ibis Frankfurt Centrum 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,516 reviews

Hotel extras

  • ALLSAFE-certified hygiene & safety concept. Safe and comfortable travels.

  • Centrally right on the Main river, opposite to the famous museum banks.

  • 233 rooms of 6 types. Junior suites with super view. For business & family.

  • A special ibis hotel awaits you.

  • 3 stylish meeting rooms for up to 60 attendees.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT AM MAIN
Germany

GPS:50.102118, 8.664662

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Artrium Restaurant

Non contractual photo

The atrium restaurant of the house opens on request as well as for your meeting and celebration. Whether menu or large dinner buffet, the Atrium restaurant serves food fully according to your wishes.

Your meetings and events

Ideal for your meetings, conferences or training for 60 participants: The three function rooms have latest technology, daylight provides a pleasant atmosphere, a terrace is available for breaks.

Room descriptions and layouts

meeting rooms

From 1 to 45 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,516 reviews

TripAdvisor Rating  4.0/5  2,219 reviews

Optimaler Standort

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Kompetentes, sehr nettes Personal.

Sehr geehrter Herr K., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Vielen Dank deshalb nicht nur für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Ibis Frankfurt Centrum zu bewerten, sondern auch für das positive Feedback. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem expliziten Lob für das "sehr nette und kompetente Personal" goutieren. Haben Sie herzlichen Dank dafür! Wir nehmen dies keinesfalls als Selbstverständlichkeit hin, sondern sehen es vielmehr als Ansporn, auch weiterhin im Sinne unserer Gäste unser Bestes zu geben. Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihre Catherine Sebai General Manager Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Good stay

Customer review rating 3.5/5

Senthil R. Business - Confirmed reviews ALL

Room size was very small and especially washroom was extremely small. Otherwise rest of food and housekeeping was really good. Thanks.

Dear Mr. SENTHIL r., Thank you for your visit and for taking the time to review your stay at the ibis Frankfurt Centrum. Above all, we would like to apologize for not meeting your expectations in terms of room size and furnishings. By way of explanation, our hotel was not opened as an Ibis hotel and therefore differs slightly from the standard Ibis rooms. We aim to offer good quality at adequate prices. We therefore hope to be able to welcome you to our hotel in the future. With best regards, Catherine Sebai General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Well located, a little run down

Customer review rating 2.5/5

Ronen H. Families - Confirmed reviews ALL

Rooms were not heated, just air conditioner worked, there was mildew on the shower ceiling, no amenities whatsoever in the room. No, Fridge ( even empty) no coffee machine, even simplest, no water ( as in publicity) No safe. Asked for a shower cap in reception were told its not available.

Dear Mr. h., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet all your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for your nice comment concerning our housekeeping team. I will not miss to forward it. The check-in time is 3pm as you can also see on your confirmation. If an early arrival is desired and forwarded to us we do our very best to advise you the room earlier. As you have booked 1 of our only 15 junior suites we may just have not finished the cleaning by the time of your arrival. Safes are at disposal for our guests at the reception. Since January 1st we are certified with 'no single use plastic' therefor we do not offer shower caps anymore unless we find a plasticfree solution. In our rooms 1 bottle of water is free of charge per day. Please accept our apologies that the heating was not working properly when you arrived. But glad, that our maintenance was able to fix it the very next day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Well located great breakfast friendly staff

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Friendly staff great breakfast well located b u t very small room and not very clean,

Dear Ms. B., I am very pleased that you took the time to review your visit with us at Ibis Frankfurt Centrum. Thank you for your positive remarks on the breakfast and the staff, and also for your critique regarding the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We also would like to apologize for not meeting your expectations in terms of room size. By way of explanation, our hotel was not opened as an Ibis hotel and therefore differs slightly from the standard Ibis rooms. We aim to offer good quality at adequate prices. We therefore hope to be able to welcome you to our hotel in the future. With best regards, Catherine Sebai General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Well located

Customer review rating 3.5/5

Vr Families - Confirmed reviews ALL

The rooms were tiny. It is well located close to the train station, trams, shops and restaurants. We spent new year's eve in Frankfurt. This hotel is close to the river. We just walked down to watch the fireworks. Breakfast was decent.

Dear Ms. G., Thank you for your visit and for taking the time to review your stay at the ibis Frankfurt Centrum. Above all, we would like to apologize for not meeting your expectations in terms of room size and furnishings. By way of explanation, our hotel was not opened as an Ibis hotel and therefore differs slightly from the standard Ibis rooms. We aim to offer good quality at adequate prices. We therefore hope to be able to welcome you to our hotel in the future. With best regards, Catherine Sebai General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

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