Mercure Hotel Saarbruecken City 4 stars

Customer review rating 4.4/5 1,676 reviews
Mercure Hotel Saarbruecken City
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+ 20 Services

Hotel extras

  • Central location

  • Air conditioning available throughout the hotel

  • Participant in the Le Club AccorHotels customer loyalty program

  • Renovated in 2018

  • Regional and seasonal cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shoppingPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Pedal boat (Nearby)
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Congress center
  • Copy/print service available

Hotel location

Mercure Hotel Saarbruecken City

Hafenstr. 8
66111
saarbruecken
germany

Tel: +4968138900

Fax: (+49)681/3890989

Contact email

Check-in from 15h00

Check out up to 12h00

  • HAUPTBAHNHOF :  102, 125 Bahnhofstrasse

  • By plane

    FRANKFURT RHEIN MAIN At 200km / 125 miles

  • By plane

    LUXEMBOURG FINDEL At 100km / 62.5 miles

  • By plane

    SAARBRUCKEN ENSHEIM At 15km / 9.38 miles

  • By helicopter

    FLUGHAFEN HAHN At 80km / 50 miles

  • By helicopter

    FLUGHAFEN SAARBRUCKEN-ENSHEIM At 15km / 9.32 miles

  • By car

    LUISENBRUCKE At 0.3km / 0.19 miles

  • By car

    WESTSPANGE At 0.5km / 0.31 miles

  • By car

    WILHELM-HEINRICH-BRUCKE At 0.6km / 0.38 miles

  • By train

    DESAA:SAARBRUECKEN/SAARBRUCK At 0.3km / 0.19 miles

  • By train

    MAIN STATION At 0.3km / 0.19 miles

GPS :49.237552, 6.989343

Your meetings and events

The guests at your business event or private function will appreciate the comfort, modern technology and attentive service at the Mercure Saarbrücken City hotel with its convenient location rightOn the Congress Hall and Saarbrücken Central Station. The event area of our hotel is air-conditioned and has WIFI. The 4 multifunctional meetingrooms can be designed and merged according to demand-andoffer sufficient space for up to 110 participants. You can count on our professional support in planning and hosting your event, and we will be happy to cater for your particular requirements.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • TV with VCR

  • Syndicated room

  • Meeting room

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

The 4-star Mercure Hotel Saarbrücken City offers a choice of Standard Rooms with double bed, Superior Rooms with double bed or twin beds and comfortable Privilege Rooms with double bed and sofa. All 150 rooms are equipped with WIFI and are air-conditioned. One child aged up to 16 can stay in their parents' room free of charge on request. Pets are also welcome to stay for a charge of EUR 8.50 per night.

Standard Double Bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room, 2 Single size beds

  • Max. number of persons: 2
  • Area: From 20
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with One King Bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with double bed and sofa

  • Max. number of persons: 3
  • Area: From 40
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SCHLEMMERIE

Type of cuisine: Regional

Our modern restaurant "Schlemmerie" is open during the week from 11.30 am to 10.30 pm and on weekends and holidays from 4:00 pm to 10:30 pm, serving international specialties and regional dishes

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

UNSICHTBAR

Photo non contractuelle / Strictly non binding

Our bar is integrated in the restaurant, the perfect place to relax and talk over a glass of wine or a cold beer. Open daily from 3 pm to midnight.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Saarbruecken City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,676 reviews

tripadvisor

TripAdvisor Rating 4.0/5

722 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

renovation perfectly succeeded

Customer review rating 4.4/5

Anette Business - 27/01/2020 Confirmed reviews ALL

My hotel room was located behind the elevator and I was very nervous if I would hear the elevator operating all night long.... but there was no noise! All calm! I can only recommend this hotel and even the rooms close to the elevator!

Dear Anette R., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

By far the least pleasant stay.

Customer review rating 4.4/5

Melanie B. W. Families - 12/12/2019 Confirmed reviews ALL

Was not a pleasant stay. Was sick ( not hotels fault), hotel did renovations on 4th floor just under us (most likely bathroom demolitions) during the day when I had to stay in and rest. Noise was horrendous. We also had to change rooms, which we had agreed to, however decided not to return to privilege room, moving being too cumbersome in my weakened state. In my opinion 2 things should have happened: We should have been advised of the renovations, and there definitely there should have been made a price adjustment for 2 days in a regular room, we appreciated the dinner offer but that did not make up for the miserable time I had in the room for 3 days.

Sehr geehrte Frau W., wir danken Ihnen vielmals, für Ihre Bewertung und dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Saarbruecken City die Zeit genommen haben, uns zu schreiben. Wir bedauern, dass Sie sich durch die Renovierungsarbeiten gestört fühlten. Wir haben diese nicht angekündigt, da die Arbeiten stets im Rahmen von tagesüblichen Arbeitszeiten stattfanden. Den Umzug in die Suite wollten Sie selbst nicht mehr durchführen. Für den daher im voraus bezahlten Betrag für diese höhere Kategorie für beide Tage und auch um Sie für den entstandenen Ärger in bezug auf die Renovierungsarbeiten zu entschädigen, hatte Ihnen Frau Wolff in Absprache mit mir, die Einladung zum Abendessen ausgesprochen. Diese haben Sie auch angenommen und wir sind sicher, dass Sie einen schönen Abend in unserem Restaurant geniessen konnten. Sehr geehrte Frau W., wir haben in der letzten Tagen unsere Renovierungsplanung für das Jahr 2020 abgeschlossen. Wir mussten die ursprüngliche Planung für den Sommer 2020 auf den Winterzeitraum ab Mitte-Ende November 2020 bis Mitte Januar 2021 verschieben. So dass wir auch im Jahr 2020 eine ähnliche Situation in bezug auf Arbeiten im Hotel haben werden. Dies wollten wir Ihnen jetzt schon rechtzeitig mitteilen. Wir danken Ihnen nochmals sehr für Ihre Rückmeldung, Ihre Meinung ist für uns von größtem Interesse. Wir wünschen Ihnen frohe Festtage und die besten Wünsche für das neue Jahr. Mit herzlichen Grüßen Mercure Hotel Saarbrücken City Klaus Euler Geschäftsführer

Staying there for over 20 years

TripAdvisor rating 4.0/5

TouchofParadise Family - 11/12/2019 TripAdvisor review

This year our stay was extremely uncomfortable. I had to stay in room most of the time due to illness. Unfortunately the hotel chose to renovate the entire floor under the one we were staying, meaning absolutely no rest possible. Also had to change room midway, which I knew in advance, but then decided not to change again because of my illness. Have asked for adjustment but did not receive yet. I like the location, like a lot of the people working there, will most likely return but was extremely disappointed not having been ore-informed about the renovation going on just under me.

Great stay and dinner

TripAdvisor rating 4.0/5

markeD4032WJ Business - 29/11/2019 TripAdvisor review

I am staying in this hotel quite regularly and enjoy it every time. The remodelled restaurant is nice. The food is great. A lot of home made stuff and nice service. Reception staff could smile a bit more:-).

Mercure Saarbrucken

TripAdvisor rating 4.0/5

rongirling Business - 11/11/2019 TripAdvisor review

Very nice hotel in the city area, very clean and the staff was exceptionally accommodating. The rooms were well prepared and comfortable. I look forward to staying here again and would recommend this hotel to anyone of my colleagues

Trip to France and Germany

TripAdvisor rating 4.0/5

V8011MMgiovannip Business - 05/07/2019 TripAdvisor review

nice hotel, very good location, parking available, close to city center and a shops and restaurant. staff very professional. dinner at the restaurant very good for choice of meal. i will select in the future again this location while traveling in the area.

As always Vers good

Customer review rating 4.4/5

Gerhard H. Business - 22/06/2019 Confirmed reviews ALL

Top Team all around

Guten morgen Herr H. Danke wie immer für Ihre Anmerkungen. Der Teppich wird umgehend einer nochmaligen Reinigung unterzogen, Andere Kissen stehen Ihnen gerne an der Reception zur Verfügung. Für die schmutzigen Gläser bitte ich vielmals um Entschuldigung. Bis zum nächsten Mal Klaus Euler P.S. Der Cognac war richtig lecker und erst die Ziegenkäse...jeder für sich ein besonderer genuß Besten dank dafür.

Stopover on the Saar

TripAdvisor rating 4.0/5

Lilian B Couples - 31/05/2019 TripAdvisor review

Only complaint was that the room facilities listed air-conditioning which was not available. We had to have someone come with special key so that we could open the window. It would have been better if the coffee came from a Nespresso machine (or similar). The coffee in the supplied jugs at breakfast was not very good.

comfortable stay, nicely renovated hotel

Customer review rating 4.4/5

Anonymous Couples - 10/05/2019 Confirmed reviews ALL

I stayed here quite often over the years. The renovations made in this hotel lately have been very good. First the rooms have been updated and are very comfortable. Now also the restaurant and bar have been done, and which are done nicely. More modern with a warmer atmosphere. Service in the hotel friendly as always.

Dear Rob C., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

Top stay,rooms first class,personnel on all levels ,top level, the bestThe hotel is for me

Customer review rating 4.4/5

Gerhard H. Business - 02/05/2019 Confirmed reviews ALL

The hotel is for me the best in the Saar region,top management,very helpful staff at all levels,garage space easy,bar,restaurant very good,a nice selection of food and drinks. One of the best hotel as far the team is concerned,from the management,check-in,resto,bar,room service to the cleaning staff extremely well managed.

Lieber Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Saarbruecken City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Sehr gerne bedanke ich mih auch für den XO. Richtig lecker. Mit herzlichen Grüßen Klaus Euler Geschäftsführer

Saarbrucken Family Visit

Customer review rating 4.4/5

Anonymous Families - 17/04/2019 Confirmed reviews ALL

We had 3 different families staying at the hotel while visiting the area for a family reunion. We encountered only one small issue, which was immediately addressed and corrected. The front desk staff was extremely helpful, sincere, and professional. Leslie at the front desk was as helpful as any hotel staff agent I have ever encountered - I would rate her 10 out of 10. OBTW: I stayed over 100 nights at hotels in 2018 alone and that matched my yearly "norm" for the last 10 years. So, I have just a bit of experience with hotel staffs. She was outstanding! Hotel was convenient to downtown, the train station, restaurants and shopping. I will definitely stay there again when I return for our next visit!

Dear Bob B., We very much appreciate your comments regarding your stay here in our hotel. It is always a pleasure to receive positive feedback. Thank you so much.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Manager

Mercure Hotel Saarbruecken City

TripAdvisor rating 4.0/5

bobbQ7696RP Family - 10/04/2019 TripAdvisor review

The front desk agents were especially helpful and professional. Leslie was off the charts great with all our peculiar needs. We were visiting family in Saarbrucken and this part of our trip was most excellent.

Business trip to Saarbrücken

TripAdvisor rating 4.0/5

markeD4032WJ Business - 18/03/2019 TripAdvisor review

I enjoyed this well located hotel. The rooms are functional and relatively large. The restaurant is great offering an interesting variety of both local and French/Italian dishes. Recommendable for a short stay in the area.

Nice City Center Hotel

Customer review rating 4.4/5

Anonymous Business - 23/08/2018 Confirmed reviews ALL

I fully understand the Hotel's decision to preserve the environment and limit the use of towels. However, I had during my stay (weekend) only one towel (not replaced) and a bath towel (replaced once). This is rather unacceptable and substandard for such a Hotel, in particular with those high temperature we are facing since quite some time. It is common practice to have at least two pairs of towels; one can be used to dry off, whereas the other pair is being drying. It is not funny to use the same wet towel over a day/night. I never faced such a situation, and in particular not in a Hotel of the group Accor. In general, the hotel is ok, the rooms have been renovated, but the atmosphere is a little morose, the bar for example is closed on weekends.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Of course we have a daily and normal towel service and we will check this problem with our housekeeping department to avoid similar situation for the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klaus Euler Manager

NIce City Center location

TripAdvisor rating 4.0/5

MarcoPolo_Lux Business - 22/08/2018 TripAdvisor review

I fully understand the Hotel's decision to preserve the environment and limit the use of towels. However, I had during my stay (weekend) only one towel (not replaced) and a bath towel (replaced once). This is rather inacceptable and substandard for such a Hotel, in particular with those high temperature we are facing since quite some time. It is common practice to have at least two pairs of towels; one can be used to dry off, whereas the other pair is being drying. It is not funny to use the same wet towel over a day/night. I never faced such a situation, and in particular not in a Hotel of the group Accor.In general, the hotel is ok, the rooms have been renovated, but the atmosphere is a little morose, the bar for example is closed on weekends.

Comfortable stay, although airconditioning did not work on the night of 30th June 2018

Customer review rating 4.4/5

Subinay D. Couples - 03/07/2018 Confirmed reviews ALL

Comfortable stay, although airconditioning did not work on the night of 30th June 2018. The people at reception were very helpful

Dear Subinay D., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

Average-Low stay

Customer review rating 4.4/5

Lorenzo M. Business - 02/07/2018 Confirmed reviews ALL

Extremely poor internet connectivity, no wifi Access in the restaurant, and very bad coverage in the rooms. Few parking slots in the hotel, noisy room and air conditioner did not work properly.

Dear Lorenzo m. Gutierrez, Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klaus Euler Managing Director

Always a pleasure

Customer review rating 4.4/5

Sylke G. Solo - 28/04/2018 Confirmed reviews ALL

I loved my room, it was clean and quiet and the staff was very friendly and helpful.

Dear Sylke G., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

Mrs. Quack made my stay a great success.

Customer review rating 4.4/5

Anonymous Business - 26/04/2018 Confirmed reviews ALL

Thank you, Mrs. Quack, for making my stay a great success. John Otto M.

Dear John Otto M., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

Wonderful

Customer review rating 4.4/5

Anonymous Couples - 23/03/2018 Confirmed reviews ALL

Everything was perfect

Dear Iris L., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director
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