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ibis Gent Centrum Opera Hotel 3 stars

Customer review rating 4.3/5 435 reviews

ALLSAFE approved hotel

ibis Gent Centrum Opera
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+ 10 Services

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine
Leisure and activities
  • Babysitting on request
Business services
  • 1 Meeting room(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 gent
belgium

Tel: +3292250707

Fax: (+32)9/2235907

Check-in from 14h00

Check out up to 12h00

  • ST PIETERSSTATION :  1 SAVAANSTRAAT

  • TRAMSTOP SAVAANSTRAAT :  1 or 21 or 22 Savaanstraat Front of the hotel

  • By plane

    BRUXELLES NATIONAL At 80km / 50 miles

  • By train

    DAMPOORT At 5km / 3.13 miles

  • By train

    ST-PIETERS STATION At 2.5km / 1.55 miles

GPS :51.04849, 3.721254

Congress centre

  • ICC 2.0 km / 1.25 mi

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 30 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

IBIS KITCHEN LOUNGE

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Gent Centrum Opera

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

435 reviews

tripadvisor

TripAdvisor Rating 4.0/5

32 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay

Customer review rating 3.5/5

Jean P. Families - 21/07/2021 Confirmed reviews ALL

basically a good hotel, with good service; carpet on the floor made it a bit "old fashion", and people with allergies should be warned about it. isolation is not very good, so you hear the neighbours doing... therefore, a simple solution would be to put the guests in rooms with an empty room in between, which should be possible many times (many rooms)

Having several insects in the room, Internet connection, small hygiene service, poor breakfast.

Customer review rating 3.0/5

Anonymous Business - 11/07/2021 Confirmed reviews ALL

There were several insects in the room, including mosquitoes that did not allow me for good sleeping. Internet connection, I had to renew the connection by mobile repeatedly. Small hygiene service, I believe this space is planned for children, and it is not convenient for adults at all. Poor breakfast, the options of the breakfast was limited and no divers bread, forte, cake, even the boiling egg. The tiny writing desk.

Dear Guest, Thank you for reviewing your stay. We were concerned to receive this feedback and we would like to apologize for this less than perfect experience. Your satisfaction is one of our top priorities, and we regret you did not make us aware of your concerns while on-site so that we may have taken any action needed and found a more comfortable solution for you. We hope to welcome you back for an improved stay. Best wishes, Patriek Deruddere, General Manager

Good location. Rooms too small, bathroom tiny and old.

Customer review rating 3.0/5

Anonymous Couples - 05/07/2021 Confirmed reviews ALL

Good location. Rooms too small, bathroom tiny and old. Our room didn’t get cleaned

Dear Guest, Thanks for taking the time to review your stay at our hotel. It is great to know that our location was handy for you. While we regret to read that the size of your room did not meet your expectations, our rooms are within Ibis standards. Due to current health requirements for Covid 19, our housekeeping team are not permitted to enter occupied rooms, however, fresh towels are available at the front desk if required. We do hope to welcome you back in the future. Best wishes, Patriek Deruddere, General Manager

Good location for an overnight stay

Customer review rating 4.0/5

Emily Solo - 01/07/2021 Confirmed reviews ALL

The hotel is well-located and the tram to the train station has a stop right in front. The hotel is well-kept and the no-frills room is clean. The bathroom is rather narrow, so it may be tricky to use for individuals who are larger or have mobility problems. Good option for a stay of one or two nights. Note that there isn't much space if you have large pieces of luggage with you.

Perfect

Customer review rating 4.5/5

Bernard J. B. Solo - 17/06/2021 Confirmed reviews ALL

It was good as usual and this is it my first time staying over there.

good location

Customer review rating 2.5/5

Eva Friends - 12/06/2021 Confirmed reviews ALL

The room was fine and clean. The bathroom was a bit small but for the rest it was good. Unfortunately the hotel did not allow us to leave our bags after check out. We had to walk aroud the city for the day with all our luggage. It is to understand that with covid there are some restrictions, but we were quite dissapointed with the latter situation. For the price that we paid, it feels to me it should not be too much of an issue to leave ones bags for some hours. It would be good to atleast communicate this to customers also with the fact that there are currently no lockers at Gent central station.

Dear Eva, Thank you for your review. We are pleased that our high standards met with your approval. We have the All-Safe Label, and to ensure the safety of our guests we have further raised standards of hygiene and prevention. Currently, the Covid safety protocol regrettably does not allow us to store luggage as risks for contamination are too high and we are sorry for the inconvenience, however, luggage can be kept in the room until 12 noon. We hope that we have the pleasure of welcoming you back in the future. Kindest regards, Patriek Deruddere, General Manager

Good stay

Customer review rating 3.5/5

Jan C. Business - 10/06/2021 Confirmed reviews ALL

Clean room, good service, expensive parking ticket.

Well located

Customer review rating 3.5/5

Hd Families - 04/06/2021 Confirmed reviews ALL

Reception was good, alas due to covid-19 very few services can be offered. Booked room for three persons, the room we got was okish, not great. Room was with a handicap/elderly bathroom, although nor requested. Staff was really friendly.

Good stay but Covid rules make life difficult

Customer review rating 3.5/5

Anonymous Business - 27/05/2021 Confirmed reviews ALL

Most of the rules against stopping covid - masks, no cleaning of the room, takeaway breakfast - made sense and I was happy to comply. However, it was not possible to leave luggage in the left luggage room ‘because of Covid’. This feels ridiculous and was hugely inconvenient. I have checked other hotels in the area and this is not the case there. I also was not informed of this before travelling so was particularly annoyed, and the woman on the desk was extremely unhelpful. This marred my stay.

Very good

Customer review rating 5.0/5

Jess Friends - 22/05/2021 Confirmed reviews ALL

Nice, clean, Well localed, Nice staff

Well located

Customer review rating 4.5/5

Jess Friends - 22/05/2021 Confirmed reviews ALL

Friendly staff, tram stop right out front or short walk to attractions, clean room, appropriate hygiene measures in place.

Good.

Customer review rating 3.5/5

Laura Business - 03/10/2020 Confirmed reviews ALL

Clean room & friendly staff.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Good stay

Customer review rating 4.0/5

E. Friends - 14/09/2020 Confirmed reviews ALL

Great stay. Super service. NB: The floor of the parking i guess needs cleaning. Too dusty, and you take the dust into your car.

Excellent

Customer review rating 4.5/5

Anonymous Friends - 28/08/2020 Confirmed reviews ALL

Good location, clean, friendly and helpful staff and coronaproof

Okay

Customer review rating 3.0/5

Cristian Families - 20/08/2020 Confirmed reviews ALL

Rooms were a bit small, but fine. Air conditioning was installed but make a lot of noise. We asked the hotel to keep our luggage for a couple of hours (4pm) while we visited the city and it makes is pay 20EUR for that, because the room that usually is used for that now was used for covid stuff storage (masks,..). all other hotels offered that service to us for free. Location is very good.

Dear Cristian, Thank you for taking the time to share your feedback. It is a pleaure to know our location met your expectations. However, our air-conditioning system should not have been disturbing you and we are sorry you didn't let us know at the time os that we could have had it checked. Regrettably, due to the Covid-19 safety protocol, we are currently not allowed to store luggage because of the risk of contamination, however, it can be kept in your room until 12 noon or a late check out until 4 pm can be chosen for a small surcharge, which you mention. We hope to welcome you back in the future. Best wishes, Patriek Deruddere, General Manager

clean functional room

Customer review rating 4.0/5

Gerrit Solo - 19/08/2020 Confirmed reviews ALL

Fast online check-in & out. Friendly staff. I panicked shortly when I entered the door & could hear other guests talking & laughing a few rooms away. Noise was luckily no problem during the night. My & most rooms are far away from the street-noise allso. Room is small but functional. All in all good stay.

Good for 1 night

Customer review rating 3.0/5

Daphne Couples - 17/08/2020 Confirmed reviews ALL

Nice located and great beds, but extremely small shower and breakfast wasn't good. Maybe this was due to Corona, but the options were terrible. Well actually you had no options at all. It was prepared already. I think Camembert isn't a great option for breakfast.

Dear Daphne, We appreciate that you took the time to share your experience with us. We are glad to hear that you had a pleasant stay. However, we regret our modified breakfast option didn't quite meet your expectations; please don't hesitate to inform us if you prefer another item and we will do our best to accommodate your requests. We hope to welcome you back in the future. Best wishes, Patriek Deruddere, General Manager

Great stay

TripAdvisor rating 4.0/5

SuzanneGoodall 14/03/2020 TripAdvisor review

A very good, comfortable hotel. Great staff who would do anything for you. Very well stocked bar, some great beers, I'm a country of great beers. Only one complaint - only one bedside table in the room.

Thank you for your feedback! We are happy to inform you that all our 134 rooms have been totally renovated in March 2020. We would be most happy to welcome you again in the near future!

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