Hotel - ibis Pau Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Pau Centre Hotel

3.5/5 489 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Exhibition centre

PALAIS DES CONGRES2 km / 1.25 mi

Our rooms

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

  • 61 rooms
  • 49 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • Baby bed
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 1,973 reviews

Our guest reviews for
ibis Pau Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 489 reviews
Andrew Solo - 06/11/2019 Confirmed reviews ALL
« Building works on hotel »

I was unaware of noisy building works on the hotel and water loss when I booked through the Accor website

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW K., Thank you for taking the time to tell us about your experience at the ibis Pau Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Yes, we are currently in a period of complete renovation of our spaces and this causes some nuisances. we apologize We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Alvarez, Directrice hôtel

P N. H. Families - 26/10/2019 Confirmed reviews ALL
« Noisy. »

It seems that work has been going on at this hotel for months. I feel a discount would be in order!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER H., Thank you for taking the time to tell us about your experience at the ibis Pau Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Alvarez, Directrice hôtel

Simon D. Couples - 18/10/2019 Confirmed reviews ALL
« As expected »

Excellent

Barbara W. Couples - 06/09/2019 Confirmed reviews ALL
« Extremely helpful staff »

The hotel was well situated in Pau, but that made having the window open rather noisy. Room clean, bed comfortable. Receptionist (sorry I didnt get her name) was so very helpful and a credit to your company.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Vanessa Alvarez, Directrice hôtel

Richard S. Families - 24/08/2019 Confirmed reviews ALL
« Location good, but it went downhill from there. »

The staff were friendly, the parking and location were good. However the room was disappointing. The room was under the roof, with a slope that meant it was easy to hurt your head. The Velux roof window would not shut, neither in the room nor in the bathroom. At night the room was noisier, with more light than we liked, and there were mosquitoes which bit us at night. So our sleep was not the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD S., Thank you for taking the time to tell us about your experience at the ibis Pau Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Alvarez, Directrice hôtel

Yehoshua A. Couples - 20/08/2019 Confirmed reviews ALL
« A good choice, with some caveats »

Excellent location, very friendly and efficient staff, very good breakfast. On the other hand, the room was quite narrow and especially so the WC in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Alvarez, Directrice hôtel

L. J. Business - 11/08/2019 Confirmed reviews ALL
« Dr »

Good service Friendly and warm helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Alvarez, Directrice hôtel

Pavie Couples - 22/07/2019 Confirmed reviews ALL
« Correct »

Correct

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAVIE V., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Andy Couples - 01/07/2019 Confirmed reviews ALL
« very well treated »

treated well,friendly staff,spotlessly clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew N., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Sonia Business - 24/06/2019 Confirmed reviews ALL
« Comfortable but a bit noisy »

The bed was very comfortable. But as the walls seems very thin, it was a bit noisy with the elevator ring-bell and footsteps in the corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SONIA F., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Roy L. Couples - 19/06/2019 Confirmed reviews ALL
« Mr Roy L. »

Great friendly staff, clean and very adequate accommodation and good location. Excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY L., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

John V. Solo - 29/05/2019 Confirmed reviews ALL
« Comfortable, central hotel, ideal for GP weekend »

Quiet, clean and comfortable. Secure on-site garage parking available (10 euro/night). Generous breakfast (10 euro). Friendly and obliging staff. Central location within easy walking distance of old town and racing circuit. Excellent base for the Historic GP weekend. Drawbacks? Just one - the very cramped shower-room/WC.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN V., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Akin Business - 28/05/2019 Confirmed reviews ALL
« Satisfied... »

The staff were very helpful and cordial. Breakfast was good and adequate. Second time staying at the hotel. Will definitely stay there when next we visit Pau.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AKINKUNMI O., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Genis Couples - 26/05/2019 Confirmed reviews ALL
« Very correct »

Good but the rooms small

Our hotel has responded to the review
Our hotel has responded to the review

Dear GENIS N., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Keith Couples - 10/05/2019 Confirmed reviews ALL
« One night stop-over »

Room and bathroom (301) rather small compared to other Ibis hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH H., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

S. R. Couples - 06/04/2019 Confirmed reviews ALL
« Good, comfy bed and nice breakfast. »

The stay was good, but finding the hotel was incredibly difficult. Pau has so many no access roads and our sat nav couldn’t cope. It took nearly an hour from arriving in Pau until we managed to navigate the maze of streets and check in. The nearest parking is a good 10 minute hike and down steep steps, it wouldn’t work for anyone with small children or limited mobility. Finally, the towels, thin, small and mean. So although the bed was comfortable, it was quiet and there was a good choice at breakfast we won’t be coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH R., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

John O. Couples - 25/03/2019 Confirmed reviews ALL
« We were not aware that smoking was permitted in hotels in the EU. »

We were on the first floor which we later found out was the "smoking level". We had to run the gauntlet of the long corridor from our room to the elevator in the stinking atmosphere of tobacco smoke. When you request a non-smoking room you should not be accomodated with the smokers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN O., Thank you for taking the time to tell us about your experience at the ibis Pau Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Anonymous Couples - 27/02/2019 Confirmed reviews ALL
« Budget Hotel not 3 stars »

We had a double-room with a dog. Although the bed was of a reasonable size and comfortable. The room was tiny and impossible to move around in. No refrigerator in the room. No kettle or other coffee/tea preparation system. The hair dryer was out of order. Reception kindly gave us a handheld hair dryer but the only working electrical socket is not near a mirror. The coffee machine in the breakfast room was at first out of order and afterwards distributed coffee which was barely drinkable. The service at the hotel was excellent. The hotel itself needs work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEREK E., Thank you for taking the time to tell us about your experience at the ibis Pau Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We thank you for your comment and we attach the greatest importance to it. I am sorry but in a hotel ibis rouge, there is unfortunately no kettle in room or mini bar, but you can consume hot or cold drinks in the hotel bar. As for taking in the room, know that we start the work of the hotel, everything will be completely renovated and redesigned for our customers. we are also sorry for the inconvenience of the breakfast or actually the coffee machine broke down at this time. we are delighted to learn that our teams who work every day to satisfy you have brought you something beautiful. thank you for our collaborator We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Mitch Families - 11/02/2019 Confirmed reviews ALL
« Nice stay »

Nice stay great breakfast Elody at the Front desk made a fantastic job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL R., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas Directeur Adjoint

Chris Couples - 22/01/2019 Confirmed reviews ALL
« Great weekend in Pau »

Ok, the rooms are really small but an excellent bed, pillows ,duvet in what was a very quiet room more than made up for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER S., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Casaurang-Maupas adjoint Manager

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