ibis Heidelberg Hauptbahnhof

ibis Heidelberg Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.1/5 1,178 reviews

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Hotel extras

  • Free wi-fi throughout the hotel

  • Central location directly by Heidelberg main station

  • Private parking

  • Air-conditioned rooms

  • 24-hour reception with multilingual staff

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Heidelberg Hauptbahnhof

Willy Brandt Platz 3

  • BUS:  33, 11, 41, 4 HAUPTBAHNHOF

  • BUS 33,11,41,4:  BUS 33,11,41,4 HAUPTBAHNHOF

  • TRAM 1, 4:  TRAM 21, 24 HAUPTBAHNHOF


  • By plane

    FRANKFURT RHEIN MAIN At 85km / 53 miles

  • By plane

    STUTTGART ECHTERDINGEN At 130km / 80 miles

  • By car

    AUTOBAHN 5 At 2km / 1 miles

  • By car

    AUTOBAHN 656 AUSFAHRT HD ZENTRUM At 0km / 0 miles

  • By train


GPS:49.403385, 8.677354

Congress centre

  • FUSSGAENGERZONE 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ibis Bar

Your meetings and events

Use our conference area with state-of-the-art technology and great service. Two air-conditioned rooms with plenty of natural light can hold 80 or 50 people. Arriving by train is easy as the hotel is located close to the main train station.

Room descriptions and layouts

meeting rooms

From 1 to 60 


Configuration is not available for these requirements
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Our accommodation(s)

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,178 reviews

TripAdvisor Rating  3.5/5  1,664 reviews

Excellent Stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Very Polite Staff Cleanness

Thousands of insects unprofessional staff

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I had to attend a fair in Karlsruhe for business. Due to the fact that all hotels were fully booked I decided to book my hotel nearby and the first hotel that came up was IBIS in Heidelberg. Because of the geographical advantage I thought it would be convenient to stay there for a night. THIS WAS NOT POSSIBLE ... 2 hours after my check in I opened the bathroom door and it was full of insects and small vermins all over the bathroom. Fully shocked and astonished about the dirty circumstances I went down to reception and asked them to give me another room as this is inhuman to keep a guest there. The answer of the employee was ,, you have to go through that" Thats was the answer after I showed them at least 1000s of insects on the video. He was very unprofessional with lack of knowledge of how to treat customers. His suggestion was that I check out and look for another hotel as apparently the hotel was fully booked. However, this was not true as I checked the availability again on booking and there were rooms available. This was the worst experience I ever had with any hotel around the globe. First no hygiene standards, dirty rooms, unprofessional and disrespectful behaviour, no soft or customer service skills, problem not solved at all but made it worst. I would seriously not recommend this place to anyone, and there are hotels available in Karlsruhe that have better service for the same price. The service was the most disgusting service I ever received within the hospitality sector.

Best Hotel experience in Heidelberg!!!! Home away from Home!!

Customer review rating 4.0/5

M.a.s. Business - Confirmed reviews ALL

Friendly and attentive desk personnel! Have used the facilities whenever travelling to Heidelberg! Very central and convenient location! On my most recent visit, however I missed the Bar!!! Somehow it was a very enjoyable and cozy space!!! It is missed!!!! Hope it is only temporarily!!!!!!! Have been a guest since 2008. Three times per year, at least!

Convenient location, Average rooms in a budget hotel.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Pros: convenient location at the central station. Pleasant bilingual staff. Decent breakfast. Cons: rooms are quite small and furnishing is basic, with very limited clothes-hanging space and no drawer/shelf storage. A tiny micro-bathroom is built into each room, this is functional but could be problematic to big people. As toiletries, only multipurpose shower gel is provided. Air-con is functional but very loud. Clientele generally young or elderly: some drunk people tried very loudly to enter my room in the middle of one night.

Well located

Customer review rating 5.0/5

Chetan Business - Confirmed reviews ALL

The staff is very friendly. On the last day of my stay there was no hot water in my room due to some repair work, but the hotel staff immediately gave me key card to other room to take shower. Good service.

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