Hotel - Mercure Hotel Saarbruecken City
Mercure Hotel Mercure Hotel

Mercure Hotel Saarbruecken City

4.0/5 718 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange (Paying)

Leisure and activities

  • Pedal boat  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Congress center
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

KONGRESSHALLE0.1 km / 0.06 mi

Exhibition centre

MESSEZENTRUM-MESSEGELANDE2.5 km / 1.56 mi

Your meetings and events

The guests at your business event or private function will appreciate the comfort, modern technology and attentive service at the Mercure Saarbrücken City hotel with its convenient location rightOn the Congress Hall and Saarbrücken Central Station. The event area of our hotel is air-conditioned and has WIFI. The 4 multifunctional meetingrooms can be designed and merged according to demand-andoffer sufficient space for up to 110 participants. You can count on our professional support in planning and hosting your event, and we will be happy to cater for your particular requirements.

Mercure Hotel Saarbruecken City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MOSEL 30 m2 3 m 20 0 12 12 15
DONAU 50 m2 3 m 35 18 20 20 25
RUWER 50 m2 3 m 40 20 25 35 25
MOSEL - SAAR 60 m2 3 m 50 25 40 30 35
SAAR - RUWER 80 m2 3 m 60 30 50 40 35
MOSEL - SAAR - RUWER 110 m2 3 m 100 45 70 70 65
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Syndicated room
    • Meeting room
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 4-star Mercure Hotel Saarbrücken City offers a choice of Standard Rooms with double bed, Superior Rooms with double bed or twin beds and comfortable Privilege Rooms with double bed and sofa. All 150 rooms are equipped with WIFIand are air-conditioned. One child aged up to 16 can stay in their parents' room free of charge on request. Pets are also welcome to stay for a charge of EUR 8.50 per night.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Opening windows
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 1,659 reviews

Our guest reviews for
Mercure Hotel Saarbruecken City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 718 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anette Business - 27/01/2020 Confirmed reviews ALL
« renovation perfectly succeeded »

My hotel room was located behind the elevator and I was very nervous if I would hear the elevator operating all night long.... but there was no noise! All calm! I can only recommend this hotel and even the rooms close to the elevator!

Melanie B. W. Families - 12/12/2019 Confirmed reviews ALL
« By far the least pleasant stay. »

Was not a pleasant stay. Was sick ( not hotels fault), hotel did renovations on 4th floor just under us (most likely bathroom demolitions) during the day when I had to stay in and rest. Noise was horrendous. We also had to change rooms, which we had agreed to, however decided not to return to privilege room, moving being too cumbersome in my weakened state. In my opinion 2 things should have happened: We should have been advised of the renovations, and there definitely there should have been made a price adjustment for 2 days in a regular room, we appreciated the dinner offer but that did not make up for the miserable time I had in the room for 3 days.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau W., wir danken Ihnen vielmals, für Ihre Bewertung und dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Saarbruecken City die Zeit genommen haben, uns zu schreiben. Wir bedauern, dass Sie sich durch die Renovierungsarbeiten gestört fühlten. Wir haben diese nicht angekündigt, da die Arbeiten stets im Rahmen von tagesüblichen Arbeitszeiten stattfanden. Den Umzug in die Suite wollten Sie selbst nicht mehr durchführen. Für den daher im voraus bezahlten Betrag für diese höhere Kategorie für beide Tage und auch um Sie für den entstandenen Ärger in bezug auf die Renovierungsarbeiten zu entschädigen, hatte Ihnen Frau Wolff in Absprache mit mir, die Einladung zum Abendessen ausgesprochen. Diese haben Sie auch angenommen und wir sind sicher, dass Sie einen schönen Abend in unserem Restaurant geniessen konnten. Sehr geehrte Frau W., wir haben in der letzten Tagen unsere Renovierungsplanung für das Jahr 2020 abgeschlossen. Wir mussten die ursprüngliche Planung für den Sommer 2020 auf den Winterzeitraum ab Mitte-Ende November 2020 bis Mitte Januar 2021 verschieben. So dass wir auch im Jahr 2020 eine ähnliche Situation in bezug auf Arbeiten im Hotel haben werden. Dies wollten wir Ihnen jetzt schon rechtzeitig mitteilen. Wir danken Ihnen nochmals sehr für Ihre Rückmeldung, Ihre Meinung ist für uns von größtem Interesse. Wir wünschen Ihnen frohe Festtage und die besten Wünsche für das neue Jahr. Mit herzlichen Grüßen Mercure Hotel Saarbrücken City Klaus Euler Geschäftsführer

Family - 11/12/2019 TripAdvisor review
« Staying there for over 20 years »

This year our stay was extremely uncomfortable. I had to stay in room most of the time due to illness. Unfortunately the hotel chose to renovate the entire floor under the one we were staying, meaning absolutely no rest possible. Also had to change room midway, which I knew in advance, but then decided not to change again because of my illness. Have asked for adjustment but did not receive yet. I like the location, like a lot of the people working there, will most likely return but was extremely disappointed not having been ore-informed about the renovation going on just under me.

Business - 29/11/2019 TripAdvisor review
« Great stay and dinner »

I am staying in this hotel quite regularly and enjoy it every time. The remodelled restaurant is nice. The food is great. A lot of home made stuff and nice service. Reception staff could smile a bit more:-).

Business - 11/11/2019 TripAdvisor review
« Mercure Saarbrucken »

Very nice hotel in the city area, very clean and the staff was exceptionally accommodating. The rooms were well prepared and comfortable. I look forward to staying here again and would recommend this hotel to anyone of my colleagues

Business - 05/07/2019 TripAdvisor review
« Trip to France and Germany »

nice hotel, very good location, parking available, close to city center and a shops and restaurant. staff very professional. dinner at the restaurant very good for choice of meal. i will select in the future again this location while traveling in the area.

Gerhard H. Business - 22/06/2019 Confirmed reviews ALL
« As always Vers good »

Top Team all around

Our hotel has responded to the review
Our hotel has responded to the review

Guten morgen Herr H. Danke wie immer für Ihre Anmerkungen. Der Teppich wird umgehend einer nochmaligen Reinigung unterzogen, Andere Kissen stehen Ihnen gerne an der Reception zur Verfügung. Für die schmutzigen Gläser bitte ich vielmals um Entschuldigung. Bis zum nächsten Mal Klaus Euler P.S. Der Cognac war richtig lecker und erst die Ziegenkäse...jeder für sich ein besonderer genuß Besten dank dafür.

Couples - 31/05/2019 TripAdvisor review
« Stopover on the Saar »

Only complaint was that the room facilities listed air-conditioning which was not available. We had to have someone come with special key so that we could open the window. It would have been better if the coffee came from a Nespresso machine (or similar). The coffee in the supplied jugs at breakfast was not very good.

Anonymous Couples - 10/05/2019 Confirmed reviews ALL
« comfortable stay, nicely renovated hotel »

I stayed here quite often over the years. The renovations made in this hotel lately have been very good. First the rooms have been updated and are very comfortable. Now also the restaurant and bar have been done, and which are done nicely. More modern with a warmer atmosphere. Service in the hotel friendly as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob C., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

Gerhard H. Business - 02/05/2019 Confirmed reviews ALL
« Top stay,rooms first class,personnel on all levels ,top level, the bestThe hotel is for me »

The hotel is for me the best in the Saar region,top management,very helpful staff at all levels,garage space easy,bar,restaurant very good,a nice selection of food and drinks. One of the best hotel as far the team is concerned,from the management,check-in,resto,bar,room service to the cleaning staff extremely well managed.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Saarbruecken City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Sehr gerne bedanke ich mih auch für den XO. Richtig lecker. Mit herzlichen Grüßen Klaus Euler Geschäftsführer

Anonymous Families - 17/04/2019 Confirmed reviews ALL
« Saarbrucken Family Visit »

We had 3 different families staying at the hotel while visiting the area for a family reunion. We encountered only one small issue, which was immediately addressed and corrected. The front desk staff was extremely helpful, sincere, and professional. Leslie at the front desk was as helpful as any hotel staff agent I have ever encountered - I would rate her 10 out of 10. OBTW: I stayed over 100 nights at hotels in 2018 alone and that matched my yearly "norm" for the last 10 years. So, I have just a bit of experience with hotel staffs. She was outstanding! Hotel was convenient to downtown, the train station, restaurants and shopping. I will definitely stay there again when I return for our next visit!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob B., We very much appreciate your comments regarding your stay here in our hotel. It is always a pleasure to receive positive feedback. Thank you so much.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Manager

Family - 10/04/2019 TripAdvisor review
« Mercure Hotel Saarbruecken City »

The front desk agents were especially helpful and professional. Leslie was off the charts great with all our peculiar needs. We were visiting family in Saarbrucken and this part of our trip was most excellent.

Business - 18/03/2019 TripAdvisor review
« Business trip to Saarbrücken »

I enjoyed this well located hotel. The rooms are functional and relatively large. The restaurant is great offering an interesting variety of both local and French/Italian dishes. Recommendable for a short stay in the area.

Anonymous Business - 23/08/2018 Confirmed reviews ALL
« Nice City Center Hotel »

I fully understand the Hotel's decision to preserve the environment and limit the use of towels. However, I had during my stay (weekend) only one towel (not replaced) and a bath towel (replaced once). This is rather unacceptable and substandard for such a Hotel, in particular with those high temperature we are facing since quite some time. It is common practice to have at least two pairs of towels; one can be used to dry off, whereas the other pair is being drying. It is not funny to use the same wet towel over a day/night. I never faced such a situation, and in particular not in a Hotel of the group Accor. In general, the hotel is ok, the rooms have been renovated, but the atmosphere is a little morose, the bar for example is closed on weekends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Of course we have a daily and normal towel service and we will check this problem with our housekeeping department to avoid similar situation for the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klaus Euler Manager

Business - 22/08/2018 TripAdvisor review
« NIce City Center location »

I fully understand the Hotel's decision to preserve the environment and limit the use of towels. However, I had during my stay (weekend) only one towel (not replaced) and a bath towel (replaced once). This is rather inacceptable and substandard for such a Hotel, in particular with those high temperature we are facing since quite some time. It is common practice to have at least two pairs of towels; one can be used to dry off, whereas the other pair is being drying. It is not funny to use the same wet towel over a day/night. I never faced such a situation, and in particular not in a Hotel of the group Accor.In general, the hotel is ok, the rooms have been renovated, but the atmosphere is a little morose, the bar for example is closed on weekends.

Subinay D. Couples - 03/07/2018 Confirmed reviews ALL
« Comfortable stay, although airconditioning did not work on the night of 30th June 2018 »

Comfortable stay, although airconditioning did not work on the night of 30th June 2018. The people at reception were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Subinay D., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

Lorenzo M. Business - 02/07/2018 Confirmed reviews ALL
« Average-Low stay »

Extremely poor internet connectivity, no wifi Access in the restaurant, and very bad coverage in the rooms. Few parking slots in the hotel, noisy room and air conditioner did not work properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorenzo m. Gutierrez, Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klaus Euler Managing Director

Sylke G. Solo - 28/04/2018 Confirmed reviews ALL
« Always a pleasure »

I loved my room, it was clean and quiet and the staff was very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylke G., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

Anonymous Business - 26/04/2018 Confirmed reviews ALL
« Mrs. Quack made my stay a great success. »

Thank you, Mrs. Quack, for making my stay a great success. John Otto M.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Otto M., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

Anonymous Couples - 23/03/2018 Confirmed reviews ALL
« Wonderful »

Everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iris L., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Euler Managing Director

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