Sofitel Lisbon Liberdade Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 8,464 reviews

ALLSAFE approved hotel

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Sofitel Lisbon Liberdade
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+ 22 Services

Hotel extras

  • Luxury shopping

  • In front of the metro station

  • Near to Lisbon's Funicular and Bairro Alto

  • Near Santa Justa Lift

  • Elegant suites offering the comfort of an apartment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
Nº de Registo:127
1269-038 lisboa
portugal

Fax: (+351)21/3228310


Check-in from 14h00

Check out up to 12h00

  • CAIS DO SODRE GARE DO ORIENTE:  91 AVENIDA

  • CAMPO DE OURIQUE STA APOLONIA:  709 AVENIDA

  • AMADORA ESTE - SANTA APOLÓNIA:  BLUE AVENIDA

  • Metro:  Avenida

  • CASCAIS:  CAIS DO SODRE

  • NORTH SOUTH EAST WEST:  STA APOLONIA

  • RER AVENIDA SINTRA:  ROSSIO

  • By plane

    PORTELA At 8km / 4.97 miles

  • By boat

    CAIS DO SODRE At 3km / 1.88 miles

  • By boat

    PRACA DO COMERCIO At 2km / 1.25 miles

  • By helicopter

    TIRES At 18km / 11.25 miles

  • By car

    A1 At 8km / 5 miles

  • By car

    A2 At 5km / 3.13 miles

  • By car

    A5 At 2km / 1.25 miles

  • By train

    ENTRECAMPOS At 3.7km / 2.3 miles

  • By train

    ORIENTE At 10km / 6.21 miles

  • By train

    ROSSIO At 1km / 0.63 miles

  • By train

    SANTA APOLONIA At 5km / 3.11 miles

GPS:38.71891, -9.14508

Companies

  • CANADA EMBASSY 0.3 km / 0.19 mi
  • SPAIN EMBASSY 0.2 km / 0.12 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MATIZ

Using local and fresh products, our Executive Chef, Daniel Schlaipfer, gives his own touch to all signature dishes, arousing curiosity and taste, and offering an exclusive experience.

Your meetings and events

Number of meeting rooms: 9 | 150 peopleA Sofitel Ambassador will help you organize state-of-the-art audiovisual equipment and creative coffee breaks - perhaps fresh pastries or sweet Portuguese fios de ovos - along with group lunches in Le Jardin private dining room.It's not all business at this Lisbon hotel: we host Magnfique weddings and galas dinners with custom menus by our chef. Look out for ornamental roosters - a Portuguese symbol of good luck. Guests enjoy free Wi-Fi and a self-service business center.

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Audio and video equipment

  • Podium

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Designed for comfort, our Lisbon luxury hotel accommodations are elegant and delightful. In-room features at this Portugal luxury hotel include LCD television, WiFi, mini-bars, fresh flowers, and down comforters - for a feeling of pure "Bien-Être."

Our guest reviews for
Sofitel Lisbon Liberdade

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,464 reviews

TripAdvisor Rating 4.5/5

4,770 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Sofitel Lisbon, don't stay anywhere else

TripAdvisor rating 5.0/5

tinarodrigues9 25/01/2022 TripAdvisor review

I've been staying at Sofitel in Lisbon since 2001 and year after year my overall experience continuous to grow. I especially appreciate the fact that a lot of the employees work there for at least 20 years but the younger staff are just as helpful and knowledgeable. Every single one of them makes sure that your stay is the most memorable. On my last stay, I could not thank them enough for their help getting the PCR test, printing travel documents, flight information, car and restaurants reservation, etc. I think that the comment from my 9 year old niece says it all. After being in the lobby for only 5 minutes, she looked around and she said ''when I'll come back to Lisbon, I will only stay at Sofitel''. That same evening, I got the same comment from my 12 year old nephew.

Fantastic stay

Customer review rating 5.0/5

Diana F. Families - 19/01/2022 Confirmed reviews ALL

Checking in process was smooth and great. It was late. Needed dinner so we stayed at the hotel. They shared it was only bar service food. Oh my goodness! What outstanding food and service! Staff and chefs wonderful. One of the bat food I have had in Lisbon!

Satisfying stay

Customer review rating 4.0/5

Vincent B. Couples - 13/01/2022 Confirmed reviews ALL

I love Sofitel and stayed with you all over the world. But when staying with you for 5 nights, we obviously would like to see TV etc in the evening where we could stream from our phones directly so we could watch the stuff we like from Netflix etc. But I learned that your television only supports Android phones which I found very strange and disappointing. I have a newest iPhone 13 and I think it’s a horrible decision that you haven’t chosen a setup that supports iPhone too.

Dear Mr. B., Thank you so much for staying at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for taking the time to comment about your stay with us. We do understand that we have not met all your expectations and we sincerely apologize for the inconveniences you faced with your room facilities. We assure you that we took good note of your feedback, since we strive to provide a superior experience for every customer. We appreciate your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Great location when visiting Lisbon

Customer review rating 4.0/5

Anonymous Couples - 11/01/2022 Confirmed reviews ALL

Sofitel Lisbon is a good choice when visiting Lisbon, business or pleasure. It's downtown location is great and the overall experience was satisfying.

Dear Guest, Thank you so much for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location in the heart of our vibrant capital. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Amazing everything

Customer review rating 5.0/5

Bea K. Friends - 11/01/2022 Confirmed reviews ALL

Very Very nice staff, amazing food, clean room, so good location:) everything was Perfect

Dear B.K., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Excellent stay

Customer review rating 5.0/5

Karina T. Couples - 10/01/2022 Confirmed reviews ALL

Amazing Stay, Amazing team Loved our stay

Dear Mrs. K.T., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Lovely hotel. Friendly helpful reception and concierge. All going one step further in being helpful.

Customer review rating 4.5/5

Anonymous Families - 09/01/2022 Confirmed reviews ALL

This hotel is a pleasant walk from the old town. It is very clean and comfortable. Everyone is super helpful.

Dear Guest, Thank you so much for staying at Sofitel Lisbon Liberdade and for taking the time to share your experience at our property. It's a great pleasure to read your feedback and know that our Ambassadors made you feel truly special. Your contentment is undoubtedly our utmost reward, as we strive to provide a superior service experience to every customer. We are also delighted to see that you really appreciate the comfort and cleanliness of your room as well as our premium location in the heart of our vibrant capital. We are very much looking forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Good stay overall

Customer review rating 4.0/5

Adrien B. Couples - 07/01/2022 Confirmed reviews ALL

Nice stay, flexibility regarding the complex Covid regulations was appreciated. A shame that none of the ALL gold advantages were offered (neither room upgrade nor drink voucher)

Dear Mr. B., We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We are pleased to know that you had a pleasant stay at our hotel. Nevertheless, we sincerely regret to know that we did not live up to all of your expectations and we do apologize for the inconveniences caused. We would like to assure you that we took good note of your comments and we underwrite that we will take the appropriate measures in future to avoid such situations, as we always strive to provide a superior service to every customer and we deeply value the satisfaction of our guests. Your feedback is most valuable and allows us to constantly improve our competences, in order to reach our utmost priority, which is to offer an exquisite service and achieve the highest levels of hospitality. It’s our hope that you give us the opportunity to regain your trust during your forthcoming stay and better meet our standards of excellence. We appreciate again your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Welcoming staff, excellent restaurant service and an incredible Hotel Manager, Mayka.

Customer review rating 4.5/5

Reuven O. Families - 04/01/2022 Confirmed reviews ALL

Wonderful experience. Pleasant, professional staff. Extremely helpful and professional Manager, Mayka.

Dear Mr. O., We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We are delighted to know that our Ambassadors made you feel truly special, namely our General Manager, since they do their very best to each and every Guest experiences a memorable time with us. It is also a pleasure to read that you have also appreciated our superb Restaurant Matiz. We look forward to welcoming you in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Very hospitality staffs

Customer review rating 5.0/5

Xiang Couples - 03/01/2022 Confirmed reviews ALL

Had a very pleasant staying at the Sofitel Lisbon Liberdade. Thank you very much to all the staffs at the reception desk, the restaurant and the housekeeping. Professional service and management. Wish all the best in 2022!

Dear Mr. X., Thank you very much for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcoming you back shortly. We wish you also all the best in 2022. Kindest regards, Cláudia Gouveia Guest Experience Manager

Most friendly staff

Customer review rating 5.0/5

Anonymous Families - 02/01/2022 Confirmed reviews ALL

The staff was friendly and professional in every aspect

Dear Guest, Thank you so much for having chosen Sofitel Lisbon Liberdade as well as for taking the time to tell us about your stay with us. We are delighted to know that you had a wonderful experience at our property. We do appreciate your kind words regarding our Ambassadors. We look forward to welcoming you back in your forthcoming stay in Lisbon. Kindest regards, Cláudia Gouveia Guest Experience Manager

Perfect location

Customer review rating 4.5/5

David S. Couples - 29/12/2021 Confirmed reviews ALL

We were made very welcome throughout our stay. All staff were solicitous of our needs: nothing was too much trouble. Great base from which to discover Lisbon, with expert advice from locals

Wonderful service, the front desk was very helpful and extremely nice

Customer review rating 5.0/5

N. L. Families - 25/12/2021 Confirmed reviews ALL

as above

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcome you to Sofitel Lisbon Liberdade. Yours sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Great experience

Customer review rating 5.0/5

Anonymous Business - 12/12/2021 Confirmed reviews ALL

We had a great experience. Hard-working and friendly staff bring this property to life.

Pleasant, comfortable hotel, very friendly staff

Customer review rating 4.5/5

Willem S. Business - 06/12/2021 Confirmed reviews ALL

I had a very pleasant stay (10 nights in total) at the Sofitel Liberdade. The hotel staff was very friendly and helpful, and deserves a special mentioning. The hotel room was clean, large enough and equipped with a large bathroom with shower. The bed was outstanding, the best I have experienced in a hotel so far. Breakfast was good as well, my only slight reservation being a lack of fresh orange juice (the juice available was called fresh, but it was not freshly squeezed and therefore too sweet and sugary). But overall a great stay, and would definitely consider the hotel for a future stay.

Dear Mr. W.S., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Perfect located

Customer review rating 4.0/5

Roman B. Business - 06/12/2021 Confirmed reviews ALL

Since the first moment, everything was expedited. Staff extremely courteous and efficient

Dear R.B., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Spectacular experience

TripAdvisor rating 5.0/5

MarioQuintino 30/11/2021 TripAdvisor review

Very modern accommodations, nice location, but the real differential is the staff quality of service. Everyone was well trained and provided attention showing real interest in fulfilling the client needs.

Dear MarioQuintino, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We kindly thank you for your comments regarding your stay at the Sofitel Lisbon Liberdade. Your feedback is very important for us as we work every day to satisfy the needs of our beloved guests. Thank you once again for taking the time to share your experience with us, and we hope to host you again at any future time! Yours sincerely, Mayka Rodriguez General Manager

Pictures don't give justice

TripAdvisor rating 5.0/5

723catalina 29/11/2021 TripAdvisor review

Very beautiful hotel and the suite was amazing! To be honest, I was a bit afraid it is outdated and very basic, looking at the photos. I could not be more wrong. On top, the service was very warm and helpful.

Dear 723catalina, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade. Yours sincerely, Mayka Rodriguez

Good location.

TripAdvisor rating 4.0/5

MatthewCheetham Business - 08/11/2021 TripAdvisor review

Very well located hotel but with a room costing £220, poor value. The bedroom was clean, quiet and comfortable. The public area on the ground floor was functional. Breakfast at £21 was very disappointing. Relatively small selection with plated up warm eggs, sausages etc which were uninspiring and having stayed at another Sofitel where the breakfast was excellent, this was 2*. The service was good though.

Dear MatthewCheetham, Thank you for your preference in Sofitel Lisbon Liberdade and for the time taken to comment about your time with us. We are delighted to know that you enjoyed our location, the bedroom and the service provided by our Ambassadors. Nevertheless, we apologize for the breakfast selection you have experienced, that this does not reflect our normal standards. Please rest assured that we have taken the appropriate measures to avoid any future occurrences. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez General Manager

Wonderful

TripAdvisor rating 5.0/5

SofiaFahs Business - 29/10/2021 TripAdvisor review

Great location on Avenida da liberdade is an important boulevard in central Lisbon, clean and comfy bed and pillows room a bit small Although I booked a king luxury room, the service is great and the staff very helpful , the rate is little bit expensive I definitely recommend it 😍

Dear SofiaFahs, Thank you for your comment and preference for Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location, service provided by our Ambassadors and our room facilities with the comfort of our “SofitelMyBed”. Thank you for your recommendation! We look forward to welcome you on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez General Manager

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