Mercure Hotel Amsterdam West

Convenient location, nice room, decent breakfast, friendly staff.

It's near the airport and easy to get downtown

Front desk staff were friendly and very helpful. Keep it up!

The room was quiet and the food in the restaurant was good.

Very good

Very pleased with the hotel only stayed 2 days but very clean quiet only problems were with only got one set of towels and the breakfast at 22 euros each was way,way too expensive.

The Mercure Amsterdam West is a well appointed and comfortable hotel, with a convenient shuttle service to Amsterdam Airport which takes less than 15 minutes.

Nice room and very clean Breakfast was good and enough. Staff at hotel were not friendly. But the bus transfer driver from airport to hotel was very nice guy.

I really liked the hospitality and professionalism of the employees and the fact that there is a minibus that transports people from the airport to the hotel. I have nothing negative to comment on, maybe the rooms are quite small, as is the bathroom.

Nice hotel..... Can't fault it but quite far away from town mad an absolute nightmare to get home at night. Bus stop 5 mins walk from hotel can print bus schedule off of hotel website. Cost €2.50pp one way. Getting into to town no problem. Where bus drops you off is about 25min walk into the biz so you need to remember you have that same walk back at the end of the night and if it's after midnight the bus changes to night bus an no longer goes to that stop. Cost us €30 2 nights in a row to get taxi back to hotel as clildnt find stop for night bus. If I returned to Amsterdam I would stay somewhere more central

Meetingrooms with coffe area ++ General envirement incl resturant + Resturant menu (to few dinner selections) - Elevator for rooms located far from reception - Room layout & tidyness + No door to shower -

Rooms were clean and the beds very comfortable. Service in all areas was very good. We were pleasantly suprised at the quality of the food in the resturant.

I was staying in room 310 where the door does not close properly unless firmly pressed. I imagine the door just needs a little adjustment to enable it to automatically close and lock. Please investigate. It should be noted that I had left the room for breakfast, and didn't notice that the door was just sat on the latch, not locked. My collogue noticed when passing and pulled the door shut.

Good hotel with the perfect breakfast close to the airport. But I asked every day to recharge the room door keys because they did not open the door. All three days. Also, if you have a kettle and tea in a room, so why there are no cups? Third, I have tried to wait for a shuttle bus late evening 50 minutes. Why the hotel did not send any information to me that the highway is closed for reconstruction and the shuttle bus schedule was changed?

Hotel very clean, friendly and helpful staff. Good location away from bustling city.