Mercure Hotel Den Haag Central 4 stars

Customer review rating 4.4/5 6,150 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Hotel Den Haag Central
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+ 18 Services

Hotel extras

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel.

  • Easily reached by both car and public transport

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Alternative breakfast buffet (conform COVID-19 guidelines), bar, restaurant and sunny terrace

  • Reception at your service 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW
den haag
netherlands

Tel: +31703636700

Fax: (+31)70/3639398

Check-in from 14h00

Check out up to 12h00

  • BUS :  18,22,24 SPUI/ A.VEERKADE

  • BY TRAM :  1,9,10,15,16 SPUI

  • TRAM :  2,3,4,6 SPUI/ STADHUIS

  • By plane

    AMSTERDAM SCHIPHOL At 35km / 21.88 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 20km / 12.5 miles

  • By car

    2 P-Route ZUID At 1km / 0.63 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HOLLANDS SPOOR At 1km / 0.63 miles

GPS :52.076229, 4.317884

Companies

  • HUAWEI 3.8 km / 2.36 mi
  • K.P.N. 3.0 km / 1.88 mi
  • MINISTERIES 1.0 km / 0.62 mi
  • NATIONALE NEDERLANDEN 2.0 km / 1.24 mi
  • SHELL 6.0 km / 3.75 mi
  • SIEMENS 3.22 km / 2.0 mi
  • TOWNHALL 0.1 km / 0.06 mi
Companies

Your meetings and events

Our spacious and comfortable meeting rooms can accommodate up to 120 people. The rooms are equipped with the latest technology, including Wi-Fi and ADSL. Our staff will be happy to prepare a tailored quotation.

Room descriptions and layouts

10 

meeting rooms

From 1 to 36 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from our different types of rooms to suit your needs: a Standard room, a Superior room or our Suite with a magnificent view over The Hague.

Standard double room

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Privilege double room

Accessible room
  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard twin room

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Suite with double bed and separate lounge area

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Family Room - 2 connecting rooms

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

SPUI 180

Type of cuisine: Bistro

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Den Haag Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,150 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,083 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.4/5

Ritwan Couples - 30/10/2020 Confirmed reviews ALL

Everything was fine

Dear Ritwan, Thank you for sharing your experience. We are happy to hear that you had a good stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Well located

Customer review rating 4.4/5

Anonymous Couples - 24/10/2020 Confirmed reviews ALL

Great

Dear guest, Thank you for sharing your experience. Good to hear that your stay was great and we hope to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Good stay

Customer review rating 4.4/5

Romina F. Solo - 21/10/2020 Confirmed reviews ALL

Pleasant stay. The hotel staff followed all the measures accordingly and everyone was welcoming.

Dear Romina, Many thanks for sharing your experience and the great score. Good to hear that you had a pleasant stay and we hope to welcome you again! Sincerely, Laura F. Teamleader Front Office

Good stay

Customer review rating 4.4/5

Gudni S. Business - 23/09/2020 Confirmed reviews ALL

Everything was fine.

Dear Gudni, Thank you for sharing your experience and the great score. Good to hear that everything was fine during your stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

The exact opposite of what I requested

Customer review rating 4.4/5

Ana Business - 12/09/2020 Confirmed reviews ALL

Your evening staff was not particularly welcoming. Smiling and wishing the guest welcome to the hotel should not be optional. But this is minor compared to the very bad quality of my sleep. I indicated I was traveling for business and specifically requested a quiet room as I had work to do and needed to rest for an important appointment. I can understand requests cannot always be fully accommodated, but surely there a space between perfect quiet and being given a room overlooking what has to be the busiest crossroad in The Hague. The cars, buses, trams and revelers kept me from sleeping. The trams are especially noisy by nature and because they ring their bells constantly. All in all, I found it difficult to work and slept four and a half hours at most. I cancelled my booking for next week.

Dear Ana, We are very very sorry to hear that your stay was a very bad experience. Our job is to make our guests happy and we feel very bad that you are not happy at all. The check in should have been done so much better, like you said a smile and welcome should be absolutely normal. The room that was given to you is not very quiet indeed, we should have checked up on your request better. Your feedback is very important to us to provide a better service and quality and we really hope that you will give us the opportunity to serve you better in the future. If there is anything else we can do for you please let us know. Sincerely, Laura Fernandez Teamleader Front Office H1…

good stay

Customer review rating 4.4/5

Olga Couples - 03/09/2020 Confirmed reviews ALL

everything was fine friendly personnel

Dear Olga, Thank you for sharing your experience and the great score. Good to hear that you have enjoyed your stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Clean hotel well located

Customer review rating 4.4/5

Anonymous Couples - 01/09/2020 Confirmed reviews ALL

Very clean, good service (sink wasn't working, but immediately fixed. Our room was ready when we arrived at 12.00) Well located in the city center.

Dear guest, Thank you for sharing your experience. Good to hear that you have enjoyed your stay and liked our service and the location. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

very convenient

Customer review rating 4.4/5

Peter J. D. Families - 26/08/2020 Confirmed reviews ALL

Conveniently located in the Hague we have stayed at the Mercure multiple times. The rooms are small but clean, the breakfast used to be excellent but has been limited by the COVID regulations. The staff is helpful and friendly. An acceptable value for money.

Dear Peter, Thank you for sharing your experience. Good to hear that you had a good stay overall. We do have an online check in and fast check out procedure. Did you not receive an email about this? Sorry that this was not available for you. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Perfectly located hotel with efficient staff and nice rooms

Customer review rating 4.4/5

Alex G. Couples - 17/08/2020 Confirmed reviews ALL

Very nice one-night stay. Comfortable beds, nice and large shower, nice view, quiet rooms, very good air conditioning. We also enjoyed the helpful and responsive staff on-site.

Dear Alex, Many thanks for sharing your experience. Good to hear that you enjoyed your stay with us and that you liked our rooms and staff. We are looking forward to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good hotel in The Haque, bit difficult to reach by car

Customer review rating 4.4/5

Anonymous Couples - 12/08/2020 Confirmed reviews ALL

Good

Dear guest, Thank you for sharing your experience. Good to hear that in general you had a good stay. Sorry to hear that it was to busy in the breakfast restaurant and that guests not keep their distances. We have discussed this with the breakfast team so that they will inform guests to keep distance to other guests at all times. We hope to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Well located

Customer review rating 4.4/5

Omar T. Solo - 11/08/2020 Confirmed reviews ALL

Very good, thank you very much

Dear Omar, Many thanks for sharing your experience and the great score. Nice to hear that you have enjoyed your stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good location, very comfortable rooms. ALL Gold Member received a Minibar Package

Customer review rating 4.4/5

Matthias P. Families - 06/08/2020 Confirmed reviews ALL

Friendly staff and good service. Nice and modern rooms. Will come again in this hotel. But: Desinfectants are not so efficient to cover Corona Virus. Desinfectants are not powerful. Discount for parking should be offered to hotel guests. To offer no parking for international guests in inacceptable.

Dear Matthias, Thank you for sharing your experience. Good to hear that overall you had a good stay. We are actually busy with Qpark for a discount for our guests, sorry this wasn't available for you. We are looking forward to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Well located, good stay, friendly staff

Customer review rating 4.4/5

Amaka P. Couples - 28/07/2020 Confirmed reviews ALL

I enjoyed my stay, the room is neat with everything, the location is best.

Dear Amaka, Thank you for sharing your experience. Nice to hear that you like our location and had a good stay. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Nice staff but bad sleep

Customer review rating 4.4/5

Dh Business - 23/07/2020 Confirmed reviews ALL

Not sure if it was the bed or the terrible sound insulation from the trams but most in our team slept terribly

Dear David, Thank you for taking the time to tell us about your experience at the Mercure Hotel Den Haag Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. When you are staying in a hotel and do not have a good night sleep, we understand that it is not good at all. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Fernandez Teamleader Front Office H1…

good location

Customer review rating 4.4/5

Ignat A. Couples - 21/07/2020 Confirmed reviews ALL

calm

Dear Ignat, Thank you for sharing your experience and the great score. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Regular Customer

Customer review rating 4.4/5

Tiago Business - 19/03/2020 Confirmed reviews ALL

Extraordinary customer service as usual - from the front desk staff to all services like breakfast. I visit this hotel at least once a month for business and the team always makes me feel very welcome and goes the extra mile to accommodate any requests. Location also very convenient and overall a very comfortable stay.

Dear Tiago, Thanks a lot for sharing your experience and the great score. Nice to hear that you are enjoying your stays with us and that we can make you feel like being at home! Stay safe and we hope to welcome you again soon. Sincerely, Laura Fernandez Teamleader Front Office

Fine

Customer review rating 4.4/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Nice and large room, only bath tub was a bit smal. A nice and great shower would be better in stead of a bath.

Geachte gast, Hartelijk dank voor het delen van uw ervaringen. We hebben ook kamers met alleen een grote regendouche, wellicht kunnen we u deze aan u geven een volgende keer! Hopelijk tot ziens. Hoogachtend, Laura Fernandez Teamleader Front Office

Good overall

Customer review rating 4.4/5

Paul D. G. Solo - 17/03/2020 Confirmed reviews ALL

I was forced to stay here since the South African authorities wrongly denied me a visa. I was quite happy here for the period that I stayed. There were a few irritations such as a lack of soap and the remote control not working for the first few days, until I requested another one. My main criticism is that I found it frustrating that the hotel's policy was no use of the desktop computers. While I can understand this generally, my situation was an emergency, and I thought an exception could have been made. Overall though, I found the hotel to be a largely pleasant experience, and particularly appreciated the friendship of the staff, when I was in a rather stressful position.

Dear guest, Thank you for sharing your experience. Nice to hear that your overall stay was good. We understand the difficulties you had with not having a computer available, we are sorry for the inconvenience this has caused you. We hope that everything got sorted for you in the end and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good stay

Customer review rating 4.4/5

Anthony Business - 17/03/2020 Confirmed reviews ALL

The Staff were very courteous, the meals were mouthwatering and the rooms were very tidy

Dear Anthony, Thanks a lot for sharing your experience and the great score. So nice to hear that you liked our rooms, meals and staff members. We are looking forward to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good all round Business Hotel

Customer review rating 4.4/5

Dan Business - 12/03/2020 Confirmed reviews ALL

The Mercure den Haag is a solid business hotel with good service every time I visit (this was my 4th trip). Friendly reception staff followed by decent rooms (not perfect...just decent), a reasonable view backed up by central location which is a little far from the station but close to the theatres/cinema and shopping. Overall, a solid all round business hotel that does everything well i.e. no serious flaws but also no standout stellar characteristics

Dear Dan, Thank you for sharing your experience. Good to hear that overall you have enjoyed your stay and you find the hotel a good hotel for business guests. We hope to make everyone experience great, your feedback will help us to improve our services and quality. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

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