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Mercure Madrid Plaza de Espana 4 stars

Customer review rating 4.4/5 4,399 reviews

ALLSAFE approved hotel

Mercure Madrid Plaza de Espana
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+ 15 Services

Hotel extras

  • Located just 5 minutes from Gran Via and 15 minutes from Puerta del Sol.

  • Recent opening of the Vermutería Chipén bar.

  • Hotel newly renovated in 2017.

  • Free fitness center next to the hotel.

  • Free high-speed WIFI.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Jogging track (nearby)
Business services
  • 1 Meeting room(s)

Hotel location

Mercure Madrid Plaza de Espana

Calle de Tutor 1
Esquina Ventura Rodriguez
28008 madrid
spain

Tel: +34915419880

Fax: (+34)

Check-in from 12h00

Check out up to 12h00

  • BUS 1 :  1 PLAZA DE ESPAÑA

  • BUS 2 :  2 / C PRINCESA

  • STATION PLAZA DE ESPANA LINE 10 :  10 PLAZA ESPAÑA

  • VENTURA RODRIGUEZ LINE 3 :  3 VENTURA RODRIGUE

  • PLAZA DE ESPANA :  10

  • By plane

    BARAJAS MADRID At 17km / 10.56 miles

  • By train

    ATOCHA At 4km / 2.49 miles

  • By train

    NORTE At 1km / 0.63 miles

GPS :40.425659, -3.713799

Congress centre

  • IFEMA PALACIO DE CONGRESOS 11.0 km / 6.88 mi

Your meetings and events

The Mercure Plaza de España hotel offers guests the use of its "La Biblioteca" meeting room, with capacity for between 5 and 30 people and equipped with AV facilities.amenities including Wireless and cable Internet access and an integrated panel. Our Business Center provides any secretarial services you may need. Relaxing coffee breaks and lunches can be taken on the hotel patio.

Room descriptions and layouts

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Videoconferencing

  • Audio and video equipment

  • WIFI access

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room. for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

Our restaurants and bars

Vermutería Chipén

Type of cuisine: International

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

VERMUTERÍA CHIPÉN

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,399 reviews

TripAdvisor Rating 4.5/5

546 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 5.0/5

Anonymous Solo - 17/09/2021 Confirmed reviews ALL

Everything was great. From customer service to comfort of the room and location. Well done.

Dear FGR , Many thanks for your very kind review! We are so pleased to read how welcome and comfortable you felt whilst with us and how much you enjoyed your stay. We would love to welcome you back and hope that you will let us know if your plans bring you back our way so that we can help make your next stay another memorable one! Sincerely, Andreea

Perfect Stay

Customer review rating 5.0/5

Dennis O. Couples - 14/09/2021 Confirmed reviews ALL

A comfortable ,friendly experience. Nothing was too much trouble.

Dear Dennis , Thank you very much for taking the time to share such lovely comments following your recent visit at Mercure Plaza España. We are so pleased to read how welcome and comfortable you felt whilst with us and how much you enjoyed your stay. We would love to welcome you back and hope that you will let us know if your plans bring you back our way so that we can help make your next stay another memorable one! Wishing you all the best until then. Andreea

Amazing team

Customer review rating 5.0/5

Marnix Business - 10/09/2021 Confirmed reviews ALL

Loved the welcome (recognition) and friendliness of staff, always perfect

Dear Marnix, Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left such a good taste in your mouth of your visit to the Mercure Plaza de España. We hope to see you here again very soon. Best Regards, Analu

Well located, wonderful staff

Customer review rating 4.5/5

Anonymous Couples - 05/09/2021 Confirmed reviews ALL

The staff exceptionally friendly, helpful, a pleasure Rooms are small but clean and pleasant

Dear B. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff. Also in regard of cleaning. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Good stay, nice location and friendly staff

Customer review rating 4.5/5

Valerie Solo - 29/08/2021 Confirmed reviews ALL

I had a very pleasant stay. Rooms are clean, breakfast is good and the staff is friendly. The location is perfect, close the city centre but it's nice and quiet in the area. Metro is super close as well.

Dear H.. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about your stay and our staff. Your feedback is very important to us and we will be taking into account for future stays. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.
Customer review rating 4.5/5

Adnane J. A. Business - 16/08/2021 Confirmed reviews ALL

had a good stay for a week. hotel well positioned and easy access to center city. very professional and friendly staff. well organized, speedy check in and check out

Dear A., Thank you very much for your comments and for sharing your experience with other users. Thank you for your positive comment about our hotel and the Team! We are glad that you enjoyed your stay with us and we hope to see you again soon. Thanks again and see you soon! Andreea

very good stay

Customer review rating 5.0/5

Renata Solo - 13/08/2021 Confirmed reviews ALL

Good stay, perfect location, nice breakfast and a big room

Dear Scalchi I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about your stay and the service among other things. Your feedback is very important to us. Regarding the breakfast we will be taking into account for future stays. It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.
Customer review rating 1.5/5

Anonymous Couples - 10/08/2021 Confirmed reviews ALL

The room was not prepared for guests- only 1 towel, no toiletries provided, no slippers, empty shower gel bottle. There was something dirty on the bed.

Dear T. Helena Thank you for taking the time to tell us about your experience at the Mercure Madrid Plaza de España and we appreciate your sharing your concerns. I am sorry that your experience did not meet your expectations regarding the cleaning service and the amenities, among other things. Therefore, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan

Modern and spacious in a good location

Customer review rating 4.5/5

Ahmed Solo - 10/08/2021 Confirmed reviews ALL

I enjoyed my stay at this hotel. The rooms and common areas are spacious and nicely designed. The room was clean. The staff were very friendly and the location is close to Gran Via and many transportation options. The wifi was very fast and strong enough to reach the cafe across the street.

Dear S. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff and the service. Also in regard of design and cleaning among other things. I will share your very kind comments to our colleague with night shift. I am sure that this feedback will serve as an encouragement to all of our staff It will be a real pleasure for us to host you in our hotel again and we hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Great welcome from Lorenzo, very professional, thank you for a great stay.

Customer review rating 5.0/5

Lino P. Solo - 08/08/2021 Confirmed reviews ALL

Hassle free and comfortable stay, will come back for sure.

Dear Lino, Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left such a good taste in your mouth of your visit to the Mercure Plaza de España. We hope to see you here again very soon. regards, Analu

Vert Nice staff location And property

Customer review rating 5.0/5

Gharie Families - 04/08/2021 Confirmed reviews ALL

Excellent. Livret stay.

Dear Gharie,, Thank you very much for your comments and for sharing your experience with other users. Thank you for your positive comment about our hotel and the Team! We are glad that you enjoyed your stay with us and we hope to see you again soon. Thanks again and see you soon! Andreea

Confortable, silent rooms, new and well located

Customer review rating 4.5/5

Gabriel Business - 04/08/2021 Confirmed reviews ALL

Kind and professional staff ... Somehow, a new concept of a hotel in terms of spacial organization ... Everything is designed with well thinking...

Dear Gabriel, Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left such a good taste in your mouth of your visit to the Mercure Plaza de España. We hope to see you here again very soon. Regards, Analu

Well located, good staff, big rooms

Customer review rating 4.0/5

Rubén L. Solo - 02/08/2021 Confirmed reviews ALL

The hotel is located in a very centrical place, close to all services (restaurants, shops, supermarkets, metro, etc) and the rooms are big and comfortoble. The room is also very clean. I had some issues with the cards for entering in the room during my two stays and in the second one, the amenities were missing in the room. Apart from this, the staff was very kind and professional and the overall experience was good.

Dear Mr. Loaiza Thank you for taking the time to tell us about your experience at the Mercure Madrid Plaza de España and we appreciate your sharing your concerns. I was genuinely delighted to read your very kind comments about our staff and the cleaning of the room, among other things. I am sorry that your experience did not meet your expectations regarding the cards for opening the room and the amenities. Therefore, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan.

Good stay

Customer review rating 4.5/5

Brian R. Families - 01/08/2021 Confirmed reviews ALL

Good as usual. Great helpful staff.

Dear Brian R. I would like to thank you most sincerely for taking the time to post a review following your visit to the Mercure Madrid hotel. I was genuinely delighted to read your very kind comments about our staff. I am sorry that your experience did not meet your expectations regarding the bottles and snacks and the trouble with coffee machine. Your feedback is very important to us. We will be taking into account for future stays. It is our hope that you will give us the opportunity to better serve you in the near future and I hope your next visit will be even more pleasant than the previous one. Kindest regards Juan.

Comfortable and well located

TripAdvisor rating 5.0/5

oscarllopis2018 Business - 19/04/2021 TripAdvisor review

Wonderfull medium size hotel, perfectly located just a few blocks from good restaurant and bar areas. Modern rooms well maintained and a really nice crew. One of my favorite ones when traveling to Madrid. Nice informal restaurant to eat something or take a drink after work if you don´t want to go out.

Dear Oscar, Thank you for such an incredible and lovely review about your experience at Mercure Plaza España! I am so honored and glad that you enjoyed your stay with us, your words about our hotel, our rooms, and our staff mean a lot and it is so wonderful that you had a good time in Madrid. We all look forward to welcoming you back on your next visit to! Keep safe Andreea Brindusa

Great hotel with great service

TripAdvisor rating 5.0/5

504joen Couples - 13/01/2020 TripAdvisor review

Great hotel with great service at a good location. Personnel working was very helpful and friendly during all my stay. Breakfast was fantastic and room very comfy and clean. All was as always is in Accor hotels

Thank you very much for your comments! It will be a pleasure to welcome you again, we hope it will be soon! Best regards, Ana

Very good stay

TripAdvisor rating 4.0/5

chiaralandolfo Couples - 10/01/2020 TripAdvisor review

Very good stay, hotel well located and easy access on foot to main touristic areas of the city. Room clean and comfortable. Only advise could be to extend the opening hours of the restaurant in the evening.

Perfect location, cozy accomodation

TripAdvisor rating 4.0/5

SenorBarte Friends getaway - 17/12/2019 TripAdvisor review

Perfect locatiom for an affordable rate. Renovated rooms. Breakfast very good. Overall good stay, my only critcism is that the staff at the restaurant and breakfast seems to be in a rush. Running, running and running.

Thank you very much for your comments. It is a pleasure to verify that our team was up to par and left you with such a good taste in your mouth at your visit to the Mercure Plaza of Spain. We hope to see you again very soon here. Best regards, Ana

Great hotel close to Gran Via in central Madrid

TripAdvisor rating 5.0/5

Mark N Couples - 30/11/2019 TripAdvisor review

Fantastic hotel as a base from which to explore Madrid. Reasonably priced but offering quality accommodation. Great breakfast and tasty evening dishes. Bedroom was clean and spacious. The staff, from the moment we arrived until we left, were excellent; nothing was too much trouble! We won't hesitate to return here the next time we're in Madrid!

Thank you very much for your recommendations and for your kind comments, I will convey your impressions to the whole team! Thanks again and regards. Rosana

Great location to Royal Theatre and Palace. A lovely stroll to Plaza Mayor for a wonderful range of food.

TripAdvisor rating 4.0/5

Lyng10 Couples - 03/11/2019 TripAdvisor review

Great location to Royal Theatre and Palace. The Royal Palace a must see the audio is fantastic. For food can’t go past Plaza Mayor. Walking around was very easy. A visit to Prado Museum was amazing saw great works by Goya.

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