Hotel - Mercure Hotel Amsterdam West
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam West

3.5/5 1,326 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ABN/AMRO HEAD OFFICE5.6 km / 3.48 mi DPA0.5 km / 0.31 mi ING5 km / 3.11 mi MEXX0.5 km / 0.31 mi PHILIPS H.O. (REMBRANDTTOREN)9.3 km / 5.78 mi SANQUIN3 km / 1.86 mi WTC5 km / 3.11 mi
ACN0.5 km / 0.31 mi IBM0.5 km / 0.31 mi KLM8 km / 4.97 mi NUMICO8 km / 4.97 mi PWC0.5 km / 0.31 mi VU ZIEKENHUIS5 km / 3.11 mi

Congress centre

RAI6.8 km / 4.23 mi

Exhibition centre

RAI6.8 km / 4.23 mi

Your meetings and events

Mercure Hotel Amsterdam West is ideally located for organizing conferences and meetings. The hotel has 14 rooms and a maximum capacity of 200 people.We will work with you to make your event a success.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ZAAL 1 15 m2 2 m 0 0 5 0 0
ZAAL 7 30 m2 2 m 0 0 10 0 0
ZAAL 14 40 m2 2 m 25 10 15 10 0
ZAAL 8 40 m2 2 m 20 0 10 0 0
ZAAL 2 45 m2 2 m 25 10 10 10 0
ZAAL 11 45 m2 2 m 25 15 15 20 0
ZAAL 13 45 m2 2 m 25 15 15 20 0
ZAAL 12 45 m2 2 m 25 15 10 20 0
ZAAL 3 55 m2 2 m 45 20 15 25 0
ZAAL 5 55 m2 2 m 45 20 15 25 0
ZAAL 6 55 m2 2 m 45 20 15 40 0
ZAAL 4 55 m2 2 m 45 20 15 20 0
ZAAL 9 65 m2 2 m 50 20 10 25 0
ZAAL 10 65 m2 2 m 45 20 15 25 0
ZAAL I (12+13) 90 m2 2 m 70 25 25 30 0
ZAAL G (9+14) 100 m2 2 m 100 30 35 50 0
ZAAL A (3+4) 115 m2 2 m 100 30 30 40 0
ZAAL B (4+5) 115 m2 2 m 100 30 30 40 0
ZAAL H (10+11) 115 m2 2 m 70 25 20 30 0
ZAAL C (5+6) 115 m2 2 m 100 30 30 40 0
ZAAL J (11+12+13) 135 m2 2 m 150 30 40 50 0
ZAAL D (3+4+5) 175 m2 2 m 160 55 45 60 0
ZAAL E (4+5+6) 175 m2 2 m 160 55 45 60 0
ZAAL F (3+4+5+6) 230 m2 2 m 200 60 60 75 0
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • Syndicate rooms
    • WIFI access
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Video equipment
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

  • 152 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Satellite/cable colour TV
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 4,435 reviews

Our guest reviews for
Mercure Hotel Amsterdam West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,326 reviews
Shinhong M. Business - 29/11/2019 Confirmed reviews ALL
« Clean and comfort »

It`s comfortable for bussiness.

Dewinder B. Business - 25/11/2019 Confirmed reviews ALL
« Unprofessional »

Extremely disappointed With my room and then checking out I was overcharged! - the telephone in the room did not work (it was exchanged but the second one went faulty too) - the bathroom was not cleaned probably on two occasions - the window opening/closing mechanism was broken and at one point injured me - the TV was faulty and one night it went to max volume and I could not turn the volume down or switch it off, I had to walk to the reception in the middle of the night in my night clothes and bear feet to ask for assistance (because I could not call anyone as the telephone was not working!!!!) Finally I was overcharged (I found that out when I checked my credit card statement back home) Fiona who was on the front desk (btw the cost was €410.80) took two sets of cash from me 1st was €170 (3x€50+€20) and 2nd was €120 (9x€10+6x€5) the rest she took from my credit, however instead of taking €120.10, she took €170.10 therefore overcharging me by €50 I would like refunded to my credit card

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dewinder B., We are truly sorry to hear that you did not enjoy your stay with us. I have send you a private email to discuss this matter in further details. Best regards, Denice Kirchjunger Front Office Supervisor

Anonymous Couples - 25/11/2019 Confirmed reviews ALL
« Room not properly cleaned »

Room was not properly cleaned. Toilet dirty, dirty paper and hairs on bed. Reception told a cleaner will come but he never came.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent M., We are truly sorry the hear that your room was not cleaned properly. We will discuss this issue with our housekeeping manager. Please feel free to contact me anytime on h1… if you want to discuss this matter in further details. Best regads, Denice Kirchjunger Front Office Supervisor

K Couples - 25/11/2019 Confirmed reviews ALL
« Excellent »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khurram I., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

Anonymous Business - 22/11/2019 Confirmed reviews ALL
« Simple - no fuss »

Clean, functional, fine for a quick business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Amsterdam West

Ron´an O. Business - 21/11/2019 Confirmed reviews ALL
« Lovely hotel in a convenient location. »

Convenient location, nice room, decent breakfast, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Amsterdam West

Daniel S. Couples - 21/11/2019 Confirmed reviews ALL
« Convenient »

It's near the airport and easy to get downtown

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khim Seah Daniel S., Thank you for your nice feedback. We hope to welcome you back soon. Kind regards, Mercure Amsterdam West

Anonymous Solo - 20/11/2019 Confirmed reviews ALL
« Good stay »

Front desk staff were friendly and very helpful. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. We will share this with our team :) We hope to welcome you soon! Sincerely, Mercure Amsterdam West

Thomas G. Business - 15/11/2019 Confirmed reviews ALL
« Enjoyed my stay at the hotel. »

The room was quiet and the food in the restaurant was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Anonymous Business - 15/11/2019 Confirmed reviews ALL

Very good

David B. Friends - 14/11/2019 Confirmed reviews ALL
« warm and comfortable stay »

Very pleased with the hotel only stayed 2 days but very clean quiet only problems were with only got one set of towels and the breakfast at 22 euros each was way,way too expensive.

Alex V. R. Business - 14/11/2019 Confirmed reviews ALL
« A well appointed hotel close to Amsterdam Airport »

The Mercure Amsterdam West is a well appointed and comfortable hotel, with a convenient shuttle service to Amsterdam Airport which takes less than 15 minutes.

C. M. Business - 11/11/2019 Confirmed reviews ALL
« I will be back to your hotel. »

Nice room and very clean Breakfast was good and enough. Staff at hotel were not friendly. But the bus transfer driver from airport to hotel was very nice guy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Razvan N. Business - 10/11/2019 Confirmed reviews ALL
« Mr »

I really liked the hospitality and professionalism of the employees and the fact that there is a minibus that transports people from the airport to the hotel. I have nothing negative to comment on, maybe the rooms are quite small, as is the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Razvan N., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

Kirsty Couples - 10/11/2019 Confirmed reviews ALL
« Ok »

Nice hotel..... Can't fault it but quite far away from town mad an absolute nightmare to get home at night. Bus stop 5 mins walk from hotel can print bus schedule off of hotel website. Cost €2.50pp one way. Getting into to town no problem. Where bus drops you off is about 25min walk into the biz so you need to remember you have that same walk back at the end of the night and if it's after midnight the bus changes to night bus an no longer goes to that stop. Cost us €30 2 nights in a row to get taxi back to hotel as clildnt find stop for night bus. If I returned to Amsterdam I would stay somewhere more central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. Sincerely, Mercure Amsterdam West

Joakim Business - 08/11/2019 Confirmed reviews ALL
« Good enough »

Meetingrooms with coffe area ++ General envirement incl resturant + Resturant menu (to few dinner selections) - Elevator for rooms located far from reception - Room layout & tidyness + No door to shower -

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Your feedback helps us a lot! Sincerely, Mercure Amsterdam West

Anonymous Business - 08/11/2019 Confirmed reviews ALL
« The experience was very good. »

Rooms were clean and the beds very comfortable. Service in all areas was very good. We were pleasantly suprised at the quality of the food in the resturant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordonfettes D., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

Sean G. Business - 08/11/2019 Confirmed reviews ALL
« Okay...but... »

I was staying in room 310 where the door does not close properly unless firmly pressed. I imagine the door just needs a little adjustment to enable it to automatically close and lock. Please investigate. It should be noted that I had left the room for breakfast, and didn't notice that the door was just sat on the latch, not locked. My collogue noticed when passing and pulled the door shut.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Oleg G. Friends - 06/11/2019 Confirmed reviews ALL
« Good but it was better year ago »

Good hotel with the perfect breakfast close to the airport. But I asked every day to recharge the room door keys because they did not open the door. All three days. Also, if you have a kettle and tea in a room, so why there are no cups? Third, I have tried to wait for a shuttle bus late evening 50 minutes. Why the hotel did not send any information to me that the highway is closed for reconstruction and the shuttle bus schedule was changed?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback. Unfortunatelly we cannot do anything about the construction work. We did inform all our guest about this contructtion work. Therefor our shuttle had some delay. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Noorlin H. H. Couples - 06/11/2019 Confirmed reviews ALL
« Pleasant holiday »

Hotel very clean, friendly and helpful staff. Good location away from bustling city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

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