ibis Tours Centre Gare

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ibis Tours Centre Gare 3 stars

Customer review rating (ALL Rating) 4.2/5 723 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Close to the train station and downtown area

  • Restaurant

  • Certified ALLSAFE by Bureau Veritas

  • Organization of festive events

  • Hotel renovated in 2019

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Tours Centre Gare

1 Rue Maurice Genest
37000 TOURS
France

  • CHAMP GIRAULT:  6 CHAMP GIRAULT

  • By plane

    PARIS ORLY At 220km / 136.71 miles

  • By car

    TOURS CENTRE At 1km / 0.63 miles

  • By train

    ST PIERRE DES CORPS At 5km / 3.13 miles

  • By train

    TOURS At 0.3km / 0.19 miles

GPS:47.387513, 0.69834

Congress centre

  • PALAIS INTERNATIONAL DE CONGRES 0.4 km / 0.25 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Bistro Régent Tours Centre

Sit in our relaxed restaurant, open 7 days a week for lunch and dinner. With a menu made from fresh produce, the Bistro Régent restaurant is ideal for a family lunch or a professional dinner.

Our accommodation(s)

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Our guest reviews

Our guest reviews for
ibis Tours Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  723 reviews

TripAdvisor Rating  3.5/5  873 reviews

Convenient location close to station, cool and quiet room

Customer review rating 4.0/5

Paul M. Solo - Confirmed reviews ALL

One night stay, arrived late and left early after breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GELLE Coralie Adjointe de Direction

Great service and well looked after

Customer review rating 5.0/5

P. G. Solo - Confirmed reviews ALL

Arrived late as driving up from Portugal back to the UK. Friendly check-in for myself and 2 dogs. Parking was available underground. The room was basic but that's all I needed. Dog treats and a water bowl were out in the room which was great for the dogs. English guy working in bar/restaurant was a very helpful and thanks to him I got some food ordered which I ate in my room. Early check-out and grabbed some breakfast to go. Back on the road by 6:30am.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylvie ROMA Manager

Pleasant Concierge

Customer review rating 4.0/5

June W. Couples - Confirmed reviews ALL

Over ok. Quite good location. However, room was more like a budget Ibis room. Very small and shower was not very good. The water didn’t have much power and kept going from very hot to cold . Could have been rather in danger of burning. Restaurant selection of food very limited - no duck, chicken or strawberries. All had run out.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon and resolved the problem on the shower! Sincerely, Sylvie ROMA Manager

Vbcg

Customer review rating 4.0/5

Moi Business - Confirmed reviews ALL

Vcgbb

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour mais également sincèrement désolée du dérangement survenu. Nous espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Sylvie ROMA Directrice

Friendly welcome and enjoyable stay.

Customer review rating 5.0/5

Michael O. Couples - Confirmed reviews ALL

We were warmly welcomed by friendly staff and during our stay the staff were very helpful. Our room met our needs for an overnight stop; clean and comfortable. The meal on the restaurant was excellent and the food portion size was generous.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GELLE Coralie Adjointe de Direction

Met my expectations

Customer review rating 4.0/5

Aj Solo - Confirmed reviews ALL

I had stayed in this hotel before. I was at the end of a 600 km drive and needed a bed for the night so I picked here. All worked OK. If I had to make a suggestion it is add a bit more flavour to the chicken in the meal, it was served instead of duck. It was however very tender

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GELLE Coralie Adjointe de Direction

Good spot

Customer review rating 4.5/5

Geoffrey Solo - Confirmed reviews ALL

The room was cleaned everyday, a good spot near the train station.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GELLE Coralie Adjointe de Direction

Perfect for a stopover

Customer review rating 4.5/5

Jax Families - Confirmed reviews ALL

We love this Ibis in Tours. Charming staff and having looked at a lot of restaurants around the square we decided to eat in the Ibis and it was really delicious and we wanted nearly everything on the menu. Always clean with white towels and sheets. Sadly ….no baths!…rooms small but perfectly formed! Just about to rebook.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Cool

Customer review rating 5.0/5

D. Couples - Confirmed reviews ALL

Satisfaction

Bonjour, Toute l'équipe se joint à moi pour vous remercier d'avoir pris le temps de nous faire un retour suite à votre séjour dans notre hôtel ibis Tours Centre Gare. Nous sommes ravis de lire que tout se soit bien passé, sachant que notre priorité est la satisfaction de tous nos clients. Nous espérons vous revoir bientôt parmi nous. Bien cordialement, GELLE Coralie - Adjointe de Direction

Good location, small rooms

Customer review rating 3.5/5

Jan J. Couples - Confirmed reviews ALL

Our two-night stay allowed us to sample the lovely city of Tours. All the Covid protections were in place and staff were most helpful. However, the rooms are tiny and the bathroom especially is difficult to manoevre around, especially for older people (which we are).

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, GELLE Coralie Adjointe de Direction

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Confortable

Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel ibis Tours Centre Gare. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bien à vous GELLE Coralie Adjointe de Direction

Well located

Customer review rating 3.5/5

Tim Couples - Confirmed reviews ALL

Once we had found the way out of the car park up the not very inviting stairs we enjoyed a satisfactory night stop.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GELLE Coralie Adjointe de Direction

Customer review rating 3.5/5

B. Families - Confirmed reviews ALL

le manager tres sympa ,adaptation et reaction positive bravo

Bonjour, Merci d'avoir pris le temps de partager votre expérience avec nous. Nous sommes heureux de vous avoir fait passer un agréable moment dans notre hôtel et espérons vous revoir bientôt parmi nous. Bien cordialement, GELLE Coralie Adjointe de Direction

Good stay

Customer review rating 4.0/5

Mrs T. B. Couples - Confirmed reviews ALL

Very comfortable for our one night stay, staff very friendly and accomodating. If back in area will stay again

Dear IAN B., We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GELLE Coralie Adjointe de Direction

Hotel with character, well located, very comfortable

TripAdvisor rating 5.0/5

Chris M TripAdvisor review

A nice hotel with a pleasant style, and most importantly, very helpful and friendly staff. Well located for the centre of Tours. A pleasure to stay here. We were only there one night but should have stayed longer

All the team is very pleased to know that you had a great time staying with us, in our hotel ibis Tours Centre Gare. We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

Comfortable and friendly

TripAdvisor rating 5.0/5

EnglishinFrejus Couples - TripAdvisor review

The hotel was excellent as were all the staff. The room was clean and comfortable and the hotel is just a short walk from Tours Centre. We have stayed at the nearby Novotel in the past but this Ibis was as good (in some respects better). The only drawback was NOT the fault of the hotel: the underground parking available nearby had no lift but only stairs to exit - impossible for us as my husband is a wheelchair user. Hard to believe that they have no lift in this day and age!

All the team is very pleased to read that you had a great time staying with us ! It is a pleasure for us. We will be happy to see you again very soon. Kind regards, Mickael

Comfortable, convenient hotel in Tours Centre

TripAdvisor rating 4.0/5

Seamus C Solo travel - TripAdvisor review

Ibis Tours Centre is a great city centre hotel offering a comfortable room with a good bed and within walking distance of everything of interest in Tours. My only complaint is that the pillow was uncomfortable and felt like it was filled with air. I have not had this experience in an Ibis hotel before.

Thank you very much for this great review. We are pleased to read that you had a great time in your hotel ibis Tours Centre Gare. But we are sorry that our new pillows did not attend your expectations. However, we are looking forward to welcoming you again soon. Kind regards, Mickael

Stay at Tours

TripAdvisor rating 3.0/5

Helene S Couples - TripAdvisor review

The hotel was comfortable although the bathroom was very small. Other than this the hotel was clean and the staff friendly and helpful. The location was well located and within walking distance of the town centre.

Thank you very much for taking time to give us a feedback regarding your stay in our hotel. Despite the size of our bathrooms, we are pleased to read that you had a good time with us, and we are looking forward to welcome you again soon. Kind regards, Mickael

Just a shame, foutage de gueule in french

TripAdvisor rating 1.0/5

Marc D Business - TripAdvisor review

Hotel was in works. No mention on the website. No Breakfast Buffet. No Bar. No restaurant. Low pressure in the shower. No welcome drink despite my Silver Status. Just ridiculous. My worst ibis experience so far. Unfortunately just after another very average one. Maybe time for me to look for another loyalty program.

First of all, please let us thank you for taking time to get back to us regarding your stay in our hotel. We are trully sorry that your experience was not the one you expected. We did some major works in our hotel, in the lobby and restaurant. Please be sure that this information was on our website, so our customers could get the information before booking a room. I would like you to give us another chance and we are looking forward to welcoming you soon again, so you can discover the new lobby and restaurant. And we will obviously make sure that your welcome drink will be given on your arrival. Kind regards, Mickael

One night in Tours

TripAdvisor rating 3.0/5

H7988KSjohnf Couples - TripAdvisor review

We have stayed here before and the area is quiet despite being close to the main railway station, the rooms are quiet but very small the toilet and shower was the smallest possible and only suitable for very thin people as there is no room to manouvreThe hotel restaurant was undergoing renovation as was the bar area so a bit restricted, but no price reduction, or addition loyaty points for the inconvenience as we had to go out for a meal, which in Tours is expensiveIt is a convenient stopping place en-route so we will probably us it again

Dear John, Thank you for your feedback about our hotel. As you mentioned, our hotel is having refurbishment in the restaurant and lobby area. In a few days, we will offer you a very new experience ! We are looking to welcoming you again soon, and will be pleased to show you our brand new areas. Kind regards, Mickael

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