ibis Toulouse Ponts Jumeaux Hotel 3 stars

Customer review rating 4.4/5 3,327 reviews
ibis Toulouse Ponts Jumeaux
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Hotel extras

Ideally located in Toulouse close to the bypass, the city center, Zénith, Palais des Congrès and Ernest Wallon stadium, the hotel welcomes you 24/7. Unlimited WIFI access and an underground car park are available to you for free.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Rooms for guests with reduced mobility - Contact the hotel
  • Pets allowedPaying
  • Air conditioning
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web corner

Hotel location

ibis Toulouse Ponts Jumeaux

99, boulevard de la Marquette
31000
toulouse
france

Tel: +33562272828

Fax: (+33)5/62271401

Contact email

Check-in from 12h00

Check out up to 12h00

  • CITE DE L'HERS SEPT DENIERS :  L16 PONTS JUMEAUX

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.25 miles

  • By car

    TOULOUSE CENTRE / EXIT 30 At 0.5km / 0.31 miles

  • By train

    TOULOUSE MATABIAU At 3km / 1.88 miles

GPS :43.610996, 1.420053

Your meetings and events

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General equipment

  • Meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The ibis room has everything you need to enjoy your stay.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: River side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with two single beds

  • Max. number of persons: 2
  • Views: River side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: French

A restaurant for all seasons, offering a festival of freshness and colors to tickle your taste buds. Choose from salad buffets and balanced meals... all-year-round flavors to enjoy.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Toulouse Ponts Jumeaux

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,327 reviews

tripadvisor

TripAdvisor Rating 4.0/5

715 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good hotel and restaurant, very nice location on canal and bike route

Customer review rating 4.4/5

Allan Solo - 08/03/2020 Confirmed reviews ALL

good hotel and restaurant, very nice location on canal and bike route, helpful staff

Dear ALLAN S., We very much appreciate your comments regarding your stay at the ibis Toulouse Ponts-Jumeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Outstanding staff

Customer review rating 4.4/5

Hugues P. Families - 02/03/2020 Confirmed reviews ALL

Everything and everyone at this hotel was above our expectation

Dear HUGUES P., We very much appreciate your comments regarding your stay at the ibis Toulouse Ponts-Jumeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place.

Customer review rating 4.4/5

Gabrielle M. Friends - 10/02/2020 Confirmed reviews ALL

Had a lovely stay. Given a lovely spacious room. Staff were so friendly and helpful.

Dear GABRIELLE M., We very much appreciate your comments regarding your stay at the ibis Toulouse Ponts-Jumeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Essential comfort, great kindness

Customer review rating 4.4/5

Giuseppe Business - 07/12/2019 Confirmed reviews ALL

I have found warm hospitality, in this pretty new and comfortable structure very close to my daily job.

Dear GIUSEPPE F., We very much appreciate your comments regarding your stay at the ibis Toulouse Ponts-Jumeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice.

Customer review rating 4.4/5

Anonymous Friends - 02/12/2019 Confirmed reviews ALL

Second time to stay in this hotel. Very convenient location. Twin room was quite small but adequate. Staff very polite and helpful.

Dear MCELROY G., We very much appreciate your comments regarding your stay at the ibis Toulouse Ponts-Jumeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Anonymous Couples - 24/11/2019 Confirmed reviews ALL

Was ok heating in room had mind of its own so uncumftable

Dear THOMAS C., Thank you for taking the time to tell us about your experience at the ibis Toulouse Ponts-Jumeaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Clean room, good food, happy staff

Customer review rating 4.4/5

Chris L. Families - 04/11/2019 Confirmed reviews ALL

The room was a good size, although I am not a fan of wet rooms, would have preferred a proper shower. Bed was comfortable. Breakfasts were excellent, evening meal (steak) was distinctly average (chewy not tender).

Dear CHRIS L., We very much appreciate your comments regarding your stay at the ibis Toulouse Ponts-Jumeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable Hotel with Excellent Food

Customer review rating 4.4/5

Cs Business - 22/10/2019 Confirmed reviews ALL

Stayed during visit to Airbus Site close-by. It is situated next to the canal which affords some nice walks (you can almost pretend you're not in the city). The hotel was comfortable and well managed. The large restaurant serves some very tasty food. The layout could be slightly better as the bar area is too small - and you have to walk through it to get to the restaurant.

Excellent hotel near Stade Ernest Wallon

Customer review rating 4.4/5

Pedro-luis E. Solo - 30/09/2019 Confirmed reviews ALL

Friendly staff. Cleanliness is excellent. Very good breakfast.

Dear PEDROL E., We very much appreciate your comments regarding your stay at the ibis Toulouse Ponts-Jumeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was OK

Customer review rating 4.4/5

Oraine Couples - 29/09/2019 Confirmed reviews ALL

I liked the design and size and layout of the room. The bed was very, very comfortable. The food in the restaurant was good. However - the room was quite noisy, with some clanging noises coming at all times of the day - from 6:40 in the morning to 11:30 at night. We couldn't figure out what they were and what was making them. The shower tray was cracked and bent unpleasantly around the crack. The WiFi was so poor that we couldn't watch Netflix and browsing took forever. So - an OK experience altogether, but could be better.

Dear OLGA R., Thank you for taking the time to tell us about your experience at the ibis Toulouse Ponts-Jumeaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

as expected for an IBIS

Customer review rating 4.4/5

Miguel Business - 20/09/2019 Confirmed reviews ALL

People at the desk quite good, very well treated. room big, bathroom quite simple but ok, bed very confortable. A little bit noise from outside and from Air conditioning breakfast needing more healthy food

Good hotel for a staying the night. Excellent bkfst and restaurant

Customer review rating 4.4/5

Paulo Couples - 17/09/2019 Confirmed reviews ALL

Friendly staff and easy access. Parking is a bit tightor cars but was ok for motorcycles.

Really good

Customer review rating 4.4/5

Anonymous Solo - 16/09/2019 Confirmed reviews ALL

Staff very helpful

Lovely Hotel

Customer review rating 4.4/5

Mike Couples - 03/09/2019 Confirmed reviews ALL

Excellent. Modern, comfortable, clean, good secure car parking, good location, helpful staff and reasonable breakfast

Staff friendly and helpful

Customer review rating 4.4/5

Ch Solo - 26/08/2019 Confirmed reviews ALL

I was able to put my bike in a safe place in a conference room overnight, and the staff was very helpful about it all. Otherwise, comfortable room, good breakfast, good value for money. I’m happy with my stay :)

Agradable

Customer review rating 4.4/5

Carlos S. Couples - 16/08/2019 Confirmed reviews ALL

Muy satisfactoria.

Overcharged

Customer review rating 4.4/5

David H. Business - 25/07/2019 Confirmed reviews ALL

I have noticed that I have been overcharged by 6€ while staying with you. The invoice total was 183.30€, however the charged amount (excluding fees) was 189.30. Please can you contact me to arrange a reimbursement?

conform to expectations

Customer review rating 4.4/5

Thomas C. Business - 18/07/2019 Confirmed reviews ALL

serious service. Things went easy, no complexity, well managed. Check-in and check out easy. I like the simple receipt on DinA5 Parking was good and rather simple (but small) Bed quality is good

Amazing, helpful and obliging staff

Customer review rating 4.4/5

E. C. Friends - 07/07/2019 Confirmed reviews ALL

Really enjoyed staying here. The staff really were so helpful and efficient, and made you feel very welcome and at home

Dear ELIZABETH C., We very much appreciate your comments regarding your stay at the ibis Toulouse Ponts-Jumeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value for money

TripAdvisor rating 4.0/5

mchatzinikolaou Family - 23/06/2019 TripAdvisor review

Better than expected especially the renovated rooms! Bus service to city center with a bus stop in the corner and city center at 20 minutes walk time beside the nice city canal. Very helpful and friendly reception and breakfast staff.

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