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Sofitel Lisbon Liberdade Hotel 5 stars

Customer review rating 4.6/5 8,148 reviews

Sofitel Lisbon Liberdade
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+ 12 Services

Hotel extras

  • Luxury shopping

  • In front of the metro station

  • Near to Lisbon's Funicular and Bairro Alto

  • Near Santa Justa Lift

  • Elegant suites offering the comfort of an apartment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 9 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
Nº de Registo:127
1269-038 lisboa
portugal

Tel: +351213228300

Fax: (+351)21/3228310


Check-in from 14h00

Check out up to 12h00

  • CAIS DO SODRE GARE DO ORIENTE :  91 AVENIDA

  • CAMPO DE OURIQUE STA APOLONIA :  709 AVENIDA

  • AMADORA ESTE - SANTA APOLÓNIA :  BLUE AVENIDA

  • Metro :  Avenida

  • CASCAIS :  CAIS DO SODRE

  • NORTH SOUTH EAST WEST :  STA APOLONIA

  • RER AVENIDA SINTRA :  ROSSIO

  • By plane

    PORTELA At 8km / 4.97 miles

  • By boat

    CAIS DO SODRE At 3km / 1.88 miles

  • By boat

    PRACA DO COMERCIO At 2km / 1.25 miles

  • By helicopter

    TIRES At 18km / 11.25 miles

  • By car

    A1 At 8km / 5 miles

  • By car

    A2 At 5km / 3.13 miles

  • By car

    A5 At 2km / 1.25 miles

  • By train

    ENTRECAMPOS At 3.7km / 2.3 miles

  • By train

    ORIENTE At 10km / 6.21 miles

  • By train

    ROSSIO At 1km / 0.63 miles

  • By train

    SANTA APOLONIA At 5km / 3.11 miles

GPS :38.71891, -9.14508

Companies

  • CANADA EMBASSY 0.3 km / 0.19 mi
  • SPAIN EMBASSY 0.2 km / 0.12 mi

Your meetings and events

Number of meeting rooms: 9 | 150 peopleA Sofitel Ambassador will help you organize state-of-the-art audiovisual equipment and creative coffee breaks - perhaps fresh pastries or sweet Portuguese fios de ovos - along with group lunches in Le Jardin private dining room.It's not all business at this Lisbon hotel: we host Magnfique weddings and galas dinners with custom menus by our chef. Look out for ornamental roosters - a Portuguese symbol of good luck. Guests enjoy free Wi-Fi and a self-service business center.

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Audio and video equipment

  • Podium

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Designed for comfort, our Lisbon luxury hotel accommodations are elegant and delightful. In-room features at this Portugal luxury hotel include LCD television, WiFi, mini-bars, fresh flowers, and down comforters - for a feeling of pure "Bien-Être."

Our restaurants and bars

MATIZ

Using local and fresh products, our Executive Chef, Daniel Schlaipfer, gives his own touch to all signature dishes, arousing curiosity and taste, and offering an exclusive experience.

MATIZ

Located in the lobby, the Matiz bar features an innovative style with contemporary lines. Enjoy bottle-aged Port wine or a sweet almond liqueur, popular in the city, prepared by our experienced team.

Non contractual photo

Our guest reviews for
Sofitel Lisbon Liberdade

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,148 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,715 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located, great service!

Customer review rating 5.0/5

Ricardo Business - 22/07/2021 Confirmed reviews ALL

The rooms have been already renewed and presented a great level of comfort and functionality, but following the renewal of the reception, halls and restaurant, this is clearly one of the best hotels in Lisbon! Friendly staff, they will definitely go for the extra mile to please their guests!

Dear Mr. R., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location, the comfort of your room and our newly facilities as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Perfect central location and wonderful staff

Customer review rating 5.0/5

Eva Solo - 12/07/2021 Confirmed reviews ALL

My 3 day stay at the Sofitel Hotel in Lisbon was a delight, the least to say. After a very long flight from Canada, I arrived at 7AM at the hotel and sure wished I could take a shower, and thought they would only let me drop off my luggages for a later checkin. To my surprise, they let me check in and even got to have breakfast, so I could enjoy Lisbon well fed and freshened up. I don't know if this was due to COVID and lack of tourists, but I was beyond grateful. The room itself had all the luxury touches that made my stay very memorable. The bed is very comfortable, too. The breakfast that was included with the room was wonderful and I even had room service one night, which was all very delicious food. The staff was amazing, very helpful. Andre took care of all my needs with a lovely smile every day and since I was traveling solo, that was very comforting to know that someone seemed to care. Overall, if you have the opportunity to stay at this 5 star hotel, don't hesitate as the location is fantastic and you will be happy to stay here. When I come back to Lisbon, I will be staying here again.

Dear E.D., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you enjoyed your stay with us and you have truly appreciated our premium location, the comfort and cleanliness of your room as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Best hotel in downtown Lisbon

Customer review rating 5.0/5

Marc B. Couples - 10/07/2021 Confirmed reviews ALL

Best location, best team, best suites with terrace overlooking Lisbon. Congratulations for the refurbishment of the lobby, bar and restaurant!

Dear Monsieur M.B., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. We are glad you enjoyed the new hotel redesign, and thank you for your compliments regarding our location, suites and team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CLáudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Excellent stay as always

Customer review rating 5.0/5

John M. Solo - 01/07/2021 Confirmed reviews ALL

The staff is just fantastic from check in to check out. Very attentive, always remember my name and just a pleasure to stay there.

Dear Mr. M., We sincerely appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to share your experience at our property. It is a great pleasure to read your review and know that you have truly enjoyed the service provided by our Ambassadors. They do their best to make sure that each and every Guest experiences a unique and memorable time with us, and we are delighted to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Good stay abs well located

Customer review rating 4.5/5

Ignacio Business - 25/06/2021 Confirmed reviews ALL

Service when arriving and leaving excellent Great breakfast Nice room

Dear Mrs. I., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location, our superb breakfast, as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Well located, perfect staff

Customer review rating 5.0/5

Aliertuğrulturkelil Business - 21/06/2021 Confirmed reviews ALL

Really good staff , very friendly helpful service. Restaurant is amazing.

Dear Mr. T., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you enjoyed your stay with us and you have truly appreciated our premium location and our amazing Restaurant Matiz, as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Well located ! Great Atmosphere ! And the Service was outstanding !!

Customer review rating 5.0/5

Vincent E. Families - 18/06/2021 Confirmed reviews ALL

It was just a pleasure to be there …I felt like home!! BIG thanks to the all Team and especially to Telmo, Andre, Sobral…..sorry if I forget someone but this list was too long !! Can’t wait to be back and I will !! Thanks again Vince

Dear Mr. E., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location and the great ambiance of the hotel, as well as the service offered by our Ambassadors, namely Telmo and André. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

A perfect hotel experience

Customer review rating 5.0/5

Robert Couples - 13/06/2021 Confirmed reviews ALL

Form beginning to end our stay was marvellous. I’m extremely grateful to Claudia and Karim from Guest Relations Team who prepared us for this stay with their expert customer service skills. The stay was a howling success! Sofitel Lisbon is a unique gem in the Mediterranean Kingdom.

Dear Mr. R., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for taking the time to comment about your stay. It is a great pleasure to read your review and know that you have truly enjoyed your stay. We sincerely appreciate your compliments and kind words in regards to the service provided by our Ambassadors. They do their best to make sure that each and every Guest experiences a unique and memorable time with us, and we are delighted to see that we have accomplished this with you. We look forward to welcoming you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Highly professional staff

Customer review rating 5.0/5

Norma S. Friends - 27/03/2020 Confirmed reviews ALL

Awesome! Plan to come back.

Outstanding guest experience

Customer review rating 5.0/5

Asinetta Couples - 17/03/2020 Confirmed reviews ALL

Our stay was excellent from beginning to end with very helpful staff. We were celebrating our 10 year anniversary and we got upgraded to the junior suite we also had for our wedding.

Dear Mrs. A., Thank you for staying again at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for taking the time to comment about your stay. It is a great pleasure to read your review and know that you have truly enjoyed your stay, namely the special surprise that we have prepared for your anniversary. We sincerely appreciate your compliments and kind words in regards to the service provided by our Ambassadors. They do their best to make sure that each and every Guest experiences a unique and memorable time with us, and we are delighted to see that we have accomplished this with you. We look forward to welcoming you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Disappointing

Customer review rating 2.5/5

E Friends - 16/03/2020 Confirmed reviews ALL

Had to cut short my stay due to covid-19 measures taking place in Spain. No accomodation was made; I asked for a one night credit in a future stay, I got a flat no for an answer. I guess I expected more from an Accor partner, Sofitel, no less

Dear Mr. E., We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We sincerely regret to know that your experience didn't correspond to all your expectations and therefore we do apologize for the inconveniences you faced. Your feedback is truly important for us, as we strive to provide a superior service experience for every customer. Rest assured that we will take the appropriate measures to avoid future occurrences. We appreciate again your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Well located, wonderful stay

Customer review rating 4.5/5

Lee Y. Couples - 16/03/2020 Confirmed reviews ALL

Every time that we are staying in Sofitel’s hotels, it’s a wonderful experience. During our vacation in Lisbon, the staff of the hotel, the Room and the service was high rated. We felt very welcome and we will probably come back again in the future.

Dear Mrs. Y., We very much appreciate your preference for Sofitel Lisbon Liberdade as well as your comment regarding your stay at our property. We are pleased to know that you had a great experience with us and you have enjoyed our excellent location and the service offered by our Ambassadors. We look forward to welcoming you back in your next visit to our vibrant capital and we do hope that your forthcoming stay will be as pleasant as this one. Kindest regards, Cláudia Gouveia Guest Experience Manager

Fine hotel, great location

Customer review rating 4.5/5

Jon L. Couples - 11/03/2020 Confirmed reviews ALL

From the helpful doormen, friendly and efficient check in, fine quiet room with good views, pleasant and competent cleaning staff to the value for money and speedy check out, the whole experience was a good one and we will return. My only niggle was the cost of your hotel parking. For my 4 days this would have cost €120. Just around the corner I was charged €7 and on my return with a loyalty card , it was free under the hotel. I was inconvenient to have to go up the road to a public car park where I paid only €21 .

Dear Mr. L., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location, the comfort of your room as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. Kindly note that we took also good note of your feedback regarding our private parking. We sincerely hope to welcome you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Excellent service, great location.

Customer review rating 5.0/5

John M. Business - 11/03/2020 Confirmed reviews ALL

The staff is amazing from check in to check out. Room service very efficient.

Dear Mr. M., We very much appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We are delighted to know that our Ambassadors made you feel truly special, since they do their very best to each and every Guest experiences a wonderful time at our property. It is also a great pleasure to see that you appreciate our superb location as well as our room service. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Just what we wanted

Customer review rating 4.5/5

Sue Couples - 10/03/2020 Confirmed reviews ALL

A well sited hotel with helpful staff.

Dear Mrs. S., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to see that you enjoyed your stay with us and you have truly appreciated our excellent location as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Telmo on reception made my stay a great one

TripAdvisor rating 5.0/5

MargaretinParis 12/02/2020 TripAdvisor review

When I arrived at the hotel a crowd of Chinese tourists was coming out. After they dispersed a friendly porter called Nelson took my suitcase and showed me to reception where I was warmly welcomed by Telmo who looked after me throughout my stay. Being a gold member I got an upgrade from a 25m2 superior room to a 28m2 luxury room which was great as when I peeked inside a superior room I saw that it was really small. My room was at the end of the corridor so had extra space which made a difference. I also liked the special gold key card holder for gold members. There were two armchairs with footstools (sorely missed during my recent stay at the Sofitel in Abu Dhabi) on either side of an oval table which had a flower, a welcome note and some cakes on it which was a nice touch. There was also a free bottle of water on each side of the bed and the minibar was well stocked. The bathroom had a walk-in shower. The overhead rain shower was on the side with the glass panel but the normal shower was on the open side so water goes everywhere when you have a shower so they should probably add a shower door. As everyone has mentioned the exercise room on the lower ground floor is tiny with a Technogym treadmill, upright bike, seated bike a Unica multi-station and a few light barbells. However, the hotel will sell you a voucher for €15 to use a nearby gym and pool and apparently they are planning on doing some renovations soon so hopefully there will soon be a better gym. On the first night I had dinner in the hotel restaurant AdLib. The menu was limited but the food and service were good. I had lunch there the second day and there was a good value tasty lunch menu at €18 for 2 courses and €22 for 3 courses. I had a free drink in the bar with my gold member voucher and the barman made me an excellent gin and tonic with some extra ingredients. The second evening I had an amazing dinner at 100 Maneiras in the old town and when I got back I was told that Telmo had organized another free cocktail for me in the hotel bar which was really nice of him. It's because of staff like him that I love to stay at the Sofitel as they always make you feel special.

Dear MargaretinParis, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your lovely experience. It was a pleasure to read your comment and to know that you had a wonderful time with us. Thank you for your kind words regarding to the service provided by our Ambassadors, especially from Telmo who made your experience truly memorable. It is also a pleasure to know that you enjoyed our restaurant AdLib, our Intra-Muros Bar and the comfort and amenities in our rooms. Your satisfaction and well-being is our utmost reward and motivation. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

Staff make the difference

TripAdvisor rating 5.0/5

pebblesss 24/01/2020 TripAdvisor review

Nice hotel, great facilities, however what made our stay were the staff they were fantastic. Nothing was too much trouble, we were well looked after. They arranged car rental, restaurant reservations, boarding passes etc

Dear pebblesss, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for your kind words regarding to the hotel facilities and service provided by our Ambassadors, who made your experience truly memorable. We look forward to welcome you on your next trip to Lisbon. Yours sincerely, Mayka Rodriguez

Brilliant stay and service

TripAdvisor rating 5.0/5

799reg Friends getaway - 19/01/2020 TripAdvisor review

Second time staying here and this better than the first! Checked in with two other couples and the excellent service at reception continued through to the rest of our 5 day stay. The breakfast was of a very good and the restaurant was above our expectations! I have no hesitation in booking here again as would our friends on this holiday.

Dear 799reg, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our breakfast and also service offered by our Ambassadors. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade. Yours sincerely, Mayka Rodriguez

Christmas in Lisbon

TripAdvisor rating 4.0/5

antoniocarlosevam Couples - 29/12/2019 TripAdvisor review

Problems with check-in. Room very good and location of hotel excellent. I will return to the hotel only if I have the certitude of no problems in the reservation with the room I want! The bar could be better.

Dear antoniocarlosevam, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the room facilities and our prime location. We have taken note of all your comments regarding the check in problems. We take all our Guest’s opinions seriously as all comments assist us in improving our services and facilities to meet your expectations. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

Excellent

TripAdvisor rating 5.0/5

Vacationer354999 Business - 20/12/2019 TripAdvisor review

Prime location, metro access just in front.. Cool service... the rooms are quite neat and clean... I recommend traveller to chose this hotel when ur travelling to Lisbon, Portugal. I enjoyed the stay.

Dear Vacationer354999, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience. It was a pleasure to welcome you to our hotel and to know that you had a lovely time with us. Thank you for your positive feedback concerning to our room facilities, service and location. Your satisfaction and well-being is our utmost reward and motivation. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade on your next trip to Lisbon. Yours sincerely, Mayka Rodriguez

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