faubourg.

Great location and Great service

TripAdvisor rating 5.0/5

Alan C 12/09/2021 TripAdvisor review

Recently stayed in this hotel for 3 nights at the end of our trip to France prior to returning home to the USA. This hotel has an excellent location. It is private and staff and service are excellent. They are attentive to every detail. Concierge is very knowledgeable and very helpful, including booking all the tickets for us for our museum visits and finding the right place to get a Covid test prior to departure. We had an upgraded room for our stay and it was very well appointed. Breakfast was very good. Onsite restaurant was fair but there are plenty of restaurants nearby that are outstanding, including some Michelin 3 star restaurants. We had a great stay and this hotel helped conclude our trip to France with a great ending.

We thank you very much for your excellent comment which we will be sure to share with our Concierge Team in particular. We look forward to welcoming you again to the Sofitel Paris le Faubourg.

A wonderful hotel in Paris

TripAdvisor rating 5.0/5

Aviad M 16/07/2021 TripAdvisor review

We recently spent a week in Paris. We chose this hotel because of its location. It was a great choice. Excellent service, great decor, wonderful rooms. We can't wait to come back. If you are looking for a high quality hotel in the centre of Paris - consider this hotel.

Dear Monsieur M; We would like to thank you very much for choosing Sofitel Paris le Faubourg for your stay in Paris and for your lovely comment. We are delighted to read how much you enjoy our hotel and our team's service. Your satisfaction is the best motivation for our Ambassadors. We are looking forward to welcome you again, Kindest regards,

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