Hotel - Novotel Moscow Sheremetyevo Airport
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Novotel Moscow Sheremetyevo Airport Hotel

4.0/5 1,541 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • MOSCOW SHEREMETYEVO
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

IKEA5 km / 3.11 mi

Exhibition centre

CROCUS EXPO CENTRE15 km / 9.32 mi EXPO CENTRE30 km / 18.64 mi SOKOLNIKI25 km / 15.54 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our hotel is the ideal venue for your events. The 6 conference rooms are equipped with state-of-the-art audio-visual equipment and have a bright and spacious foyer. We offer various options for lunches and coffee breaks for conference delegates

Novotel Moscow Sheremetyevo Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AEROFLOT 42 m2 3 m 30 10 15 15 20
DOMODEDOVO 51 m2 3 m 50 18 20 16 32
SHEREMETYEVO 51 m2 3 m 0 0 16 0 0
ANTONOV 75 m2 3 m 70 24 24 30 40
TUPOLEV 75 m2 3 m 68 24 24 30 40
ILIUSHIN 150 m2 3 m 150 50 40 60 80
    • Enjoy your stay at the Novotel Moscow Sheremetyevo Airport.
    • Flipchart
    • Meeting room
    • Screen
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Podium
    • Slide projector
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Make yourself at home in one of 493 spacious and bright rooms, featuring modern interiors and all the necessary amenities. The Novotel Sheremetyevo Airport hotel offers 3 room categories: Standard, Superior and Deluxe. 24-hour room service.

  • 493 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 ALL Rating 4,399 reviews

Our guest reviews for
Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,541 reviews
Norman S. Business - 14/01/2020 Confirmed reviews ALL
« Mr »

I stay when travelling to and from work. Lovely hotel, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are glad that you were satisfied with your stay. It is our priority to provide the best service and make your stay memorable and joyful. We hope your next stay with us will be even more pleasant. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Igor Business - 13/01/2020 Confirmed reviews ALL

didn't work pool again (((

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us. Please, accept our sincere apologies for all inconvenience you experienced during your stay. Let us assure you that we carefully monitor the cleanliness in the gym, especially in the pool area.That is why every month the pool is closed for sanitation to be cleaned. Thanks for understanding. We would like to apologize for the inconveniences once again and sincerely hope, that you will give us another opportunity to welcome you back at “Novotel Airport Sheremetyevo”! Best regards, Sergey Ryltsov, General Manager

Silviu A. Couples - 11/01/2020 Confirmed reviews ALL
« A very short but comfortable stay. »

Only a few hours between a connecting flight, but the room was very good, clean and the pillows cozy. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad that you were satisfied with your stay. It is our priority to provide the best service and make your stay memorable and joyful. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

H. Couples - 03/01/2020 Confirmed reviews ALL

one of the much better airport hotels around the world

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H.! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try to provide our guests with perfect conditions for the rest. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Natalya Solo - 25/12/2019 Confirmed reviews ALL
« I enjoyed my stay at Novotel Sheremetevo »

It was a pleasant stay for 8 hours in between flights, I got a chance to sleep and enjoyed a swimming-pool and massage chairs by the spa area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalya! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are glad to find out that you appreciated your stay with us. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Irina Business - 20/12/2019 Confirmed reviews ALL
« Grate stay »

Lovely hotel, nice staff and very good restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. Special thanks for all the positive moments mentioned in your review. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Charles-louis R. Business - 20/12/2019 Confirmed reviews ALL
« No loyalty recognition »

Irina, the manager present when we check in, applied her own rules instead of applying the Accor group rules. I think it’s a big mistake, especially from a leader, it gives me very unpleasant memory and feelings. She gives excuses on communication problem, She should read the loyalty contract at least ones and i was with my wife who is Russian... I don’t want any apology, it just should not happen. I regret as well, in general, that what is supposed to be automatically provided for loyalty program members (why using it if not) shouldn’t be reminded. Staff in general is missing training. The worst stay for myself in all Accor hotels I could stay so far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles-Louis! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. We regret that quality of provided service did not meet your expectations. Please, accept our apologies for the inconveniences regarding of the room. According to your reservation we did not see any information about the age of your child. That is why we tried to make everything possible and made a decision to prepare a standard room on the sixth floor with special cosmetics and bathrobes for all members of your family. Unfortunately, our colleague did not take your preference into account. We will take into consideration your preference on the next stay. As for the staff, be sure that for the receptionists and for the Duty manager strict administrative measures will be applied. This is not the level of service that we try to offer to our guests. I would like to apologize for the inconveniences once again and sincerely hope that you will give us another opportunity to welcome you back at “Novotel Airport Sheremetyevo” during your next visit to Moscow. Best regards, Sergey Ryltsov, General Manager

Marcel Business - 18/12/2019 Confirmed reviews ALL
« Friendly staff, very helpful. »

Short stay only for one night, but dinner was good and service as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to know that you appreciated our staff and restaurant. It is our priority to provide the best service and make your stay memorable and joyful. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Viktor K. Business - 17/12/2019 Confirmed reviews ALL
« Tremendous service, convenient location to SVO »

Astonished by the great service, great cost for the value provided. Beds cozy, breakfasts scrumptious, free shuttle service to the airport every 10-20 minutes - makes me wonder why didn't I use the near-airport sleepovers before?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viktor! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Dmitrii Business - 15/12/2019 Confirmed reviews ALL
« Almost great place to stay at SVO airport »

All it great in the hotel - rooms, location to svo and staff. The only drawback - is the breakfast quality - a lot of opportunities to improve especially compare to Novotel Kievskaya or Novotel Moscow City

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitry! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are glad to find out that you appreciated your stay with us. As for the breakfast, we will take your comment into account and transfer to the chef. Your opinion is very important for us, because the satisfaction of our guests is our priority. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Jean J. H. Business - 14/12/2019 Confirmed reviews ALL
« Request »

Experience has been always good. Now i need your help for providing me me bill. I paid on line the night I spent and at reception I have ben told to call my agency for the bill. It didn't go through Trip Advisor or Bookings as I have ccess to records. I usely paid direct to you. Can you tell me through whom I paid or provide me with a duplicata of that bill This is for reimbursement matter with my client. Thanks for your cooperation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to know that you appreciated our hotel. As for your bill, we can't send you bill, but we know that your reservation was by an agancy "Miki Travel". Thank you for your understanding. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Natalia Solo - 12/12/2019 Confirmed reviews ALL
« Always great »

Professional and friendly staff Highly satisfied service for 4 star

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are glad that you were satisfied with your stay. Special thanks for all the positive moments mentioned in your review. We hope your next stay with us will be even more pleasant. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Demid G. Business - 12/12/2019 Confirmed reviews ALL
« nothing special »

nothing really special to write about. typically slow check in. Unlike other comparable hotels around SVO and around the world, no nespresso machine in the room, no campaign, lettuce, cool cakes and green salads for breakfast, no cosy bar....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Demid! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". As for nespresso machine in the room, we have it only in executive and suite rooms. In addition, I would like to assure you that we always pay special attention to the comments of our guests, since they help us improve the quality of the services in our daily work. Your comments will also not be left without attention and we will take them into account in future work. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" to provide you a pleasant stay! Best regards, Sergey Ryltsov, General Manager

Mrj Business - 12/12/2019 Confirmed reviews ALL
« Fantastic »

Can not fault any member of staf or the hotel, a truly excellent nights sleep, alarm call went as requested my registration was waiting for me on check out, but most importantly the staff were extremely helpful and efficient, doing their jobs with a smile on their faces. A credit to the Novotel brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Ronald Solo - 11/12/2019 Confirmed reviews ALL
« completely according expectations »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to know that you appreciated our hotel. Positive feedback from a satisfied guest is our greatest reward. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Roberto Business - 10/12/2019 Confirmed reviews ALL
« Airport Confort »

The Hotel is sited very close to Sheremetevo airport, and there's an easy free and well organize shuttle every 20 minutes (in the morning/rush hours there was 3 shuttle, one for each terminal - good organization). Room are cozy and restaurant is ok. Well reccomended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are very glad to know that you appreciated our hotel and shuttle service. Positive feedback from a satisfied guest is our greatest reward. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Yury Families - 10/12/2019 Confirmed reviews ALL
« Nice family weekend »

Nice hotel: good location, spacious room, good service. We were upset that substantial part of Spa area (swimming pool and hamam) was closed for cleaning. We did not expect that. We planned to spend time in Spa. Room upgrade for our next stay in couple of weeks would be nice compensation for that) In my understanding food for breakfast should be improved ( I mean choice and quality) Despite of comments above we got a very good impression from the hotel. Would come again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yury! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are glad to find out that you appreciated your stay with us. As for the fitness center, we apologize for the inconvenience you have experienced during your stay. We would like to offer you a room upgrade on your next stay. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" to provide you a pleasant stay! Best regards, Sergey Ryltsov, General Manager

Hany S. Business - 03/12/2019 Confirmed reviews ALL
« Comfortable »

I enjoyed this stay as there was no noise from the renovation of the hotel room the same as last time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Business - 02/12/2019 TripAdvisor review
« Very good quality for relatively good price »

First time at this airport hotel but surprised positively. Nice surrounding in the lobby area and bar / restaurant. Very good breakfast with nice choice and quality. The only minus is necessity to use a shuttle bus to the terminal even if it is just on the other site of the road. Bus is available every 20 minutes so no isssues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking the time to share your valuable feedback! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Special thanks for all the positive moments mentioned in your review. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Business - 30/11/2019 TripAdvisor review
« Nice hotel for airport overnight »

This was my repeated stay in the hotel. Nice Novotel, as it should be. Frequent airport transfer, but also option of 3 minutes walk to the terminal E and train to Moscow. I had one day meeting in the city, evening arrival, morning departure - in such situation airport hotel is the best option. The room maz be bit hot in warm winter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are glad to find out that you appreciated your stay with us. Due to convenient location next to airport our hotel is often a place of rest for the passengers waiting for their flight. And we always try to do our best to provide our guests comfortable stay to relax before a flight. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

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