ibis Koeln Centrum 2 stars

Customer review rating (ALL Rating) 4.1/5 1,291 reviews

Hotel extras

  • ALL-SAFE certified hotel

  • 208 non-smoking rooms, newly renovated in 2018

  • 63 underground parking spaces in a central location (charges apply)

  • Our multilingual staff look forward to welcoming you

  • Wide range of restaurants in the immediate vicinity

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Koeln Centrum

Neue Weyerstrasse 4
50676 KOELN
Germany

GPS:50.929936, 6.944955

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

24 h fresh drinks - Enjoy our selection of refreshing hot and cold drinks, tasty food, panini to-go & live sports on Sky. This and more await you at our ibis budget hotel in the center of Cologne.

Your meetings and events

For events of up to 25 people, our meeting room with plenty of natural light is available. Features include complimentary WIFI. Our service team is on hand to help bring your ideas to life. Catering also available on request

Room descriptions and layouts

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

All of our non-smoking and air-conditioned rooms offer free WIFI, a flat-screen TV with many Sky channels, a desk and our comfortable Sweet Bed by ibis beds for relaxing days and restful nights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,291 reviews

TripAdvisor Rating  3.5/5  1,578 reviews

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The rooms were smaller than expected.

Beste Sagar O., We stellen uw opmerkingen over uw verblijf in het ibis Köln Centrum zeer op prijs. Het is altijd fijn om positieve feedback te krijgen. We zullen uw opmerkingen doorgeven aan ons team. Wij zijn ervan overtuigd dat uw antwoord onze medewerkers zal stimuleren om continu te streven naar een hoge kwaliteit van onze dienstverlening. Vanwege de constructie zijn de kamers inclusief de badkamers in het ibis Hotel Köln Centrum met 13,4 m² iets kleiner dan een ibis Standard kamer. Nogmaals bedankt voor het delen van uw ervaring en we hopen dat uw volgende bezoek net zo aangenaam zal zijn als het vorige. Eerlijk, Thomas Keilbar Hotel Manager

Great stay with excellent location.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very good service. Kind and friendly staff always ready to help. I will for sure return to this hotel, perhaps even for this year's Christmas Market.

Dear Robert K., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar Hotel Manager

Well located

Customer review rating 5.0/5

Dilip Families - Confirmed reviews ALL

My Family is extremely delighted o stay here, it's well connected to Tram and clean nice hotel.

Dear Dilip C., We are very pleased about your good rating for your stay at the ibis Köln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our employees as we strive to continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. sincerely, Thomas Keilbar Hotel manager

price difference online and at hotel

Customer review rating 0.5/5

Anonymous Friends - Confirmed reviews ALL

In the e-mail dated 26.12.2022 from al…; Total accommodation fee Total (including taxes and fees): It was 163.80 EUR. but i paid 172 eur at the hotel!!!

Dear ABDURRAHMAN D., Dear Mr. D., Thank you very much for taking the time to write to us after your stay at the ibis Koeln Centrum and we are sorry that the services provided did not meet your expectations. On our reservation confirmations, reference is made to the culture tax, which the hotels for the city of Cologne must collect from their guests. We sincerely apologize for the inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar Hotel Manager

Clean

Customer review rating 2.0/5

Ali Couples - Confirmed reviews ALL

I expect a bigger room and a warmer one. Everything was clean and also the location is good also the staff was polite and positive.

Dear Seyen Ali E., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar Hotel Manager

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Other web-users rate our hotel

  • 718 reviews 8.8/10 Location
  • 1,315 reviews 4.6/10 Room
  • 851 reviews 8.8/10 Service
  • 25 reviews 9.3/10 WiFi
  • 915 reviews 2.5/10 Comfort
  • 542 reviews 7.7/10 Breakfast
  • 490 reviews 6.5/10 Cleanliness
  • 93 reviews 5.3/10 Food

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