ibis Frankfurt Centrum Hotel 3.5 stars

Customer review rating 4.2/5 3,454 reviews
ibis Frankfurt Centrum
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+ 20 Services

Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
Leisure and activities
  • Boat excursions
  • Jogging track (Nearby)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4
Hessen
60327
frankfurt am main
germany

Tel: +4969273030

Fax: (+49)69/27303300

Contact email

Check-in from 15h00

Check out up to 12h00

  • S8 :  S8 HAUPTBAHNHOF

  • TRAM 16, 19, 21 :  TRAM 16, 19, 21 BASELER PLATZ

  • FRANKFURT :  16,19,21 BASELER PLATZ

  • By plane

    FRANKFURT RHEIN MAIN At 15km / 9.38 miles

  • By car

    A3 FRANKFURT-SUED At 6km / 3.75 miles

  • By car

    A5 FRANKFURT-WESTHAFEN At 4km / 2.5 miles

  • By car

    A66 FRANKFURT-STADTMITTE At 8km / 5 miles

  • By train

    FRANKFURT MAINSTATION At 0.8km / 0.5 miles

  • By train

    HAUPTBAHNHOF At 0.4km / 0.25 miles

GPS :50.102118, 8.664662

Companies and event centres nearby

Companies

ALLIANZ0.5 km / 0.31 mi
EURO BANK0.5 km / 0.31 mi

Exhibition centre

MESSE FRANKFURT1.4 km / 0.87 mi

Your meetings and events

Ideal for business events for up to 40 people. Both our function rooms are equipped with the latest technology. Plenty of natural light creates a pleasant atmosphere. We offer a wide range of services upon request!

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Soundproof

  • Flipchart

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • High speed transmission line

  • Airconditioned meeting room

  • Hotel connected to conv. centre

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 13
  • Views: River side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Accessible room

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 13
  • Views: Courtyard side, River side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 11
  • Views: Courtyard side, River side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with a double bed and a sofa bed for families and friends

  • Max. number of persons: 4
  • Area: From 27
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with 2 single beds and a sofa bed for families and friends

  • Max. number of persons: 4
  • Area: From 27
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

Artrium Restaurant

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

i-Bar

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Sheriff´s Bar

Photo non contractuelle / Strictly non binding

Our guest reviews for
ibis Frankfurt Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,454 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,175 reviews

everything almost ok

Customer review rating 4.2/5

Mw Solo - 09/03/2020 Confirmed reviews ALL

Location and accomodation very good. However, on your brochure you state you offer 'small breakfast' from 10 to 12.00h. I asked to pay at the reception for this, but the young man said you weren't offering a small breakfast. I replied that the offer was shown on the brochure in my room. And, if not, that the brochure should be removed from the rooms. After that, he said ok. Otherwise, I also found the breakfast personnel rather unfriendly when I went in for breakfast after 10. Also the cleaning woman didn't give me my voucher on the 3rd day in the morning for not needing cleaning services. On the first 2 days there hadn't been a problem and I could go down for a coffee in the bar before 12.00. Both cleaning women said they didn't understand any German when I asked for the voucher in the lobby where my room was. But when the manager came they suddenly could understand and she gave me my voucher from a whole pile on her trolley. I had shown her my card with myroom number before speaking to her and we were standing 2 doors away from my room at around 11.30. She knew it hadn't needed cleaning. This was very annoying indeed for me and not usual conduct at Ibis hotels. I have always had pleasant stays at ibis, ibis budget and ibis styles. What a pity.

All good

Customer review rating 4.2/5

Artur Couples - 04/03/2020 Confirmed reviews ALL

all good. breakfast is very good, staff very friendly and helpful. bathroom too small, but it is absolutely expected in any ibis anywhere. location very good.

Disappointed this time

Customer review rating 4.2/5

Bruno 7. Solo - 01/03/2020 Confirmed reviews ALL

I was disappointed first before arriving, when I wrote to make sure I could get same kind of room than last time. Nobody answered my mail and I had to call to check. In all other hotels they make the effort of answering... On the saturday morning I tried to switch on the TV but no way with the remote control...I had to switch it on manually, taking time in looking for the button...I said it to the reception before leaving the hotel but my remark was not taken seriously and nothing was proposed to me, so in the evening the problem was still the same...not really normal to change the channels manually on the TV ! I called the reception and asked the woman who answered, if she could come and check, she did not come but 20 min later called back to propose me to change of room ! I said no, because I had required especially this more quiet room at the end of the corridor.Then she told me to give her the remote control when I would go out again, what I did. When I came back after midnight the remote control worked. The next day (sunday),I left the hotel at 11 and when I came back at 8.00 PM, the room had not been cleaned ! So I had to go down to reception to take new towels, since the others were still on the ground...The receptionist could not give me any explanation. Finally on monday morning again impossible to switch on the TV with remote control...It was pouring outside and I wished at least to watch the various carnivals on TV channels and again I had to change them manually...I don't think it was only because of the remote control... So in the whole I was disappointed and the nice attention with the plate of fruit was cancelled by the other problems. The room and bathroom are extremely small compared with the average Ibis hotels, there's not even a wardrobbe or 2 or 3 shelves (It looks more like an Ibis Budget room), so if the service is not good either and you don't even have a TV which works properly, then the customer has the right to .be unsatisfied !

Great Frankfurt getaway!

Customer review rating 4.2/5

Pieter Business - 01/03/2020 Confirmed reviews ALL

Nice and quiet hotel with very friendly & helpful staff at front desk and bar/resto. Nice complete breakfast. Clean and spacious rooms! And great parking in the basement. Will be back!

Very nice hotel

Customer review rating 4.2/5

Phil Solo - 27/02/2020 Confirmed reviews ALL

Nice hotel, friendly staff. Rooms very small, at least the one I stayed in, but it did have all the comforts one expects. Comfortable bed, flat screen TV, complimentary wifi. Bathroom was spotless, it was on the very small size. A shower big enough for just one person to fit. Breakfast was buffet style and had many foods to choose from. Nice selection and plenty to eat.

good to very good

Customer review rating 4.2/5

Axel B. Solo - 26/02/2020 Confirmed reviews ALL

As above

Nice hotel

Customer review rating 4.2/5

Tareq A. Business - 25/02/2020 Confirmed reviews ALL

The hotel was great and quite . I liked the location . Everything was reachable by foot and the main train station is just 5 minutes away by foot

Customer review rating 4.2/5

Anonymous Solo - 24/02/2020 Confirmed reviews ALL

Excellent location and was most accommodating.

pleasant

Customer review rating 4.2/5

Ingrid Solo - 19/02/2020 Confirmed reviews ALL

I was there only 1 night, but I was content with service, room and everything else- I was delighted at the sight of your bees on the roof .... great idea!

Wrong Profession!

Customer review rating 4.2/5

Sallya H. Business - 18/02/2020 Confirmed reviews ALL

My all around experience with this hotel was satisfying. But there was this young french lady at the reception, that probably has chosen the wrong profession! She was impatient, board and rude. But most of all I am disappointed with the loyalty program of All-Accor. My Husband is the one, hows name is on the membership card. He is a gold member. We usually travel together, and when I have to travel alone, he make all the reservations for me. But without him being present at the hotel, I can not use any of the facilities. As a couple, who is also working together, it dose not make sense for us to become individual members. All-Accor should have program for people like us. Otherwise I don't think that we will continue with this membership.

Great Frankfurt location overlooking the River Main, only ten walking minutes from the main station.

Customer review rating 4.2/5

Peter Solo - 04/02/2020 Confirmed reviews ALL

Quick friendly check in. Quiet and clean room looking down on the river Main.

Clean, convenient, comfortable

Customer review rating 4.2/5

David M. Families - 03/02/2020 Confirmed reviews ALL

The room and breakfast were excellent. The service was attentive.

Great budget hotel: extremely clean with friendly, multilingual staff a few minutes from train station.

Customer review rating 4.2/5

Hester F. Solo - 03/02/2020 Confirmed reviews ALL

It’s a good, well located budget hotel. The room was very clean on arrival and I was impressed with the daily housekeeping staff who kept our room very clean: it got a more thorough daily cleaning than in many hotels I’ve stayed at in the £250-300 a night range! Was pleasantly surprised at the room size (room 403) - similarly priced hotels in Paris for example rarely have room for a decent desk! It’s often a double bed and a couple of extra metres! I rarely bother to hang up all my clothes so lack of wardrobe space was not a problem and there was a small rail with plenty of hangers for clothes I did need to hang up. The bathroom is quite small but has everything you need with a decent shower and as I have long hair I was pleased there was a hairdryer. Front desk staff were helpful and smiley with excellent English and French. There were a couple of bar/front desk staff who were really lovely. I didn’t try the breakfast so can’t comment on that but it’s pleasant having a bar on site, which is also reasonably priced. Bar staff were fast serving and happy to chat when it was quiet: one helped me with my German language skills - Better than Google translate any day! The staff at the front desk were always happy to arrange a hot drink for me to drink downstairs or take to my room, which as there are no kettle facilities in-room was very much appreciated. There was one occasion where due to a misunderstanding I waited about ten minutes for service but due to the wait I was not charged for one of my drinks. I wasn’t over fussed as I wasn’t in a hurry but It’s nice they did this and the complimentary drink removed any minor inconvenience felt! Good customer service. Although inevitably the room doors, as fire doors, can be noisy closing if someone accidentally lets them go, the room was quiet and I couldn’t hear neighbouring rooms at all. When I return to Frankfurt later in the year I will stay at the hotel again. I haven’t stayed at a hotel in the approximate £60-80 a night price range and had such good service before- the hotel should be really proud of their staff, both bar/front desk and behind the scenes.

Pleasant Stay in Frankfurt

Customer review rating 4.2/5

David G. Solo - 02/02/2020 Confirmed reviews ALL

Good clean friendly hotel in the city centre easy walking distance from central railway station

Practic

Customer review rating 4.2/5

Dani Business - 27/01/2020 Confirmed reviews ALL

Everything worked fine.

Good price-quality ratio

Customer review rating 4.2/5

Anonymous A. Business - 26/01/2020 Confirmed reviews ALL

Small room/bathroom, but everything that you need is there. Location is very good.

ok

Customer review rating 4.2/5

Francisco Business - 21/01/2020 Confirmed reviews ALL

It was Ok, but I have notice that it has gone down with cleanliness of the rooms and specially the breakfast room. I wanted to take a seat on one of the tables with benches and there was a little spot with marmalade on the cushion covered bench. I decided to clean it with a napkin and a little of the hot water for my tee, but to my surprise the napkin was absolutely black afterword’s. I did tell about the front desk, but they did not care so much.

ok, but closer to major road. lot of road noise.

Customer review rating 4.2/5

Fazal Couples - 16/01/2020 Confirmed reviews ALL

overall ok. closer to road, made lots of road noise. Also, the air conditioning. ,it was just working for heating. Cannot cool the room. Called reception. Was told , just shut off the ac unit, the room will get cold. The room didnt get cold. Had to open the windows, but was increasing the road noise into the room. overall , couldn't get proper rest or sleep.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we have a heating/cooling system which ca not be changed indivdually. You may chosse a room to the back yard side of the hotel where it is much more quiet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Helping Our Son Move In

Customer review rating 4.2/5

David D. Families - 12/01/2020 Confirmed reviews ALL

Very efficient helpful stay. Staff were more than accommodating.

Dear Mr. D., Thank you for the great review of our hotel! I am glad that you enjoyed your stay and will not miss to forward your comments to my team. You mentioned also that there is room for improvment concerning the room and the welcome drink. I would really appreciate to hear how we could have made your stay even better and I thanky ou in advance if you take the time to tell me more about. My team and I hope to see you again very soon. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Good stay

Customer review rating 4.2/5

Km Business - 11/01/2020 Confirmed reviews ALL

Good staff, nice location

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Frankfurt Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com
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