ibis Paris Bastille Opera 11th

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ibis Paris Bastille Opera 11th 3 stars

Customer review rating (ALL Rating) 4.3/5 2,176 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • At the heart of the historic district of Bastille

  • Cuisine based on fresh homemade produce and herbs and spices from the vegetable garden

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Undercover private car park (supplement)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011 PARIS
France

Telephone +33 1 49 29 20 20

Fax +33 1 49 29 20 30

Contact email

  • BUS:  86,87 BASTILLE

  • BUSES:  20,29,65,69,76 BASTILLE

  • BALARD-CRETEIL PREFECTURE:  8 BASTILLE

  • LA DEFENSE CHATEAU DE VINCENNES:  1 BASTILLE

  • MAIRIE DE MONTREUIL/PONT SEVRE:  9 VOLTAIRE

  • PLACE D'ITALIE-BOBIGNY P.PICASSO:  5 BREGUET-SABIN

  • RER:  RER A-D GARE DE LYON

  • RER FROM AEROPORTS CH DE GAULLE:  B GARE DU NORD

  • By plane

    PARIS ORLY At 30km / 18 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21 miles

  • By car

    PORTE D'ORLEANS At 8km / 5 miles

  • By car

    PORTE DE BERCY At 5km / 3 miles

  • By car

    PORTE DE VINCENNES At 6km / 3 miles

  • By train

    BASTILLE At 0km / 0 miles

  • By train

    BREGUET-SABIN At 0km / 0 miles

  • By train

    GARE DE L´EST At 4km / 2 miles

  • By train

    GARE DU NORD At 3km / 2 miles

  • By train

    PARIS AUSTERLITZ At 2km / 1 miles

  • By train

    PARIS GARE DE LYON At 1km / 0 miles

GPS:48.857209, 2.372763

Congress centre

  • ACCORHOTELS ARENA 2 km / 1 mi
  • LA DEFENSE CNIT 10 km / 6 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Génie Sous Les Etoiles

Our restaurant offers a simple and generous bistro-style menu. You can enjoy dishes made with fresh ingredients and a selection of wines from passionate winegrowers, all in a true "home from home" atmosphere.

Your meetings and events

The hotel offers services adapted to your needs, combining friendliness and professionalism. The rooms are filled with natural light and provide a pleasant environment to ensure your meetings are a success.

Room descriptions and layouts

7 

meeting rooms

From 1 to 70 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay.

Our guest reviews

Our guest reviews for
ibis Paris Bastille Opera 11th

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,176 reviews

TripAdvisor Rating  3.5/5  3,224 reviews

Great location

Customer review rating 4.0/5

Nancy Couples - Confirmed reviews ALL

Great location. Loved the breakfast room with all the light and plants. The breakfast buffet had everything we wanted. We always returned to a freshly cleaned room, but the air conditioner did not seem strong enough as it was quite hot. The staff did offer to give us a fan, but we never did go get it. The staff were friendly and helpful, but some of them do need some customer service training.

Good hotel, but not the staff

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The hotel was overall good but not the staff. First of all, I have a silver membership status and when I ask for my free drink offer, the guy in reception offered me water or coke. I asked for a beer or something like that, he said that they do not have. I though that there was no bar in the hotel but afterwards I realized there is. I often stay ar accor group hotels, and I know how this free drink works. So the guy instead of giving me papers indicating I have free drinks to grab from the bar, he just did something wlse. Secondly, in the breakfast, at around 10:30, I wanted to take one last tea and I entered the breakfast area and a lady out there said something. I turned, and said that I would like to have a tea and she asked me “did you pay for the breakfast” in an unpolite way. This was not something I used to in accor hotels. Let’s say I did not pay for breakfast, which is not, for a cup of tea, behaving like not is not understandable. Then she asked me to be quick! Taking a tea is just 10 seconds and she does not want to wait 10 seconds to cover the tea machine! Thirdly, in the breakfast, kruvans were run out but I could see that there are plenty of it under the cup, but the staff was not interested in to put them. overall, I did not like this hotel and staff and not planning to stay again

Dear HANDAN K., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Very good , clean and modern

Customer review rating 4.5/5

Maxence Families - Confirmed reviews ALL

All very good except no "water" available after midnight... Machine was broken and no alternative available. This is a big fail for us. All was so good. In case the bar is close and the machine is broken then just drop some bottle to sell please.

Great location

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Everything was grand, excpt for breakfast on the last morning, breakfast was busy but before 9am it was difficult to find a mug to make my tea and there was no fresh fruit salad left, there was also no cereal bowls available.

Dear JACINTA B., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Good stay

Customer review rating 4.5/5

I. Couples - Confirmed reviews ALL

Good breakfast , very small room & bathroom. Very good value for money. Great location.

Very well located, modern and clean

Customer review rating 3.5/5

Daniel Couples - Confirmed reviews ALL

I have been living in Bastille quite some time, but needed to stay in Hotel for my last visit. I found the ibis Bastille on the internet and liked its location, as I remembered it from back then! The metro is in close distance, from where you are very flexible and can go nearly everywhere! Bastille offers also a lot of great spots and restaurants! The ibis hotel got modernized just some time ago and looks very modern. The rooms are small, but absolutely okay for two people on a city trip. The rooms have a modern look and only lack of closed wardrobes. This is nothing to bother about, but I wanted to mention it. We were very happy with our stay! Only thing to mentioned, that was quite annoying is, that you have to pay for secure slots to store you luggage. Whenever we arrived to early for checkin and when we had to check out and needed to spent some time in the city, before our train got off. Its a fee between 2-2,5€ per closing. All in all, we will definitely come back for another stay, when we are in Paris again!

well located at reasonable price

Customer review rating 4.5/5

Yael Friends - Confirmed reviews ALL

the hotel is very well located, close to metro, bar and restaurants, walking distance to Paris attractions.

Excellent location.

Customer review rating 4.0/5

Robin Solo - Confirmed reviews ALL

Basic rooms, but decent bed and excellent location between Place des Vosges et Place de la Bastille. Large terrace. Didn’t try the restaurant though (only the bar). Restaurant seemed completely empty for lunch and dinner.

Well located, charming staff

Customer review rating 5.0/5

Helen M. Friends - Confirmed reviews ALL

Spent three nights in this medium priced hotel. The room was excellent.. very quiet, which was what I requested. Very comfortable bed. Toiletries a bit basic, but glad to see they had renewable soap dispensers and none of the packaging and plastic waste that is stilll around. 24 hour concierge. The staff were uniformly helpful and charming. Breakfast was plentiful and excellent with a lovely outside terrace as well as a dining area. I will definitely book again.

Good stay

Customer review rating 5.0/5

Jovs Friends - Confirmed reviews ALL

Really nice lobby, friendly competent staff, clean room, good location

Customer review rating 4.0/5

Mario Families - Confirmed reviews ALL

Nice IBIS hotel well placed in the XI Arr.

Comfortable room with easy access

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Arrived at the hotel before check-in time and had the option to store our bags in the lockers : such a perfect solution for travellers, seeing as flight times don't always line-up with arrival times. Helpful staff and comfortable room makes this a perfect choice when visiting the city.

Clean hotel - very helpful staff

Customer review rating 5.0/5

David C. Friends - Confirmed reviews ALL

Was over in Paris for 3 nights - hotel was in a great location and was very clean and all staff very helpful

Great location

Customer review rating 4.5/5

Alan M. Friends - Confirmed reviews ALL

Excellent

Great Paris break

TripAdvisor rating 5.0/5

phil225840 TripAdvisor review

Excellent comfortable well appointed hotel from the moment we stepped inside. Staff welcoming and room bright and clean. Smart TV a real bonus too. Overall great hotel in great location with Richard Leonor metro station a few yards away from the front door 👍

covid disappointment

TripAdvisor rating 1.0/5

BackPacker309486 TripAdvisor review

due to last minute covid travel restrictions being imposed by UK & French governments, out of my control, i had to cancel my visit. whilst i accept that this was less than 7 days before arrival and therefore the terms of my booking meant my booking was non-refundable, i was disappointed both with the lack of flexibility by Ibis Hotels and also the dismissive attitude and tone contained in theior email correspondence to me.

Bad experience at the hotel

TripAdvisor rating 2.0/5

Vinicius B Couples - TripAdvisor review

Although the localization is the best aspect of this hotel, the staff will not use masks properly specially during the night shift, i had to ask to replenish the soap because it was not done by the cleaning staff and some guests smoke at their rooms and the smell spreads through the bathroom somehow. The bathroom is also extra small, even for ibis standards. I would not return to this hotel.

Good location but lack of information about available services

TripAdvisor rating 3.0/5

laurencealpay Families - TripAdvisor review

At the time of the stay there was some works done in the hotel (its facade) resulting in lots of noise. Limited services due to Covid-19 are understandable but this was not communicated during the booking.

Dear laurencealpay, Thank you very much for your review. We take good notes of your remarks that help us to improve the quality of our services. We hope that we will be able to welcome you back in the future. Kind regards François Villemur- General Manager

Ibis Bastille

TripAdvisor rating 5.0/5

Companion440702 TripAdvisor review

I love staying at Ibis hotels and I love the recently renovated Ibis Bastille. Staff are friendly and super helpful with transportation and attractions. The hotel and rooms are spotless. I travel solo most of the time and I feel both safe and cared for. I highly recommend.

Dear Companion440702, Thank you very much for your review. We are delighted to read that you enjoyed your stay with us, especially thanks to the staff that works everyday to satisfy our guests. We look forward to welcome you back! Kind regards,

Good location - poor service

TripAdvisor rating 2.0/5

162adrian Solo travel - TripAdvisor review

No tea making facilities in room No umbrellas available to borrow from Reception Breakfast tables were slow to be cleared on most days of my 6 day stay Café experience was very poor - meal and wine selections were not available although still shown on the menu - even though few patrons were present!

Dear 162adrian, Thank you very much for your review. Please note that Ibis is an economical brand, and in order to offer affordable price, it is the policy of the company not to offer facilities such as tea or coffee making in room. Regarding the breakfast tables, we take good notes of your remarks, and will see this with our team. Nevertheless, when the breakfast area is full, it can take a bit of time to clear everything. We hope that you enjoyed the city of Paris. Kind regards,

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