Mercure Paris Orly Rungis Hotel

Mercure Paris Orly Rungis Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 814 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas: strict hygiene standards implemented

  • 26 renovated meeting rooms with 2 lounges equipped for your hybrid meetings

  • 7 minutes from Orly & 20 minutes from Paris / Free shuttle to/from airport

  • Benefit from our fitness room and terrace to relax

  • Secure private parking with 150 places (surcharge)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Paris Orly Rungis Hotel

20 avenue Charles Lindbergh
94656 RUNGIS
France

Telephone +33 1 56 70 56 70

Fax +33 1 56 70 56 56

Contact email

  • Bus 131:  131 Le Delta

  • Bus 216:  216 Le Delta

  • Bus TVM:  TVM Le Delta

  • GREEN LINE ORLY AIRPORT 123 FREE:  FREE SHUTTLE STOP 12 DOOR 18A - ORLY 1 2 3

  • GREEN LINE ORLY AIRPORT 4 FREE:  FREE SHUTTLE Free / Shuttle stop 6 Door 47D

  • RER B:  RER B Croix de Berny

  • RER C:  RER C Rungis la Fraternelle

  • By plane

    PARIS ORLY At 3km / 2 miles - Shuttle free

  • By train

    Gare Massy SNFC TGV At 12km / 7 miles

GPS:48.756164, 2.3459

Companies

  • Abbott 2 km / 1 mi
  • Becton Dickinson 2 km / 1 mi
  • DAHER 2 km / 1 mi
  • DRAGER MEDICAL 6 km / 4 mi
  • Danone 2 km / 1 mi
  • EMERSON 2 km / 1 mi
  • KYOCERA 2 km / 1 mi
  • Lu-Kraft 2 km / 1 mi
  • MATTEL 1 km / 1 mi
  • MENARINI 2 km / 1 mi
  • OLYMPUS 1 km / 1 mi
  • RICOH 1 km / 0 mi
  • Systeme U 2 km / 1 mi
  • THALÈS 1 km / 0 mi
  • Thales 2 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE TERMINAL

Our Chef invites you to discover his cuisine combining modern and traditional dishes. Have a break & enjoy our simple and tasty cuisine in the restaurant or room service. Enjoy our terrace on sunny days.

Our accommodation(s)

Our bedrooms adapt to your needs, enjoy the comfort of our classic rooms or the amenities of our superior rooms incl. spacious suites and privilege rooms with a King Size bed and wide range of amenities.

Our guest reviews

Our guest reviews for
Mercure Paris Orly Rungis Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  814 reviews

TripAdvisor Rating  4.0/5  718 reviews

Certificate of excellence 2022

Correct

Customer review rating 4.0/5

M.g Families - Confirmed reviews ALL

hotel confortable

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Everything was fine, from the check in until the check out.

Good stay

Customer review rating 4.0/5

Frank Business - Confirmed reviews ALL

Good business hotel, parking available

Well Located

Customer review rating 3.5/5

Iain F. Business - Confirmed reviews ALL

Stayed on business found the restaurant disappointing, not much choice and when I received my dinner not as described on the Menu. I have to wait a long time to see someone to get seated. Reception took a copy of my credit card to open an account but forgot to active it which meat that when I wanted to charge dinner to the room there was a problem.

Doesn't deserve 4 star rating

Customer review rating 2.0/5

Tintti S. Families - Confirmed reviews ALL

Good: - wifi works really well - blackout curtains blocked the light entirely - quiet room - safety box and fridge - big flat screen TV - spaceous and safe fenced parking lot - extremely helpful dark-skinned man at the reception - okay hotel restaurant for dinner - microwave oven at the lounge Bad: - twin beds were narrow and way too hard (got no sleep) - extra bed was even more narrow and was way too soft (got no sleep) - found a worm of carpet bug from the bed - breakfast was not abundant, lacked of choises (especially lactose-free products) and didn't taste fresh. For example it doesn't give a generoud picture if only 6-10 bacon strip and 3-4 scoops of scrambled eggs are filled at a time to the vessels for serving food. - breakfast had no fresh coffee (only a capsule coffee machine) - expensive parking fee - bathroom is most parts in bad condition (needs renovation) - locking mechanism of the toilet broken

High quality of the service and the facilities

Customer review rating 5.0/5

Linda Y. Families - Confirmed reviews ALL

As requested, our room was arranged into higher floor, very good view, and very good room! Will come to visit again.

Worst hotel stay because of noise from a party in nearby rooms

Customer review rating 1.0/5

Ger Couples - Confirmed reviews ALL

This was one of the worst hotel experience we ever had. We regularly stay in hotel on different continents, but this was extremely disappointing. It started with great food from the hotel restaurant! Unfortunately when we wanted to sleep at about 11 pm, the disco started to play loud music, this was very annoying, but the sound dimmed a little bit when the doors of the disco closed. The sound was audible, but far less than when it started. At about 12 am we began hearing many different noises from rooms down the hall. Partying people were talking, laughing hard with VERY loud music. This was extremely disturbing, therefore we called the front desk to ask to do something about it. The person at the front desk firstly did not believe that the disturbance was coming from a room nearby, after that he proposed to switch us to a different room, mind you we were already in bed… We did not like the proposition that WE should move from our hotel room (where you go to get a good nights rest) because other people are making noise between 12 am and 1.30 am!!! The front desk would eventually send security, but we did not notice any change to the disturbance until about 1.30 am. To conclude: warn people that there is a disco with audible noise at the back of the hotel!! Please try to stop the partying in your hotel rooms, especially when they keep other PAYING guests awake!! We are very disappointed in this Mercure!! Will never return!

Dear Mr P., First of all, thank you for bringing your concerns to our attention about your experience at the Hôtel Mercure Paris Orly Rungis Aéroport. I feel sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer. Therefore your feedback is very important for us. Please be assured that your comment catches our intention, so we can adapt us and prevent future occurrence. I am going to contact you privately to talk about this inconveniance, Best regards, Sarah ASIAI I Chef de brigade

In need of some TLC

Customer review rating 3.5/5

Amanda H. Business - Confirmed reviews ALL

Have stayed in this suite before. The hotel is looking very tired and in need of an upgrade. Everything was ok but far from brilliant. Definite lack of staff. I understand covid has made things difficult but other hotels we have stayed at felt much different.

Customer review rating 2.0/5

S M. Business - Confirmed reviews ALL

No electricity the whole morning, still not receipt the final bill by e-mail as promised by the reception.

Dear Mr m. Stanley, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Rungis Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Did you check if the email is in your spam? Just in case, I resent you the invoice to your email adress, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Xavier

Well located, friendly & professional staff, bad beds.

Customer review rating 3.0/5

Piet Families - Confirmed reviews ALL

The quality of the beds is below standards and not worth a **** hotel.

helpfull personnel

Customer review rating 4.0/5

Stephanie Business - Confirmed reviews ALL

Well located for our business trip, very friendly and helpful personnel, and always clean rooms and fabulous breakfast buffet.

Conveniently located with parking

Customer review rating 4.0/5

L. Families - Confirmed reviews ALL

We chose this hotel because we were travelling to Paris with a large van and needed adequate parking. The service was very good, friendly and efficient

Dear L., Thank you very much for taking the time to review our property. We are glad you enjoyed your stay among us and we hope to welcome you again very soon. Best regards, Marie DESCOTES - Room Division Manager

bon service

Customer review rating 4.5/5

Jorge L. Business - Confirmed reviews ALL

Dedication et attention

PERSONNEL AU TOP

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

LITERIE TROP FERME. ROOM SERVICE DE GRANDE QUALITE

Cher Monsieur D. Nous vous remercions chaleureusement d'avoir pris le temps de partager vos impressions suite à votre séjour au Mercure Paris Orly Rungis ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien cordialement, Marie DESCOTES - Directrice Hébergement

Good stay

Customer review rating 4.0/5

Christopher D. Couples - Confirmed reviews ALL

Service impeccable

Cher Monsieur D., Nous vous remercions chaleureusement d'avoir pris le temps de partager vos impressions suite à votre séjour au Mercure Paris Orly Rungis ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien cordialement, Marie DESCOTES - Directrice Hébergement

Efficient stay

Customer review rating 4.5/5

Dd Families - Confirmed reviews ALL

We booked the hotel for a one night stay before taking our plane the next day at Orly. Rooms are clean and we even benefited from an upgrade. we also used room service which was excellent. The shuttle to the airport was on time and easy to find. We also left our car in the parking for 10 days and we were very satisfied both with the rate and level of security. If we need to stay near the airport we will stay there again.

Dear Mrs D., Thank you very much for taking the time to review our property. We are glad you enjoyed your stay among us and we hope to welcome you again very soon. Best regards, Marie Descotes - Room Division Manager

Good hotel

TripAdvisor rating 4.0/5

marcbetjes Business - TripAdvisor review

Good hotel friendly staff. if you need some information they will help you. Big clean rooms and bathroom, check in and out very fast and friendly staff, breakfast fresh, quality products, and with a nice vieuw off Paris.

Dear Marc, We thank you for sharing your experience at Mercure Paris Orly Rungis ! I'm really glad you enjoyed the quality of our welcome as well as your room and the breakfast. It is always very positive for us to received such a good feedback. We hope to welcome you very soon among us, Best Regards Yannick GROLL - General Manager

July stay

TripAdvisor rating 5.0/5

kgmckenzie2018 Couples - TripAdvisor review

Room was very good..large king size bed, lovely renovated bathroom, lots of space for luggage, close to Orly airport..serviced by efficient shuttle service. Bar and restaurant food quite good and a good choice

Complaint

TripAdvisor rating 4.0/5

SKTHUC Families - TripAdvisor review

I am a gold member, and in each Accor hotel, I get a free upgrade. In Rungis they didnot ask anything. And even worst, it was even January 1. We didnot get a free drink and also no welcome with "Happy New Year".

Dear SKTHUC, Thank you for your feedback regarding your stay at the Mercure Rungis. I'm sorry to hear that you had to deal with these issues during your stay. Indeed we should have upgraded you and offer a welcome drink as we always do. I'll check with my teams what happened and I really do apologize for these omission. I remain at your entire disposal for your next stay in Orly Rungis. Best regards, Yannick GROLL

Kaweme

TripAdvisor rating 4.0/5

Phatygua Solo travel - TripAdvisor review

Very good service from all the staff and genuinely happy to help. The only problems was that the food , although good was very expensive for what it was.i was pleasantly surprised about my upgrade and the free drink with my gold loyalty card was even better!!!!!

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our hotel. Yours sincerely, Lila MESSAOUI Room division manager

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