ibis Gent Centrum Opera Hotel 3 stars

Customer review rating 4.3/5 243 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Gent Centrum Opera
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+ 15 Services

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Babysitting on request
Business services
  • 1 meeting room(s)
Information message

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000
gent
belgium

Tel: +3292250707

Fax: (+32)9/2235907

Check-in from 14h00

Check out up to 12h00

  • ST PIETERSSTATION :  1 SAVAANSTRAAT

  • TRAMSTOP SAVAANSTRAAT :  1 or 21 or 22 Savaanstraat Front of the hotel

  • By plane

    BRUXELLES NATIONAL At 80km / 50 miles

  • By train

    DAMPOORT At 5km / 3.13 miles

  • By train

    ST-PIETERS STATION At 2.5km / 1.55 miles

GPS :51.04849, 3.721254

Congress centre

  • ICC 2.0 km / 1.25 mi
Congress centre

Your meetings and events

meeting room

From 1 to 30 

attendees

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard double room for single use

  • Max. number of persons: 1
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Room with 1 double bed + 1 extra bed

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN LOUNGE

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Gent Centrum Opera

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

243 reviews

tripadvisor

TripAdvisor Rating 4.0/5

26 reviews

ok

Customer review rating 4.3/5

Nicky Friends - 27/07/2020 Confirmed reviews ALL

It was ok. Airco very loud. When I wanted to use the toilet after I checked out, reception would not allow me to use the bathroom...

Dear Nicky, Thank you for taking the time to leave a review of your recent stay. We are sorry to know that you were disturbed by our air-conditioning system, we will have this immediately checked by our maintenance team and this should not be happening. We are very sorry that due to the new measures in place for the improved welfare of our guests and team we are not currently allowed to open our public bathrooms and apologise for any inconvenience. We hope to welcome you back in the future. Best wishes, Patriek Deruddere, General Manager

Very good location in the centre of Ghent.

Customer review rating 4.3/5

Duane Friends - 20/07/2020 Confirmed reviews ALL

Very kind and helpful staff.

Great location, good stay

Customer review rating 4.3/5

Mella Couples - 20/07/2020 Confirmed reviews ALL

Just a few minutes outside the city center enjoying a simple, good hotel with great service. We were the first guests after COVID19 closure and had a warm welcome.

Very well located, close to the center.

Customer review rating 4.3/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Newly decorated rooms. Bathroom was a bit small. Parking garage, which made the difference for us.

Well located

Customer review rating 4.3/5

Becky P. Couples - 18/03/2020 Confirmed reviews ALL

A friendly clean hotel, however our room was overlooking a building site and we were woken up very early by building work and noisy machinery.

Everything is nice

Customer review rating 4.3/5

Peter P. Solo - 15/03/2020 Confirmed reviews ALL

Nice location, convenient garage, friendly staff, only thing that can be improved is size of room, and especially size of bathroom!

Great stay

TripAdvisor rating 4.0/5

SuzanneGoodall 14/03/2020 TripAdvisor review

A very good, comfortable hotel. Great staff who would do anything for you. Very well stocked bar, some great beers, I'm a country of great beers. Only one complaint - only one bedside table in the room.

Thank you for your feedback! We are happy to inform you that all our 134 rooms have been totally renovated in March 2020. We would be most happy to welcome you again in the near future!

Comfortable stay

Customer review rating 4.3/5

Suzanne G. Couples - 12/03/2020 Confirmed reviews ALL

A very pleasant break. The hotel is well up to Ibis standard, with very efficient, friendly staff. Clean and tidy bedroom. Only one bedside table and hotel were unable to provide a second

Newly refurbished but smells of cigarette smoke

Customer review rating 4.3/5

Karine Business - 12/03/2020 Confirmed reviews ALL

Stayed at the IBIS Opera Centrum by mistake (I meant to book the IBIS Kathedral). The room was rather small but newly refurbished, so that was fine. The bed was very comfortable. I found the cube with sockets and USB ports very helpful. The bathroom was tiny; I am very petite was was still banging in the walls; would not be suitable for some by tall or large. The worst for me was the cigarette smoke smells in the corridor outside my room, which also permeate in the room.

Dear Karine, We appreciate that you took the time to share your experience with us. Thank you for commenting on our newly renovated rooms; we are glad to know you were pleased with your room's comfort and convenient amenities. We would like to apologize for any inconvenience during your stay, and we assure you that we are a 100% non smoking hotel. However, there is a small smoking terrace outdoors, and we will look into this and address the situation where necessary. It would be a pleasure to welcome you back for a more pleasant experience in the future. Sincerely, Patriek Deruddere, General Manager

Excellent location, great breakfast, very good service from all staff.

Customer review rating 4.3/5

Jonathan S. Friends - 08/03/2020 Confirmed reviews ALL

As a tourist the location is very good because (if you want) it is possible to walk to all the main sights. The staff were always very helpful, polite and always friendly. This made a very good impression. We would recommend the Ibis to our friends without reservation.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Location good, staff friendly. Nothing more.

Customer review rating 4.3/5

Fergus Solo - 04/03/2020 Confirmed reviews ALL

This is a good location: by a tram stop, near the old centre. I also found the staff very friendly. However beyond that this was a rip off, even for a budget hotel. The walls and doors must be paper thin, as I could hear my neighbours arriving, leaving, talking, shouting into their phones. Work was being done upstairs from about 8am so no chance of a lie in. The room was clearly very energy efficient as it was roasting. Combined this meant I barely slept.

Dear Fergus, We appreciate that you took the time to share your experience with us. Thank you for noting our team's efforts to uphold our high standards of professional service; we are happy to know we could meet your expectations in this regard. We are also glad that you found our strategic location to be so convenient. Please know that some of our rooms are still undergoing renovations so that we can improve our future guest experience. We appreciate your understanding and hope to welcome you soon in one of our new ibis 3* ‘Sweet’ rooms! Kind regards, Patriek Deruddere, General Manager

Perfect location, easy to get around from

Customer review rating 4.3/5

Jeane C. Families - 02/03/2020 Confirmed reviews ALL

Great location, staff were friendly. I would of liked warning that there was building work across from my room so as I could have brought ear plugs but I cannot fault the hotel.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Helpful Reception staff

Customer review rating 4.3/5

John W. Couples - 02/03/2020 Confirmed reviews ALL

The reception staff were exceptional. They advised which restaurants to book then made the booking. This made a big difference to our experience in Gent. The room was clean, albeit small, but that was not a problem as we did not spend much time in it.

Extremely convenient location for the opera house & old town

Customer review rating 4.3/5

Rl Couples - 24/02/2020 Confirmed reviews ALL

Excellent customer service, arrived early & were able to check into our room before 11. We had helpful staff at every stage of our stay & one staff member helped us carry our luggage down to the car park.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Great hotel in general but make sure to ask for a room that has always been non-smoking.

Customer review rating 4.3/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Good stay; very friendly and helpful staff. However: building works noise was very pronounced and disruptive. The rooms are small but I guess ok for an inner-city hotel. They have recently been updated but in our room it was all too evident that this was a smoking room, and the unpleasant smell was still very clearly there. An opportunity missed!

Well located, great staff

Customer review rating 4.3/5

Jamie Solo - 22/02/2020 Confirmed reviews ALL

Room was perfectly confortable for 1, my host george was excellent in guiding me through my experiance of gent, and Damien the bartender was second to non for both service and entertainment

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Nice, but with noisy drilling

Customer review rating 4.3/5

Naomi Couples - 21/02/2020 Confirmed reviews ALL

The room was clean, a good size and had a good design. Beds were comfortable but had two single beds instead of a double. When we checked in, there was loud drilling coming from a nearby room. Which frustratingly started up again at 8.30am— Too early when people are on holiday! Not relaxing.

Clean Hotel with Friendly Staff

Customer review rating 4.3/5

Anna Solo - 19/02/2020 Confirmed reviews ALL

Initially I booked a 2-night stay which I extended to 3-nights. Although I was warned that there was construction in the building next store it did not interfere with my stay. I was provided earplugs which I fortunately did not need to use. The staff was extremely friendly and helpful. Excellent front desk manager and attentive Bar Server. The hotel appeared to be newly renovated and I was shocked it was only rated as 2-star on the front entrance. I think it is much better! Good location and value for money. I will book again on my next visit.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Clean room although very thin walls!

Customer review rating 4.3/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

This hotel is great for the location, however the rooms are extremely thin walls - we could hear everything in the corridors and in other rooms - i hope with the recent renovations that soundproofing is considered!

Central and reasonable

Customer review rating 4.3/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

The renovated rooms are a great improvement.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

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