Hotel Mercure Rouen Centre Cathedrale 4 stars

Customer review rating 4.3/5 5,784 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Hotel Mercure Rouen Centre Cathedrale
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+ 18 Services

Hotel extras

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer
Rue des Arsins - Accès Parking
76000
rouen
france

Tel: +33235526952

Fax: (+33)2/35894146

Check-in from 14h00

Check out up to 12h00

  • METRO-BUS ROUEN :  METRO-BUS ROUEN PALAIS DEJUSTICE

  • By plane

    PARIS ORLY At 150km / 93.75 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 150km / 93.75 miles

  • By plane

    ROUEN BOOS At 11.26km / 7 miles

  • By helicopter

    BOOS At 10km / 6.25 miles

  • By train

    ROUEN RIVE DROITE At 1.5km / 0.94 miles

GPS :49.441372, 1.095359

Congress centre

  • PARC DES EXPOSITIONS 15.0 km / 9.32 mi
Congress centre

Our accommodation(s)

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa, Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed, some rooms with views of the cathedral from the balcony

Accessible room
  • Max. number of persons: 2
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

CUISINE LOUNGE

Type of cuisine: Other cooking style

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'IMPRESSIONNISTE

Non contractual photo

Our brand-new, chic and relaxed Lounge space offers a welcoming spot where you can work or relax in comfort. Discover our selection of fine "Cave & Saveurs" wines and marvel at our varied menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,784 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,891 reviews

excellent stay

Customer review rating 4.3/5

Hernandez Couples - 24/08/2020 Confirmed reviews ALL

excellent location, very quiet room, good service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, C.POMAREDE

Super well located. Quiet. Clean.

Customer review rating 4.3/5

Loïc S. Couples - 22/08/2020 Confirmed reviews ALL

We stayed two nights , without kids for once ! . It was a perfect location and we enjoyed Rouen (my wife grew up in Rouen). The covid-19 protocols were in place , but not overbearing. Thank you

Excellent stay

Customer review rating 4.3/5

Pat Couples - 20/08/2020 Confirmed reviews ALL

Superb location, great room, excellent service, good value.

Dear PATRICIA T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, C.POMAREDE

Lovely short stay in Rouen

Customer review rating 4.3/5

Valentine Families - 13/08/2020 Confirmed reviews ALL

My partner, our son of 4 and baby spent 2 nights in Rouen. We had overall a lovely stay. The hotel is extremely well located: you can't be closer to the cathedral which is very convenient when you have small children. Two extra beds were provided for the kids and we could use the private parking of the hotel. The breakfast is very generous and good. In this time of Covid-19, we felt very safe in the hotel thanks to all the extra measures put in place.

Dear VALENTINE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, C.POMAREDE

Good central location for main attractions

Customer review rating 4.3/5

Gordon Couples - 13/08/2020 Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, C.POMAREDE

Hot rooms, tiny garage, no air-conditioning, full of mosquitoes

Customer review rating 4.3/5

Jack Friends - 12/08/2020 Confirmed reviews ALL

horrendous. I cannot recommend anyone to stay in your hotel. The beds were hard. The pillow was synthetic and there was a plastic sheet on the bed. No air-conditioning, mosquitoes. One small bottle of water for two adults.

Car Park Horros

Customer review rating 4.3/5

Watko Couples - 10/08/2020 Confirmed reviews ALL

Finding the hotel is really difficult, the instructions provided need updating as they are incorrect. The car park is horrendous. I only have a small car and even that took ages to be able to turn corners and get in to a space.

Excellent in most categories — but breakfast poor

Customer review rating 4.3/5

R D. Families - 03/08/2020 Confirmed reviews ALL

Excellent check in desk person and staff: warm, efficient. Hotel ideally located, Beautiful room well equipped, good beds, slept very well. Only problem was the breakfast, which was scarcely of 2* hotel quality: poor cereal choice, no cooked breakfast option beyond boiled eggs, no bacon, ham of mediocre quality.

VERY CENTRAL

Customer review rating 4.3/5

Phil F. R. Couples - 27/07/2020 Confirmed reviews ALL

Nice hotel with efficient staff. Covid precautions very good. Underground parking a bit tricky to manoever . Room 512 nice and quiet but poor view.

A great hotel in the heart of Rouen City

TripAdvisor rating 4.0/5

jonathon_todd 26/07/2020 TripAdvisor review

Stayed in a suite with our family of four. Plenty of room and view looking on to the Cathedral. Underground parking made the arrival and departure easy. Staff very friendly and provided excellent ations for local restaurant s and bistros. Would highly recommend.

Good location, Nice city

Customer review rating 4.3/5

Manu Families - 24/07/2020 Confirmed reviews ALL

We booked it as a Quick stop on our way to the South. Nice city, clean hotel. Only breakfest was limited but I think that has to do with Corona.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good location, with some perks.

Customer review rating 4.3/5

Curtis Couples - 06/07/2020 Confirmed reviews ALL

Hotel was nice, in great location in historical center of town, with parking (15 euros/night), and breakfast. We appreciated the sanitary and hygienic protocols in place due to COVID. We did not find the hotel particularly “luxurious.” Very modest room decor and furniture. Tea & coffee available in the room. We loved the proximity to the cathedral and hearing the bells all the time. The double-paned glass properly blocks street noise.

Excellent location

Customer review rating 4.3/5

Sophie F. Families - 06/07/2020 Confirmed reviews ALL

We chose this hotel as a stopover on a long journey. It is ideally situated in the heart of the town and not to difficult to find (with the help of the GPS). The underground parking was very handy. The staff very welcoming and the rooms clean and comfortable. Strict measures adhered to by everyone (staff and guests) re COVID-19, with hand sanitizer and masks everywhere you look!

Helpful staff

Customer review rating 4.3/5

Anonymous Couples - 04/07/2020 Confirmed reviews ALL

Hotel is centrally located and with an onsite underground parking. Everything was well organised for Covid19. Breakfast was adequate. The room was nice enough, the bed/mattress however was rather tired and lumpy - unusual for a Mercure.

Roomy and attractive

Customer review rating 4.3/5

Lt Couples - 19/03/2020 Confirmed reviews ALL

We enjoyed the space in our room, unusual for France at this price. In our experience. The room and hotel are quite attractive, with a bright and modern aesthetic. The bed was not uncomfortable, but a bit too firm with too few, too flat pillows for our taste. The show was was pretty great, but the only toiletries provided were a small bar of said and a very nice liquid soap/shampoo in the shower. Staff was helpful. We thought we’d be able to walk from the train station, but it was a bit longer and more complicated than we wanted to endure. We got a taxi for a bit of 7 euros each way. Proximity to restaurants, shops, the cathedral, and the Musée de beaux artes was fantastic. We are happy we chose this hotel for our two day stay in Rouen!

good location, unless you need to use the car park

Customer review rating 4.3/5

Peter E. Couples - 14/03/2020 Confirmed reviews ALL

the price reflects the excellent situation. Good room and service

Great location, right in city centre!

Customer review rating 4.3/5

Paul T. Couples - 02/03/2020 Confirmed reviews ALL

Great stay and great location, right in the centre of town. We chose to park in their underground car park, and the instructions to it were provided by the hotel and we found it first time. The car park is very narrow, we have quite a big car, whilst it was difficult to manoeuvre the car in the car park, we managed to find a space and no damage was made to the car or building! The staff upgraded our room because the day we arrived was my wife's 50th birthday, which was a lovely touch. All the sites were within easy walking distance of the hotel and so were the restaurants. I wouldn't hesitate to stay here again.

Friendly people but loudy room

Customer review rating 4.3/5

Shana Business - 28/02/2020 Confirmed reviews ALL

Reception was very friendly, breakfast was good. - point: I had a lot of noise from outside (streetside + rain)

Great location

Customer review rating 4.3/5

Chris Couples - 24/02/2020 Confirmed reviews ALL

A lovely hotel with considerate staff. Great location as well.

Good stay

Customer review rating 4.3/5

Mario Business - 13/02/2020 Confirmed reviews ALL

Personnel very friendly and helpfully, food was nice and tasty, my room was cold the first day even though I set the thermostat to warm. The first night felt cold but the second one was better, I guess the air conditioner system takes times to get the right temperature. Also air conditioner is a little bit noise. The hotel car parking is stressful specially if you drive a SUV. On the other hand, hotel facilities are clean and a nice presentation is accomplished. The room is quiet and bed very comfortable. Should be a good idea that your smart TV on the room can cast your laptop or mobile to use it as a projector to work with your job (e.g presentations) or be able to provide a HDMI cable in reception at request. Also, when you open your room should be a light to see where you have to insert your room card or at least using a fluorescence lines to specify were you have to insert the card as it is dark and you can not see anything. In my personal opinion, the dark blue colour paint in the rooms aisles looks cheap, sad and dark and in my case did not provide a relaxing atmosphere.

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