ibis Antwerpen Centrum Hotel 3 stars

I was in Antwerp on work, so didn't need anything too extravagant. Very nice room, comfortable bed, lovely breakfast, and a good price. Staff were friendly, and it was a very pleasant experience.

I like no frills hotels. Ibis is a great example. Check-in is easy and fast, there is someone there 24 hours a day. You can get great coffee in the morning at the bar and a nightcap in the evening. And the rooms are efficient and comfortable. Next time I'm in Antwerp I will probably stay there again.

A regular Ibis Hotel, you know what you get. Convinient to me.

We stayed here over the weekend. We had a nice room on the 4th floor. However, as we went to bed we noticed that on the 4th floor, and our room, it smelled like cigarette smoke. Needless to say ... a NON-smoking room amidst other NON-smoking rooms ... We reported the smell to the reception, who said they would do something about it. But rather than getting better, it actually got worse. After an hour we called again. All they could do is offer us another room. So, we got dressed, and dragged our stuff to the new room (none of the staff bothered to help out). At least the new room smelled fresh.

The hotel was well located close to the centre most attractions within walking distance. The room was clean and tidy, the only thing that could make it better is the option of a kettle in the room to make drinks.

I've forgotten how many times we've stayed at the hotel over the last 10 years but we keep on coming back. Usual Ibis fare, so you know what you're going to get. Centrally located, tram nearby (complete with the new line 1, north-south line), market in the square at the weekends directly outside the hotel which you never hear being set up in the mornings. Friendly staff, some have been there for years and great housekeeping staff who keep the rooms up to standard. Bathrooms in the bedrooms are on the extremely compact side. Europeans will probably manage for space but your average American doesn't have a hope in hell of accessing the space. Breakfast choice has been gradually thinning down so please re-evaluate that one. More importantly, the new reception concept across Ibis and Ibis Budget is embarrassing. Please go back to the more formal reception set up across the chain rather than wandering round with iPads. I'm coming to a hotel, not some sort of high school reunion. It also means that you're not always sure who are staff and who are guests. Turn up with public transport rather than a car/motorbike as the local parking beneath the city theatre across the road from the hotel is extortionate. There are cheaper places to park a couple of streets away. The public transport links are excellent to the station and even to the airport so this is the better way to arrive. Plenty of places to eat and drink within five minutes walk of the hotel.

Centrally located and within easy walking of Meir, Station, Trams, Shopping and Restaurants, Ibis Antwerpen Centrum offers comfortable and convenient accommodation at reasonable prices. The works in the public area could have spoilt the stay but the friendly staff did everything possible to minimise disruption and make our stay confortable. A pity the noisy guests on our last night could not have been a little more considerate between 2 and 4 in the morning but that was not the hotel's fault.

Good location, friendly service. Rooms and doors need soundproofing but the hotel served its purpose adequately.

Very nice and clean place

The personnel was friendly and helpful. However my major issue was that there was no enough blankets in the room and it was very cold for me. The personnel then offer an electrical heater and the issue was solved.

would have liked a kettle in room. I had booked a late check out. My room card was invalidated after 12 noon

There were dirty objects in the room, looked like dried vomit. Absolutely disgusting. I informed two members of the staff. It was an emercy stay, for just one night. So I decided to book a place somewhere else but wasn't possible to cancel my booking and get a refund, nor at the desk, or later per email. Never more. I've been using Ibis in some occasions but the way this hotel dealed with this specific case is just unacceptable.

I book at ibis often if not every time and this particular one located in Antwerp is one I'm familiar with and I'm very happy with the way staff helps their guests

Very easy to find and just a short walk from the main train station

Staff really helpful. Room slightly small and basic but bed really comfy. And very quiet.