Mercure Hotel Muenchen Sued Messe

Mercure Hotel Muenchen Sued Messe 4 stars

Customer review rating (ALL Rating) 4.2/5 364 reviews

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Hotel extras

  • Free high-speed internet

  • Cozy beer garden in a leafy courtyard

  • Accessibility: Munich-East: 6km Marienplatz: 8km A8: 3km MUC Airport: 40km

  • Free shuttle to all major fairs, with two trips to and from the fair per day

  • Free room night in their parents' room for children under 12 years of age.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Muenchen Sued Messe

Karl-Marx-Ring 87
81735 MUNICH
Germany

GPS:48.102137, 11.659327

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Whether you choose the prestigious "Königssee" room or one of the other 11 meeting rooms for your event: You can be sure that our hotel will provide the perfect setting for a successful business event or private celebration. The entire event area is air-conditioned and equipped with the latest technology including WIFI. The meeting rooms can be rearranged and sometimes combined. They can accommodate up to 180 participants. You can count on our professional support in planning and hosting your event, and we will gladly take all of your requirements into account.

Room descriptions and layouts

14 

meeting rooms

From 1 to 130 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

At the 4-star Mercure Hotel München Süd Messe, you can choose between Standard Rooms with single bed, twin beds, queen-size bed or queen-size bed and sofa. Our Privilege Rooms have a queen-size bed and the Privilege Suite has a king- size bed and sofa. We have one specially adapted room for guests with reduced mobility. The 185 rooms are air conditioned and have free WIFI. A child up to 12 years can sleep in their parents' room for free. Pets welcome (surcharge of EUR 11/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  364 reviews

TripAdvisor Rating  4.0/5  554 reviews

My room, 321, was not up to your usual standards

Customer review rating 2.5/5

B. G. Families - Confirmed reviews ALL

The fridge was not working, the air in the room was not working, the hair dryer was shutting off after 2 minutes of use, and I could not get the coffee maker to work. I have lactose intolerance, so I bring certain food items with me because I know this is a refrigerator in the room. I did not notice until late at night that everything inside of it was warm, so I had to toss it all out. Without the air or fan running in the room, it was very warm and I was sweating all night. I can not sleep with the window open, and cold air comes into the room. I always get a sore throat when I do this.

Dear G. B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusic

Outdated

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

We didn't receive the room we wanted as the hotel was fully booked. Apparently tier membership has no meaning...instead of a twin room received a double bed room with a pull out sofa. Eventhiugg hotel was fully booked the manager told she had been working on room allocagions. Apparently tuer members were indifferent to her. the welcome voucher stated clearly it was for all person residing the room - not the case. Reception coldy stated only one drink. Late checkout was not autonatically offered. It had to be requested. The room ac inop and room window had to be opened to get any air into the room - fun as it was raining nonstop and the pull out sofa got wet.... Sad hotel with an extremely poor performance.

Dear U., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusić General Manager

Fine

Customer review rating 4.5/5

Lj Solo - Confirmed reviews ALL

Very well connected by public transport (bus, u bahn) Room ok Airco absolutely reliable Good breakfast excepted quality espresso Restaurant en bar closed

Dear Luc J., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic General Manager

It's impossible to get an invoice with the right address

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

4 guys at the reception were unable to correct the invoice with the company address and said it needs to cm from HRS - totally unprofessional - I never experiences that with any of my trips

Dear Marc W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusić General Manager

Well located

Customer review rating 3.5/5

Mike B. Business - Confirmed reviews ALL

The stay was a just standard business stay. Nothing to complain. Just two questions: - Why does it take so long for the check-in? As a rewards member, you have all my data. The key could just be ready at my arrival. - In such a high standard hotel and a recently high breakfast price, why not serving a good quality coffee and some fresh fruits?

Dear Mike B., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusić General Manager

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Other web-users rate our hotel

  • 253 reviews 7/10 Location
  • 580 reviews 6.9/10 Room
  • 461 reviews 7.4/10 Service
  • 13 reviews 7.1/10 WiFi
  • 335 reviews 5.6/10 Comfort
  • 283 reviews 7.6/10 Cleanliness
  • 223 reviews 5.9/10 Breakfast
  • 168 reviews 2.6/10 Food

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