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ibis Koeln Centrum Hotel 2 stars

Customer review rating 4.2/5 3,858 reviews

ALLSAFE approved hotel

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ibis Koeln Centrum
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+ 8 Services

Hotel extras

  • ALL-SAFE certified hotel

  • 208 non-smoking rooms, newly renovated in 2018

  • 63 underground parking spaces in a central location (charges apply)

  • Our multilingual staff look forward to welcoming you

  • Wide range of restaurants in the immediate vicinity

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Koeln Centrum

Neue Weyerstrasse 4
50676 koeln
germany

Tel: +4922120960

Fax: (+49)221/2096199

Check-in from 15h00

Check out up to 12h00

  • U16 - U18 :  U16 - U18 BARBAROSSAPLATZ

  • By plane

    DUESSELDORF At 50km / 31.25 miles

  • By plane

    FRANKFURT RHEIN MAIN At 173km / 107.5 miles

  • By plane

    KOELN BONN AIRPORT At 15km / 9.32 miles

  • By car

    KLETTENBERG At 4km / 2 miles

  • By car

    KÖLN ZENTRUM At 2.5km / 1.56 miles

  • By car

    LOEWENICHIWEIDEN At 8km / 5 miles

  • By train

    COLOGNE/KOELN At 3.5km / 2.17 miles

  • By train

    KÖLN BAHNOF At 3.5km / 2.19 miles

GPS :50.929936, 6.944955

Congress centre

  • KÖLN DEUTZ MESSEGELAENDE 4.0 km / 2.5 mi

Your meetings and events

For events of up to 25 people, our meeting room with plenty of natural light is available. Features include complimentary WIFI. Our service team is on hand to help bring your ideas to life. Catering also available on request

Room descriptions and layouts

1 

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Day light

  • WIFI access

  • Slide projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All of our non-smoking and air-conditioned rooms offer free WIFI, a flat-screen TV with many Sky channels, a desk and our comfortable Sweet Bed by ibis beds for relaxing days and restful nights.

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

MyRoom by Sophie: Alpine hut/room with 2 single Sweet Beds by ibis

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

MyRoom by Erdem: The Orient Room/Standard Double Room

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

MyRoom by Jo-Ann: Home Away from Home/Standard Double Room

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Non contractual photo

  • Max. number of persons: 1
  • Business Desk

Superior Room with 2 single bedsNon contractual photo

  • Max. number of persons: 2
  • Business Desk

Our restaurants and bars

BAR

24 h fresh drinks - Enjoy our selection of refreshing hot and cold drinks, tasty food, panini to-go & live sports on Sky. This and more await you at our ibis budget hotel in the center of Cologne.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Koeln Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,858 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,548 reviews

Excellent stay

Customer review rating 5.0/5

Josh W. Couples - 14/10/2020 Confirmed reviews ALL

Social Distancing everywhere and Hand sanitiser all around the hotel and in every lift. Good location 10min walk from city centre. Tube stop outside entrance. Staff excellent in arranging us a last minute taxi to airport. Happy to return next year.

Dear Josh W., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Central location

Customer review rating 3.5/5

Anonymous Friends - 21/09/2020 Confirmed reviews ALL

It was overall satisfying, as I expected. I did miss a safe in the room.

Dear Koen J., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Not perfect but ok

Customer review rating 2.5/5

Sumeet Couples - 18/03/2020 Confirmed reviews ALL

I have only problem with Room Service people. I was 6 times there and check out time is 12 but i don’t know why they knocked at 10 and trying to open the door. This was annoying.

Dear Sumeet K., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Ok but could do better

Customer review rating 3.5/5

Perry S. Families - 09/03/2020 Confirmed reviews ALL

Rooms far too small. Breakfast excellent but all other food limited and not very good.

Dear Perry S., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Great service, clean, comfortable modern rooms

Customer review rating 5.0/5

Dl Business - 05/03/2020 Confirmed reviews ALL

Reception manager could not have been more welcoming and efficient, excellent service. My room was clean, comfortable, modern. All great value and well run.

Dear David L., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Uneventful

Customer review rating 4.5/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Feels like home - Tony at front desk is very welcoming!

Dear Lester C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

15 Minutes Satisfaction Guaranteed

Customer review rating 5.0/5

Sandra N. Business - 19/02/2020 Confirmed reviews ALL

This was not just a flyer in the room. I did a LOT of walking and developed a blister under my foot. As a foreigner I didn't know where to find help. The staff quickly and efficiently assisted me within seconds to find a treatment. This went way above my expectations. Other thank that, the vibe was great and the faces were friendly :) THANK YOU!

Dear Sandra N., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. I am very pleased that my employees were able to help you to your satisfaction. is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Not good

Customer review rating 1.5/5

R Business - 17/02/2020 Confirmed reviews ALL

Constant noise from air system. I was charged 4 euros (city tax) at the hotel, 4 euros more than what was agreed on reservation . Reservation clearly said "total amount to pay", but I had to pay 4 euros more. I felt robed.

Dear Mr. A., Thank you very much for taking the time to write to us after your stay at the ibis Koeln Centrum. We regret that the services provided did not meet your expectations. We apologize for the volume of the ventilation system. We will ask our technician to look for the cause. On our reservation confirmations we refer to the cultural tax that the hotels for the city of Cologne have to collect from the guests. We apologize that this cannot be clearly identified. Guests who have to stay overnight for professional reasons can have this tax refunded by a confirmation from the employer at the City of Cologne. Please excuse the unpleasant stay in our house. Thomas Keilbar Hotel manager

Tony O.

Customer review rating 5.0/5

Tony Friends - 10/02/2020 Confirmed reviews ALL

Great stay at hotel, staff excellent

Dear A. O., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager
Customer review rating 3.5/5

Clarisse Business - 06/02/2020 Confirmed reviews ALL

Service & breakfast were fine. The only thing is that I had no hot water in the bathroom during 2 days (I arrived on Saturday). It was fixed on Monday so I was glad to be able to take a "real" shower with warm water on Monday evening...

Dear Clarisse L., thank you for your review and comments regarding your stay in our hotel. We are very sorry that you did not feel 100% comfortable in our hotel. On Friday, January 31, 2020, a new pump for the hot water pipes (hot water and heating) was installed in our house. Due to the poor execution of the work, this pump was not able to transport amounts of water that were never required. In the meantime, the hot water supply could be restored. We apologize for the fact. We still hope to see you again. Sincerely, Thomas Keilbar General Manager

Delivered a great experience as we expect from Ibis

Customer review rating 5.0/5

Joseph M. Couples - 05/01/2020 Confirmed reviews ALL

Central, comfortable and friendly staff

Dear Joseph F M., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

nobody likes unpleasant surprises

Customer review rating 3.5/5

Kyriacos Couples - 05/01/2020 Confirmed reviews ALL

it's unacceptable not to include taxes in rooms price and being asked to pay 5% (or whatsoever) extra at the check-in. it ruins your budget and the whole experience. I've booked in accor group hotels all over the world many times, always through booking.com and i always knew the exact amount i had to pay and so i was happy. i'm very disappointed and i'm thinking to move legally against the group.

Dear Kyriacos K., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. The city of Cologne receives this local tax of 5% of the overnight price from all private travelers. This fact is pointed out on all internet platforms. If there are any disagreements, I apologize. The hotel serves the involvement of all hoteliers, involuntarily but forcedly as tax collectors. Unfortunately we are legally obliged. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Does the job

Customer review rating 4.0/5

Nicole Couples - 03/01/2020 Confirmed reviews ALL

Average hotel in a fairly central location. Good location for exploring, 20-25min walk to the centre or 10min on a scooter. Rooms are very small and loud as the hotel is on the main road but fine for just a night or two. Clean and staff friendly.

Dear Nicole J., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Value for money. Clean and Cozy

Customer review rating 4.5/5

Labanyendu Couples - 02/01/2020 Confirmed reviews ALL

Clean and cosy rooms. Small but well organised. Hotel staff was good.

Geachte Labanyendu N., Wij stellen uw opmerkingen over uw verblijf in ibis Koeln Centrum erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Thomas Keilbar General Manager

Good overall.

Customer review rating 4.0/5

Andre S. Couples - 30/12/2019 Confirmed reviews ALL

Visting the city. Good location, only thing I would say is, the bathrooms are quite small and awkwardly positioned.

Dear Andre S., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We wish you all the best for the new year! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Amazing

Customer review rating 5.0/5

Maja Couples - 30/12/2019 Confirmed reviews ALL

The location is great, clean hotel, friendly staff

Dear Maja T., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We wish you all the best for the new year! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Great place to stay for a visit to the Christmas markets Cologne

TripAdvisor rating 4.0/5

Karen R Friends getaway - 12/12/2019 TripAdvisor review

We had a very comfortable 5 night stay at this hotel. The room was clean and although the bathroom was very small, it was more than adequate. The staff were very friendly and helpful and the breakfasts were delicious. Only 4 stops on the tram to the Cathedral. Would definitely stay here again, we had a great time.

Dear Karen R., Thank you very much for your rating and comments on this portal. We look forward to welcoming you again. Your ibis Team Köln Centrum

Short stay!

TripAdvisor rating 4.0/5

puneetchellaram Couples - 03/12/2019 TripAdvisor review

We stayed here for a night only. We had booked a train journey from Amsterdam to Cologne and had our train cancelled. As a result, we had been travelling for 6 hours and were left with only a few hours to spend in Cologne. The staff who helped us with the check in was really professional, kind and extremely helpful. He suggested the places we should visit, places to eat and drink and even marked these for us on a map, so that we could save time and make the most of stay. I only wish I could recall his name to give him all the due credit for being helpful.

Dear puneetchellaram, thank you so much for this great review. We are happy to hear that we could help you making the best of the situation. In general the entire staff gets to read all the reviews so probably the colleague who took care of you will read it and be happy to hear that he could help. Probably you did not make it to see all the beautiful and interesting sites Cologne has to offer so we would be happy to welcome you again here! Best regards and wishes for Christmas, your team from ibis Köln Centrum

Very good option in koln

TripAdvisor rating 5.0/5

FrancescoBergamo396 Solo travel - 10/07/2019 TripAdvisor review

Very nice hotel , nice area close to Barbarossa platz, and breakfast was very good , many choice for all kind of breakfast ! Pity only because all hotels included this in koln are more expansive compared many other town in Germany

Dear Francesco B., thank you very much for your great rating and the positive feedback. We will gladly share this with our employees. We look forward to welcoming you once again. Your ibis Team Cologne Centrum

Fair value, all you need

TripAdvisor rating 4.0/5

Pavlosgol Family - 05/07/2019 TripAdvisor review

All you need from a hotel Ibis having in mind the money it costs and the services you get. great location, very near the city center, plenty of trams / underground outside hotel, ask for a high floor to enjoy Koln skyline.

Dear Guide 183570......, thank you very much for your good rating and the positive feedback. We will gladly share this with our employees. We look forward to welcoming you once again. Your ibis Team Cologne Centrum

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