Hotel - Mercure Madrid Plaza de Espana
Mercure Hotel Mercure Hotel

Mercure Madrid Plaza de Espana

4.5/5 505 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • 30 euros per day (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-00:00
    • Opening hours : Week-end 7:00-00:00

Business services

  • 1 meeting room(s)
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Hotel location

Companies and event centres nearby

Congress centre

IFEMA PALACIO DE CONGRESOS11 km / 6.88 mi

Exhibition centre

CAMPO DE LAS NACIONES11 km / 6.88 mi

Your meetings and events

The Mercure Plaza de España hotel offers guests the use of its "La Biblioteca" meeting room, with capacity for between 5 and 30 people and equipped with AV facilities.amenities including Wireless and cable Internet access and an integrated panel. Our Business Center provides any secretarial services you may need. Relaxing coffee breaks and lunches can be taken on the hotel patio.

Mercure Madrid Plaza de Espana Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA DE REUNIONES 40 m2 3 m 25 20 0 25 0
    • Screen
    • Videoconferencing
    • Audio and video equipment
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room.for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

  • 97 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 3,945 reviews

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 505 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Alan W. Couples - 20/02/2020 Confirmed reviews ALL
« Good location and well presented hotel »

Reception on arrival efficient and all staff were professional and respectful. Welcoming atmosphere and comfortable surroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you very much for your comments! We are glad to know that you liked being with us. We look forward to welcoming you more times. Best regards, Ana

Mrs M. Friends - 18/02/2020 Confirmed reviews ALL
« Very enjoyable stay. »

Upon arrival,we were warmly welcomed by Lorenzo and after our early flight, were very happy that our rooms were available early. Rooms have modern decor and have everything you need, a safe for valuables, coffee making facilities, usb charging points. As our rooms were both located on the first floor, we were just a short walk downstairs to breakfast which was fabulous. Plenty of options to please everyone. The location of the hotel is a short walk to the Metro station at Plaza de Espana and there are a few eateries along the way. In summary, we (2 couples on a city break) enjoyed our stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M. Thank you very much again for enjoying your stay with us I will give memories to Lorenzo on his part. We hope to see you again soon. Sincerely, Hector.

Stefano D. Business - 18/02/2020 Confirmed reviews ALL
« Perfect as always »

I'm a frequent guest and the support received by the staff was excellent as always. I always feel like being home!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefano, Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Anonymous Families - 18/02/2020 Confirmed reviews ALL
« friendly staff and very clean »

perfect location for private visit. good value for money. very friendly staff. nice room with balcony.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards . Héctor.

Alejandro Families - 18/02/2020 Confirmed reviews ALL
« Well located, excellent service »

Great option in Madrid! Well located, close to the main city attractions. The service is also very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alejandro, Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Glenn &. A. B. A. Couples - 17/02/2020 Confirmed reviews ALL
« Great hotel, Great Staff, Great Room. »

Stayed at this hotel for 13 days using Madrid as our base and doing day trips to other cities in Spain. The hotel is close to the hop on - hop off buss and other attractions in the centre of Madrid. Apart from a small glitch when booking in (it was resolved very quickly and efficiently) the staff of this hotel are its best assets. All staff are great, but we would particularly like to acknowledge Andreea, Lorenzo and Naomi. The rooms are very clean and tidy and ours was very quiet. The beds were comfortable, but we personally would have preferred firmer pillows. (Really not a lot to complain about). The breakfast was adequate and allowed for most peoples' tastes. Whilst staying at the hotel I had my birthday the staff were somehow aware of this and when arriving for breakfast on the day the staff had set a special birthday table for my wife and I. Small things like this do matter and makes one's stay even more special. Overall my wife and I would have no hesitation in recommending this hotel. We are Accor Platinum. We booked a Privilege Room and were upgraded to a Privilege Room with a balcony. The room was large enough and we would suggest if you want space to book the Privilege room and not the Superior Room. All rooms have been recently renovated and are very clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn and Anne, Thank you very much again for enjoying your stay with you and giving us the pleasure of meeting you. We hope to see you again soon. Sincerely, Hector.

Tanel Business - 15/02/2020 Confirmed reviews ALL
« Nice business stay »

Easy, quick and enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you very much for your evaluation and for your friendly comments. We hope to see you soon. Best regards. Héctor.

Stuart M. Friends - 14/02/2020 Confirmed reviews ALL
« Good location, early check in all led to a very enjoyable visit to Madrid »

as above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart, Thank you for your comments on your stay. It will be a pleasure to welcome you again.We hope to see you again soon. Best regards, Ana

Anonymous Couples - 13/02/2020 Confirmed reviews ALL
« Great location, lovely rooms, fantastic team! »

Choosing to stay at Mercure Plaza de Espana was a smash hit! The team are nothing short of amazing, accommodating in every way. Enjoyed the spacious rooms and the modern wood floors and the location is just steps from the popular spots, the metro and many restaurants and shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W., Thank you very much for your recommendations and for your kind comments, I will convey your impressions to the whole team! Thanks again and regards. Sincerely, Rosana

Agyr Families - 09/02/2020 Confirmed reviews ALL
« Good location close to 2 metro stations & Gran Via »

Hotel location is good - short walk from Plaza de Espana and Ventura Rodriguez stations, as well as the Temple of Debod and Royal Palace. Rooms were spacious and comfortable but had a slightly musty smell. Housekeeping could have been better at replenishing the tea/coffee supplies, and should provide ceramic cups instead of single use paper cups.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ashwin, Thank you very much for your evaluation and your comments. We are very sorry for the bad smell problems you have had during your stay, next time we will be more attentive to these types of problems. The theme of paper cups is something that we are already trying to change, I hope that for your next visit it will be ready. We hope to see you again soon. Sincerely, Héctor.

Nicole Couples - 06/02/2020 Confirmed reviews ALL
« Location is ok »

Staff is friendly and helpful. Price is reasonable with black friday promotion. The room is large enough, but the hygiene is just average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nga Shan S., Thank you very much for sharing your experience with us, it is a pleasure to know that our team has made your stay enjoyable. We will take measures regarding hygiene. We hope to see you soon! Greetings Rosana

Alexander Couples - 06/02/2020 Confirmed reviews ALL
« nice short stay »

hotel room as always in Mercure very nice. unfortunately roadworks in the front door road, which was noisy but not the hotels fault hotel well located for busses and metro

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you very much for sharing your experience with us, it is a pleasure to know that our team has made your stay enjoyable. We hope to see you soon! Greetings Rosana

Berivan S. Families - 04/02/2020 Confirmed reviews ALL
« Good location and nice rooms »

The rooms were nicely decorated, hotel is in the hearth of the city center, we really enjoyed the open buffet breakfast which had variety of food. Thanks for the hospitality of the staff! Recommended for families visiting the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Berivan, Thank you very much for your kind comments! We love knowing that you liked the Mercure Plaza of Spain. We will transmit all your comments to our team. Best regards, Ana

Anonymous Business - 01/02/2020 Confirmed reviews ALL
« Good Hotel with improvment potential »

Nicely decorated roooms. One of the better Mercure Hotels. Main issue (having stayed there a few times now) is that the rooms are not very soundproof. You can bascially hear every step and word your room neighbor does (incl. snoring...).

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Knittel,  Thank you very much for answering our survey in your time. We appreciate the positive comments towards us. As for the problem of insonorization do not doubt that we will value it. . We hope to see you soon Rosana

Jeff M. Couples - 30/01/2020 Confirmed reviews ALL
« Nice and convenient place to stay »

Came to spend a couple of days in Madrid and meet some friends. I was recommended this hotel from other Accor possibilities by a friend from Madrid

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Mr. M., Thank you very much for your comments and for sharing your experience with other users. Thank you for your positive comment about our hotel and the Team! We are glad that you have enjoyed your stay with us and we hope to see you again soon. Thanks again and see you soon! Rosana

Maria A. M. R. Families - 14/01/2020 Confirmed reviews ALL
« Excelent hotel with a privilage location »

we wanted to spend new year in Madrid so we chose this hotel for staying the whole family |(8 person 4 rooms). Excelent is the only way i can tell...Nice rooms , good sleeping , excellent cleaning 10 out of 10. The people that work on the reception extremely kind they had resolved all the problems we faced (we lost 1 luggage) . I want to congratulate the manager for the team you have working with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Angelica, Thank you very much for your comments! We are very happy to know that you liked to spend with us at the end of the year. We will transmit all your comments to our team. Once again thank you for your trust in Mercure Plaza de España. Best Regards, Ana

Couples - 13/01/2020 TripAdvisor review
« Great hotel with great service »

Great hotel with great service at a good location. Personnel working was very helpful and friendly during all my stay. Breakfast was fantastic and room very comfy and clean. All was as always is in Accor hotels

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments! It will be a pleasure to welcome you again, we hope it will be soon! Best regards, Ana

Jose Couples - 12/01/2020 Confirmed reviews ALL
« Perfect stay in a perfect place »

Perfect stay in a perfect place...short but great hotel and even better employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Antonio, We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosana

Couples - 10/01/2020 TripAdvisor review
« Very good stay »

Very good stay, hotel well located and easy access on foot to main touristic areas of the city. Room clean and comfortable. Only advise could be to extend the opening hours of the restaurant in the evening.

Nathan J. Couples - 07/01/2020 Confirmed reviews ALL
« very good service »

nice roon#m, positive attitude of the staff. the only problem was the restaurant: the options are very poor and if you want to eat at the hotel the menu is poor.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning dear Nathan, We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. it is a pleasure to know that it has been a great stay. Regarding the restaurant menu, we regret that it did not meet your expectations. We hope to see you again! Greetings Rosana

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