ibis Duesseldorf City

ibis Duesseldorf City 2 stars

Customer review rating (ALL Rating) 4.2/5 212 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Non-smoking hotel just 250 metres from Düsseldorf Central Station

  • Königsallee and the old town are an easy 15-minute walk away

  • Free WIFI is available throughout the hotel

  • Park in the hotel's parking garage for just E16/day

Hotel location

ibis Duesseldorf City

Ludwig Erhard Allee 2
40227 DUESSELDORF
Germany

Telephone +49 211 77010

Fax +49 211 7701716

Contact email

  • BUS 704, 707, 709:  BUS 704, 707,709 HAUPTBAHNHOF

  • S1, S6, S11:  S1, S6, S11 HAUPTBAHNHOF

  • U76, U78, U79:  U76, U78, U79 HAUPTBAHNHOF

  • DERENDORF NORD:  704 HAUPTBAHNHOF

  • GRAFENBERG NEUSS:  709 HAUPTBAHNHOF

  • UNTERRATH S:  707 HAUPTBAHNHOF

  • By plane

    DUESSELDORF At 8km / 4 miles

  • By plane

    DUESSELDORF WEEZE At 70km / 43 miles

  • By plane

    KOELN BONN At 60km / 37 miles

  • By car

    DUESSELDORF ELLER At 5km / 3 miles

  • By car

    DUESSELDORF ZENTRUM At 5km / 3 miles

  • By car

    MOERSENBROICHER EI At 5km / 3 miles

  • By train

    DUESSELDORF HBF At 0km / 0 miles

GPS:51.22062, 6.798528

Congress centre

  • CCD CONGESS-CENTER 6 km / 3 mi
  • DUESSELDORF ZENTRUM 3 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Our bar is always open for you, 24/7, serving beverages, refreshments, and hot drinks.

Our accommodation(s)

You'll feel right at home with us: All 148 rooms are comfortably furnished and air-conditioned. The innovative sleep-easy concept is designed to ensure a restful night's sleep. With free WIFI and TV with a wide range of Sky channels.

Our guest reviews

Our guest reviews for
ibis Duesseldorf City

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  212 reviews

TripAdvisor Rating  3.5/5  819 reviews

Customer review rating 1.0/5

Julia Business - Confirmed reviews ALL

On arrival it was not communicated well as to the room number and the bathroom (toliet) had not been cleaned before we checked in.

Dear Ms S., Thank you for taking the time to tell us about your experience at the ibis Duesseldorf City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have spoken to the head of our housekeeping company to assure that such a miscommunication will not appear again in the future. We appreciate sharing your concerns with us, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Torsten Stiegler General Manager

Alles Ok

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Alles Ok

Air conditioning practically useless but good location

Customer review rating 3.0/5

John M. Couples - Confirmed reviews ALL

The location is great & was a good price for the room. Big issue though was the lack of useful air conditioning. The rooms only turned on the air conditioning at about 23 degrees & even then it was not cold air. As the temperature during the day was approximately 25 degrees, the room was extremely warm at all times - making it hard to sleep. The friendly staff did give us the option of another room but unfortunately the air conditioning was the same.

Well located and very friendly staff

Customer review rating 4.5/5

Hannah S. Friends - Confirmed reviews ALL

Our stay at Ibis Düsseldorf City was very pleasant! The staff was very friendly and accommodating! We initially had booked our stay without breakfast but were able to book breakfast in the end as well! The breakfast was very nice and offered a wide range of food. You can even make your own waffles, if you liked!

Easy stay

Customer review rating 4.0/5

Nurlan S. Couples - Confirmed reviews ALL

It is only good for sleeping

Clean, close travel links

Customer review rating 4.0/5

Darren B. Friends - Confirmed reviews ALL

Hotel was very clean and was situated very close to train station and underground

Well located, Good stay for one night

Customer review rating 4.0/5

Maria Couples - Confirmed reviews ALL

The hotel has a good location, for the price (+/- 50€) it's perfect. The room and the bathroom are pretty small but for the weekend it is ok.

Well located

Customer review rating 4.5/5

Wayne Solo - Confirmed reviews ALL

Warm welcome clean room comfortable bed excellent location for the main station

Well located

Customer review rating 4.0/5

Reem Friends - Confirmed reviews ALL

Nice stay but lots of dust under the beds

Located close to Station

Customer review rating 5.0/5

B. Solo - Confirmed reviews ALL

Overnight stay prior to catching fast train. Located close enough to walk.

Good stay

Customer review rating 4.5/5

Anton Couples - Confirmed reviews ALL

Everything was really good. The room was clean, bed was confortable. The only thing i would like to see is bacon/sausage on breakfast. But the rest is great! Thank you!

Good Stay

Customer review rating 4.0/5

Garry Solo - Confirmed reviews ALL

Good Stay , hotel was quiet , good breakfast , nice staff, good location for HBF

Well located, cleanliness of the room could be improved

Customer review rating 3.0/5

May M. Solo - Confirmed reviews ALL

The hotel is well located, The standard/cleanliness of the room could be improved; no glasses on the sink and one of the towel is the bathroom was not clean.

Dear Ms M., Thank you for taking the time to tell us about your experience at the ibis Duesseldorf City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Torsten Stiegler General Manager

Great stay

Customer review rating 4.0/5

Ernest A. Business - Confirmed reviews ALL

Warm reception with excellent amenities

well located and as well ibis is my preference - i always stay here

Customer review rating 5.0/5

V V. R. Business - Confirmed reviews ALL

VERY GOOD HOWEVER MY SUGGESTION IS - PLEASE KEEP ONE WATER HEATER WITH FEW COFFEE /TEA PACKETS IF POSSIBLE ALSO MICROWAVE TO HEAT UP THE FOOD ALSO SUGGEST KEEP 1 OR 2 WATER BOTTLE AND 2 NOS OF GLASS - MAY BE YOU CAN CHARGE WITH THIS BY ADDONG FEW EURO CENTS IN THE HOTEL ROOM CHARGES.

Decent

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Small rooms but clean, decent breakfast but lacked small towels or good pillows. Conveniently near the main station with easy access to the Messe.

Need many improvments

Customer review rating 2.5/5

Kashif P. Couples - Confirmed reviews ALL

Hotel receptionist was very helpful. House keeping was rude and entered in my room without permission minutes before checkout. Anyways, hotel needs many improvements with their outdated furniture as well as space “specially bathrooms”.

Dear Mr P., thank you for taking the time to tell us about your experience at the ibis Duesseldorf City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Torsten Stiegler General Manager

HenryTailor

TripAdvisor rating 4.0/5

Henry_Taylor_Wwa Business - TripAdvisor review

Quiet hotel located very close to the Central Railway station. Reasonable price. Good for short business trip. Within 20 minutes you can get to the Dusseldorf airport. Good quality of breakfast. But if you're planning family stay I would rather chose another hotel.

A somewhat old lady, but with right attitude

TripAdvisor rating 4.0/5

TridentE6 Business - TripAdvisor review

Ad a frequent short-time business traveller I appreciate this hotel for its very good location (city centre, transport hub), which ought to be appreciated by tourists as well. This hotel has not yet been brought into line with others as far as rooms decor is concerned, but in my view that's not a problem. The staff is helpful and friendly

Super expérience

TripAdvisor rating 5.0/5

Stacy C Solo travel - TripAdvisor review

A great hotel! Staffs r really kind n helpful. The room is fine. It’s so close to the train station n not far from the centre city. U can go everywhere by foot. N there are many Asian supermarkets near the hotel. I had a great time there.

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