Hotel - Sofitel Lisbon Liberdade
Sofitel Hotel Sofitel Hotel

Sofitel Lisbon Liberdade Hotel

4.5/5 4,684 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet is accepted per room up to a maximum weight of 8 Kg upon payment of 35e
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CANADA EMBASSY0.3 km / 0.19 mi
SPAIN EMBASSY0.2 km / 0.12 mi

Congress centre

CENTRO CULTURAL DE BELEM6 km / 3.75 mi CENTRO DE CONGRESSOS DE LISBOA5.4 km / 3.36 mi

Exhibition centre

FERIA INTERNACIONAL DE LISBOA6 km / 3.75 mi

Your meetings and events

Number of meeting rooms: 9 | 150 peopleA Sofitel Ambassador will help you organize state-of-the-art audiovisual equipment and creative coffee breaks - perhaps fresh pastries or sweet Portuguese fios de ovos - along with group lunches in Le Jardin private dining room.It's not all business at this Lisbon hotel: we host Magnfique weddings and galas dinners with custom menus by our chef. Look out for ornamental roosters - a Portuguese symbol of good luck. Guests enjoy free Wi-Fi and a self-service business center.

Sofitel Lisbon Liberdade Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALCOBAÇA 19 m2 2 m 0 0 10 0 0
BATALHA 19 m2 2 m 0 0 10 0 0
EXECUTIVE MEETING 19 m2 3 m 0 0 8 0 0
EXECUTIVE DINNING ROOM 25 m2 2 m 0 0 6 0 6
MAFRA 26 m2 2 m 20 0 14 12 0
LOUVRE 2 39 m2 3 m 30 14 18 12 18
JERÓNIMOS 44 m2 2 m 30 12 20 16 0
LOUVRE 3 90 m2 3 m 70 22 36 36 56
LOUVRE 1 116 m2 3 m 80 28 34 40 63
    • Audio and video equipment
    • Podium
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Designed for comfort, our Lisbon luxury hotel accommodations are elegant and delightful. In-room features at this Portugal luxury hotel include LCD television, WiFi, mini-bars, fresh flowers, and down comforters - for a feeling of pure "Bien-Être."

  • 163 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
    • 220/240 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Cordless telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 ALL Rating 7,860 reviews

Our guest reviews for
Sofitel Lisbon Liberdade

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,684 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Karen N. Families - 15/01/2020 Confirmed reviews ALL
« Lovely hotel, excellent service »

Great location, friendly staff, nice vibe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for taking the time to comment about your stay. We are delighted to see that you have truly enjoyed your time with us. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay, whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Me Solo - 13/01/2020 Confirmed reviews ALL
« Excellent Hotel & Service »

My trip was work and solo travel. Excellent service, staff went above and beyond. There were a couple of things that could be improved, the shower is not the easiest to operate and mine didn't work that well. The billing system for longer stays, when you take deposits it doesn't match what the front desk has on their slips, it can be confusing for longer stays. And for your new years dinner, I was travelling solo and the dinner was dragged out from 8pm to midnight. I just wanted a nice dinner and had to sit there along waiting for food. Had I known that it was to be stretched out for so many hours I wouldn't have booked dinner. I wish someone had told me that prior to booking. Other than that, the hotel was fabulous and I wouldn't hesitate to recommend or stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your preference for Sofitel Lisbon Liberdade as well as your comment regarding your stay at our property. It is a great pleasure to know that our Ambassadors made you feel truly special, since they do their very best to make each and every Guest feel unique. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer. Kindly note that we took also good note of your suggestions and we will take the appropriate measures to avoid future occurrences. We look forward to welcoming you back in your next visit to our vibrant capital. Kindest regards, Cláudia Gouveia Guest Experience Manager

Pierre Couples - 13/01/2020 Confirmed reviews ALL
« great people and great location »

my wife and i was delighted from our stay in Sofitel Lisbon Liberdade. Bothe, people was friendly and with a developed sense of hospitality whille we was at short distence from everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to comment about your stay. We are delighted to read that you have enjoyed your experience and you have truly appreciated our premium location as well as the service provided by our Ambassadors. Your contentment and comfort is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay, whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Dece C. Couples - 11/01/2020 Confirmed reviews ALL
« Service amazing, staff lovely, room service delicious, room size disappointing »

Everything great, we just wish we had booked a larger room, 28m2 is too small for 4 nights, especially when there is no balcony or window to open. We also found the room quite dusty. We loved the room service we ordered, all delicious. The staff were all very attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for taking the time to comment about your stay. We are delighted to know that your experience was pleasant. Nonetheless, we do understand that we have not met all your expectations and we sincerely apologize for the inconveniences caused. We appreciate your sharing your concerns and we hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Heiko Solo - 10/01/2020 Confirmed reviews ALL
« Nice Hotel, great location »

I just stayed one short night at the Hotel. Checkin and out were very friendly and fast. Roomservice were fast and good. I would like to get the Option to opt out for the welcome Letters and the Thank you Note in the Room. This is something you could send via E-Mail. So you could reduce costs, time and you help the environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to comment about your stay. We are pleased to read that you have enjoyed your experience and you have appreciated our premium location, the room service as well as the service provided by our Ambassadors. We took also good note of your recommendation. We look forward to welcoming you back in your forthcoming stay in our vibrant capital. Kindest regards, Cláudia Gouveia Guest Experience Manager

M. G. Solo - 10/01/2020 Confirmed reviews ALL
« Perfect: location, breakfast, service, cleanliness, staff »

Will return to this hotel the next time I’m in Lisboa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location, the breakfast, the cleanliness of our property as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Anonymous Couples - 09/01/2020 Confirmed reviews ALL
« Great Service & Great Hotel »

We had personal issues with a family member and nearly had to cancel our stay. But we finaly were able to make it but a few days late. The hotel staff and management were very ubderstanding and helped us alot by changing our reservation even if it was not refundeable. The room was good and the bathroom very clean. The breakfast is fantastic. We also had dinner at Adlib. It was very good. All in all, a great experience. You should try to make your bar... more like a bar. And maybe paint the lobby....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you had a great time with us and you have truly appreciated the comfort of your room, the breakfast and your dinner at our restaurant AdLib, as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back in your forthcoming stay in our vibrant capital. Kindest regards, Cláudia Gouveia Guest Experience Manager

Vincent M. Couples - 06/01/2020 Confirmed reviews ALL
« Enjoyable with a little disappointment! »

Lovely hotel, friendly staff, clean and well equipped for every need. As we had just one night in the city we had hoped to make the most of it and see as much as possible. However, we waited for over an hour, after checking in, for our room to be available. This was a bad start to our visit as it meant we had to miss out on some things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are pleased to know that you have enjoyed our facilities as well as the service provided by our Ambassadors. Nevertheless, we understand that we have not met all your expectations and we do apologize for the inconveniences caused upon your arrival. Your feedback is truly important for us, as we strive to provide a superior service experience for every customer. Rest assured that we will take the appropriate measures to avoid future occurrences. We appreciate again your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Manuel Couples - 06/01/2020 Confirmed reviews ALL
« Nice location, disappointing service »

- No room upgrade offered despite Platinum membership and hotel was far from full - Bed tilts outwards left and right (no effort was done to fix it) - Drink voucher could not be used in the room unlike in all other Accor Hotels I’ve been to - Up to 1hr waiting time for room service - Errors in delivery of room service - Errors in billing during checkout

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for staying at Sofitel Lisbon Liberdade during your stay in Lisbon and for taking the time to comment about your experience with us. We sincerely regret to know that your stay didn't correspond to your expectations. We assure you that we took good note of your comments and we will take the appropriate measures to avoid future incidents. Please accept our most sincere apologies for all the inconveniences caused during your stay at our property. We appreciate again your sharing your concerns and we look forward to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Ilias A. Families - 05/01/2020 Confirmed reviews ALL
« Comfortable stay at the heart of Lisbon »

The location of the hotel is ideal: Close to the very center of the old city but quiet and easy to access. Though the bulding and the lobby are not impressive, the rooms (deluxe) are functional with comforable beds and puproseful bathrooms. Hotel personnel on all levels are very attentive, responsive and friendly offering personal service to guests. Finally, the restaurant Ad Lib is very good both for food and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I. A. Thank you for your preference in Sofitel Lisbon Liberdade and for taking the time to comment about your stay. It was a pleasure to read your positive review and to know that you have truly enjoyed and appreciated your time with us. Thank you for your comments in regards to our facilities and service provided by our Ambassadors. We are also glad that you enjoyed your experience on our restaurant. We look forward to welcome you to Sofitel Lisbon Liberdade in the near future. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

António Solo - 05/01/2020 Confirmed reviews ALL
« Pleasant stay »

Pleasant and very comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., Thank you for your feedback regarding your experience with us! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Anonymous Couples - 04/01/2020 Confirmed reviews ALL

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your feedback regarding your experience with us! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Anonymous Families - 04/01/2020 Confirmed reviews ALL
« Fantastic! »

Our stay at the SOFITEL was wonderful!! The staff, the accommodations, the bar, and restaurant all exceeded our expectations!! Tilmo and Susanne at the Front Desk were both extremely helpful and courteous! The airport transfers with Ricardo were seemless and efficient. The four hour tour with Dimtrix that the hotel arranged was fantastic! So informative and FUN! We would love to come back and visit Lisbon again! If we’re ever fortunate enough to do so, we will stay at the SOFITEL again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Gokhan G. Couples - 02/01/2020 Confirmed reviews ALL
« Very Good Except Check-In and Reception »

Very comfortable bed and very good shower ! Housekeeping very well. Only there was a lady in the reception who made our check in was not a Sofitel Quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. G., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to the service provided by our Ambassadors and our room facilities with the comfort of our Sofitel “MyBed”. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Herve Families - 02/01/2020 Confirmed reviews ALL
« nice hotel very conveniently located »

great location. great bathrooms. fantastic breakfast. The room is nice and comfortable but nothing special for a Sofitel. The hotel is clearly more suited for corporate guests than families. the service is ok. slightly below sofitel standards though. As an example, the concierge has not acknowledged us, not even once in 3 days and was too busy to help us to find a cab when we left. great stay anyway. thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for staying at Sofitel Lisbon Liberdade during your stay in Lisbon and for taking the time to comment about your experience with us. We are pleased to know that you have enjoyed our premium location as well as our breakfast. Nevertheless, we took also good note of your comments regarding our concierge. Rest assured that we will take the appropriate measures to avoid future occurrences. Please accept our most sincere apologies for all the inconveniences caused. We look forward to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Anonymous Business - 02/01/2020 Confirmed reviews ALL
« Not up to the standards of a Sofitel »

This Sofitel is centrally and conveniently located, but this is its most positive feature, the structure should be renovated and the personnel is not very proactive

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. It is a pleasure to know that you enjoyed our premium location. Nonetheless, we understand that we have not met all your expectations. Please accept our most sincere apologies for any inconveniences this may have caused during your stay. We look forward to welcome you to Sofitel Lisbon Liberdade in the near future. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

A C. Friends - 31/12/2019 Confirmed reviews ALL
« Not a 5 Star Stay »

The beds are terrible. We had to literally flip the mattress over in the middle of the night. There is a giant lump in the middle that would cause you to roll off the bed. There is no spa or sauna. No rooftop terrace as the images on the website imply. The ventilation in the bathroom is non-existent. The staff in the the lobby and breakfast area were very good along with the location. These are the only things that made the stay positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. C. , Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to know that you enjoyed our location, breakfast and the service provided by our Ambassadors. Nonetheless, we understand that we have not met all your expectations and apologize for the inconvenience you faced with the room facilities. Nevertheless, regarding the issue, we have already taken the appropriate measures to solve this question and avoid future occurrences like these. Please accept our most sincere apologies for any inconveniences this may have caused during your stay. We look forward to welcome you to Sofitel Lisbon Liberdade in the near future. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Carmen Couples - 31/12/2019 Confirmed reviews ALL
« Excellent service »

Besides been surprised with an additional charge of $100 for early arrival, although I informed the hotel beforehand and they never mentioned this charge to me. The overall experience has been wonderful. I highly recommend this hotel for good location, good room and excellent service from everyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors, the room facilities and services and our prime location. We have taken note of all your comments. We take all our Guest’s opinions seriously as all comments assist us in improving our services to meet your expectations. Thank you for your recommendation!hank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

antoniocarlosevam Couples - 29/12/2019 TripAdvisor review
« Christmas in Lisbon »

Problems with check-in. Room very good and location of hotel excellent. I will return to the hotel only if I have the certitude of no problems in the reservation with the room I want! The bar could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear antoniocarlosevam, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the room facilities and our prime location. We have taken note of all your comments regarding the check in problems. We take all our Guest’s opinions seriously as all comments assist us in improving our services and facilities to meet your expectations. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

May Solo - 28/12/2019 Confirmed reviews ALL
« Perfect »

Was very pleasant .. room was beautiful and spacious as I had been made guest of the day .. very pleasant surprise .. loved it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your preference for Sofitel Lisbon Liberdade as well as your comment regarding your stay at our property. We are delighted to see that you have truly enjoyed your time with us. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay, whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back in a near future. Sincerely, Cláudia Gouveia Guest Experience Manager

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