ibis Paris Bastille Opera 11th Hotel 3 stars

Customer review rating 4.0/5 11,499 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Paris Bastille Opera 11th
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+ 17 Services

Hotel extras

  • At the heart of the historic district of Bastille

  • Cuisine based on fresh homemade produce and herbs and spices from the vegetable garden

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Undercover private car park (supplement)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machinePaying
Business services
  • 6 meeting room(s)
  • Web corner
Information message

Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011
paris
france

Tel: +33149292020

Fax: (+33)1/49292030

Check-in from 12h00

Check out up to 12h00

  • BUS :  86,87 BASTILLE

  • BUSES :  20,29,65,69,76 BASTILLE

  • BALARD-CRETEIL PREFECTURE :  8 BASTILLE

  • LA DEFENSE CHATEAU DE VINCENNES :  1 BASTILLE

  • MAIRIE DE MONTREUIL/PONT SEVRE :  9 VOLTAIRE

  • PLACE D'ITALIE-BOBIGNY P.PICASSO :  5 BREGUET-SABIN

  • RER :  RER A-D GARE DE LYON

  • RER FROM AEROPORTS CH DE GAULLE :  B GARE DU NORD

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21.75 miles

  • By car

    PORTE D'ORLEANS At 8km / 5 miles

  • By car

    PORTE DE BERCY At 5km / 3.13 miles

  • By car

    PORTE DE VINCENNES At 6km / 3.75 miles

  • By train

    GARE DE L´EST At 4.2km / 2.61 miles

  • By train

    GARE DU NORD At 3.5km / 2.17 miles

  • By train

    PARIS AUSTERLITZ At 2km / 1.25 miles

  • By train

    PARIS GARE DE LYON At 1km / 0.63 miles

GPS :48.857209, 2.372763

Exhibition centre

  • PARC EXPO PORTE DE VERSAILLES 8.0 km / 5.0 mi
Exhibition centre

Your meetings and events

The hotel offers services adapted to your needs, combining friendliness and professionalism. The rooms are filled with natural light and provide a pleasant environment to ensure your meetings are a success.

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay.

Standard Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LE GENIE SOUS LES ETOILES

Type of cuisine: Bistronomy

Our restaurant offers a simple and generous bistro-style menu. You can enjoy dishes made with fresh ingredients and a selection of wines from passionate winegrowers, all in a true "home from home" atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GENIE

Non contractual photo

Welcome to the Génie Bar with its trendy atmosphere reminiscent of Brooklyn and the Bastille quarter, where you can discover our cocktail creations inspired by our garden produce or let the barman guide you through our carefully selected range of alcohol.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Paris Bastille Opera 11th

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

11,499 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,148 reviews

Very well located Hotel, and easy to Find from Metro Beguet Sabin

Customer review rating 4.0/5

Ian S. Solo - 22/09/2020 Confirmed reviews ALL

This is a very nice hotel with very friendly helpful staff. Inside the main entrance is a very large and quite luxurious area of informal seating and a nice large bar area. Upstairs the rooms are off spacious beautifully carpeted hallways, and everything spotless and smartly presented. I had only a simple small room (which was all I wanted) but the essential items were excellent ie mice large very comfortable bed and excellent shower. The hotel is also very close to the Metro station Breguet Sabin (6 stops from Garre du Nord), and the the whole of the 11th arrondissement is buzzing with life an industry and with more cafes and bars than you could possibly count (on every street).

Well located, nice atmosphere

Customer review rating 4.0/5

Léa S. Couples - 12/09/2020 Confirmed reviews ALL

I really appreciated the service, every person at the reception was really kind and I loved the hotel’s new look

Dear LEA S., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Very poor service in all aspects.

Customer review rating 4.0/5

Boryan B. Families - 12/09/2020 Confirmed reviews ALL

No cleaning, dirty, no maintaining the rooms, restaurant and everything. No any customer orientation. I've been in this hotel many times, but before 10 years. I was totally satisfied. Now it is a complete disaster in all aspects. Now the hotel is blackmailing its customers. It is the reality and I'll inform all customers and FR authorities.

COVID implies No roomservice, standard breakfast box, no cleaning. In addition improper beds

Customer review rating 4.0/5

André &. R. Couples - 18/08/2020 Confirmed reviews ALL

We stayed at the Ibis hotel for 7 years in a row in August when Parisians take their holiday. We love the Marais neighborhood with plenty of terraces and restaurants. As usual we reserved a wheelchair adapted room which is now renovated in a somber minimalistic style. However, in our view no proper attention was paid to make the room suitable again for wheelchair users (see below). The renovation is still in progress which meant that the window was covered and there was no view. The air conditioner worked but was noisy at full power. We pre-ordered breakfast for our weeks stay which was charged for the full price per person. Due to COVID there is no breakfast buffet. Instead, you get a paper sack with a fixed and limited content and max. 2 hot drinks (no eggs, fresh fruit, ham, Madeleine, nuts, apple compote which we enjoy). Guests are asked to eat their breakfast outside or in the hotel room. We stayed in the lobby the first few days but were summoned to go outside or to the room. The terrace was closed due to renovation. The cosy looking breakfast/dining space was closed to to COVID. There was no room cleaning due to COVID. Hygenic sacks could be put outside the room to be collected but no-one came to collect them after 2 days so we brought them down. Personal was friendly but sometimes strict: if we came a minute before 10 after a battle with the hotel beds to collect the breakfast the serving lady refused to initially serve the hot drinks (we couldn't help but notice that a lot of breakfast sacks were not collected at all by the hotel guests). The following remarks are applicable for guests that are to totally dependent on wheelchair and hygienic cleaning. First some positive remarks: in the bathroom a shower curtain has been put in place that prevents the bathroom floor from being flooded. However, there was no proper toilet paper container or shelve available anymore which necessitated us to put it on the only available chair which rendered it useless for other purposes e.g shower chair. The shower head holder may serve as a safety rail (there is no separate wall mounted safety rail or bathing chair). There was one wall mounted flip-up safety rail near the toilet, but we did not trust it to bear a humans weight (it was shaky probably because the wall to which it is attached cannot bear the weight). The bed was a nightmare for my wife with a (too) soft mattress and a separate topping that shifted in all directions. We had to ask an additional mattress to gain the necessary height for my wife to slide on the bed from the wheelchair, but then we had to struggle to get the topping in its proper place. The minimalistic shelves in the bedroom were ill-placed for a wheelchair user and clothes cannot be hanged properly. We would gladly provide some tips to make it more suitable. COVID cannot be blamed for this. The manager Osvaldo Capote Herrera can contact us if needed because we appreciate the hotel location and personal. Please consider this review not as a way to get money refunded but as a true concern that handicapped guests were not consulted when re-furnishing rooms for handicapped people which is a great service. We enjoyed the hotel in the past and hope to do that in the future as well when COVID is no longer a threat.

Mr André D. Thank you for taking the time to write to us following your stay at ibis Paris Bastille Opéra 11ème. We are sorry that the service did not meet your expectations, and we ask you to accept our sincere apologies. As you know, we are gradually emerging from a global pandemic, and a long period of lockdown, during which our hotel was closed. That being said, if particular points mean that you have not found our usual services, it is because the reopening of hotel establishments was only carried out under the extreme condition of the implementation of strict SANITARY PROTOCOL ; sometimes coming against the basics of our business, hospitality and service. As you express very precisely in your email, the breakfast service has been modified as part of this SANITARY PROTOCOL. We have made sure that this offer is not downgraded and remains complete, a "buffet" offer not being possible. The box is as complete as possible to give you a choice. Then all that is present to out our client also at the check-in time. In line with the restrictions caused by the SANITARY PROTOCOL, we have implemented the measure that, during the stay of our customers for the health security of all, no one enters in the rooms as long as they are occupied by the guests. It goes without saying that clean linen is at your disposal at the reception. Once the customer has left, the room is kept “sleeping” for 24 hours. We cannot take any risk in this regard, whether with regard to employees, whose work procedures have been strongly impacted, or for our customers. We have made the choice of health security for all. Hope you will understand our requirement. Especially since the number of cases of contamination seems to be on the rise again at this very moment. This information is systematically given to all our customers on their arrival and on our website, a yellow banner calls attention to the customer to inform you that health safety measures have been put in place within the framework of our “Allsafe” label. We would like to thank you for your comments regarding the layout of the room; these will be transfer to our designer technicians as well and to the management of the Accor group. We are pleased that you have appreciated the availability of our staff and we look forward to having the opportunity to receive you very soon under normal operating conditions. Please believe in the expression of our best feelings. Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Good stay

Customer review rating 4.0/5

Anonymous Solo - 15/08/2020 Confirmed reviews ALL

It would have been even better if the air conditioning were a bit stronger.

Good location but nuisance due to works in the hotel

Customer review rating 4.0/5

Laura Families - 22/07/2020 Confirmed reviews ALL

I booked the rooms included the breakfast. It is pity we were not informed with the booking that 1) we were to only receive a limited breakfast in a bag and 2) how the hotel will operate (which services are - not- available) due to the corona situation We do understand that this is due to the corona situation but informing the customer is important. Morning noise due to works begin done in the hotel was not pleasant at all.

Mrs A. We thank you for taking the time to write to us following your stay at the ibis Paris Bastille Opéra 11ème. We are sorry that the service and delivery did not meet your expectations, and please accept our sincere apologies. Indeed, we are renovating the facade of the building at this moment. We apologize for the inconvenience caused. I inform you that the entire exterior side of the hotel has just been finished, this will help to improve the quality of our service. As you know, we are gradually emerging from a global pandemic, and a long period of lockdown, during which our facility was closed. That being said, if particular points mean that you have not found the usual services, which you appreciate through your loyalty, it is because the reopening of hotel establishments was only carried out under extreme conditions. The implementation of a strict SANITARY PROTOCOL; sometimes coming against the basics of our business, hospitality and service. As you express very precisely in your letter, the provision of breakfast has been modified within the framework of this SANITARY PROTOCOL. We have made sure that this offer is not down graded and remains complete, a "buffet" offer not being possible. The box is as complete as possible in order to give you a choice. We once again apologize for any inconvenience encountered, we hope to be able to receive you very soon in a less restrictive context for all of us. We ask you to believe, Dear Madam A., in expression of our respectful greetings Osvaldo Capote Hosting Manager Ibis Opéra Paris Bastille

Good location but lack of information about available services

TripAdvisor rating 3.5/5

laurencealpay Family - 22/07/2020 TripAdvisor review

At the time of the stay there was some works done in the hotel (its facade) resulting in lots of noise. Limited services due to Covid-19 are understandable but this was not communicated during the booking.

Dear laurencealpay, Thank you very much for your review. We take good notes of your remarks that help us to improve the quality of our services. We hope that we will be able to welcome you back in the future. Kind regards François Villemur- General Manager

Good stay

Customer review rating 4.0/5

Alan Families - 21/07/2020 Confirmed reviews ALL

Different times at the moment but the stay at the hotel was good and the room comfortable. Staff welcoming.

Dear ALAN M., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Great location, lovely reception, bedrooms need upgrading

Customer review rating 4.0/5

Hd Friends - 05/04/2020 Confirmed reviews ALL

I have stayed with you before and chose to stay again because the hotel is so well located. The reception area is lovely and the reception staff were excellent. However when we went up to our room, it smelt really badly of damp. The smell was so overpowering and we didn't feel comfortable. There was scaffolding outside the window too so the room was very dark. I went to reception and the staff there were excellent and moved us straight away. The new room didn't smell of damp but the floor boards were all coming up and the tap was dripping so there was a constant noise in the room. I think we would need the bedrooms to be refurbished before staying again.

Dear HOLLY D., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Well located and friendly staff

Customer review rating 4.0/5

Dianne M. Friends - 24/03/2020 Confirmed reviews ALL

We loved our stay with you even though our trip was cut short. Even though the hotel was under renovations, our rooms were in quiet and comfortable.

Very nice overall, exceptionally clean.

Customer review rating 4.0/5

Jim Families - 19/03/2020 Confirmed reviews ALL

Stayed one night.

Dear JAMES H., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Clean, modern, well located.

Customer review rating 4.0/5

Maja Business - 12/03/2020 Confirmed reviews ALL

Nice, modern, clean hotel. Staff friendly. Great location few minutes from metro station.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Good basic hotel

Customer review rating 4.0/5

Sébastien Couples - 10/03/2020 Confirmed reviews ALL

My go-to hôtel when staying in Paris. Nice location, reasonable prices, new rooms

Dear SEBASTIEN L., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Pleasant hotel close to the Opera Bastille

Customer review rating 4.0/5

Brigita P. Solo - 09/03/2020 Confirmed reviews ALL

I am an opera lover so I looked for a hotel close to the opera house. I was rather pleasantly surprised by this Ibis hotel. In the center of Paris but apparently far from the madding crowd The service, breakfast and hotel bar were really good, the room was modest by comfortable. I was very satisfied.

Dear BRIGITA P., It is always a pleasure to receive positive feedback. I will share your comments with our team. François VILLEMUR General Manager Ibis Paris Bastille Opéra

Good - about as I expected

Customer review rating 4.0/5

Anonymous Families - 08/03/2020 Confirmed reviews ALL

Friendly and professional staff in the reception. Strange - however - that we were informed about noise between 9 and 17 when we checked in. It would have been better to be told when the booking was made.

Dear BRYNHILD H., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Convenient location

Customer review rating 4.0/5

Anonymous Families - 07/03/2020 Confirmed reviews ALL

Renovations were on going but our floor has not been redone yet and was a bit shabby, in particular some brown mold on the wall in the bathroom

Dear SARAH G., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Good location, clean rooms and excellent breakfast

Customer review rating 4.0/5

Iain Couples - 05/03/2020 Confirmed reviews ALL

We use this hotel all of the time in Paris because of its location close to the metro and the variety of small restaurants around it. The breakfasts are very good but it pays to avoid peak times. Rooms are a good size and always clean. Bar could do with a wider choice of beers and it would be nice to have the English language French news channel available in the rooms.

Dear IAIN A., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we will take in considaration your sufgestion about more english channels Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra
Customer review rating 4.0/5

Carl-gustav K. Couples - 03/03/2020 Confirmed reviews ALL

Good location and clean rooms with fine interior

Dear HENRIETTE K., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

good location

Customer review rating 4.0/5

Anonym Couples - 25/02/2020 Confirmed reviews ALL

I stayed here for the first time a couple years ago. Now I choose this hotel again thanks its very good location and I were very supriced by the very good reconstruction. New and very well-advised furniture, nice lobby, very good breakfast, nice area and many very good restaurants in short walking distance. The reconstruction is still in progress but we weren´t disturbed by it. I really reccomend.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Lovely hotel and great service

Customer review rating 4.0/5

Nanna Couples - 21/02/2020 Confirmed reviews ALL

Such a lovely hotel with a great location. We will surely visit again

Our most recent 20 reviews

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